Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10747934August 11, 2015
POWER TRAIN, SERVICE BRAKES
AS I WAS DRIVING EAST ON THE LONG ISLAND EXPRESSWAY PRIOR TO EXIT 41S THE CARS NOTIFICATION LIGHTS KICKED ON SEVERAL MESSAGES CAME UP WHICH INCLUDED REAR PARK ASSIST, HILL START ASSIST AS WELL AS BATTERY INDICATOR, OIL LIGHT, CHECK ENGINE LIGHT, ETC. I ATTEMPTED TO PUSH ON THE GAS HOWEVER NOTHING OCCURRED I WAS COASTING AT 40 MPH I SIGNALED TO GET OVER INTO THE RIGHT LANE, I APPLIED THE BRAKE HOWEVER IT ALSO LOCKED UP AND WOULD NOT BRAKE, I WAS ALMOST REAR ENDED/SIDE SWIPED BY SEVERAL VEHICLES AS I WAS UNABLE TO KEEP UP WITH TRAFFIC AND BRAKE ACCORDINGLY. I GOT TO THE RIGHT SHOULDER AND HIT THE E-BRAKE TO STOP. I TURNED OFF THE VEHICLE AND ATTEMPTED TO RESTART HOWEVER THE ENGINE WOULD NOT KICK ON AND THE GAS PEDAL WOULD NOT WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745324August 10, 2015
POWER TRAIN
FORD TAURUS. CONSUMER WRITES IN REGARDS TO TRANSMISSION WARRANTY AND ISSUES. CONSUMER HAS ANOTHER VEHICLE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED HE RECEIVED A LETTER FOR HIS DAUGHTER'S VEHICLE REGARDING A PROBLEM WITH TRANSMISSION CLUTCH SHUDDER/TRANSMISSION INPUT SHAFT SEAL. THE CONSUMER STATED THE VEHICLE DID NOT PERFORM WELL ON HILLS. AFTER, WAITING OVER 90 DAYS FOR THE PARTS TO ARRIVE, THE VEHICLE WAS FINALLY FIXED. HOWEVER, TWO MONTHS AGO, THE PROBLEM RETURNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745323August 10, 2015
STRUCTURE
2012 FORD TAURUS. CONSUMER WRITES IN REGARDS TO PARTS NOT AVAILABLE TO COMPLETE RECALL # 15V040000. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747564August 10, 2015
STRUCTURE:BODY
THE DRIVERS DOOR CAME UNLATCHED AND OPENED WHILE VEHICLE WAS TURNING. 2013 FORD FOCUS WAS CHECKED OUT BY FORD DEALER AND SAID THERE HAS BEEN RECALLS ON OTHER FORD LATCH PROBLEMS BUT NONE ON THIS VEHICLE , ALTHOUGH IT HAS A SIMILAR LATCH AS THE FIESTA AND FUSION, LUCKILY MY SON HAD HIS SEAT BELT ON OR HE WOULD HAVE BEEN THROWN OUT OF THE VEHICLE .THIS IS A MAJOR SAFETY ISSUE THAT NEEDS TO BE FIXED . THE DOOR CAN JUST UNLATCH AT ANY TIME DUE TO A FAULTY SPRING MECHANISM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747299August 9, 2015
UNKNOWN OR OTHER
SOON AFTER BUYING THE CAR IT STARTED STALLING WHEN FIRST ACCELERATING LEADING TO RISK OF THE CAR STALLING AT INTERSECTIONS. THE CAR WILL SUDDENLY LURCH FORWARD AND I HAVE BEEN VERY CLOSE TO CRASHING SEVERAL TIMES. I HAVE TAKEN THE CAR FOR SERVICE ABOUT 4 TIMES AND IT WORKS FINE FOR ABOUT 3 DAYS BEFORE STARTING AGAIN WITH THE PROBLEM. RECENTLY (07/31/2015) THE CAR WOULD NOT TURN ON AND WHEN IT DID IT WOULD NOT ACCELERATE AT ALL IN THE MIDDLE OF A BUSY CITY STREET. A SHOP AT A FORD DEALERSHIP SAID IT WAS THE TRANSMISSION MODULE CONTROL WHICH THEY REPLACE BUT 2 DAYS AFTER I GOT MY CAR BACK IT DID IT AGAIN. IT WOULD NOT ACCELERATE NO MATTER HOW MUCH I PRESSED THE PEDAL AND I WAS ON I95! I AM CONCERNED FOR MY SAFETY AND THE SAFETY OF MY BABY WHILE IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747235August 8, 2015
