Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10078375June 17, 2004
ELECTRICAL SYSTEM:IGNITION
MY 2000 FORD FOCUS SE WAS HAVING PROBLEMS WITH THE STEERING WHEEL LOCKING UP AND IGNITION KEY NOT TURNING, ON 06/08/04 CAR WAS TOWED TO PACIFIC FORD. FORD SAID THAT IT WAS NOT COVERED UNDER EXTENDED WARRANTY, THAT THE PROBLEM IS WEAR AND TEAR. IGNITION CYLINDER WAS REPLACED, COST ME $380.25. NOW KEY DOES NOT OPEN DRIVER SIDE OF DOOR, WILL OPEN TRUNK AND PASSENGER SIDE OF DOOR . TOOK BACK THE CAR TO PACIFIC FORD, NOW THEY ARE SAYING THAT IS HAS TO DO WITH MY CYLINDER LOCK ON DOOR (WEAR AND TEAR)AND IF WOULD COST ME ABOUT $300.00 TO HAVE IT REPLACED. DID NOT HAVE PROBLEM WITH ANY OF THE DOORS OR TRUNK NOT OPENING UP BEFORE THEY SERVICED THE CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078304June 16, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
I PURCHASE MY 2000 FORD FOCUS LX ON SEPTEMBER OF 2000. SINCE THEN IVE HAD NOTHING BUT PROBLEMS WITH THIS VEHICLE. I DROVE IT FOR 10,000 MILE AND THE IGNITION CYLINDER LOCKED UP AND LEFT ME STRANDED. THIS ALSO REQUIRD A NEW SET OF KEYS BECAUSE THE IGNITION CYLINDER STRIPS THEM. I ALSO HAD TO REPLACE BRAKES AND TIRES 4 TIMES IN 3 YEARS. THE FUEL PUMPED FAILED 3 TIMES NOW ALSO. I WAS AT WORK YESTERDAY AND THE CAR ONCE AGAIN HAD A LOCKED IGNITON CYLINDER. LUCKILY FOR ME THE CAR IS OUT OF WARRANTY. I HAD TO GET ANOTHER SET OF KEYS MADE A YEAR AGO BECAUSE THEY GOT STRIPPED(AGAIN). I WOULD NOT HAVE A PROBLEM WITH THIS BUT THEY ARE 120 DOLLARS FOR 2. BUT GOING BACK TO YESTERDAY, I RECIEVED A PHONE CALL FROM THE DEALERSHIP SAYING THAT IT WILL COST 500 DOLLARS TO FIX THE IGNITION CYLINDER. WHAT IS GOING ON HERE WHEN I CAN'T FIND ONE PERSON WHO AS EVER HAD TO REPLACE THIS PART ON THEIR VEHICLE? I HAVE A PROBLEM BELIEVING THAT FORD CAN MAKE SOMETHING SO DEFECTIVE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079274June 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHILE PLACING KEY INSIDE THE IGNITION SWITCH, THE VEHICLE WOULD NEITHER START NOR MOVE. THE DRIVER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC REPLACED THE CYLINDER SWITCH INSIDE OF THE IGNITION. PLEASE FILL IN ADDITIONAL INFORMATION. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075355June 14, 2004
TIRES:TREAD/BELT, TIRES:SIDEWALL
MY SON WAS ALMOST KILLED ALONG WITH DRIVERS ON THE FREEWAY BELOW THE OVERPASS HE WAS ON WHEN A 2 WEEK OLD TIRE BLEW AND HE INSTANTLY LOST CONTROL OF THE VEHICLE. IN VIEWING THIS TIRE, I FOUND IT TO LOOK AS IF IT HAS DRY ROT ALL AROUND IT. LITTLE TINY HOLES UNDERNEATH THE TREADS ALL AROUND AS IF EATEN AWAY BY TERMITES OR SOMETHING. FOR A NEW TIRE IT IS OLDER LOOKING THAN THE OTHER 6 MONTH OLD TIRES. I KNOW NO ONE WHO WOULD LAB TEST THE MATERIAL, BUT IN MY GUT SOMETHING IS VERY WRONG WITH IT. IT