Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10078916June 28, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
RIGHT FRONT COIL SPRING BROKE WITHOUT WARNING. SPRING WEDGED AGAINST FRONT TIRE MAKING THE CAR INOPERABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078922June 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, EQUIPMENT
WE HAVE HAD THREE SEPARATE OCCASIONS WHERE THE IGNITION SWITCH LOCKS UP AND WILL EITHER FAIL TO ACCEPT THE KEY OR FAIL TO ROTATE TO START THE CAR. THE FIRST TWO OCCASIONS WERE DURING THE WARRANTY PERIOD THE THIRD WAS OUTSIDE OF THE WARRANTY PERIOD. THIS IGNITION FAILURE SEEMS TO HAPPEN EVERY 12-18 MONTHS. ALTHOUGH THIS MAY NOT BE A SAFETY PROBLEM, IT CLEARLY IS A MANUFACTURE DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078931June 28, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
ON BOTH REAR WINDOWS (ELECTRIC), THE PLASTIC PART AT THE BOTTOM OF THE WINDOW HAS BROKEN, MAKING THE WINDOW INOPERABLE. THE PART SECURES THE CABLES FOR RAISING AND LOWERING THE WINDOWS. IN BOTH CASES, THEY BROKE SIMPLY FROM CLOSING THE DOOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080004June 28, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHEN PULLING INTO A PARKING LOT STEERING WHEEL LOCKED UP. CONSUMER WAS ABLE TO PARK THE VEHICLE. CONSUMER HAD THE VEHICLE TOWED TO THE DEALERSHIP FOR INSPECTION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078834June 26, 2004
ELECTRICAL SYSTEM:IGNITION
KEY WOULD JAM IN IGNITION. THEN YESTERDAY THE KEY WOULDN'T START VEH. NOW I AM HAVING TO TAP ON THE END OF KEY TO GET THE IGNITION TO START DUE TO FAULTY CYLINDERS IN THE IGNITION. I HAVE FOUND NUMEROUS COMPLAINTS REGARDING THIS ON THE WEB. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078851June 26, 2004
ELECTRICAL SYSTEM:IGNITION
PUT KEY IN IGNITION AND WOULD NOT TURN OVER CAR . LOCKED IN PARK POSITION AND COULD NOT GET IT TO UNLOCK THE STEERING WHEEL. KEY WOULD NOT TURN. DEALER CLAIMS THAT THIS IS AN ONGOING PROBLEM WITH THE FORD FOCUS, COULD YOU PLEASE TELL ME WHAT IF ANY THING I CAN DO TO PREVENT THIS FROM HAPPENING AGAIN, SINCE THE CAR DEALER SAID IT'S NOT GUARANTEED NOT TO HAPPEN AGAIN. THIS I S COSTING ME $500.00 PLUS TOWING AND I'M NOT EVEN SURE IT IS GOING TO BE OKAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078832June 25, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES
WHEN INSERTING THE KEY INTO THE IGNITION THE KEY WILL ONLY ENTER HALF-WAY AND THE KEY CANNOT BE TURNED OR THE KEY CAN BE FULLY INSERTED, BUT CANNOT BE TURNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10074336June 25, 2004
ELECTRICAL SYSTEM:IGNITION
WHEN PLACING VEHICLE KEY IN THE IGNITION SWITCH, CONSUMER NOTICED THAT THE KEY WOULD ONLY FIT HALF WAY RESULTING IN THE CONSUMER BEING UNABLE TO TURN SWITCH TO START VEHICLE ENGINE. THE DEALER AND MANUFACTURER WERE NOTIFIED. *MR THE DEALER REPLACED THE LOCK CYLINDER FREE OF CHARGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078732June 24, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
WITHOUT ANY WARNING, MY THE KEY WILL NOT GO IN THE IGNITION. CONSEQUENTLY, I CANNOT START MY CAR. BECAUSE I HAVE SEEN ENTIRELY TOO MANY POSTS ABOUT THIS, I CONTACTED FORD AT THE 800 NUMBER. ALL I GOT WAS APOLOGIES AND IF I GET IT REPAIRED TO KEEP THE RECEIPT FOR REIMBURSEMENT IN THE EVENT THERE IS A RECALL. I WONDER WHY THERE HASN'T BEEN ONE ALREADY WHEN IT IS LISTED AS ONE OF THE TOP TWO PROBLEMS WITH THE FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078766June 24, 2004
