Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11079771March 16, 2018
STEERING
UPON STARTUP, THERE IS A LOSS TO THE POWER STEERING. WHEEL CANNOT BE TURNED AT ALL. SOMETIMES THERE IS NO ERROR, OTHER TIMES I GET ERROR OF STEERING ASSIST MALFUNCTION. OWNED CAR FOR 6 YEARS, PURCHASED BRAND NEW. ABOUT 60K MILES. HAVE TWINS WITH BRAND NEW LEARNERS PERMIT, WITH THIS CAR TO BE DEDICATED FOR THEM TO DRIVE. HOW CAN THIS BE SAFE? MULTIPLE MESSAGE BOARDS SHOW THIS IS A KNOWN ISSUE WITH THESE VEHICLES AND POOR DESIGN REQUIRES $2K FIX. NEED IMMEDIATE RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079862March 16, 2018
ELECTRICAL SYSTEM, STEERING
POWER STEERING ELECTRICAL RACK.I PREPARED TO LEAVE WORK,CHECK ENGINE LIGHT SHOWED ISSUE WITH ELECTRONIC STEERING.TWO WEEKS PRIOR TO THIS EVENT,MY RADIO SYSTEM(LOUD CRACKLING)FAILED.WITH NO POWER STEERING ASSIST,DROVE HOME,TWO MILES.I CALLED FORD DEALER TO HAVE CAR TOWER TO THEIR SHOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079660March 15, 2018
STEERING
ELECTRONIC POWER STEERING FAILURE, OUT OF WARRANTY, FORD WANTS 1800 DOLLARS TO TRY TO FIX. CAR HAS SAT IN GARAGE FOR OVER A YEAR UNDRIVABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079462March 14, 2018
POWER TRAIN, STEERING
MY WIFE'S STEERING WHEEL WAS TURNING WHEN SHE WAS STUCK AT WORK...STEERING ASSIST FAULT...SERVICE REQUIRED CAME UP ON THE SCREEN...WAS ON HER SCREEN. HTTPS://WWW.CONSUMERAFFAIRS.COM/NEWS/FORD-VEHICLES-WITH-STEERING-ISSUE-RECALLED-062915.HTML HTTP://WWW.ARFC.ORG/COMPLAINTS/2012/FORD/FOCUS/STEERING/PROBLEM.ASPX HTTPS://OWNER.FORD.COM/TOOLS/ACCOUNT/MAINTENANCE/RECALLS/RESULTS.HTML HTTP://MONEY.CNN.COM/2018/03/14/NEWS/COMPANIES/FORD-STEERING-WHEEL-RECALL/INDEX.HTML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078706March 12, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE SPED UP AND SLOWED DOWN INDEPENDENTLY DUE TO THE TRANSMISSION. THE CONTACT STATED THAT THERE WAS A HESITATION WHEN SHIFTING FROM ONE GEAR TO THE NEXT. ALSO, WHILE STOPPED AT A TRAFFIC LIGHT OR STOP SIGN, THE ENGINE REVVED WHILE THE BRAKE PEDAL WAS DEPRESSED. THE VEHICLE WAS TAKEN TO PAT MILLIKEN FORD (9600 TELEGRAPH RD, REDFORD CHARTER TWP, MI 48239, (313) 731-6436) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE (TCM) NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE TCM WAS REPLACED TWICE, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078529March 11, 2018
UNKNOWN OR OTHER
DRIVER DOOR DO NOT CLOSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078381March 9, 2018
STEERING
MY FORD FOCUS I WAS DRIVING DOWN THE STREET ONE REAL SLOW AND MY STEERING ASSIST STOPPED THE CAR JUST STOPPED I STOPPED IT BECAUSE THE STEERING WHEEL BECAME ALMOST IMPOSSIBLE TO TURN STEERING ASSIST MALFUNCTION I WENT TO THE DEALERSHIP THEY SAID IT WAS $2,500 TO REPAIR IT I DON'T HAVE $2,500 MY CAR IS ALREADY HAD TO TRANSMISSION FAILURES IT'S HAD AN EXPLODING BATTERY IT'S HAD DOOR LOCKS THAT HAD TO BE REPLACED CUZ THEY DIDN'T STAY LAST NIGHT TRANSMISSION'S BEEN WENT OVER TWICE FROM THE DEALERSHIP AND I JUST THINK THEY NEED TO FIX THIS FOR NO CHARGE BECAUSE IT IS A SAFETY HAZARD NOW I HAVE NO POWER STEERING MY CAR IS WORTHLESS I'M SINGLE I'M
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078211March 8, 2018
UNKNOWN OR OTHER
THE STEERING WHEEL HAS SHARP EDGES IN THE ALUMINUM TRIM IN THE CENTER OF THE STEERING WHEEL, COVERING THE HORN & AIRBAGS. THIS TRIM IS FLAKING & HAS VERY JAGGED EDGES. MY HUSBAND & I HAVE BOTH CUT OUR FINGERS, DRAWING BLOOD ON NUMEROUS OCCASIONS. WHAT A FEELING IT IS TO FLINCH AFTER BEING NICKED WHILE TURNING INTO A BUSY INTERSECTION, HOW DANGEROUS..HURTS LIKE HELL!!
