Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10816884December 29, 2015
VEHICLE SPEED CONTROL, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE GEAR FAILED TO REVERSE THE VEHICLE INTERMITTENTLY. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED. THE FAILURES WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811648December 22, 2015
POWER TRAIN
SINCE PURCHASE I HAVE NOTICED A SHUTTERING OR HESITATION WITH MY TRANSMISSION. I HAVE SEARCHED ONLINE AND NOTICED MANY PEOPLE HAVE HAD THE SAME ISSUE. WHEN I PURCHASED MY CAR I ALSO BOUGHT ADDITIONAL WARRANTY, IN WHICH MY DEALERSHIP SAYS WILL COVER THE FAULTY PART IN MY TRANSMISSION. IF I DO NOT USE THE WARRANTY I RECEIVE MY MONEY BACK. I DO NOT BELIEVE I SHOULD HAVE TO PAY FOR A PART THAT MANY PEOPLE DEEM FAULTY. THE SELLING POINT AT THE DEALERSHIP WAS THE POWERSHIFT AND PART OF THE REASON I PAID THE AMOUNT I DID. I AM NOT HAPPY PEOPLE ALL OVER THE COUNTRY HAVE THIS ISSUE AND ARE EXPECTED TO PAY TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811795December 22, 2015
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I'VE HAD THE TRANSMISSION REDONE TWICE ONE AT 58K THE PROBLEM STARTED AT 31K AND AGAIN AT 86K TWO WEEKS LATER THE SAME SURGING, JOLTING, LOSS OF POWER IS STILL HAPPENING. FORD MOTOR CO. AND DEALERS ARE HORRIBLE TO DEAL WITH. FORD MOTOR CO. WON'T RESPOND THEY TAKE MESSAGES IF YOU CAN ACTUALLY TALK TO SOMEONE. THERE ARE THOUSANDS OF THESE CARS WITH THIS TRANSMISSION WHICH IS CRAP. THEY NEED TO DISCONTINUE USE BECAUSE THE FIX IS NOT A FIX. SOMEONE NEEDS TO STOP FORD FROM PRODUCING UNSAFE CARS. ANY TIME I DRIVE THIS CARE THE JOLTS START AFTER SECOND GEAR THEN IT DOESN' CHANGE GEARS CORRECTLY IT'S SLUGGISH THIS HAPPENS ON STREETS AND HIGHWAYS OR WHEN SLOWING DOWN AND ATTEMPTING TO SPEED UP IT HAS VERY LITTLE POWER AND I END UP WASTING A LOT OF GAS SO THE MPG'S AREN'T CORRECT IN RATING. VEHICLE HEALTH REPORT IN SYN IS A JOKE, IT WILL TELL YOU YOUR BREAKS ARE OK AND THEY AREN'T. IT GOES THROUGH A QUART OF OIL EVERY 6 K MILES. NOW IT'S HARD TO START I JIGGLE THE KEY AND IT SOMETIMES STARTS THERE'S A LOUD CLICKING NOISE AND ALL THE LIGHTS AND ELECTRONICS FLICKER THEN IT FINALLY STARTS. DON'T BUY ANY FOCUS! I'VE SUBMITTED A PREVIOUS COMPLAIN NOT SURE IF THIS IS EVEN BEING READ...I HAVE ALL MY SERVICE RECORDS. DON'T HAVE A SCANNER IF YOU WANT TO SEE THEM. DEALERS INITIALLY TOLD ME SEVERAL TIMES I'M NOT "GIVING IT ENOUGH GAS" EVEN THOUGH THERE WAS ALREADY A RECALL ON THE TRANSMISSION AND I HAD 30K ON THE CARE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10811824December 22, 2015
ELECTRICAL SYSTEM, POWER TRAIN
