Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10870483May 24, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. AFTER SHIFTING INTO THE DRIVE POSITION, THE VEHICLE HESITATED TO ACCELERATE. IN ADDITION, THE VEHICLE JERKED FORWARD AND THE RPMS REVVED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH MODULE AND CLUTCH PACKAGE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870316May 23, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE BEGAN TO VIBRATE. THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE VEHICLE FAILED TO ACCELERATE AND LOST POWER. THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE AND CLUTCHES IN THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER, BUT WAS NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 79,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870329May 23, 2016
STEERING
STEERING RACK NEEDED TO BE REPLACED. CAUSED STICKING STEERING AND A DRY GROUNDING SOUND. PROBLEM OCCURED WHILE DRIVING. MECHANIC SAID IT COULD SEIZE UP THE STEERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870366May 23, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
DRIVERS DOOR LATCH JUST STOPPED WORKING. THE DOOR WILL NOT STAY CLOSED AND FORD SAID THEY DO NOT HAVE A RECALL AT THIS TIME. IT IS AN ESTIMATED $700 FOR THE REPAIRS WHICH I FEEL IS OUTRAGEOUS SINCE THE CAR IS ONLY 3 YEARS OLD. OBVIOUSLY THERE ARE MULTIPLE OWNERS WITH THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10870367May 23, 2016
ENGINE, POWER TRAIN
THE CAR SHUDDERS WHEN TAKING OFF FROM A STOP SIGN OR LIGHT. THIS IS RIDICULOUS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865632May 18, 2016
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE WINDSHIELD WIPERS SEIZED. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865484May 17, 2016
STRUCTURE:BODY, UNKNOWN OR OTHER
RIGHT DRIVERS SIDE DOOR LATCH DOESN'T STAY LATCHED ANYMORE. THIS IS SIMILAR TO THE NUMEROUS COMPLAINTS ASSOCIATED WITH THIS TYPE OF VEHICLE. THIS IS CLEARLY UNASAFE AND NEEDS TO BE RECALLED AS THIS IS NOT A NORMAL WEAR AND TEAR PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865530May 17, 2016
POWER TRAIN
WHEN ACCELERATING FROM A COMPLETE STOP OR WHEN THE CAR IS RUNNING IN A LOW GEAR, THE CAR WILL HESITATE, SHUDDER, SHAKE, JUMP VIOLENTLY, STALL, GRIND GEARS, AND/OR MAKE OTHER NOISES AT VARYING LEVELS. WAS FIRST NOTICED WHEN MAKING A TURN FROM A STOP SIGN. AT FIRST I THOUGHT IT WAS MY FRONT DRIVERSIDE TIRE RUBBING THE WHEEL WELL AS THAT WAS THE TYPE OF SOUND I WAS HEARING. I THEN STARTED EXPERIENCING THE SHUDDERING AND STALLING BEHAVIORS. I ALSO BEGAN HEARING NOISES THAT SOUND LIKE THE GRINDING OF GEARS LIKE MAY OCCUR WHEN DRIVING A MANUAL TRANSMISSION AND MISSING THE GEAR. MOST ISSUES OCCUR DURING CITY STREET DRIVING. THIS WENT FROM AN OCCASIONAL OCCURRENCE TO AN EVERY TIME I DRIVE THE CAR SITUATION. THIS IN NO WAY FEELS NORMAL OR SOUNDS NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864998May 15, 2016
POWER TRAIN
WITH AN AUTOMATIC TRANSMISSION AND AT SLOW SPEEDS THE ENGINE STALLED, AND JERKED ESPECIALLY IN CONGESTED HIGHWAY TRAFFIC SUCH AS STOP AND GO SPEEDS. AFTER A NEW CLUTCH WAS INSTALLED BY THE LOCAL FORD DEALERSHIP, THE ENGINE NOW SURGES AND HESITATES AT SLOW SPEEDS AND WHEN IN THE PASSING MODE AT HIGHWAY SPEEDS THE ENGINE KEEPS ACCELERATING EVEN WHEN THE GAS PEDAL IS RELEASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864932May 14, 2016
POWER TRAIN
