Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10071910May 17, 2004
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE VEHICLE STALLED WHILE DRIVING BETWEEN 30 AND 50 MPH. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP. THE MECHANIC REPAIRED THE FUEL PUMP ONCE, BUT THAT DID NOT RESOLVE THE PROBLEM. *LA THE CAUSE WAS DETERMINED BY THE DEALER AS A FAULTY ALTERNATOR. *SC THE CONSUMER HAS SINCE TRADED THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072704May 16, 2004
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS 2000 IGNITION KEY WOULD NOT START CAR....BIG PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072647May 15, 2004
ELECTRICAL SYSTEM:IGNITION
I HAD TO HAVE MY IGNITION SWITCH DRILLED OUT OF MY 2000 FORD FOCUS LAST YEAR SINCE THE KEY WOULD NOT EVEN ENTER. LESS THAN ONE YEAR LATER I HAD TO GET THE SWITCH REPLACED AGAIN SINCE I COULD NOT TURN IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072664May 15, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
OUR 2000 FORD FOCUS HAS HAD SO MANY PROBLEMS.THE MOST RECENT HAS BEEN AN ONGOING PROBLEM THAT HAS BEEN GETTING WORSE. IT STARTED WITH STALLING OUT OCCASIONALLY WHEN COMING TO A STOP OR MAKING A HARD RIGHT TURN AND USUALLY WHEN THERE WAS LITTLE GAS IN THE TANK. ABOUT A MONTH AGO OUR CHECK ENGINE LIGHT CAME ON AFTER WE FILLED THE TANK WITH GAS. SINCE THEN WEMORE FREQUENTLY EXPERIENCED HESITATION PROBLEMS AND STALLING. TWO WEEKS AGO OUR CAR STARTED HESITATING BADLY WHILE IDLING, CAUSING THE WHOLE CAR TO SHAKE AND THEN IT WOULD STALL, NO MATTER HOW MUCH GAS WAS IN THE TANK.IT ALSO HAS POWER SURGES MAINLY AT LOW SPEEDS. WE CALLED THOMASON FORD AND LET THEM KNOW OF THE PROBLEMS WE HAVE BEEN EXPERIENCING AND THAT WE RECIEVED A LETTER FROM FORD REGARDING THE FUEL PUMPBEING DEFECTIVE CAUSING THE FUEL FILTERS TO BECOME CLOGGED. WE TOOK OUR CAR IN TO HAVE THE FUEL PUMP REPLACED. WHEN WE PICKED UP THE CAR IS WORSE THEN WHEN WE TOOK IT IN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072676May 15, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
SECOND IGNITION KEY CYLINDER HAS GONE OUT ON AUTO W/LESS THAN 28,000 MILES. BOTH WERE EXPENSIVE OUT OF WARRANTY REPAIRS AND OCCURRED WITHIN ONE YEAR. APPEARS YOU HAVE ABOUT 150 COMPLAINTS RE: THE SAME PROBLEM. WHAT DOES IT TAKE TO GET A RECALL? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072614May 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHEN THE HEAT IS ON (MAINLY) I GET A BURNING SMELL INSIDE MY CAR AND LOOKS LIKE SMOKE IS INSIDE ALSO. WAS CHARGED FOR THE ENGINE DIAGNOSTIC AT ONE PLACE WHO SAID IT MIGHT BE UNDER WARRANTY, SO I TOOK IT TO THE DEALERSHIP AND WAS CHARGED $120 FOR THEM TO SAY MY EMISSIONS CAN OR SOMETHING WAS CLOGGED. STILL WASNT THE PROBLEM AND NO ONE CAN FIGURE OUT WHERE THE BURNING IS COMING FROM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072612May 14, 2004
ELECTRICAL SYSTEM:IGNITION
MY KEY GOT STUCK IN MY IGNITION, BUT I FINALLY GOT IT OUT BUT THEN COULD NOT INSERT KEY. HAD TO GET IT TOWED AND WAS TOLD BY TOW DRIVER THAT WAS HIS 4TH PICKUP THAT WEEK OF THE SAME TYPE CAR AND SAME PROBLEM. I HAD TO GET IT FIXED MYSELF.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073432May 11, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE STALLED, CAUSING CONSUMER TO DRIFT OFF THE ROAD. MECHANIC INFORMED CONSUMER THAT THE ENGINE FAILED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072387May 11, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