BLEW FROM UNDERNEATH A THICK NEW TREAD THAT HAS NO PUNCTURES ON TOP. IT IS A FIRESTONE/FIREHAWK P205/50R16, DOT# W2W11TB0804. MY CAR IS A TOTAL LOSS, BUT MY SON MADE IT THROUGH OK THANK GOD. I TOOK IT TO THE DEALER MGR I PURCHASED IT FROM AND HE OUTRIGHT DISAGREED AND STARTED TO TAKE THE TIRE FROM ME SAYING HE WOULD HAVE THIER LAB TEST IT, BUT I HAVE LITTLE TRUST FOR THIER LAB. I NEED HELP IN REVIEWING THIS. I HAVE NO CAR AND I FEEL IT IS BECAUSE OF AN ACCIDENT CAUSED BY A DEFECTIVE TIRE. INSURANCE DOES NOT PAY COMPRABLE TO THE VEHICLE YOU HAD. I HAD ONLY ONE LAST PAYMENT TO GO. MY SON AND MANY OTHER PEOPLE COULD HAVE BEEN KILLED. BUYING TIRES IS LIKE A GAME OF RUSSIAN ROULETTE WITH LIFE AND DEATH. IT SEEMS WE ALL JUST ACCEPT THAT FACT.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10075378June 14, 2004
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYNLINDER ON MY 2000 FOCUS HAS COLLAPSED FOR THE SECOND TIME, LEAVING ME STRANDED WITHOUT TRANSPORTATION. THE KEY WILL NOT TURN TO CRANK UP THE CAR. I HAD THIS PROBLEM FIXED BY THE DEALERSHIP IN 2002, BUT IT JUST BROKE AGAIN. I HAVE FOUND HUNDREDS OF OTHER COMPLAINTS FILED AND POSTED ONLINE ABOUT THIS SAME PROBLEM AND REPEATED OCCURANCES. NOW MY DEALERSHIP IS CHARGING ME $250 TO FIX IT AGAIN BECAUSE THE PART IS NO LONGER UNDER WARRANTEE. THIS IS DISGUSTING. I WOULD LIKE REIMBURSEMENT, AND FORD SHOULD ISSUE A RECALL, AS THIS IS OBVIOUSLY AN ONGOING PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075397June 14, 2004
EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
FROM DATE OF PURCHASE, CDPLAYER/RADIO WOULD WORK/NOT WORK, SAME WITH MAIN INSIDE LIGHT. FRONT PASSENGER FLLORBOARD FILLED WITH WATER REGULARLY. ON DATE IN QUESTION CAR WAS DRIVEN APPROX 15 MILES AND PARKED. WHILE PARKING, CAR STALLED. CAR RESTARTED AND WAS ABLE TO BE PARKED. 15-20 MINUTES AFTER PARKING, LOT ATTENDENT NOTICED SMOKE FROM UNDER HOOD. LOT SUPERVISOR CHECKED AND FLAMES SHOT OUT FROM UNDER CAR AND HOOD. FIRE DEPT WAS CALLED AND PUT OUT FIRE, BUT FIRE HAD SPREAD QUICKLY AND CONSUMED ENGINE. FIRE MARSHALL SAID FIRE WAS ELECTRICAL IN NATURE. CAR IS UNSALVAGABLE AND I HAD ONLY OWNED IT 5 1/2 MONTHS.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10075156June 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY WIFE WENT TO THE THE STORE AND WHEN LEAVING STARTED TO PUT THE KEY INTO THE IGNITION SWITCH. THE KEY ONLY WENT HALF WAY IN, SHE COULD NOT GET IT TO GO ANY FURTHER. AS A RESULT WE HAD TO HAVE THE CAR TOWED TO THE LOCAL DEALER FOR REPAIRS.THE DEALER INFORMED US THAT THE SWITCH WILL HAVE TO BE DRILLED OUT AND REPLACED AND REKEYED TO OUR KEYS. I WILL ASK FOR THE PARTS BACK. THE ESTIMATE IS $400.00. I HAVE SINCE DONE SOME RESEARCH AND FOUND THAT THIS IS A VERY COMMON COMPLAINT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075969June 9, 2004