I WAS DRIVING HOME AND NOTICED A SLIGHT LOSS OF POWER TO TRANSMISSION VIA THE GAS PEDAL. THE NEXT MORNING IN RUSH HOUR TRAFFIC ON I-20 MY TRANSMISSION FAILED. I WAS UNABLE TO MOVE MY CAR FOR SEVERAL MINUTES AND THEN IT SEEMED TO CATCH ENOUGH FOR ME TO PULL TO THE SIDE. I TURNED MY CAR OFF AND RESTARTED IT AND WAS ABLE TO MAKE IT TO WORK. I DROVE IT TO DEALERSHIP AND TOLD THEM WHAT HAPPENED. THEY CALLED ME MONDAY NIGHT TO SAY IT WAS FIXED. I PICKED IT UP TUESDAY AFTER WORK. I WAS IN RUSH HOUR TRAFFIC ON WEDS MORNING AND IT FAILED AGAIN. THIS TIME IT WOULD NOT MOVE AT ALL. I PUT MY FLASHERS ON TO AVOID BEING STRUCK. I TRIED SEVERAL TIMES TO GET IT TO START AGAIN AND GO. FINALLY I WAS ABLE TO GET THE TRANSMISSION TO ENGAGE. I TOOK IT BACK TO THE DEALERSHIP AND THE TRANSMISSION FAILED AGAIN. I RESTARTED MY CAR AND MADE IT TO THE DEALERSHIP. THEY SAID THEY FIXED IT. I DON'T TRUST IT SINCE THEY HAD JUST "FIXED" IT BEFORE AND LESS THAN 24 HOURS LATER IT FAILED AGAIN. I TOLD THEM WHEN I BROUGHT IT IN THE FIRST TIME IT WAS A SAFETY RECALL. I TRIED TO RECALL ALL I COULD ABOUT WHEN AND WHERE. MY IMPRESSION IS THAT THE TRANSMISSION FAILED IN ALL INSTANCES WHEN I HAD BEEN DRIVING IT FOR AT LEAST 20 MINUTES. I WAS IN RUSH HOUR TRAFFIC BUT MOVING TRAFFIC THE FIRST TIME AND THE SECOND TIME I WAS IN STOPPED TRAFFIC DUE TO AN ACCIDENT ON I-20 AND THE LAST TIME ALSO IN MOVING TRAFFIC. TIME SEEMS TO BE THE COMMON FACTOR, AT LEAST 20 MINUTES OF DRIVING TIME BEFORE IT SHUTS DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864611May 12, 2016
UNKNOWN OR OTHER
TRANSMISSION MOUNTS AND PASSENGER SIDE MOUNT NEED TO BE REPLACED,CAR IS JERKING WHILE DRIVING ESPECIALLY WHEN YOU HIT THE GAS PEDAL TO PICK UP A LIITLE MORE SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864391May 11, 2016
POWER TRAIN
AFTER HAVING THE CAR FROM NEW FOR 3 YEARS AND 5 MONTHS, THE CAR HAS BEEN TO THE DEALER FOR TRANSMISSION ISSUES AND REPAIRS MULTIPLE TIMES AND WITH A COMPUTER FAILURE FOR THE SHIFTING. THE COMPUTER FAILURE LEFT US STRANDED 80 MILES FROM HOME AND WITH OUT OF STATE FAMILY. IT TOOK 4 COMPLAINTS INITIALLY BEFORE THE DEALER FINALLY LOOKED AND NOTICED LEAKING FROM THE TRANSMISSION TO GET THE PARTS TO REPLACE THE CLUTCHES, SEALS AND OTHER PARTS AT 30,000+/- MILES. THEN THE COMPUTER FAILURE WAS AT 48,000 MILES. I DON'T TRUST THE CAR NOW DUE TO RELIABILITY ISSUES WITH THE DCT TRANSMISSION. THE TRANSMISSION COMPUTER FAILURE HAPPENED WHILE DRIVING DOWN THE HIGHWAY AND PULLING OFF TO CHECK THINGS OUT. COMPLETE FAILURE HAPPENED ONCE I TRIED TO GET GOING AGAIN. DEALER SAID THE COMPUTER WAS UNDER A RECALL THAT I WAS NEVER NOTIFIED ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863956May 9, 2016
POWER TRAIN
SINCE I TOOK THE CAR OFF THE LOT IT SHUDDERED WHEN SHIFTING FROM FIRST TO SECOND GEAR. IT NEVER FELT COMPLETELY RIGHT BUT SINCE IT IS A NEW CAR I ASSUMED THAT'S HOW IT'S SUPPOSED TO FEEL. WELL THE SHUDDERING PROGRESSIVELY GOT WORSE AND TURNED INTO GRINDING. I GOT NEW TRANSMISSION FLUID AND CLEANED OUT THE SYSTEM CHECKED THE PLUGS NOTHING GOT BETTER. I TOOK IT IN A FEW TIMES TO THE DEALERSHIP THEY SAID THAT THE TRANSMISSION WAS FINE AND THAT'S HOW IT IS SUPPOSED TO DRIVE. WELL I WAS ON MY WAY TO WORK AND THE CAR KEPT SLIPPING OUT OF FOURTH GEAR AND THEN IT COMPLETELY LOST POWER EVERY TIME I PRESSED THE ACCELERATOR THE ENGINE REVVED BUT THERE WAS NO POWER. THIS CAR IS LESS THAN THREE YEARS OLD IT SHOULDN'T HAVE THIS TYPE OF PROBLEM. THE CHECK ENGINE LIGHT NEVER CAME ON AND I COULDN'T EVEN GET ABOVE 30 MPH ON THE CAR. I LOOKED ONLINE AND THIS SEEMS TO BE A RECURRING PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10863789May 8, 2016
POWER TRAIN