ON THE FORD FOCUS THE DOOR LOCK EITHER DON'T LOCK OR YOU CAN'T GET THEM TO UNLOCK. THE LOCK ON MY CAR WILL NOT LOCK AT ALL ON THE BACK PASSANGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073456May 11, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
WHILE DRIVING EMISSION WARNING LIGHT ILLUMINATED IN THE INSTRUMENT PANEL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072262May 7, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AIR BAG LIGHT ILLUMINATED AND STAYED LIT THE REMAINDER OF THE TIME THAT VEHICLE WAS BEING OPERATED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068464May 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2000 FORD FOCUS THAT IS EXPERIENCE 2 ISSUES THAT RELATE TO SAFTEY RECALLS. FORD IS SAYING THEY WILL NOT REPAIR DUE TO THE CAR HAVING A BRANDED TITLE, THEY WILL ONLY ADDRESS EMISSIONS RELATED ISSUES.*AK SINCE THESE ARE SAFETY RELATED (FUEL PUMP AND REAR BEARING), IS THERE ANYWAY TO HAVE FORD CORRECT THESE ISSUES? I CAN NOT EVEN BUY THE PARTS MYSELF FROM ANY PARTS STORE ONLY FROM FORD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068422May 6, 2004
FUEL SYSTEM, GASOLINE:DELIVERY, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
WASHED CAR AT LOCAL CAR WASH, AND CAR RAN FINE. GOT HOME TO DO FINISHING TOUCHES AND KEPT CAR RUNNING. LOW ON FUEL, A LITTLE UNDER THE 1/4 LINE, BUT RAN FINE. WENT BACK OUT ABOUT FOUR HOURS LATER TO GO GROCERY SHOPPING, AND CAR WOULD NOT START. ALL THE LIGHTS AND DINGING WOULD COME ON, BUT THE ENGINE WOULDN'T TURN OVER. FOR 2 DAYS MY CAR SAT IN THE PARKING LOT NOT STARTING. I WOULD GO OUT IN THE MORNING TO TRY AND START IT, AND IT WOULD ALMOST START, BUT WOULDN'T. I HAD AAA TOW MY CAR TO A REPAIR SHOP AND WHEN IT GOT THERE, THEY CALLED ME AND ASKED WHAT I WAS TRYING TO DO. THEY GOT THE CAR OFF THE TRUCK AND IT STARTED RIGHT UP. THEY ARE KEEPING MY CAR OVER NIGHT TO TRY AND START IT IN THE MORNING. I FEEL REALLY DUMB NOW AND BAD FOR WASTING THEIR TIME. WHAT COULD THE PROBLEM BE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072151May 5, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING CONSUMER SMELLED GAS. ANOTHER PERSON FLAGGED THE CONSUMER TO STOP HER DUE TO FUEL LEAKING FROM UNDERNEATH. CONSUMER IMMEDIATELY CALLED THE FIRE DEPARTMENT. DEALERSHIP REPAIRED THE FUEL PUMP FOUR TIMES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068337May 5, 2004
ELECTRICAL SYSTEM
MY 2000 FORD FOCUS WAGON THAT I PURCHASED IN NOV OF 2003 BURNED IN MY WORK PARKING LOT WITH ONLY 30,000 MILES ON IT WITH NO WARNING, NO SUSPICIOUS NOISES OR PROBLEMS. I DROVE TO WORK, PARKED IN THE LOT, WALKED IN, AND AS SOON AS I LOGGED ON TO MY COMPUTER SECURITY WAS CALLING TO INFORM ME THAT MY CAR WAS ON FIRE. THE CAR BURNED THE ENGINE COMPARTMENT AND THE FRONT PASSENGER AREA COMPLETELY WITHIN 15 MINUTES. THE FIRE DEPARTMENT TOLD ME THAT IT STARTED IN THE ENGINE COMPARTMENT. SECURITY SAID FROM THEIR VIDEO THAT IT ALSO SHOWED TO HAVE STARTED IN THE ENGINE. THE FLAMES SHOT UP OVER 10 FEET WITHIN MINUTES OF THE FIRE BEING NOTICED. WHEN THE CAR WAS PURCHASED I REFUSED TO BUY IT WITHOUT A WARRANTY SO THE DEALERSHIP GAVE US A 12 MONTH OR 12,000 MILE WARRANTY (AND WE PURCHASED THE EXTENDED) BUT NOW THEY ARE SAYING THEY HAVE NO RECORD OF ANYTHING BUT THE EASYCARE EXTENDED WARRANTY THAT WE PURCHASED. WE FIND THIS STRANGE SINCE WE HAVE HAD 2 "WARRANTY" REPAIRS AT NO CHARGE SINCE THE PURCHASE AND THERE WAS NEVER ANY QUESTION BEFORE. THE INSURANCE COMPNAY HAS ASKED THAT WE GO TALK TO THE DEALERSHIP THIS EVENING ONE MORE TIME TO TRY TO STRAIGHTEN THIS OUT BEFORE THEY PAY IT AND WE LOOSE MONEY AS WELL AS HAVING OUR PREMIUMS GO UP. ONE OF MY OTHER BIG CONCERNS IS THAT OUR OTHER VEHICLE IS ALSO A FORD AND IT HAS DEPRECIATED BY SOME 10,000 DOLLARS SINCE WE PURCHASED IT IN JUNE OF 03 NEW SO WE CANNOT TRADE IT IN ANYWHERE OR SELL IT WITHOUT BEING SO UPSIDE DOWN AS TO HURT OURSELVES. I PERSONALLY HAVE ABSOLUTELY NO CONFIDENCE IN FORD AND WILL NEVER PURCHASE FROM THEM AGAIN. IF ANYONE CAN HELP ME WITH THIS OR GIVE ADVICE PLEASE DO SO BY E-MAILING ME AT [email protected]. THANK YOU.