Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10459669May 25, 2012
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE REAR DRIVER SIDE AND REAR PASSENGER SIDE WINDOW REGULATOR MOTORS FAILED. SEVERAL MONTHS LATER, THE FRONT PASSENGER SIDE WINDOW REGULATOR MOTOR FAILED. THE DEALER AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WERE NO RECALLS ON THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 111,000 AND THE CURRENT MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459557May 24, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS 2001 FORD FOCUS. THE CONTACT STATED THAT ABNORMAL CRANKING NOISE WERE COMING FROM THE REAR DRIVER SIDE WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 90,000 AND THE CURRENT MILEAGE WAS 93,000. UPDATED 09/19/12*LJ THE CONSUMER STATED THE WINDOW REGULATION FAILED AND COULD NOT BE USED TO CLOSE THE WINDOW. UPDATED 09/26/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10458073May 10, 2012
SUSPENSION, STEERING, ENGINE, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY LAST OIL CHANGE I WAS INFORM THE FRONT SUBFRAME IS BADLY RUSTED, TO THE POINT THE MECHANIC COULD PUSH A SCREW DRIVER THROUGH IT IN SPOTS. HE INFORMED ME THAT DRIVING IT WAS A MAJOR SAFETY RISK, AS THE FRAME COULD FAIL, CAUSING AN ACCIDENT. HE SAID FORD HAS NOT ISSUED A RECALL. THEY MUST BE WAITING FOR A HIGHER BODY COUNT WHEN THE FRONT END OF THE CAR FAILS WHILE GOING DOWN THE INTERSTATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456652April 27, 2012
ELECTRICAL SYSTEM
WENT TO START MY CAR THIS MORNING AND THE KEY WOULD NOT TURN IN THE IGNITION. AFTER DOING SOME GOOGLE RESEARCH, FOUND THAT THIS IS A VERY COMMON ISSUE WITH THE FOCUS, AND HAS TO DO WITH PARTS IN THE IGNITION SWITCH BECOMING STUCK. I WAS ABLE TO GET THE KEY TO TURN EVENTUALLY BY BANGING ON IT, AND HAVE NOW LEFT THE KEY IN THE IGNITION TO AVOID THE PROBLEM OCCURRING AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10456381April 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH INTO A PARKING SPACE THE AIR BAGS DEPLOYED WITHOUT WARNING, CAUSING THE WINDSHIELD TO SHATTER. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE DURING THE FAILURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10455522April 17, 2012
POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS DRIVING 20 MPH WHEN SHE NOTICED THAT THE VEHICLE WOULD NOT ACCLERATE BEFORE STALLING WITHOUT WARING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS CONTACTED THEY ADVISED THAT THE VEHICLE WAS NOT UNDER RECALL AND PROVIDED NO FURTHER ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453986April 3, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED AND IMMEDIATELY RESTARTED INDEPENDENTLY. THE FAILURE RECURRED INTERMITTENTLY WHEN DRIVING VARIOUS SPEEDS AND OCCASIONALLY, THE VEHICLE COULD NOT BE RESTARTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING WHERE THE MECHANIC ADVISED THE CONTACT THAT THE FAILURE WAS CAUSED BY THE FUEL SYSTEM. THE DEALER WAS UNABLE TO DETERMINE THE EXACT REPAIR THE VEHICLE WOULD NEED IN ORDER TO REMEDY THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10453626March 30, 2012
FUEL SYSTEM, GASOLINE
