Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10091104September 16, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE. KEY WOULD NOT TURN IN THE IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091126September 16, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
PURCHASED NEW SEPT 2000 @ 13 MILES FEB 2003 IGNITION SWITCH FROZE, @ 25,375 MILES REPLACED UNDER 36/36K WARRANTY. SEPT 2004 IGNITION SWITCH FROZE @ 45,150 MILES REPLACED BY FORD AND PAID BY OWNER FOR $354.00. IN EACH CASE I WAS STRANDED AND HAD TO PAY FOR TOWING AND A RENTAL CAR. FORD KEEPS REPLACING THE SWITCH WITH A FAULTY SWITCH. THIS SHOULD BE A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091039September 15, 2004
ELECTRICAL SYSTEM:IGNITION:MODULE
IGNITION SYSTEM HAS FAILED FOR THE 3RD TIME IN 40,000 MILES - I CAN INSERT THE KEY INTO THE IGNITION AND TURN IT THROUGH THE FIRST THREE POSITION, BUT CANNONT TURN IT INTO THE START POSITION. BOTH PREVIOUS FAILURES WHERE REPAIRED AT FORD DEALERSHIPS WITH THE REPLACEMENT OF THE IGNITION CYLINDER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091041September 15, 2004
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
WENT TO LOCK DOORS USING POWER DOOR LOCKS, POWER DOOR LOCK SYSTEM FAILED. RESEARCH ON INTERNET SHOWED THIS IS A COMMON PROBLEM AMUNG OWNERS OF FORD FOCUS. REPLACEMENT OF FUSE AND CHECKING OF LOCKING SYSTEM. 20 MINUTES OF RESEARCH ON GOOGLE WITH FORD FOCUS FUSE 63 RETURNED MANY RESULTS WHERE OWNERS HAVE DOCUMENTED THIS PROBLEM AND OTHERS HAVE INQUIRED ABOUT THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092368September 15, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER PLACED THE KEY INSIDE OF THE IGNITION SWITCH, BUT THE SWITCH FAILED TO TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE CONSUMER THAT THE IGNITION SWITCH NEEDED REPLACEMENT. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092703September 14, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING THE VEHICLE STALLED. *NM THE CONSUMER REMEMBERED RECEIVING A RECALL NOTICE IN THE MAIL REGARDING THE FUEL PUMP. WHEN THE CONSUMER WAS ABLE TO READ THE RECALL SHE DISCOVERED THAT IT DESCRIBED THAT EXACT SAME PROBLEM THAT SHE HAD EXPERIENCED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090983September 14, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE INGITION CYLINDER OF MY 2000 FORD FOCUS COMPLETELY LOCKED UP. FORD HAS DONE NOTHING TO COMPENSATE FOR THE COST INCURRED DURING REPAIR. THIS IS A HIGHLY DOCUMENTED DEFECT AND SHOULD BE COVERED BY A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091981September 13, 2004
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH, ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
HEADLIGHTS/RADIO AND ELECTRICAL PARTS WOULD COME ON AND OFF ON THEIR OWN. CONSUMER DROVE VEHICLE TO DEALER FOR INSPECTION, BUT MECHANIC COULD NOT DUPLICATED THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090878September 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION CYLINDER LOCKS, I.E. I PUT THE KEY IN THE IGNITION AND IT WILL NOT TURN. I HAD THE IGNITION CYLINDER REPLACED 9 MONTHS AGO. NOW THE SAME PROBLEM HAS OCCURRED. CANNOT START MY CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090816September 11, 2004
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL