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10072014May 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING THE KEY INSIDE OF THE STEERING WHEEL VEHICLE DID NOT START. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068202May 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS ZX3 2000 - LIKE HUNDREDS OF OTHER FOCUS OWNERS, I HAVE HAD TO HAVE MY FOCUS TOWED BECAUSE THE KEY WILL NOT FIT ALL THE WAY INTO THE IGNITION - COST TO ME IS $225 +$75 TOWING ON A FLAT BED. THERE WERE NO EVENTS LEADING UP TO THIS - THE CAR JUST WILL NOT START. FORD REFUSES TO COVER OR LOWER ANY COSTS, DESPITE THE FACT THAT THIS IS A KNOWN PROBLEM HAPPENING TO NUMEROUS FOCUS OWNERS. I HAD A VOLKSWAGEN GOLF FOR 11 YEARS BEFORE I SOLD IT TO BUY A FOCUS. I WON'T MAKE THAT MISTAKE AGAIN. ALSO, THE FUEL PUMP PSUEDO RECALL IS ANOTHER GREAT RIP OFF. I RECEIVED A NOTICE ABOUT POSSIBLE FAULTY FUEL PUMP IN THE 2000 FOCUS. WHEN I INQUIRED ABOUT HAVING THIS PROBLEM FIXED (MY CAR IS SPUTTERING) THEY TOLD ME IT WOULD COST ME $75 TO CHECK IT OUT AND IF I CAN'T PROVE IT'S THE FUEL PUMP THAT IS CAUSING THE PROBLEM, I WILL HAVE TO PAY FOR REPAIRS. MY CAR IS LESS THAN 4 YEARS OLD AND HAS 16,500 MILES ON IT. TOO MANY RECALLS TO EVEN REMEMBER. GREAT PRODUCT, CUSTOMER SERVICE, FORD! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068117April 30, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
2000 FORD FOCUS...PURCHASED NEW IN MAY 2000.....PRESENTLY HAS 30,350 MILES ON IT. I HAVE HAD THREE OF THE FOUR AUTOMATIC WINDOWS BREAK WITHIN THE PAST TEN MONTHS. THE FIRST ON BROKE IN JUNE, POSSIBLY JULY 2003 (BACK LEFT WINDOW), THE NEXT ONE TO BREAK WAS THE BACK RIGHT WINDOW, AND TODAY , APRIL 30, THE FRONT DRIVER'S SIDE WINDOW IS BROKEN. MOTOR STARTS TO GRIND AND THEN STOPS RESPONDING TO THE ON/OFF BUTTON AND WILL NOT MOVE THE WINDOW...WHICH THEN SLIPS ALL THE WAY DOWN INTO THE DOOR PANEL. SINCE MY CAR IS NOW OUT OF WARRANTY THE DEALERSHIP DOESN'T SEEM TO THINK THAT HAVING THREE DIFFERENT WINDOWS MALFUNCTION ODD. I DO NOT HAVE YOUNG CHILDREN THAT ROLL THE WINDOWS UP AND DOWN AN UNUSEUAL NUMBER OF TIMES...IN FACT, I SELDOM ROLL DOWN THE BACK WINDOWS AND ONLY USE THE DRIVER'S WINDOW WHEN GOING TO THE BANK, OR SUCH THINGS. I FIND IT HARD TO BELIEVE WITH ALL OF THE RECALLS AND OTHER PROBLEMS THAT THIS VEHICLE HAS HAD THAT THIS IS NOT YET ANOTHER ONE. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068122April 30, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN I PUT THE KEY IN MY IGNITION, IT WILL NOT TURN. I CANNOT UNLOCK MY STEERING WHEEL OR START MY CAR. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065022April 29, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING 35 MPH FRONT COIL SPRINGS BROKE WITHOUT WARNING. THE CAUSE OF THE PROBLEM HAD NOT BEEN DETERMINED, AND THE VEHICLE WILL BE TOWED TO THE DEALER FOR REPAIRS. *AK THE SPRING BROKE WITHOUT WARNING AND CAUSED THE WHEEL TO LOCK UP AND SKID TO A STOP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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