STEERING, ENGINE, POWER TRAIN
IN AUGUST 2013 AFTER OWNING CAR SHORT TIME TOOK TO DEALER AND SERVICE MANAGER DROVE IT WITH US AND SAID MANY PEOPLE THINK THERE IS AN ISSUE WITH SHUDDERING AND DELAYED ACCELERATION BUT IT'S JUST THE HIGH PERFORMANCE TRANSMISSION.. NOT TO WORRY. THE CAR CONTINUALLY GOT WORSE OVER TIME AND WE GOT A RECALL NOTICE AND TOOK IN IN OCT 2014. THEY REPLACED THE CLUTCH AND SEALS. MAY 5 THE CAR GOT REALLY BACK ON LONG DRIVE HOME FROM LA. OVERHEATED AND THEN WARNING LIGHT CAME ON. TURNED CAR OFF AND BACK ON WARNING LIGHT WENT OFF AND DROVE CAR HOME SHUDDERING VERY BAD AND WITH EXTREME DELAYED ACCELERATION. HAD CARS BEHIND US ON HILLS HONKING AND ALMOST REAR ENDED US... TOOK CAR IN MAY 15 THEY SAID IT WASN'T SAFE TO DRIVE AND THEY HAD IT FOR 2 MONTHS TO FIX CLUTCH, SEALS AND ADAPTIVE LEARNING SENSOR, REPLACED TCM, ELECTRONICS. 8/8/15 WHILE ON FREEWAY STEERING ASSIST FAULT NOTIFICATION - SERVICE REQUIRED. PULLED OFF AND WHEN I TRIED TO START CAR AGAIN I COULDN'T MOVE THE STEERING COLUMN. CALLED NEARBY FORD DEALER AND THEY SAID YOU CAN'T DRIVE IT - SAFETY ISSUE. IT IS CURRENTLY IN THE SHOP AGAIN. HAVING THIS HAPPEN ON A FREEWAY IS TERRIFYING - CARS HONKING AT YOU, TRYING TO STEER OFF, ETC. THIS IS A DANGER AND FORD NEEDS TO TAKE CARE OF IT INSTEAD OF CONTINUING TO DO TEMP FIXES!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746256August 4, 2015
UNKNOWN OR OTHER, VEHICLE SPEED CONTROL
THIS IS THE SECOND TIME THIS ISSUE HAS OCCURRED. LAST OCTOBER WAS THE FIRST. THE ENGINE LIGHT CAME ON AND THE CAR RPM GAUGE RACED BUT THERE WAS NO ACCELERATION. THE CAR JERKS HARD. FIRST TIME MECHANIC (DON CHALMERS CAPITOL FORD) TOLD ME THAT THESE ISSUES WERE NORMAL, THAT ALL OF THESE CARS HAVE SHUTTERING ISSUES, WHICH TO ME WAS A FRIGHTENING STATEMENT. THEY ADDRESSED A14M01 TRANSMISSION CLUTCH SHUDDER AND INPUT SHAFT SEAL WARRANT (FSA). THE TOTAL BILL WAS $1,377.88. THIS TIME, I WAS TOLD I WOULD BE RESPONSIBLE FOR ANY WORK AND DIAGNOSTICS. I STATED THAT I EXPERIENCED THE SAME EXACT SHUTTERING, SHIFTING ISSUES AND NOISES AS THE FIRST TIME AND WAS TOLD IT COULD BE ANYTHING. I AM SCARED TO DRIVE THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744074July 28, 2015
STRUCTURE:BODY
I WAS MAKING A RIGHT HAND TURN AND THE DRIVERS SIDE DOOR ON MY 2 YEAR OLD FORD FOCUS FLEW OPEN. IT ALMOST HIT AN ONCOMING CAR CAUSING AN ACCIDENT. NOW THE DOW WILL NOT CLOSE AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744187July 28, 2015