2013 FORD FOCUS, BOUGHT NEW, IN SHOP FIRST WEEK OF PURCHASE. TRANSMISSION SHUTTERING AND JERKING AS I PULL OUT IN TRAFFIC. ALSO DIES WHEN IN REVERSE. BROUGHT TO DEALERSHIP AND THEY SAY ITS NORMAL. ITS NOT NORMAL TO BE OUT IN ON COMING TRAFFIC AND NOT ABLE TO MOVE AND KIDS ARE SCREAMING "GO MOM GO. WE ARE GOING TO GET HIT." NOT NORMAL. ALSO SOFTWARE PROBLEM. RADIO WON'T TURN ON, PHONE CELL PHONE WONT DO ANYTHING UNTIL I PULL OVER AND SHUT OFF ENGINE. THEN IT RESETS. THIS CAR HAS BEEN IN SHOP MANY TIMES FOR SAME ISSUES AND THEY ALWAYS SAY ITS FIXED NOW. BUT SAME ISSUES OVER AND OVER AGAIN. BEEN IN SHOP TOO MANY TIME TO COUNT. NOW CAR IS OUT OF WARRANTY AND BEGIN REPAIRED UNDER EXTENDED WARRANTY. WHEN EXTENDED WARRANTY IS OUT I WILL HAVE TO PAY OUT OF POCKET. THIS HAS BEEN BY FAR THE WORST VEHICLE IN HISTORY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811374December 21, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED TO ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT AN UNKNOWN PART RELATED TO THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V495000 (ELECTRICAL SYSTEM). THE FAILURE MILEAGE WAS 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10811581December 21, 2015
ELECTRICAL SYSTEM:SOFTWARE, POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE AT A COMPLETE STOP AND DEPRESSING THE ACCELERATOR PEDAL, ATTEMPTING TO ACCELERATE, THE VEHICLE WOULD SHUDDER AND HESITATE TO PICK UP SPEED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH OF THE VEHICLE HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN BACK TO THE DEALER THREE SEPARATE OCCASIONS AFTER THE INITIAL REPAIR, TO HAVE THE SOFTWARE UPDATED; BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810581December 15, 2015
POWER TRAIN
I WAS DRIVING DOWN HWY 144 ON FLAT GROUND AND A NOTIFICATION CAN NOT DRIVE UP HILL CAME ACROSS THE SCREEN AND THEN CAR JUST STOPPED NO LONGER MOVED EVEN THOUGH FOOT WAS ON THE GAS.. SO I PUT IT IN PARK AND KILLED THE ENGINE AND TRIED TO RESTART IT AND IT DID NOTHING .. MIND YOU I'M STILL IN THE MIDDLE OF HWY 144 IN GRANBURY TX BEING HONKED AT AND FLIPPED OFF BY THE PEOPLE WHO HAD TO SLAM ON THEIR BREAKS TO KEEP FROM HITTING ME. 3 MEN AND A WOMAN FINALLY STOPPED AND HELPED PUSH ME AND AND MY 9 YR OLD DAUGHTER OUT OF THE MIDDLE OF THE HWY .. AFTER 3 HOURS OF TRYN TO GET MY CAR TO START I HAD IT TOWED TO THE FORD HOUSE IN GRANBURY THEY WERE CLOSED SO THE CAR SAT THERE FOR 2 DAYS AND WHEN THEY GOT IN IT , IT STARTED RIGHT UP AND THEY DROVE IT SO THEY ARE TELLING ME NOTHING IS WRONG WITH IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810596December 15, 2015
POWER TRAIN