ELECTRICAL SYSTEM:IGNITION
AS I TRIED TO LEAVE MY HOUSE ON 6/18/04, I FOUND THAT MY KEY WOULD ONLY GO INTO MY IGNITION A QUARTER OF THE WAY. DESPITE TRYING SEVERAL IDEAS SUGGESTED, MY HUSBAND AND I ENDED UP CONTACTING A LOCKSMITH WHO FORTUNATELY WAS ABLE TO FIX THE PROBLEM IN OUR DRIVEWAY INSTEAD OF HAVING IT TOWED. HE HAD TO DRILL OUT THE IGNITION AND REPLACE IT WITH A NEW ONE. ALL TOGETHER, IT ENDED UP COSTING US $170. MY 2000 FORD FOCUS ONLY HAS 70,000 MILES ON IT, AND I DON'T FEEL THIS TYPE OF PROBLEM SHOULD BE OCCURRING. I UNDERSTAND IT IS A CONSISTENT PROBLEM BY READING ITEMS ON THE INTERNET AS WELL AS THE INFORMATION PRESENTED BY THE LOCKSMITH. HE SAID THAT HE HAS WORKED ON 6 FOCUSES IN THE PAST YEAR INCLUDING ONE JUST LAST WEEK. I AM TRULY CONCERNED ABOUT THIS POSSIBLY HAPPENING AGAIN. FORD SHOULD BE RECALLING THE IGNITION AND REPLACING THEM WITH ONES THAT WILL LAST. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073714June 24, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
ONCE THE KEY IS IN THE IGNITION SWITCH IT FAILS TO TURN. THIS WOULD BE THE THIRD TIME IN TWO YEARS THAT THE IGNITION CYLINDER HAD TO BE REPLACED. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079926June 23, 2004
UNKNOWN OR OTHER
CONSUMER ACCIDENTALLY OPENED UP ANOTHER FORD FOCUS DOOR WITH KEY. *MR THERE WAS ANOTHER INCIDENT WHERE THE CONSUMER HAD GONE TO A FORD DEALERSHIP WITH THE ASSISTANCE OF A FORD STAFF PERSON WHO WITNESSED THE CONSUMERS KEY OPEN THE DOORS, TRUNK, AND IGNITION OF 3 OUT OF 3 2004 FORD FOCUSES. THE CONSUMER WAS TOLD THAT IT WAS AN ISOLATED CASE. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079636June 22, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER ATTEMPTED TO START VEHICLE BUT KEY WOULD NOT TURN. IGNITION WAS LOCKED IN PLACE, IT WOULD NOT MOVE, AND THE STEERING WHEEL WAS LOCKED. DEALERSHIP REPLACED LESS THAN THREE MONTHS AGO THE SWITCH, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078609June 22, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
[1] 2000 FORD FOCUS ZX3, 27,500 MILES, NO KNOWN EVENTS PRIOR TO FAILLURE [2] WILE DRIVING AT 65 MPH ON I-65 THE PASSENGER SIDE FRONT SUSPENSION SPRING FAILED, DROPPED INTO THE WHEEL AND SHREDDED THE TIRE. VEHICLE SHOOK VIOLENTLY BORDERING ON BEING OUT OF CONTROL. LIFTING THE ACCELERATOR ALLOWED THE CAR DECREASE IN SPEED AND WAS BROUGHT TO THE SIDE OF THE ROAD. TOW AND DELAY OF 24 HOURS TO SECURE PARTS ENSUED. COIL SPRING WAS FOUND TO HAVE FAILED ADJACENT TO A METAL PLATE THAT RECEIVED THE SPRING AS PART OF THE STRUT ASSEMBLY, AT AN AREA CONTAINED IN A PLASTIC SLEEVE. [3] COIL SPRING, STRUT AND TIRE REPLACED. PARTS PHOTOGRAPHED IN PLACE PRIOR TO REPAIR, SPRING AND STRUT RETAINED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078542June 21, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