THE CONTACT HEARD METAL SCRAPING THE GROUND AND THEN PLASTIC BEING DRAGGED UNDERNEATH THE VEHICLE. SHE IMMEDIATELY STOPPED THE VEHICLE AND DISCOVERED THE FUEL TANK ON THE GROUND. SHE CALLED THE FIRE DEPARTMENT TO GET PERMISSION FOR TRIPLE A TO TOW THE VEHICLE. THE CONTACT STATED THAT THE BOLT THAT HOLDS THE ARM IN PLACE ON THE FUEL TANK HAD NO THREAD REMAINING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10451879March 15, 2012
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILURE AT ONLY 65297 . FUEL SYSTEM HAS NO SIGN OF FOREIGN MATTER IN TANK. CAR WAS RUNNING FINE BEFORE FUEL PUMP FAILURE. COST TO REPLACE FUEL PUMP AND LABOR COST OF DROPPING EXHAUST SYSTEM AND PROTECTIVE METAL SHIELD TO GAIN ACCESS TO FUEL TANK . FUEL TANK MUST BE REMOVED TO REPAIR. NO ENGINE LIGHT CAME ON PRIOR TO CAR NOT STARTING WHILE IN MY DRIVEWAY. THIS IS A OUTRAGEOUS REPAIR FOR A CAR WITH SUCH GOOD MAINTENANCE . I REQUEST AN INVESTIGATION INTO DEFECTIVE FUEL PUMPS ON THIS YEAR AND MODEL CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10450954March 9, 2012
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, FUEL SYSTEM, GASOLINE
2001 FORD FOCUS. CONSUMER WRITES IN REGARDS TO REIMBURSEMENT FOR FUEL PUMP REPLACEMENT *TGW THE CONSUMER STATED HER MOTHER HAD NOT EXPERIENCED ANY PROBLEMS WITH THE VEHICLE PRIOR TO THE RECALL. HOWEVER, IN FEB 2011, THE VEHICLE CAME TO A DEAD STOP WITHOUT WARNING. THE VEHICLE WAS TOWED TO A SERVICE STATION, BECAUSE IT COULDN'T BE RESTARTED. THE PROBLEM WAS SOON DIAGNOSED AS A FUEL PUMP FAILURE AND SUBSEQUENTLY IT WAS REPLACED. THE CONSUMER'S MOTHER CONTACTED THE DEALERSHIP AND WAS TOLD SHE WAS ELIGIBLE FOR REIMBURSEMENT. BUT, SOON AFTER THE STATEMENT WAS RETRACTED. FORD STATED THE REPLACEMENT COVERAGE WAS FOR A PERIOD OF TEN YEARS FROM THE ORIGINAL WARRANTY START DATE ON THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10448611February 21, 2012
FUEL SYSTEM, GASOLINE
CAR BEGAN TO HESITATE AND STALL. MULTIPLE START FAILURES. DEALER REPEATEDLY FAILED TO FIX THE PROBLEM EVEN THOUGH IT WAS UNDER RECALL FOR EXACT ISSUE (CSP 03M01). THIS ISSUE STARTED IN JANUARY OF 2009. THE DEALER STATED IT WAS A VAPOR MANAGEMENT VACUUM LEAK AND "REPAIRED". ISSUE NOT RESOLVED. FUEL FILTER REPLACED AGAIN IN MARCH OF 2009. ISSUE NOT RESOLVED. IN MAY OF 2009 DEALER DID MULTI-POINT INSPECTION FOUND NO CAUSE FOR PROBLEM. ISSUE NOT RESOLVED. NOVEMBER OF 2009 BACK AT DEALER FOR INSPECTION STILL NO CAUSE FOUND. APRIL 2010 CAR BACK TO DEALER HAD COMPUTER TESTED STILL NO CAUSE FOUND. IT'S SHOCKING TO ME THAT THIS CAR HAD A CSP ON IT FOR THE VERY ISSUE I WAS HAVING...AND IT WAS NEVER RESOLVED. NOW THE CAR IS OUT OF FORDS 10 YEAR RECALL AND THEY WON'T FIX THE KNOW DEFECT. SEEMS LIKE FORD AND THE DEALER DELAYED REPAIR UNTIL AFTER RECALL COVERAGE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10447108February 8, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT WAS DRIVING 40 MPH WHEN THE STEERING WHEEL BECAME LOOSE AND A CLUNKING NOISE EMITTED FROM THE FRONT OF THE VEHICLE. THE POWER STEERING ALSO FAILED, CAUSING THE VEHICLE TO STEER TO THE LEFT ABNORMALLY. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE PRIVATE MECHANIC CONFIRMED THAT THE FRONT SPRING FROM THE STRUTS HAD DETACHED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 44,099.