Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10825443February 10, 2016
POWER TRAIN
THE CAR SHUDDERS - AND IS WORSENING AND WILL SOON BE INOPERABLE - VERY DANGEROUS. TOOK TO DEALER AND THEY SAID IT NEEDS A NEW CLUTCH BUT IT WOULD BE 3 MONTHS OR LONGER AS THEY ARE OUT OF STOCK. FORD ISSUED AN FSA AND THAT IS 14M01. DO THEY EXPECT ME NOT TO DRIVE THE CAR FOR 3 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825248February 9, 2016
STEERING
I WAS DRIVING AND THE STEERING GOT HARD, SO I KEPT DRIVING IT TO WORK. IT SAID SOMETHING ABOUT STEERING FAULT. I STEPPED INTO A PLACE TO GET COFFEE, AND THEN TURNED MY CAR ON AND THE SCREEN SAID POWER LOSS. I CANNOT BELIEVE THIS IS HAPPENING WITH 60K ON IT... ITS ONLY A 2013..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824756February 8, 2016
STEERING
WHILE DRIVING THE STEERING STOPS WORKING, UNABLE TO TURN RIGHT OR LEFT. I WAS TURNING RIGHT AT A CORNER AND STEERING COMPLETELY STOPPED WORKING. TRAFFIC STOPPED BECAUSE OF THIS AND THIS COULD'VE CAUSED AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824427February 5, 2016
POWER TRAIN
I HAVE A 2013 FORD FOCUS AND HAD TO HAVE A TRANSMISSION MODULE REPLACEMENT DUE TO THE CAR INTERMITTENTLY, AND WITH INCREASING REGULARITY, REFUSING TO START. I WAS FORTUNATE ENOUGH TO BE IN A SAFE PARKING LOT WHEN THIS STARTED HAPPENING. IN THE DEAD OF WINTER THIS CAN BE A REAL PROBLEM, AND DEPENDING ON TRAFFIC CONDITIONS IT COULD HAVE BEEN A LOT WORSE. I AM MAINLY FILING THIS BECAUSE THE MECHANIC WHO FIXED MY CAR SAID THAT HE HAD TO GO PRETTY FAR AFIELD TO FIND A NEW MODULE BECAUSE THE AREA WAS (GASTON COUNTY, NC) WAS OUT OF THEM DUE TO THE FREQUENCY OF PROBLEMS WITH SIMILAR FORD MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823656February 2, 2016
STEERING
ELECTRONIC POWER STEERING ASSIST FAILURE. ELECTRONIC POWER STEERING FAILED WHILE VEHICLE WAS IN MOTION ON CITY STREETS WHILE TURNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823866February 2, 2016
POWER TRAIN
I HAVE FORD FOCUS FOR 2 YEARS FROM THE FIRST WEEK ON DRIVING THERE IS VIBRATING FEELING AND GRINDING SOUNDS COMING FROM THE ENGINE. WHEN AM AT THE STOP LIGHT OR IN TRAFFIC WHEN MOVING HE VIBRATION FELT AS IF THE ENGINE IS GOING FALL OUT THE CAR. I TAKE IT TO THE DEALER TO HAVE A SERVICE DONE ON IT AND I WAS TOLD THAT THERE IS A RECALL ON THE TRANSMISSION MODULE PROGRAMMING. A DAY LATER THERE IS A POP UP ON MY DASHBOARD - TRANSMISSION FAULT AND ITS DRIVING TERRIBLY. HIGH COMPRESSION SOUND COMING FROM THE ENGINE AND IT SLOW DOWN COMPLETELY IN TRAFFIC. I THINK THIS IS AT RISK FOR AN ACCIDENT WHERE DRIVERS BEHIND ME AND MY SAFETY . FORD SHOULD REALLY CONSIDER THE RECALL ON THESE CARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823054January 29, 2016
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT ANY SPEED, THE VEHICLE SHUT OFF. THE CONTACT PLACED THE GEAR IN NEUTRAL AND RESTARTED THE VEHICLE AFTER THREE ATTEMPTS. THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE PURGE CANISTER VALVE WAS DEFECTIVE AND CAUSED THE FUEL TANK TO COLLAPSE. THE DEALER STATED THAT THE DEFECTIVE PART WAS NOT COVERED UNDER WARRANTY. THE MANUFACTURER STATED THAT THE PART WAS NOT RECALLED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 59,916.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10822446January 26, 2016