HAVE BEEN HAVING TRANSMISSION PROBLEMS WITH 2013 FORD FOCUS. ABOUT 6 MONTHS AFTER PURCHASE A RATTLING NOISE EMERGED, THIS DEVELOPED INTO A SEVERE GRINDING WHICH SHAKES/JERKS THE ENTIRE CAR. FIRST VISIT TO DEALER FOR SERVICE I WAS TOLD I NEED TO LEARN TO DRIVE THE CAR AND EVERYTHING WAS WITHIN FORD SPECIFICATIONS. THAT SAID THEY REPROGRAMMED THINGS AND ALSO SAID THERE WAS A MINOR LEAK AND A PART NEEDED TO BE REPLACED. THIS PART WAS BACK ORDERED AND WAS TOLD THEY'D CONTACT ME WHEN IT WAS IN. AFTER NOT HEARING BACK TOOK CAR IN FOR SIMILAR PROBLEMS, AGAIN TOLD EVERYTHING WITHIN FORD SPECIFICATIONS, REPROGRAMMED AGAIN AND SAID NO PARTS NEEDED TO BE REPLACED. GRINDING PROGRESSED TO A POINT WHERE CAR WOULD LUG BACK AND THEN JERK FORWARD WHEN SWITCHING LOWER GEARS (FEELS LIKE IT DOESN'T CATCH). TOOK CAR IN FOR TRANSMISSION 11/2015, REPROGRAMMED AND TOLD CLUTCH NEEDS TO BE REPLACED BUT PARTS BACK ORDERED. CONTACTED DEALER TODAY (4 WEEKS LATER) TO FIND PARTS BACKORDERED ANOTHER 6-8 WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809506December 10, 2015
POWER TRAIN
CAR WILL SLIP CHANGING GEARS WHEN ACCELERATING CAUSING A PAUSE/JERK THAT COULD POTENTIALLY LEAD TO AN ACCIDENT. THIS HAS HAPPENED ON MANY OCCASIONS WHEN MERGING INTO TRAFFIC OR MAKING A TURN. WE HAVE TAKEN THE CAR IN FOR SERVICE 5 TIMES THIS PAST YEAR. TWICE THEY HAVE REPLACED THE CLUTCH AND 3 TIMES DID AN UPDATE. EACH TIME TELLING US TO GIVE IT 500-1000 MILES TO SETTLE IN. IT ONLY TAKES ONE TIME FOR SOMETHING TO HAPPEN. LOOKING AT PAPERWORK AND FOUND OUT THE CLUTCH WAS REPLACED A COUPLE OF MONTHS BEFORE PURCHASE DUE TO THE SAME PROBLEM. WE ARE THE SECOND OWNERS AND SINCE BUYING IT "USED" (10,000+) WE CANNOT FILE LEMON LAW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809132December 8, 2015
ENGINE
THE CAR JUST STOPPED IN THE MIDDLE OF THE ROAD. IT DID NOT START AGAIN. I HAD TO BE TOWED. THE CAR WAS IN MOTION AND IT JUST STALLED AND DID NOT START UP AGAIN. IT WAS ON A BUSY STREET. THOUGHT MAYBE IT WAS THE TRANSMISSION SLIPPING, IT WAS VERY SCARY AS THERE WERE A LOT OF CARS ON THE ROAD SINCE I TEAS THANKSGIVING DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808563December 5, 2015
POWER TRAIN
THIS IS A CONTINUING PROBLEM WITH THE DPS6 CLUTCH/TRANSMISSION. VEHICLE WILL LAUNCH IN AND OUT OF GEAR WHILE STANDING OR MOVING. CLUTCH WILL ENGAGE AND DISENGAGE AT WILL. VEHICLE WILL HAVE COMPLETE LOSS OF POWER STARTING OUT FROM A STOP RESULTING IN SEVERAL NEAR MISSES. CLUTCH WILL SHUDDER AT PULL OUT AND BETWEEN GEARS AND YOU NEVER KNOW IF IT WILL ENGAGE OR NOT. THIS IS BY FAR THE MOST DANGEROUS CAR I HAVE EVER OWNED. YOU NEVER FEEL SAFE AND EVERY TRIP COULD BE YOUR LAST. FORD HAS BEEN SUED OVER THIS(AND LOST) AND STILL WILL NOT ISSUE A RECALL ON THESE CARS. EVERY VEHICLE WITH THIS CLUTCH/TRANSMISSION CAN BE FIXED...FORD HAS THE NEW CLUTCH/TRANSMISSION, WE JUST NEED THEM TO STEP UP AND DO THE RIGHT THING AND RECALL/REPURCHASE THESE DEATH TRAPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10808301December 3, 2015
FUEL/PROPULSION SYSTEM, POWER TRAIN