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445625January 27, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED THE ENTIRE INSTRUMENT PANEL AND OTHER GAUGES FAILED TO FUNCTION PROPERLY. THE SPEEDOMETER AND FUEL GAUGE ALSO WOULD NOT DISPLAY AN ACCURATE READING. IMMEDIATELY THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD AND THE ENGINE WAS TURNED OFF. UPON RESTARTING THE VEHICLE IT BEGAN TO FUNCTION FOR A BRIEF PERIOD AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE INSTRUMENT PANEL CLUSTER WAS REPLACED. THE SIMILAR FAILURE RECURRED SIX MONTHS AFTER THE REPAIR WAS PERFORMED. THE CONTACT STATED THE INSTRUMENT PANEL CLUSTER WOULD NEED TO BE REPLACED FOR THE SECOND TIME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE MALFUNCTION. THE APPROXIMATE FAILURE MILEAGE WAS 89,000. UPDATED 03/14/12*LJ UPDATED 03/19/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10445253January 25, 2012
FUEL SYSTEM, GASOLINE
WHEN EXITING A CORNER OR BANKED TURN AT ANY SPEED, THE CAR WILL SPUTTER AND THEN SHUT OFF WHEN GAS LEVELS APPROACH 1/4 TANK. THE CAR WILL EITHER COAST AND THEN REGAIN POWER OR COMPLETELY DIE AND COME TO A STOP. AT FREEWAY SPEEDS THIS IS EXTREMELY DANGEROUS TO THE OCCUPANTS AND PASSING TRAFFIC. THE CAR WILL ALSO SPUTTER DURING BURSTS OF QUICK ACCELERATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443736January 13, 2012
SEAT BELTS
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THE FRONT AND REAR PASSENGER SEAT BELTS FAILED TO LOCK AND UNLOCK PROPERLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO DETERMINE THE CAUSE OF FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000 AND THE CURRENT MILEAGE WAS 83,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438726December 6, 2011
FUEL SYSTEM, GASOLINE
GOING UPHILL ON FREEWAY, THE CAR STARTED LURCHING. THE LURCHING WAS INTERMITTENT AS IT WOULD RUN SMOOTH AGAIN AND STARTED LURCHING. I EXPERIENCED A LOSS OF POWER GOING UPHILL UNTIL I WENT DOWN TO 3RD AND SECOND GEAR. I HAD THE FUEL PUMP, FUEL FILTER, AND FUEL PUMP RELAY REPLACED. THE SYMPTOMS ARE VERY SIMILAR TO RECALL NUMBER #03V482000(2001 FORD FOCUS FUEL SYSTEM RECALL). I CALLED FORD ABOUT THIS RECALL, THEY LOOKED UP MY VIN NUMBER AND SAID TOLD ME THERE IS NO RECALL FOR MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10437286November 25, 2011
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
ON MAY 9, 2011 MY CAR WENT FOR EMERGENCY REPAIRS TO BILL WILCOX'S CHARLON FORD AGENCY OF RIDGECREST, CA. AFTER $1725 REPAIRS, I EXPERIENCED A REDUCTION IN MILEAGE, DROPPING FROM 30-31MPG TO 25-26 MPG, A 17 TO 18 % DROP. THAT BEGAN IMMEDIATELY, WITH THE INITIAL PURCHASE OF GAS - IN VISALIA; AND, IT WAS LATER CONFIRMED WAS CAUSED BY THE IMPROPER USE OF A TORCH ON A SUSPENSION CROSS MEMBER. THE CAR WAS TAKEN TO ROB HOLBROOK'S AUTO CREW IN CLEARFIELD, UTAH, CHECKED FOR UNDERCARRIAGE DAMAGE AND EVIDENCE THAT CHARLON FORD'S REPAIRS CAUSED THE PROBLEMS. HE IS A LICENSED SAFETY INSPECTOR FOR THE STATE OF UTAH. WIDESPREAD DAMAGE TO THAT MAIN CROSS MEMBER, WHERE THE ATTACHMENT FOR THE REAR MOTOR MOUNT IS AFFIXED TO THAT PORTION OF THE SUB FRAME, WAS CONFIRMED. THE SUB FRAME WAS QUITE DISTORTED, BOWED IN AND OUT, AND EXHIBITED EVIDENCE THAT THE MOUNT HAD BEEN REMOVED BY USE OF A TORCH SO THE REAR DOG BONE MOTOR MOUNT COULD BE REPLACED. DEFORMATION OF THAT CROSS MEMBER AND RESULTANT CHANGES