WHEELS
WENT TO GET TIRES ROTATED. I WAS CALLED TO MY VEHICLE TO SHOW EXCESSIVE TIRE WEAR ON REAR TIRES. ESPECIALLY RIGHT REAR .I WENT TO FORD DEALER AS THIS VEHICLE STILL UNDER WARRANTY. THEY CHECKED AND SAID IT WAS WITIIN LIMITS. I WAS TO ROTATE MORE OFTEN. I ROTATE ON A REGULAR SCHEDULE AND ALSO RUN NITROGEN IN MY TIRES FOR SAFETY AND EXTENDED TIRE LIFE. I TOOK A TRIP AND WAS DUE FOR OIL CHANGE AND TIRE ROTATION.. THE WEAR BARS WERE SHOWING AND THE MECHANIC WOULD NOT ROTATE OR ATTEMPT TO ALIGN. HIS COMMENT WAS ALL THE FORD FOCUS VEHICLES ARE LIKE THIS AND NO MATTER HOW GOOD A TIRE YOU PUT ON; THEY WEAR OUT RIGHT AROUND 30,000 MILES. IS THIS ANOTHER DENIED DEFECT BY FORD MOTOR COMPANY LIKE MY TRANSMISSION WAS AT FIRST??? THIS IS A SAFETY HAZARD AND INVESTIGATING WITH OTHER FOCUS OWNERS FOUND THE ABOVE TO BE TRUE WITH THEIR VEHICLES. I AMM SURE I DIDN'T HAVE A BLOW OUT DUE TO USING NITROGEN IN MY TIRES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744247July 28, 2015
FUEL/PROPULSION SYSTEM
WHILE DRIVING DOWN A HIGHWAY GOING AROUND 70 MPH THE CAR SHUTS DOWN. I PULL OVER AND CALL FORD ROAD SIDE ASSISTANTS. 2 HOURS LATER RSA BRINGS GAS AND I PAY THEM $50 BECAUSE I'M OUT OF THE WARRANTY THAT COVERS RSA. AS THE GENTLEMEN POURS GAS IN MY TANK THE GAS POURS RIGHT OUT. I CALL MY INSURANCE COMPANY AND HAVE MY VEHICLE TOWED TO A FORD DEALERSHIP. THE DEALERSHIP LOOKS AT MY VEHICLE THE NEXT DAY AND THEY SAY THE GAS TANKED WAS HIT BY SOMETHING ON THE ROAD WHILE DRIVING. I REPLY I DID NOT HEAR ANYTHING HIT MY CAR. THEY REQUEST MY INSURANCE INFO SO THEY CAN CALL TO FILE A COMP CLAIM. I SAY NO I WILL CALL MY INSURANCE COMPANY MYSELF. MY INSURANCE ADJUSTER COMES OUT TO THE DEALERSHIP TO LOOK AT THE DAMAGE AND WHEN THE DEALERSHIP SHOWS HIM THE GAS TANK THEY SEE THAT THE GAS TANK IS DEFORMED AND THE FUEL PUMP IS FRIED. THE ADJUSTER SAYS THIS IS A MECHANICAL PROBLEM NOT A COMP CLAIM. THE DEALERSHIP DOES SOME FURTHER INVESTIGATING AND SAYS THAT THERE IS A SEAL THAT DID NOT CLOSE IN THE GAS TANK AFTER PUMPING GAS AND THE GAS TANK WAS SUCTION UPPED WITH THE PRESSURE WHILE DRIVING AND FRIED THE GAS PUMP. MY CONCERN IS THE SAFETY OF MYSELF AND THE PEOPLE DRIVING AROUND ME. IF GAS WAS SPRAYING ON THE HIGHWAY WHILE I WAS DRIVING AND THE GAS TANK AND FUEL PUMP MALFUNCTIONS I THINK THIS SHOULD BE A SAFETY RECALL. MY SERVICE ADVISOR DID INFORM ME THAT THE FORD MODELS FIESTA, FOCUS AND F-150 HAVE HAD THESE ISSUES, BUT THE NEWER MODELS HAVE BEEN FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743499July 26, 2015
POWER TRAIN