TRANSMISSION ISSUES: CLUTCH REPAIRS X3 (DROVE OFF LOT WITH ISSUES. MY MISTAKE. I KNEW SOMETHING WAS WRONG WITH IT DURING TEST DRIVE, WAS REASSURED IT WAS NEW TECHNOLOGY.) 1 CLEANING, 1 REPLACING OF PARTS, THEN TRANSMISSION CONTROL MODULE WENT OUT WHILE IN MOTION ON CITY STREET, GOING FORWARD 25+ MPH, QUIT COMPLETELY. HAD TOWED. RAN OUT OF GAS (IN MOTION ON A HIGHWAY, 65 + MPH) WHILE MONITOR NOTED 150 TO EMPTY, FOUND TO BE VALVE PRESSURE MANAGEMENT SYSTEM FAILURE, RESULTING IN GAS TANK REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806658November 25, 2015
POWER TRAIN
I PURCHASED THE VEHICLE AT THE FORD DEALERSHIP IN COLUMBUS GA IN SEPTEMBER OF 2014. I HAVE NEVER OWNED A FORD BEFORE. BUT DOING THE TEST DRIVE THE CAR WOULD ROLL BACK ON HILLS, AND IT ALSO DID IT AFTER PARKING WITH THE CAR IN GEAR AND SWITCHED OFF. THE SALESMAN EXPLAINED THAT IT WAS NORMAL FOR THE CAR TO ROLL BACK AND WE SHOULD ALWAYS USE THE PARK BRAKE, ON TAKE OFF THE CARS TRANSMISSION WOULD SLIP AND WAS SLOW TO CHANGE GEARS HE SAID IT WAS NORMAL WITH ALL SMALL CARS. WE PURCHASED THE CAR WITH JUST OVER 19000 MILES ON IT. THREE MONTHS LATER I CALLED THE SERVICE SHOP ABOUT IT BECAUSE THE CAR STARTED SLIPPING AT THE TRANSMISSION AND WE FOUND OUT THERE WERE ELECTRICAL RECALLS ON THE CAR AND WARRANTY CALL BACKS ABOUT THE TRANSMISSION. AFTER NOT GETTING A CALL BACK BECAUSE THEY WERE BACKED UP. I CALL BACK TWO WEEKS AGO AND TOLD THEM THAT THE CAR STALLED WITH ME AND MY GRANDKIDS WERE SITTING IN THE BACK. CARS HAD TO RUN OFF THE SIDE OF THE ROAD TO AVOID HITTING US FROM BEHIND RUNNING AT 50 MPH PLUS THIS WAS VERY SCARY. I WAS TOLD THAT FORD WANTED ALL CARS WITH THAT PROBLEM BROUGHT IN FOR SERVICE RIGHT AWAY, THEN L WAS TOLD IT WOULD BE AFTER DECEMBER 2015 BEFORE THEY COULD GET TO ME BECAUSE THEY WERE ALREADY BACKED UP ON CARS WITH THOSE PROBLEMS. WERE ARE PAYING FOR A CAR THAT HAS BEEN SITTING. WE HAVE HAD THE CAR FOR OVER A YEAR AND DRIVEN IT ONLY 6000 MILES BECAUSE IT IS TO DANGEROUS TO DRIVE THE CAR DROPS FROM 65 MPH TO 15 ON THE FREEWAY WITH CARS RUNNING AT HIGHER SPEEDS AROUND YOU THEY CALLED ME BACK AFTER I INFORMED THEM OF THIS . AFTER ONCE AGAIN NOT HEARING FROM THEM FOR TWO WEEKS I CALLED AND WAS GIVEN AND APPOINTMENT FOR 8:30 AM THE FOLLOWING MORNING. WHEN THE TRANSMISSION STALLS AT 60 MPH THE ENGINE LIGHT COMES ON . I WAS ALSO TOLD THEY DON'T HAVE A LOANER CAR AND IF ITS WHAT THAT THINK IS WRONG IT COULD TAKE A MONTH . GUESS I WILL BE PAYING FOR A RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806743November 25, 2015
ENGINE, VEHICLE SPEED CONTROL