WE OWN A 2000 FORD FOCUS 4DR LX. ON 2/18/2004 AND AGAIN ON 6/20/2004, WE PUT A KEY IN THE IGNITION, AND IT WOULD NOT TURN AT ALL. WE TRIED EVERYTING, INCLUDING JIGGLING THE STEERING WHEEL. THE FIRST TIME, WE HAD THREE KEYS FOR THE CAR AND FOUND THAT ONE WORKED, BUT THE OTHERS DIDN'T. IT WAS UNDER AN EXTENDED WARRANTY (NOT FORD'S), WHICH COVERED REPLACEMENT OF THE ENTIRE IGNITION ASSEMBLY. IT IS NOW IN THE SHOP AGAIN, 4 MONTHS LATER, UNDER A PARTS WARRANTY (LESS THAN 1 YEAR/ 12,000 MILES SINCE THE LAST TIME). THERE IS ABSOLUTELY NO WARNING THAT THIS IS ABOUT TO HAPPEN. THIS TIME, WE WERE OUT OF TOWN ON A HOLIDAY SUNDAY (FATHERS' DAY), NO RENTAL CARS AVAILABLE ANYWHERE, NO PLACE TO STAY. NEITHER KEY WORKED (HAD TWO). WE HAD IT TOWED BACK TO THE DEALERSHIP THAT WORKED ON IT THE LAST TIME. IT IS THERE NOW. A TOW TRUCK DRIVER SAID HE SEES THIS OFTEN/ THIS IS A COMMON PROBLEM, AS DO SOME OF THE WEBSITES LISTING COMPLAINTS ABOUT HIS MAKE/MODEL CAR. THIS TIME IT SHOULD BE UNDER FORD'S PARTS WARRANTY, BUT WE ARE CONCERNED THIS WILL HAPPEN AGAIN AND AGAIN. I AM TERRIFIED THAT THIS WILL HAPPEN AGAIN AND ONE OF US WILL BE STRANDED SOMEPLACE AND NOT ABLE TO GET HELP. PLEASE INVESTIGATE, AND IF YOU FIND THAT THIS IS A CHRONIC PROBLEM WITH THE CAR, AS IT APPEARS TO BE, PLEASE MAKE FORD RECALL THIS PART AND FIX THE PROBLEM. OUR CAR ONLY HAS APPROXIMATELY 52,000 MILES ON IT. WE PREVIOUSLY HAD PROBLEMS WITH THE FRONT SUSPENSION AND 3 MAJOR PROBLEMS WITH THE FUEL SYSTEM (HAD TO BE TOWED TO THE DEALER 3 TIMES). IT IS NOW OUTSIDE THE MANUFACTURER'S WARRANTY, AND IT DID NOT FALL WITHIN THE LEMON LAW. WE CAN'T AFFORD TO REPLACE THE CAR NOW, NOR SHOULD WE HAVE TO, BUT WE'RE GOING TO TRY (BUT WE DON'T KNOW WHO WILL BUY IT, KNOWING THAT THEY COULD GET STRANDED SOMEWHERE, TOO). THANK YOU FOR YOUR CONSIDERATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078579June 21, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING WHEEL LOCKS AND YOU CANNOT TURN THE KEY IN THE IGNITION AT ALL. STEERING WHEEL, IGNITIONS, AND GEARSHIFT ARE ALL FROZEN. HAS HAPPENED 3 TIMES BEFORE BUT THIS IS THE FIRST TIME THAT THE ALL 3 ARE STUCK AND CAN'T GET IGNITION TO BUDGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078494June 20, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
2000 FORD FOCUS KEY WILL NOT TURN OVER WHEN WHEELS ARE LOCKED. HAVE TO TOW CAR TO DEALERSHIP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078504June 20, 2004
SUSPENSION:FRONT:WHEEL BEARING
I OWN A 2000 FORD FOCUS THAT IS 3 1/2 YEARS OLD AND HAS DEFECTIVE REAR WHEEL BEARINGS. THEY WERE REPLACED 2 TIMSE ON THE REAR LEFT AND 1 TIME ON THE RIGHT REAR WHILE UNDER WARRANTY. JUNE 3RD THE REAR WHEEL BEARING STARTED MAKING A NOISE SO TOOK IT TO A GARAGE WHERE THEY SAID I HAD BAD REAR WHEEL BEARING AND I IMMEDIATELY TOOK IT TO HAGERSTOWN FORD WHO CONFIRMED ON JUNE 4TH 2004 THAT BOTH REAR BEARING WERE BAD AND THAT IT WAS NO LONGER COVERED UNDER WARRANTY. I COULD HAVE LOST BOTH WHEELS AND BEEN IN A SERIOUS ACCIDENT AND THESE PARTS HAVE BEEN KNOWN TO BE DEFECTIVE ON THIS MODEL. FORD WOULD NOT COVER THE REPAIR AND THIS CAR HAS ACCORDING TO THEIR RECORD HAD 3 LEFT REAR BEARINGS REPLACED AND 2 REAR RIGHT BEARINGS REPLACED BY FORD. HOW CAN THEY KEEP PUTTING DEFECTIVE PARTS THAT ARE A SAFETY ISSUE ON CARS AND NOT TAKE RESPONSIBILITY FOR IT . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078482June 19, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
NO SIGN OF ANYTHING WRONG AT ALL - THEN THE KEY WILL GO INTO THE IGNITION - BUT THE KEY WILL NOT TURN AND THE STEERING WHEEL IS LOCKED UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078483June 19, 2004
ELECTRICAL SYSTEM:IGNITION
NO SIGN OF ANYTHING WRONG - THEN KEY WILL NOT TURN IN IGNITION AND THE STEERING WHEEL IS LOCKED UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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