ENGINE
WHEN I STOP AT STOP LIGHTS THE ENGINE VIBRATES AND STOPS WHEN I COME TO A STOP AT TIMES. ALSO THE ENGINE VIBRATES WHEN I CONTINUE TO DRIVE AND ALSO SOMETIMES THE ENGINE CUTS OFF WHILE DRIVING. THIS IS REALLY DANGEROUS AND CAN ALSO RESULT IN A CRASH. I JUST WANT FORD DO A RECALL AND FIX EVERYBODY'S CARS SO IT WANT BE FATALITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821851January 23, 2016
POWER TRAIN
WHILE DRIVING ON THE FREEWAY AT 65 MPH THE AUTOMATIC TRANSMISSION COMPLETELY DISENGAGED WITH A LOSS OF CONTROL CAUSING IMMEDIATE SLOWDOWN. UNABLE TO RE-ENGAGE THE TRANSMISSION. BARELY AVOIDING MULTIPLE CAR ACCIDENT. THERE HAS BEEN SEVERAL RECALLS BY THE MANUFACTURER REGARDING TRANSMISSION PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821860January 23, 2016
STRUCTURE:BODY
DRIVER'S SIDE FRONT DOOR COME OPEN DRIVING DOWN THE STREET BY ITSELF!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821476January 21, 2016
STRUCTURE:BODY
TRUNK OPENS RANDOMLY WHILE DRIVING. NO BUTTONS ARE PUSHED, OPENS ON ITS OWN WHILE MOVING, EVEN AT SPEEDS OF 65MPH. THIS IS A RECURRING ISSUE THAT HAS BEEN GOING ON FOR 2 MONTHS, AND HAS BEEN REPORTED TO THE AUTO DEALER (BOB HURLEY FORD IN TULSA, OKLAHOMA. CURRENTLY HAS 86,000 MILES ON VEHICLE, PURCHASED NEW. WILL PUT THE LAST DATE IT HAS HAPPENED, BECAUSE THIS IS NOT A ONE TIME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821241January 20, 2016
STRUCTURE:BODY
DOOR LATCH FAULTY AND FLIES OPEN WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821268January 20, 2016
ELECTRICAL SYSTEM, ENGINE
DRIVING IN RUSH HOUR TRAFFIC ON INTERSTATE 96 NEAR MILFORD MILE MARKER 175, PASSING IN THE LEFT LANE ABOUT 75 MPH THE ENGINE DIED AND THE ENGINE FAULT LIGHT CAME ON, SO I PULLED OVER TO THE LEFT SIDE SHOULDER, COULD NOT RESTART, HAD TOW TRUCK TAKE TO NEAREST FORD DEALERSHIP TO TROUBLESHOOT, 3 DAYS LATER WAS INFORMED THAT THE ENGINE WIRING HARNESS HAD RUBBED THRU ON SOMETHING AND SHORTED OUT. THE CRANK POSITION SENSOR WAS BAD, TOTAL REPAIRS 700.00 FOR WIRING REPAIRS AND PARTS. THIS CAR HAS BEEN DEALER MAINTAINED SINCE NEW HAVE ALL RECEIPTS, NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10821288January 20, 2016
STRUCTURE:BODY
THE TRUNK DOESN'T REMAIN CLOSED. THIS HAS BEEN OCCURRING FOR ALMOST A YEAR. WHILE THE VEHICLE IS IN MOTION, THE TRUNK WILL RANDOMLY OPEN. IT DOESN'T MATTER WHAT TYPE OF ROAD I'M TRAVELING ON, I.E. RESIDENTIAL STREETS, MAJOR STREETS, THE FREEWAYS. I HAVE REMOVED ALL ITEMS FROM THE TRUNK AND THE PROBLEMS CONTINUES TO PERSIST. THE CAR DEALER HAS NOT DEEMED THE TRUNK LATCH AS DEFECTIVE AS THEY FIND NOTHING WRONG WITH IT. THIS IS A SERIOUS SAFETY HAZARD AS THERE IS NO WARNING WHEN THE TRUNK WILL POP OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819594January 12, 2016
POWER TRAIN
THE TRANSMISSION JUMPS AND SLIPS AND ON LONGER TRIPS IT GETS TO A POINT WHERE THE CAR IS NOT SAFE TO DRIVE WHEN YOU TRY TO START MOVING IT WILL BOGG DOWN AND THEN IT WILL TAKE OFF AND JUMP SHUTTER WE TOOK IT BACK TO THE DEALER AND THEY DID REBUILD THE TRANS IT RUN OK FOR ABOUT A MONTH AND THE PROBLEM RETURNED WE TOOK IT BACK TO THE DEALER AND NOW THEY SAY THIS IS NORMAL FOR THIS CAR I CAN'T SEE HOW THIS CAN BE SAFE OR NORMAL TO DRIVE A CAR THAT JUMPS SHUTTERS AND WHEN YOU START OUT MOVING YOU CAN'T TELL IF IT'S GOING TO NOSE OVER AND SIT OR TAKE OFF MY WIFE IS SCARED TO EVEN DRIVE THIS CAR ANY MORE AND ALL FORD SAYS IS THIS IS NORMAL I HAVE TALKED TO SOME OTHER FOCUS OWNERS AND MOST OF THEM SAY THE SAME THING THAT THIS TRANSMISSION IS NOT SAFE TO DRIVE AND THEY ALL HAVE THE SAME ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819625January 12, 2016