TO THE SUSPENSION WERE THE REASONS FOR LOW MPG AND TIRE WEAR BECAUSE OF IMPROPER CAMBER. BILL WILCOX, STATED TO CALIFORNIA BAR THAT TOE-IN WAS ONLY ADJUSTED WHILE THE CAMBER WAS OVERLOOKED OR COULD NOT BE ADJUSTED. BUT, THE USE OF A TORCH TO THIS UNIT IS NOT CALLED FOR - UNLESS IT IS TO REPLACE THAT UNIT. LEAVING THE SUSPENSION CROSS MEMBER IN THAT CONDITION, LEADS TO A STRESS POINT THAT COULD LEAD TO CRACKING AND TEARING, AND COULD PREMATURELY CAUSE RUSTING WHICH WEAKEN THOSE ATTACHMENTS TO THE SUSPENSION. IF REPAIRS ARE MADE IT IS IMPERATIVE THAT IT AND SURROUNDING STRUCTURES BE RETURNED TO PROPER DIMENSIONS. BUT PROBLEMS ARISE WHEN IMPROPER HEAT AFFECTS STRENGTH AND CREATES PERMANENT SOFTNESS AND INCREASING BRITTLENESS. THE CROSS MEMBER HAD TO BE REPLACED AND A NEW ALIGNMENT PERFORMED - AT A COST OF $851.74. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10435475November 14, 2011
ENGINE AND ENGINE COOLING
ENGINE SUDDENLY HAD NO OIL IN IT. IN TURN, THE ENGINE IS NOW BLOWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433585October 30, 2011
FUEL SYSTEM, GASOLINE, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ENGINE AND ENGINE COOLING
MY MAIN COMPLAINTS ARE THE POWER WINDOWS, AIR CONDITIONING, FUEL SYSTEM ISSUE 3 OF THE 4 POWER WINDOW MECHANISM IN MY CAR HAVE BROKEN AND TWO ARE WEDGED UP, WHICH WASN'T A HUGE SAFETY CONCERN TO ME BECAUSE I RARELY HAVE PEOPLE IN THE REAR SEATS. NOW, I HAVE TO DECIDE IF I SHOULD FIX MY DRIVER WINDOW OR WEDGE IT. IT IS A SAFETY CONCERN FOR ME BECAUSE IF I GET INTO AN ACCIDENT AND CANNOT OPEN MY WINDOW THEN I MIGHT MAKE IT OUT ALIVE. MY A/C IS BROKEN AS WELL SO IN THE SUMMER MONTHS, I NEED TO CHOOSE TO EITHER FIX MY A/C OR FIX MY POWER WINDOW SO THAT I CAN HAVE VENTILATION. ALSO, I HAVE BEEN TRYING TO GET AN ISSUE FIXED WITH THE FUEL SYSTEM AS IT SOMETIMES LURCHES IN THE MIDDLE OF DRIVING. IT HASN'T STALLED ON ME YET IN THE MIDDLE OF AN INTERSECTION LIKE IT HAS FOR SOME PEOPLE, BUT I AM WORRIED IT WILL HAPPEN SOON. I AM HOPEFUL FORD WILL FIX MY WINDOW ISSUES AS THIS IS A DIRECT CAUSE OF CHEAP PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10433536October 29, 2011
ENGINE AND ENGINE COOLING, STEERING, SUSPENSION
I'VE HAD NUMEROUS PROBLEMS WITH MY FORD FOCUS AND DESPITE REGULAR MAINTENANCE I'VE BEEN STRANDED ON THE SIDE OF A HIGHWAY COUNTLESS TIMES.THUS FAR I'VE REPLACED THE ENGINE TWICE. TWICE I'VE HAD TO REPLACE THE ALTERNATOR. MY THROTTLE DOES NOT RETURN TO IDLE AND HAS UNEXPECTED MOMENTS OF ACCELERATION AND I'VE HAD TO REPLACE THE ENGINE THROTTLE SENSOR. BOTH OF MY FRONT COIL SPRINGS HAVE BROKEN AND WERE VERY CLOSE TO PUNCTURING MY TIRES. AFTER TAKING MY VEHICLE TO NUMEROUS MECHANICS NONE OF THEM HAVE BEEN ABLE TO DIAGNOSE WHY MY CAR SHAKES SO BADLY. I HAVE VERY POOR VISIBILITY AT NIGHT WITH THE EXTERIOR LIGHTING WHICH IS SIGNIFICANTLY LESS COMPARED TO OTHER VEHICLES. MY FAN HAS HAD TO BE REPLACED SINCE IT WAS MALFUNCTIONING AND MY CAR WAS HAVING PROBLEMS OVERHEATING AS WELL. DURING THE COURSE OF ALL OF THESE CAR MALFUNCTIONS, I'VE BEEN IN DANGEROUS SITUATIONS ON THE SIDE OF THE HIGHWAY AND IN RISKY NEIGHBORHOODS AT NIGHT. THIS CAR HAS PROVEN TO BE VERY UNRELIABLE AND UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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