WE HAVE A 2000 FORD FOCUS AND IT HAS BEEN IN AND OUT OF THE SHOP FOR THE SAME PROBLEM. THE CAR STALLS AT TIMES AND THE LIGHTS OF THE CAR GO OFF AND ON AS WELL AS THE RADIO AND THE SPEEDOMETER GO CRAZY FROM ON SIDE TO THE OTHER. I CAN BE DRIVING AND HAVE THE RADIO OFF AND IT WILL TURN ON. THE CAR STALLED FOR THE FIRST TIME ON OCT. 22 2001 AND IT DIDN'T RESTART SO WE TOOK IT TO FORD AND THEY REPLACED THE FUEL PUMP. THE CAR DROVE GOOD FOR A WHILE AND THEN IT STARTED ALL OVER AGAIN. SO WE TOOK IT TO FORD ON SEPT. 30 2002 AND THEY TOLD US THAT IT WAS ALTENATOR. SO WE HAD IT REPLACED. THE CAR DID GOOD FOR A WHILE AND THEN ON JULY 16 2003 THE ENGINE WOULD STALL. FORD SAID THAT THIS TIME IT WAS VACUUM LEAK AND THEY REPLACED THE TUBE ASSEMBLY. THE CAR STILL HAD THE SAME PROBLEM AND WE TOOK IT IN ON JULY 18 2003 THE ENGINE WOULD STALL. FORD SAID THAT IT WAS THE FUEL PUMP ONCE AGAIN. SO WE HAD IT REPLACED. THE CAR STILL HAD THE SAME PROBLEM SO WE TOOK IT BACK TO FORD AND THEY SAID IT WAS THE ALTENATOR. WE COULDN'T AFFORD TO HAVE IT FIXED BY FORD SO WE HAD THE ALTENATOR FIXED WITH SOMEONE ELSE. ON SEPT. 17 2003 WE COULD NOT START THE CAR AND WE HAD TO HAVE IT TOWED. FORD SAID THAT IT WAS THE IGNITION CYLINDER AND WE HAD IT REPLACED. AFTER ALL OF THIS THE CAR DID OK FOR A LITTLE WHILE BUT ON JAN. 28 2004 THE ENGINE BEGAIN TO STALL ONCE AGAIN. FORD SAID THAT IT WAS THE FUEL PUMP ONCE AGAIN SO WE HAD IT REPLACED. ON FEB. 4 2004 THE GAS WOULD LEAK WHEN YOU FILLED THE TANK. FORD SAID IT WAS THE PUMP RETAINING NUT NOT SEATED PROPERLY. THE CAR STILL DID NOT ACT GOOD IT STARTED OUT SLOW WITH THE CAR STALLING EVERY NOW AND THEN AND THEN IT JUST WOULD STALL AND TURN OFF WHILE YOU ARE DRIVING. AND SOMETIMES THE CAR WOULD NOT EVER START AGAIN UNTILL 15 MIN WOULD PASS AND THEN IT WOULD START. ON AUG. 20 2004 WE TOOK IT TO FORD AND THEY SAID THAT THE ALTERNATOR. SO WE HAD IT REPLACED FOR THE 3RD TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090817September 11, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY TO MY FORD FOCUS WOULD NOT TURN IN THE CYLINDER AND WAS UNABLE TO START MY CAR. HAD TO HAVE CAR TOWED AND A NEW IGNITION CYLINDER INSTALLED. TOWING, PARTS AND LABOR COSTS $400.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090846September 11, 2004
STEERING:COLUMN
FORD FOCUS 2000 STEERING COLUMN LOCKS UP... KEY WILL NOT TURN, STERRING COLUMN IS LOCKED UP TIGHT AND THE CAR IS NOT ABLE TO START. THIS HAS HAPPENED AT LEAST FIVE TIMES. I HAVE MANAGED TO START IT WITH MUCH FRUSTRATION AND TIME SPENT. NOW I CAN NOT GET IT GOING AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090762September 10, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I PARKED MY CAR AND SHUT IT OFF. WHEN I CAME BACK TO START MY CAR I COULD PUT THE KEY IN, BUT NOT TURN IT. WHEN I CALLED FORD THEY NEW OF THE ISSUE AND THE SERVICE MANGER TOLD ME THE FOLLOWING INFO IT IT:*AK IT IS DESIGNED SO BADLY THAT EVEN A PERFECTLY NEW ONE CAN JAM. IN MOST LOCK CYLINDERS THE TUMBLERS ARE PUSHED BY SPRINGS TO LOCK AGAINST AN OUTER SLEEVE, AND THE KEY PUSHES THEM BACK IN. WITH THE FOCUS THEY ADDED A LOCKING BAR AS 90 DEGREES TO THE TUMBLERS, AND THAT IS WHAT LOCKS THE SLEEVE INSTEAD OF THE TUMBLERS. THE PROBLEM IS THERE IS NO SOLID CONNECTION BETWEEN THE KEY AND THIS LOCKING BAR. IT IS ONLY PUSHED BY THE TINY TUMBLER SPRINGS, WICH EASILY JAM. SO THE ONLY CURRENT PERMENANT SOLUTION IS TO REMOVE ALL THE TUMBLERS. BUT SINCE THEY CANNOT DO THIS, THEY HAVE TO REPLACE THEM AS THEY COME IN, BUT THEY STILL BREAK AFTER REPLACEMENT AT MY COST OF ALMOST $500.00. IF FORD KNOWS OF THIS ISSUE WHY DO THEY NOT FIX THIS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090775September 10, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