CAR VIOLENTLY STUTTERS AND SHAKES ON ACCELERATION FROM A STOP OR AT LOW SPEEDS. NO ACCELERATION WHEN GOING UP A HILL. CAR WAS SERVICED, BUT THE PROBLEM WASN'T FIXED. PARTS ARE ON BACK ORDER. WHILE DRIVING THE CAR DIED AND A LIGHT SAYING THERE WAS A TRANSMISSION FAILURE CAME ON. THE ENTIRE TCM WAS REPLACED AFTER TOWING INTO THE DEALER. SHAKING ONLY GOT WORSE. NOW THE RPMS WILL JUMP AT HIGHWAY SPEEDS EVEN IN CRUISE CONTROL. PARTS STILL ON BACK ORDER. FORD SAYS THAT THIS IS "NORMAL" FOR THIS CAR AND THERE IS NO REAL FIX. THE ONLY FIX IS TO CONSTANTLY HAVE IT SERVICED BUT EVEN THAT DOESN'T FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806172November 23, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE STALLED AND LOST ALL POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD WHERE THE CONTACT WAITED A FEW MINUTES AND THEN RESTARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHO DIAGNOSED AND RE-CALIBRATED THE TRANSMISSION. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,000. UPDATED 2/4/16 *CN UPDATED 02/16/16*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10806315November 23, 2015
POWER TRAIN
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10795001November 20, 2015
POWER TRAIN
PURCHASED 2013 FORD FOCUS 11/8/15 USED. 56K MILES. DROVE TWO DAYS THEN SHUTTERING PROBLEM WITH TRANSMISSION. BROUGHT CAR TO DEALER. DEALER WILL REPLACE CLUTCH. TAKES 4-6 WEEKS FOR PART. I AM CONCERNED THAT THIS WILL HAPPEN AGAIN. THE TRANSMISSION FAILED WHILE ACCELERATING ON TO HIGHWAY. THIS IS A MAJOR SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794961November 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10794361November 17, 2015
STRUCTURE:BODY
ON TWO SEPARATE OCCASIONS, THE DRIVER SIDE REAR DOOR AND PASSENGER SIDE REAR DOOR OF MY 2013 FORD FOCUS HAVE SWUNG OPEN WHILST DRIVING DUE TO A FAULTY DOOR LATCH. IT OCCURS AFTER I HAVE CLOSED THE DOOR FULLY WITH NO HAZARD LIGHTS ON THE DASH TO WARN OF ANY PROBLEMS, SUCH AS THE DOOR AJAR MESSAGE. DUE TO THE FORCES OF TURNING THE VEHICLE AND OR SIMPLY DRIVING THE DOOR FLIES OPEN WITHOUT WARNING. THIS COULD POTENTIALLY HARM THE PASSENGERS IN MY VEHICLE. NOT TO MENTION OTHER VEHICLES OR PEDESTRIANS MY DOOR COULD HIT. THIS IS THE SECOND TIME THIS HAS HAPPENED, EACH TIME IT LEAVES MY VEHICLE IMMOBILE DUE TO THE DOOR CHRONICALLY REFUSING TO LATCH. THIS IS A TWO YEAR OLD VEHICLE. IT IS FRANKLY UNACCEPTABLE THAT THIS ABSURD A PROBLEM SHOULD PERSIST TO ENDANGER MYSELF, MY FAMILY AND OTHERS. I AM SEVERELY DISAPPOINTED WITH FORDS QUALITY, NOT TO MENTION UTTER LACK OF CONCERN FOR ITS CUSTOMERS SAFETY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10790106November 13, 2015
POWER TRAIN
THE CAR STUTTERS VIOLENTLY WHEN TAKING OFF FROM A STOP, AND SOME TIMES STALLS. ALSO THE CAR WILL ON OCCASION GET STUCK IN FIRST GEAR. VERY DANGEROUS TO HAVE THE CAR STALL WHEN TRYING TO CROSS A BUSY STREET. BEEN INTO THE SHOP THREE TIMES STILL NO FIX, AND MY UNDERSTANDING IS THIS IS A RECALL AND THERE IS NO REAL FIX FOR THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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