OWNED 2013 FORD FOCUS FOR 9 MONTHS WHEN WE NOTICED CAR WAS "SHUDDERING" AND "SLIPPING " INTO GEAR WHEN STARTING TO ACCELERATE. WE WERE PULLING ONTO A BUSY STREET AND OF COURSE HAD TO ACCELERATE. IT LUGGED AND DELAYED SHIFT INTO 2ND. THIS CAUSED LOWER THAN EXPECTED ACCELERATION AND BECAUSE WE COULD NOT GET UP TO SPEED IN THE TIME REQUIRED ALMOST GOT HIT. TOOK IT IN FOR PROBLEM IN 2/2014 AND THEY SAID IT WAS A TRANSMISSION LEAK ( AT ONLY 5200 MILES!). FIXED LEAK AND SENT US HOME. THE SAME PROBLEM BECAME NOTICEABLE AGAIN. WE TOOK IT 6 MONTHS LATER (8/2014). MILEAGE WAS 9247. THEY SAID A PART OF THE CLUTCH WAS BROKEN NOW AND REPLACED THE CLUTCH ASSEMBLY. THE 3RD REPAIR WAS IN 4/2015 WHERE THEY REPROGRAMMED THE PCM-TCM AND SENT US HOME. IT IS CURRENTLY BACK AT FORD SERVICE SO 7/2015 WITH 16000 MILES WITH THE SAME PROBLEM. THEY SAID FORD IS CONSTANTLY WORKING ON A NEW CLUTCH TO FIX THE PROBLEM. THEY WILL MOST LIKELY REPLACE IT BUT "IT IS NOT GUARANTEED TO WORK!" FORD DID EXTEND THE WARRANTIES ON THE VEHICLE TO 100K FOR POWER TRAIN. WHICH DOES IS LITTLE GOOD IF WE HAVE TO BRING IT IN EVERY 4-6 MONTHS! ALSO WE SAID WE NEEDED A RENTAL FOR THE TIME IT WAS IN THE SHOP (WE NEED A CAR!) AND THEY SAID FORD JUST CAME UP WITH THE POLICY OF 2 DAY RENTALS - ONLY. IT'S BEEN ON THE SHOP FOR 3 DAYS ALREADY AND WE HAVE TO WAIT UNTIL THE LAST 2 DAYS OF REPAIR WHEN WE WILL "DESPERATELY " NEED THE RENTAL. UNBELIEVABLE. THEY SAID THIS IS WHAT FORD IS "DOING FOR US" IN REGARDS TO THIS REPAIR ISSUE. LIKE WE ARE SUPPOSED TO TAKE IT AND LIKE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743493July 25, 2015
POWER TRAIN
MY 2013 FORD FOCUS HAS THE 2.0 6 SPEED AUTOMATIC, DON'T KNOW IF THAT IS THE PROBLEM. BUT WHEN DRIVING THIS CAR IN WARM TO HOT WEATHER, THIS CAR WILL GET YOU KILLED!!!!!!!! AFTER DRIVING AROUND 10 MILES AND COMING TO A STOP EVERYTHING IS FINE. BUT WHEN YOU GET READY TO ACCELERATE FROM THAT STOP THE CAR WILL BARELY MOVE. YOU CAN GIVE IT ALMOST FULL THROTTLE AND THERE IS NO POWER. ONCE YOU FINALLY GET ALMOST TO THE FLOOR WITH THE GAS PEDAL IT TAKES OFF LIKE A BAT OUT OF HELL. IT ACTUALLY WILL SCARE YOU FOR A SECOND UNTIL YOU REALIZE THE CAR HAS TAKEN OFF. THIS HAS ALSO HAPPENED AFTER TAKEN OFF AROUND A CURB AND THEN ALL OF A SUDDEN NO GAS PEDAL. THERE IS NOTHING!! YOU CAN TRY TO FEATHER THE GAS PEDAL AND THERE IS NO RESPONSE, NOTHING AT ALL AND THEN ALL OF A SUDDEN IT TAKES OFF! MY WIFE AND I HAVE TO TRAVEL TO RALEIGH NC MONTHLY, AND THAT IS THE REASON I BOUGHT THIS CAR BECAUSE OF ITS FUEL MILEAGE AND FOR THE ROOM. AFTER MAKING ONE TRIP, I WILL NEVER DRIVE THIS CAR TO A EXTREMLLY BUSY TOWN AGAIN UNTIL IT IS FIXED!!!! I HAVE ALSO TOLD MY DAUGHTER IF WE GET KILLED IN A AUTO ACCIDENT, MAKE SURE YOU HAVE A LAWYER LOOK INTO THE ACCELERATOR PEDAL, AND FORD MOTOR CO. BECAUSE THEY ARE AT FAULT!! AFTER GETTING HOME, I RESEARCH A COUPLE OF FORD FOCUS FORUMS THIS SEEMS TO BE A MAJOR PROBLEM WITH THESE CARS, AND FROM WHAT I HAVE READ I HAVEN'T SEEN ANY TYPE OF FIX UNLESS YOU BUY A CONTROLLER THAT PLUGS IN BETWEEN THE ACCELERATOR PEDAL AND THE ACCELLERTOR HARNESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743287July 24, 2015