BELOW IS THE EMAIL I JUST SENT TO MY LOCAL DEALER WHERE I BOUGHT MY CAR NEW. YESTERDAY WE TALKED ABOUT THE REPLACEMENT OF MY FRONT SPRINGS AND STRUTS ON MY 2000 FOCUS, VIN#[XXX], AS MY PASSENGER SIDE FRONT SPRING BROKE. OBVIOUSLY, I THINK WE BOTH FEEL THAT THIS SHOULDN'T HAPPEN WITH ONLY 41,655 MILES ON THE CAR. I WENT ON LINE AND DISCOVERED THAT THIS HAS BEEN A PROBLEM WITH THIS MODEL AND IN FACT A REPLACEMENT PROGRAM, 03M02, WAS INITIATED TO DEAL WITH IT BUT MINE IS NOT ONE OF THE VIN'S AFFECTED. I CALLED FORD THIS MORNING AND THEY ARE FORWARDING MY REPORT TO THE ENGINEERING DEPARTMENT. THEY INDICATED THAT THEY WERE IN SOME WAY GOING TO BE CONTACTING THE LOFINK SERVICE DEPARTMENT ABOUT THE VEHICLE. WOULD YOU LET ME KNOW, AS SOON AS YOU RECEIVE ANY INFORMATION FROM THEM, IF THEY ARE OFFERING ANY ADJUSTMENT TO ME FOR THE APPROXIMATE $359 COST ESTIMATE YOU GAVE ME. ALSO, WHAT WOULD BE THE TOTAL COST OF: (1)REPLACING JUST THE ONE SPRING OR (2) BOTH SPRINGS WITHOUT REPLACING THE STRUTS AT THIS TIME IN EITHER CASE. I AM SENDING A COPY OF THIS EMAIL TO THE NHTSA AND TO THE CENTER FOR AUTO SAFETY.*AK UPDATED 07/30/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090799September 10, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
FRONT COIL SPRING BROKE, LEADING TO TIRE PUNCTURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091857September 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PLACED THE KEY INSIDE THE IGNITION SWITCH AND KEY WOULD NOT START THE VEHICLE. IT WAS TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT IGNITION SWITCH NEEDED TO BE REPLACED, AND REPLACED IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10090703September 9, 2004
ELECTRICAL SYSTEM:IGNITION
FAULTY IGNITION CYLINDER, SECOND REPLACEMENT IN 18 MONTHS. 1ST TIME IGNITION WOULD NOT TURN & KEY STUCK. 2ND TIME CAR WOULD NOT TURN OVER, SERVICE TECH CLAIMS COMPONENTS INSIDE WERE BROKEN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091741September 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT ENGINE NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10091575September 8, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
WHILE DRIVING VEHICLE HESITATED. DEALERSHIP INFORMED CONSUMER THAT THE PROBLEM WAS PERTAINED TO THE FAILURE OF THE EGR VALVE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087261September 8, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
WHILE DRIVING 40 MPH VEHICLE CAUGHT ON FIRE UNDER THE HOOD. LOCAL FIRE DEPARTMENT ARRIVED TO EXTINGUISH THE FIRE. CONSUMER QUESTIONED O WHETHER PAST RECALL REPAIRS WERE DONE PROPERLY. *AK THE ELECTRICAL GAUGES HAD GONE UP AND THE OIL LIGHT STAYED ON. THE VEHCILE WAS OUT OF CONTROL. RECALL# 00V411000. *SC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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