AFTER PURCHASING THIS VEHICLE IN 2013 WE FOUND OUT THE TRANSMISSION DOES NOT HAVE A TORQUE CONVERTER. THEREFORE, THE TRANSMISSION SHAKES, MAKES NOISES, AND SEEMS TO GRAB, FEELING LIKE THE VEHICLE MIGHT STALL ALTHOUGH IT NEVER HAS. WE HAVE HAD IT IN TO THE LOCAL FORD DEALER TWO TIMES AND BOTH TIMES WE WERE TOLD THAT THE TRANSMISSION IS "WITHIN SPECS". THE VEHICLE SEEMS TO BE BETTER WHEN THE VEHICLE IS COOL. ONCE IT WARMS UP THE ISSUES SEEM TO OCCUR REGULARLY WHEN DRIVEN ON CITY STREETS. WE WERE TOLD AT THE CAR DEALERSHIP THAT ONE HALF OF THESE MODELS FOR THIS YEAR VEHICLE HAVE TRANSMISSIONS LIKE THIS. THE OTHER HALF OF VEHICLES HAVE REGULAR TRANSMISSION THAT HAVE TORQUE CONVERTERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862729May 3, 2016
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2013 FORD FOCUS. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERY NEEDED TO BE REPLACED. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED ON NINE SEPARATE OCCASIONS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V813000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 07/29/16*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862822May 3, 2016
POWER TRAIN, VEHICLE SPEED CONTROL
TROUBLE SHIFTING BETWEEN 1ST AND 2ND GEARS, WHEN TURNING A CORNER WON'T STAY IN GEAR, FEELS ROUGH AND STUDDERS BETWEEN 1ST AND 2ND GEARS. HAVE BEEN TOLD BY A FORD TECHNICIAN TO DRIVE THE CAR "LIKE I WAS AN 18 YEAR OLD" OR TOLD TRANSMISSION IS WORKING AS SHOULD BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862925May 3, 2016
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL PURCHASED CAR TOOK TO DEALER A WEEK AFTER BECAUSE THE GEAR SHIFT WAS MAKING LOUD NOISE UPON REVERSE IN DRIVEWAY TWO WEEKS LATER I HEAD A LOUD POP AND IT BROKE ACCORDING TO THE DEALERSHIP THEY DID NOT FIX IT NOW MY LIGHTS WON'T TURN OFF IT SAYS MY TRUNK IS OPEN WHILE IT'S CLOSED AND MY DRIVER DOOR WILL NOT LOCK OR STAY CLOSED AND THE CAR MAKES NOISES AS IF THE KEY IS IN THE IGNITION AND IT'S NOT MY DOOR WILL NOT LOCK AND MY TRUNK WILL NOT OPEN WITH THE KEY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862233April 29, 2016
POWER TRAIN
MY DAUGHTER BOUGHT THIS LEMON NEW. SHE HAS HAD IT BACK TO THE DEALERSHIP JUST FOR TRANSMISSION 5 TIMES. IT HAS STALLED OUT ON HER MANY TIMES WHILE DRIVING, AT A RED LIGHT, STOP SIGNS, ETC... WE'VE HAVE HAD TAKEN IT TO TWO DIFFERENT DEALERSHIPS TO NO AVAIL. I'VE TRIED TO CALL FORD MOTOR CO DIRECTLY, THAT WAS A JOKE. THE CUSTOMER SERVICE SPECIALIST WOULD NOT LISTEN OR LET ME TALK. THEY STATED LAST TIME THAT SHE NEEDS A NEW CLUTCH, WHICH IS BACKORDERED. WHICH BRINGS UP A RED FLAG!!! MY HUSBAND WORKS IN THE AUTOMOTIVE PARTS FIELD AND STATED YOU CAN GET A COMPLETE NEW TRANSMISSION IN A COUPLE OF DAYS HOWEVER WE CAN'T GET A CLUTCH???? THIS IS NOT THE ONLY PROBLEMS WITH THE VEHICLE WE HAVE HAD BUT THESE ARE THE ONES WITH THE POWER TRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10862251April 29, 2016
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
NEW DEALER MAINTAINED 2013 FOCUS TITANIUM FOCUS 6 MONTHS OLD ABOUT 18000 MILES HAD BAD WHEEL BEARING ON THE DRIVERS SIDE, AT 46000 TRANSMISSION WAS OVERHAULED DUE TO POOR SHIFTING,AT120000 CATALYTIC CONVERTER FAILED,AT136000 CAR DIED DUE TO BAD WIRING HARNESS AND FRIED SEVERAL SENSORS, AT 143000 TRANSMISSION CONTROL MODULE FAILED, AT 144000 THE TRANSMISSION MODULE FAILED AGAIN ON A 3 YEAR OLD CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10861796April 27, 2016
POWER TRAIN
SHIFTS INTO NEUTRAL WHEN UPSHIFTING (AUTOMATIC). SHUDDERS & GRINDS WHEN SHIFTS. HAVE ALMOST BEEN REAR ENDED NUMEROUS TIMES DUE TO LATE SHIFTING OR GOING INTO NEUTRAL. THIS HAPPENS ON CITY STREETS AND EXPRESSWAYS. ON THIRD CLUTCH AND STILL HAPPENING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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