ELECTRICAL SYSTEM:IGNITION
CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION SWITCH. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075081June 9, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT:ELECTRICAL
IN JULY, 2002, I HAD WARRANTY WORK ON MY 2000 FORD FOCUS TO REPLACE THE IGNITION SWITCH. AT THE TIME, KEY WOULD NOT GO INTO THE LOCK, OR WOULD NOT TURN AT ALL. DEALER MADE WARRANTY REPAIR. FEWER THAN 2 YEARS LATER, THE IGNITION SWITCH IS GOING OUT AGAIN. THIS TIME, THE KEY CAN BE REMOVED IN ANY POSITION. I THINK THAT THIS IS BOTH A SAFETY AND A SECURITY PROBLEM. FORD WILL NOT HONOR THE ORIGINAL WARRANTY WORK PAST 12 MOS./12,000 MILES. THE CAR CAME WITH A 36/36,000 WARRANTY. DOES THIS MEAN THE PARTS THEY PUT FOR REPAIRS ARE 1/3 THE QUALITY OF THE ORIGINAL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10076010June 9, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATED INTERMITTENTLY IGNITION KEY LOCKED UP IN THE IGNITION SWITCH, AND WOULD NOT TURN LEFT OR RIGHT WHEN STARTING THE VEHICLE OR TURNING THE VEHICLE OFF. DEALER WAS NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074969June 8, 2004
ELECTRICAL SYSTEM:IGNITION, VISIBILITY:WINDSHIELD WIPER/WASHER:SWITCH/WIRING
I HAD BEEN HAVING SOME SLIGHT PROBLEM GETTING MY KEY TO TURN THOUGHT NOTHING OF IT UNTIL TODAY (6/7/2004) WENT TO STORE AND GOT OUT WENT IN CAME BACK OUT AND LOW AND BEHOLD MY IGNITION WOULD NOT ACCEPT MY KEY. FINALLY GOT KEY IN THE IGNITION AND COULD NOT GET IT TO MOVE. IT IS FROZEN UP COMPLETELY. THIS IS TERRIBLE HOW CAN THERE BE SO MANY COMPLAINTS ON THIS PROBLEM AND NOTHING BE DONE ABOUT IT.FORD HAS TO KNOW THAT THEY HAVE A DEFECTIVE PART ON THESE CARS...... IS THERE NOT ANYTHING A PERSON CAN DO ABOUIT THIS KIND OF THING? IS THERE A CERTAIN NUMBER OF RECALLS BEFORE THERE IS SOMETHING DONE ...IF THERE IS ANY THING A PERSON CAN DO TO GET FORD TO CORRECT THIS "DEFECT" AND IT IS A DEFECT I AM CERTAIN AFTER REVIEWING YOUR COMPLAINT SITE IT IS AMAZING HOW MANY PEOPLE HAVE WENT THROUGH THIS SAME THING ALOT MORE THAN ONE TIME, SOME PEOPLE SAID THEY HAD TO FIX THEIRS MORE THAN ONE BUT THREE AND FOUR TIMES .. PLEASE HELP ! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075898June 8, 2004
ELECTRICAL SYSTEM:IGNITION
IT WAS HARD FOR THE CONSUMER TO START THE VEHICLE DUE TO IGNITION PROBLEM. IN SOME CASES THE VEHICLE WOULD NOT START AT ALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075017June 8, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY FAILED AND LOCKED THE STEERING WHEEL ON MY 2000 FORD FOCUS ZX3. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075766June 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SEAT BELTS:REAR/OTHER