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#11076021March 3, 2018
STEERING
THREE TIMES THE POWER STEERING HAS FAILED AT VEHICLE START. REQUIRED TURNING CAR OFF AND BACK ON TO RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076042March 3, 2018
STEERING
DROVE FROM MY APARTMENT TO THE MAILBOXES IN OUR COMPLEX AND WHEN I WENT TO START MY CAR TO LEAVE THE MAILBOX I GO A "STEERING ASSIST FAILURE" AND COULD NOT DRIVE MY CAR, THE STEERING WHEEL COULD NOT TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075849March 2, 2018
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE CONTACT ATTEMPTED TO DRIVE THE VEHICLE, THE CHECK ENGINE WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO HAWKEYE FORD (2027 US-34, RED OAK, IA 51566) WHERE IT WAS DIAGNOSED WITH FAILURE CODES P144A AND P0456. THE CODES INDICATED THAT THE EVAP, PURGE VENT, VENT VALVE, FUEL TANK, AND FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075450February 28, 2018
STEERING
TURNED ON THE CAR AND POWER STEERING HAD FAILED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075542February 28, 2018
POWER TRAIN
ISSUE WITH AUTOMATIC TRANSMISSION KNOCKING AND SLIPPING AT LOW SPEEDS. I WAS MADE AWARE THAT THIS IS A KNOWN ISSUE, ACKNOWLEDGED BY FORD, BUT WAS TOLD BY DEALERSHIP, MY ISSUE WAS CAUSED BY OIL FROM REAL SEAL LEAKING ONTO TRANS. MECHANIC SAID TRANSMISSION KNOCK MAY HAVE CAUSED OIL LEAK BUT IT IS NOT COVERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075101February 26, 2018
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE STATIONARY AND DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL SEIZED WITHOUT WARNING ON SEVERAL OCCASIONS. DON SANDERSON FORD IN GLENDALE, ARIZONA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000. *TT CONSUMER STATED 3 TO 4 TIMES UPON STARTING THE VEHICLE THE WHEEL WOULD NOT MOVE, AFTER AWHILE AFTER PUTTING THE CAR FROM "P" TO "N" AND BACK AGAIN IT MOVED. THERE HAVE BEEN SEVERAL RECALLS. CONSUMER HAS BROUGHT IT IN MANY TIMES FOR TRANSMISSION RECALLS. CONSUMER ALSO STATED DRIVER AND PASSENGER DOORS OPEN ON THER OWN AND PASSENGER WINDOW WOULD NOT GO DOWN FROM DRIVER SIDE CONTROLS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074680February 24, 2018
POWER TRAIN, STEERING
POWER STEERING COMPLETELY STOPPED WORKING. ALMOST WRECKED THE CAR. TRANSMISSION VIBRATES AND MAKES NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074070February 21, 2018
POWER TRAIN
WHILE DRIVING DOWN THE INTERSTATE, THE VEHICLE LOST POWER AS IF IT SHIFTED INTO NEUTRAL THE RPMS ROSE AND THE VEHICLE STOPPED POWERING FORWARD. NO WARNING SIGNALS APPEARED ON THE CONTROL PANEL OF THE VEHICLE. TOOK VEHICLE DIRECTLY TO FORD DEALERSHIP WHERE THEY STATED THAT THERE WERE NO RECORDED FAULTS AND THEREFORE THEY COULD NOT DO ANYTHING TO THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073559February 19, 2018
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
MY CAR CONSTANTLY SMELLS LIKE GAS WHEN I START IT UP AFTER FILLING THE GAS TANK UP, THE CAR DIES WHEN DRIVING DOWN ROAD I HAVE TO PULL OVER TO START IT BECAUSE IT DIES WHILE I AM ON THE ROAD SO I HAVE TO PULL OVER SINCE LAST YEAR THE FUEL READER STOPPED WORKING CAUSING ME TO DIE ON SIDE OF ROAD BECAUSE OF RUNNING OUT OF GAS. THE CAR STILL HAS TRANSMISSION ISSUES IT JERKS FROM TIME TO TIME AND THE HALF SHAFT BEARING AND WHEEL BEARINGS ARE CURRENTLY GOING OUT IN THIS CAR. I BOUGHT THE CAR BRAND NEW AT THE FORD DEALERSHIP. THIS IS CAR IS A LEMON I HAVE OWNED OVER 15 USED CARS AND NEVER HAD A PROBLEM AS MUCH I HAVE HAD WITH THIS NEW CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073461February 18, 2018
SEAT BELTS
THE DRIVER SIDE SEAT BELT WILL NO LONGER LATCH. AT FIRST IT BECAME HARD TO CLICK IN OR OUT THEN STOPPED WORKING ENTIRELY. IT HAS NOT BEEN INVOLVED IN ANY ACCIDENT ANY TIME NEAR THIS MALFUNCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073463February 18, 2018
UNKNOWN OR OTHER
HORN WAS WORKING ON AND OFF FOR FIRST FEW YEARS I HAD THE CAR. NOW, IT DOESN'T WORK AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073515February 18, 2018
UNKNOWN OR OTHER
TRANSMISSION ISSUES INCLUDING SHUTTERING AND DELAYED FORWARD MOTION WHEN ACCELERATING. ALSO SOUNDS LIKE IT IDLES TOO LOW WHEN STOPPED AT A LIGHT VIBRATES LIKE IT'S GOING TO DIE. SOUNDS LIKE SOMETHING IS GOING TO FALL OUT FROM UNDER THE HOOD WHEN TRANSMISSION CHANGES GEARS. ALL HAPPENS WHEN CITY DRIVING. ALSO CHECK ENGINE LIGHT CAME ON WHEN THESE ISSUES BEGAN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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