POWER TRAIN
BOUGHT IT BRAND NEW ,HAD A SLIGHT JERKING BUNNY-HOP,LEAP,AT ACCELERATION DEALER SAID IT WOULD ADJUST.. AFTER 33000 MILES DEALER REPLACED TRANSMISSION... NOW SAME IS HAPPENING AGAIN WITH A ADDED TWIST.. WHILE DRIVING ON HIGHWAY AT 65 MPH MY FORD FOCUS HAS DECIDED TO DOWNSHIFT TO A LOWER GEAR AND CAUSING THE PASSENGERS TO LURCH FORWARD AND CONTROL BECOMING HAZARDOUS.. ALSO INCLUDE THAT WHILE DRIVING AT HIGHWAY SPEEDS CAR TENDS TO HESITATE AS IF IGNITION IS BEING TURNED OFF,IF ONLY FOR A SECOND...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736103July 23, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I BOUGHT MY VEHICLE IN 2013, NEW FROM THE LOCAL DEALERSHIP. AFTER OWNING THE VEHICLE FOR A FEW DAYS WE NOTICED THE SHUDDERING ON ACCELERATION. IMMEDIATELY CALLED THE DEALERSHIP AND WAS TOLD THIS WAS BREAK IN TIME. A FEW MONTHS INTO OWNING THE VEHICLE, THE TRANSMISSION FAILED, WE BROUGHT IT INTO THE LOCAL FORD DEALERSHIP AGAIN, AND HAD THE TRANSMISSION FLUSHED AND WORK DONE TO IT. SINCE THEN THE VEHICLE HAS BEEN TO THE SHOP FOUR TIMES FOR THE SAME ISSUE OF THE TRANSMISSION AND THE ELECTRICAL SYSTEM FLASHING AND SHUTTING DOWN. THE VEHICLE WILL SHUDDER UPON ACCELERATION. NOW NO LIGHTS, BRAKE LIGHTS, DASH LIGHTS, WILL COME ON. THE VEHICLE WILL RUN, BUT YOU HAVE NO IDEA HOW FAST YOU ARE GOING, YOU HAVE NO TURN SIGNALS, THE 2013 FORD FOCUS IS A TIME BOMB. FORD WILL OFFER US NO SOLUTION EXCEPT TO BRING IT IN AND LOOK AT IT. AFTER BRINGING IT IN FOUR TIMES I DO NOT FEEL COMFORTABLE BRINGING IT BACK AND HAVING IT NOT COMPLETELY REPAIRED AND HAVING TO PUT MORE MONEY INTO THIS VEHICLE WHEN IT IS NOT GOING TO BE PROPERLY FIXED. I AM NOT SURE HOW FAILING TRANSMISSIONS, AND ELECTRICAL ISSUES ARE NOT CONSIDERED SAFETY ISSUES AND PUT ON IMMEDIATE RECALL BUT I MUST ASSUME IT IS BECAUSE I AM NOT A MECHANIC, BUT STUCK WITH A LEMON THAT FORD REFUSES TO ACKNOWLEDGE THERE ARE ISSUES WITH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735736July 22, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STOPPED MOMENTARILY, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT MENTIONED THAT THE VEHICLE JERKED VIOLENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,500. UPDATED 12/01/15*LJ UPDATED 12/05/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735675July 22, 2015
POWER TRAIN