CONSUMER RECEIVED RECALL 03V482000 CONCERNING STALLING. THE VEHICLE HAS HAD RECALL REPAIRS DONE IN JANUARY, BUT, THE PROBLEM RECURRED. ALSO, REAR SEAT BELTS WERE STICKING. WHEN CONSUMER NEEDED TO UNDO THE BELTS THE BUCKLE STUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074838June 5, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I HEARD A CLUNKING NOISE IN THE FRONT PASSENGER SIDE OF THE CAR, I TOOK THE CAR INTO THE DEALER FOR SEVERAL RECALLS AT APPROX.149,000 MILES. FORD PEFORMED THE NECESSARY RECALLS. 5,000 MILES LATER I WAS BACKING UP AND I HEARD A LOUD KNOCK AND THE CAR DROPPED ON THE PASSANGER SIDE. I WENT HOME AND JACKED THE CAR UP AND FOUND THE SPRING BROKEN INTO 3 PICES SO I LOWERED IT BACK DOWN TO PULL IT INTO THE GARAGE. UPON REMOVAL OF THE SPRING/STRUT ASSY. I NOTICED WHERE THE BREAKS WERE IN THE SPRING ASSY ONE OF THE BREAKES WAS PRETTY RUSTY AND THE OTHER LOOKED LIKE FRESH METAL. I PULLED THE DRIVERS SIDE APART AND IT LOOKED LIKE A TOTALLY DIFFRENT PART BUT THERE WAS A PLASTIC WRAP AROUND THE SPRING WITH AN ABNORMAL AMOUNT OF RUST NEAR THIS WRAP. FORD WILL NOT HELP ME IN THIS MATTER. THIS CAR IS A LEMON!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075709June 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WHEN PLACING THE KEY INSIDE THE IGNITION SWITCH CONSUMER IS UNABLE TO TURN THE KEY. THIS CAUSES THE STEERING WHEEL TO LOCK, AND CONSUMER IS UNABLE TO START THE VEHICLE. CONSUMER CONTACTED THE DEALER, AND WAS INFORMED THAT THE IGNITION CYLINDER NEEDED TO BE REPLACED, AND DEALER REPLACED IT. HOWEVER, PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074812June 4, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
CAR PURCHASED IN DEC. 03 IN APRIL 04 THE AIR BAG LIGHT JUST CAME ON AND STAYS ON WILL NOT GO OFF. HAVE TO PAY $77 JUST FOR A DIAGNOSTIC TEST TO FIND OUT WHAT IS WRONG. CAR HAS NOT BEEN IN ANY KIND OF ACCIDENT THEREFORE, THE LIGHT SHOULDN'T BE ON.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075628June 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER NOTICED THAT IT WAS DIFFICULT TO INSERT THE KEY INTO THE IGNITION SWITCH TO START THE VEHICLE. THE DEALER HAS BEEN CONTACTED. PLEASE PROVIDE DETAILS. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10075651June 3, 2004
FUEL SYSTEM, GASOLINE
AFTER THE DEALERSHIP PERFORMED THE ENGINE STALLING RECALL 03V482000, THE VEHICLE STALLS. THE DEALERSHIP INSPECTED THE VEHICLE, BUT CANNOT LOCATE A PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075669June 3, 2004
ELECTRICAL SYSTEM:IGNITION
OWNER SAYS THAT THE IGNITION LOCKS UP. IT ALSO LOCKS THE STEERING WHEEL. OWNER TOOK THE VEHICLE TO THE DEALER WHO REPAIRED THE PROBLEM EARLY ON. NOW THE VEHICLE IS NOT UNDER WARRANTY AND IT WILL COST ABOUT 600.00 FOR REPAIR. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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