VEHICLE SPEED CONTROL
MAY 0F 2015 ON A HIGHWAY CAR LOST POWER EVEN THOUGH I DID NOT TAKE MY FOOT OFF ACCELERATOR THEN IT BUCKED BACK AND FORTH AS I MADE MY WAY TO BREAKDOWN LANE TOOK IT TO FORD SERVICE AND NO INCIDENT WAS REPORTED IN COMPUTER. CAR HAD GIVEN ME THE MESSAGE "ENGINE FAULT SERVICE NOW!". THIS HAS SINCE HAPPENED IN SEPT., OCTOBER 2 TIMES, DECEMBER AND NOW JANUARY 2016. FORD HAS REFUSED ANY ACTION OR COMPENSATION. DANGEROUS SITUATION AS CAR SLOWS RIGHT DOWN AND COULD CAUSE BAD ACCIDENT. I HAVE 2 LITTLE CHILDREN. DEALERSHIP STATES NOW THAT ITS THE TRANSMISSION CONTROL MODULE. I HAVE RESEARCHED FORD FOCUS AND IT APPEARS THERE A HUNDREDS IF NOT THOUSANDS OR PROBLEMS WITH THIS VEHICLE AND IT SHOULD BE RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10819014January 8, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 70 MPH, THE ELECTRICAL SYSTEM FAILED. IN ADDITION, THE CONTACT STATED THAT THE HEADLIGHTS BECAME INOPERABLE AND FLICKERED ON AND OFF. THE CONTACT ALSO MENTIONED THAT AFTER THE VEHICLE WAS TURNED OFF, THE RADIO AND RUNNING LIGHTS REMAINED ON FOR ANOTHER FIFTEEN MINUTES. THE VEHICLE EVENTUALLY TURNED COMPLETELY OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818385January 6, 2016
ENGINE
I AM NOT AN EXPERT SO HAVE NO IDEA WHAT MAY BE CAUSING THE PROBLEM. I PURCHASED CAR IN LATE SEPTEMBER 2015. EARLY ON I NOTICED THAT WHEN STARTING FROM A STOP IT FELT LIKE THE ENGINE WAS GOING TO STALL. VERY ROUGH RUNNING AT SLOW SPEEDS SUCH AS IN HEAVY TRAFFIC. MY DRIVEWAY IS AT BLIND CURVE OF A HIGH SPEED 4-LANE ROAD. TO SAY I AM NERVOUS PULLING OUT WOULD BE AN UNDERSTATEMENT. I WANT TO MOVE AND FAST. SINCE I MAY NOT ALWAYS BE ABLE TO SEE WHAT'S COMING, I HAVE ALWAYS DEPENDED PARTLY ON MY HEARING AS I PULL OUT BUT DURING COLD WEATHER, IN ADDITION TO ROUGH RUNNING ENGINE, THE DRIVER'S WINDOW DOES NOT WORK UNTIL THE TEMPERATURE RISES (ALL OTHER WINDOWS WORK FINE). FORD DEALER IN WAYNESVILLE NC SUPPOSEDLY REPAIRED THE PROBLEM UNDER WARRANTY BEFORE I SIGNED PAPERS ON THE PURCHASE AT WAYNESVILLE CHEVROLET. I BELIEVE IT WAS 10/5 BEFORE I ACTUALLY HAD POSSESSION OF THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10818192January 5, 2016
POWER TRAIN
TL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10817279December 31, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
LOST POWER AFTER STOPPING AT A STOP SIGN. COULD NOT START THE CAR AGAIN AFTER SHUTTING IT OFF. AFTER SEVERAL ATTEMPTS AND SOME WAITING, IT RESTARTED, GOT AROUND THE CORNER AND DIED AGAIN. AFTER HAVING IT TOWED TO FORD AND BEING TOLD NOTHING WAS WRONG WITH IT, DROVE 2 HOURS AWAY AND ON THE RETURN TRIP THE NEXT DAY, LOST POWER ON AN ON RAMP. AGAIN, COULD NOT START THE CAR AFTER SHUTTING IT OFF. EVENTUALLY GOT STARTED AND BARELY MADE MY WAY TO THE NEXT (MOSTLY UNUSED) EXIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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