THE VEHICLE SHUDDERS/VIBRATES WHEN SHIFTING. THE TRANSMISSION IS AN AUTOMATIC BUT SHIFTS LIKE A STICK. THERE WOULD BE TIMES WHERE THE VEHICLE WOULD FEEL LIKE IT WAS POWERING DOWN WHEN IT WOULD GO BETWEEN GEARS. DUE TO DEALER SERVICE ISSUES, IT TOOK MORE THAN A MONTH TO FIX THE ISSUE. NOW, IN 7/22/2015, THE TRANSMISSION IS ONCE AGAIN SHIFTING FUNNY, BOGGING DOWN, SHUDDERING AND MY CHECK ENGINE LIGHT IS ON. THERE IS AN ACTION SERVICE ON THE FOCUS TRANSMISSION, BUT NO PARTS ARE AVAILABLE FOR SEVERAL MONTHS, AND ONLY THREE DAYS OF RENTAL ARE BEING OFFERED. EVEN WITH THE EXTENDED SERVICE PLAN, I WOULD ONLY GET 13 DAYS. CONCERNED WITH THE SAFETY OF DRIVING THE VEHICLE TO WORK, WHICH IS 70 MILES ONE WAY. NO HELP OFFERED, EXCEPT AN INCENTIVE TO BUY A NEW VEHICLE, WHICH IS NOT FINANCIALLY FEASIBLE AT THIS TIME. NOT SURE HOW FORD EXPECTS PEOPLE TO LIVE WITHOUT TRANSPORTATION FOR SEVERAL MONTHS WHILE THEY TRY AND FIGURE IT OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735584July 21, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE DECELERATED AND STALLED WITHOUT WARNING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735339July 20, 2015
UNKNOWN OR OTHER
TRANSMISSION CAUSES CAR TO CONSISTENTLY LURCH, SPUTTER, AND STALL WHEN ATTEMPTING TO ACCELERATE THROUGH THE FIRST THREE GEARS. IT'S ANNOYING, BUT MORE IMPORTANTLY, IT'S DANGEROUS ON HILLS, IN INTERSECTIONS, ETC. I'VE BEEN TOLD IT'S NOT SOMETHING I CAN "FIX," AS IT IS NORMAL FOR FOCUS MODELS IN MY YEAR. HARD TO BELIEVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734925July 18, 2015
POWER TRAIN
SINCE I PURCHASED THIS VEHICLE I HAVE HAD CONTINUOUS PROBLEMS WITH THE TRANSMISSION. THE CAR HAS BEEN DISABLED WHILE DRIVING TWICE. I HAVE HAD THE CAR IN FOR SERVICE SEVERAL TIMES FOR SOFTWARE UPDATES. THE PROBLEM CONTINUES. THE CAR SHAKES IN THE LOWER AND HIGHER GEARS. WHEN I ACCELERATE IT HESITATES CREATING A SAFETY HAZARD. I HAVE CALLED CUSTOMER SERVICE. SHE REFERRED ME TO THE DEALER WHO IN TURN HAS TOLD ME THERE IS NOTHING THEY CAN DO. CUSTOMER SERVICE HAS STOPPED ANSWERING MY CALLS SINCE LAST FALL (2014). THE PROBLEM CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734851July 17, 2015
POWER TRAIN
I HAVE ONLY 11,000 MILES ON MY BRAND NEW CAR. I'VE BEEN COMPLAINING ABOUT A WEIRD GRINDING NOISE AND A SHUDDERING OF MY ENGINE WHEN GOING THROUGH FIRST AND SECOND GEAR. I TOOK IT IN TWICE TO CHECK (WAS CHARGED) AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. FINALLY, I TOOK IT IN BECAUSE THE NOISE WAS SO TERRIBLE- THEY SAID MY CLUTCH HAD FAILED THEIR TESTS. I FOR MONTHS DROVE SCARED THAT THE CAR WOULD SUDDENLY JOLT FORWARD AND HIT SOMEONE'S CAR. ....UPDATED 11/05/15 *BF THE CONSUMER STATED WHILE IN TRAFFIC OR GOING UP HILL SLOWLY THE TRANSMISSION WOULD OVERHEAT. THE CONSUMER WOULD HAVE TO PULL OVER AND LET THE VEHICLE COOL DOWN FOR 8 MINUTES. UPDATED 1/8/2016 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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