Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#10936596December 20, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE VEHICLE SHIFTED INDEPENDENTLY TO A LOWER GEAR WITHOUT WARNING. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO SHIFT OUT OF SECOND GEAR WHILE THE ACCELERATOR WAS DEPRESSED. THE VEHICLE WAS TAKEN TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PCM NEEDED TO BE REPROGRAMMED. THE PCM WAS REPROGRAMMED; HOWEVER, THE FAILURE RECURRED. THE CONTACT ALSO STATED THAT THE CLUTCH WAS REPLACED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,209. UPDATED 01/31/2017*CT *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936610December 20, 2016
POWER TRAIN
MY 2013 FORD FOCUS SHUDDERS, HESITATES AND SURGES WHEN SHIFTING. TODAY IT IS IN FORD'S DEALERSHIP GETTING THE FIFTH AUTO TRANS DUAL CLUTCH INSTALLED. I DO NOT FEEL SAFE WHEN ACCELERATING FROM A STOP SIGN. YESTERDAY THE CAR SHIFTED HARD 1-2 AND AGAIN SHIFTED HARD 2-3 AND THEN WOULD NOT COME OUT OF 3RD GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936156December 19, 2016
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED SHUDDERING AND THEN STALLED WHILE BEING OPERATED AT A LOW SPEED. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CONTROL MODULE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10936240December 19, 2016
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
THE FUSE THAT CONTROLS THE INSTRUMENT PANEL IN FRONT OF THE STEERING WHEEL WILL NOT STAY IN. IT DOES NOT "BLOW" AND WHEN THIS HAPPENS YOU HAVE NO SPEEDOMETER,HEAT OR GAS GAUGE,TURN SIGNALS, ECT. I BELIEVE THIS TO BE A VALID SAFETY ISSUE. WHEN THIS FUSE DOES NOT ALLOW THE CURRENT TO GET TO THE INSTRUMENT CLUSTER THEN THE MPG READOUT RETURNS TO 30.7 IN LIEU OF WHAT WAS BEING SHOWN AT THE TIME OF THE FAILURE. ANYTIME YOUR SIGNAL LIGHTS WILL NOT WORK THAT IS A RECALLABLE SITUATION. I BELIEV FOMOCO KNOWS ABOUT THIS. ALSO THE STICKER ON THE DOOR JAMB IN REGARDS TO TIRE PRESSURE READS 30 PSI. RIGHT NOW I HAVE 30 PSI IN MY TIRES AND THE "LOW TIRE" LIGHT IS CONSTANTLY ON.WHEN I CONTACTED MY DEALER HE SAID TO PUT 35 PSI IN EACH TIRE TO ELIMINATE THE PROBLEM. IF THE TIRE MANUFACTURERS WANTED MORE THAN 30PSI IN THEIR TIRES THEN WHY DOES THE DOOR STICKER NOT SAY SO AND ALSO THE TIRE BOOKLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935386December 15, 2016
POWER TRAIN
WAS DRIVING DOWN THE ROAD AND SUDDENLY TRANSMISSION STOPS WORKING ENGINE REVS UP THEN IT ENGAGES AGAIN. CONTINUED DOWN THE ROAD AND IT CONTINUED TO DO THIS REPEATEDLY. PULLED OFF ROAD ONLY TO FIND OUT NO REVERSE AS WELL. ALMOST CAUSED ME TO LOSE CONTROL OF THE VEHICLE AS I LIVE IN A RURAL AREA WITH SMALL ROLLING HILLS AND IT IS WINTERTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935392December 15, 2016
FUEL/PROPULSION SYSTEM
WHILE DRIVING APPROXIMATELY 35MPH ON A CITY STREET MY VEHICLE STALLED RESULTING IN LOSE OF CONTROL. THE FUEL VAPOR SEPARATOR MALFUNCTIONED ALLOWING FUEL INTO THE FUEL VAPOR CANISTER. ALSO I CAN NOT PUT MORE THAN 2 GALLONS OF FUEL INTO THE VEHICLE OR IT WILL NOT START. IT ALSO STALLS WHEN COMING TO A STOP. VEHICLE HAD 48K MILES AT THE TIME. VEHICLE HAS NOT BEEN FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935518December 15, 2016
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND FAILED TO OBTAIN TRACTION FOR SEVERAL SECONDS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCHES NEEDED TO BE REPLACED. THE VEHICLE WAS UNABLE TO BE REPAIRED DUE TO THE PARTS BEING ON BACKORDER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10935123December 13, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 65 MPH, THE SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE PART THAT HELD THE CLUTCH TO THE TRANSMISSION FRACTURED AND NEEDED REPLACEMENT. THE CONTACT ALSO STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED TWICE FOR POWER TRAIN FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934132December 9, 2016
UNKNOWN OR OTHER
THE DOOR NO LONGER LATCHED, THEY REFUSED TO FIX IF FOR 3 WEEKS. THEN FINALLY FIXED IT, WHEN I WENT MY SEAT BELT ALSO STOPPED LATCHING AND THEY REFUSED TO FIX IT, BOTH DRIVER AND PASSENGER SEAT BELT STOPPED LATCHING. THEY WILL NOT FIX UNTIL IN BECOMES AND ACTUAL RECALL. I SEE MANY COMPLAINTS ABOUT THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934128December 9, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED WHILE ACCELERATING. THE DEALER DID NOT FIND ANY ISSUES WITH THE TRANSMISSION. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933771December 7, 2016
STEERING
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING 65 MPH, THE POWER STEERING FAILED AND THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER DIAGNOSED THAT THE STEERING GEAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10933712December 7, 2016
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE FRONT DRIVER SIDE DOOR OPENED UNEXPECTEDLY WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10929452December 1, 2016
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, GASOLINE
ABOUT ONE YEAR AFTER WE BOUGHT THIS CAR, I RAN OUT OF GAS ON A CITY STREET, ABOUT ONE MILE FROM A GAS STATION AND THE DASH STILL SHOWED 8 MILES UNTIL EMPTY. I WAS STRANDED ON THE SIDE OF THE ROAD AND HAD TO CALL FOR ROADSIDE ASSISTANCE. AFTER THAT I WAS CAREFUL TO TRY NOT TO LET IT GET THAT LOW AGAIN. RECENTLY, HOWEVER, DRIVING DOWN THE INTERSTATE, I WAS GETTING LOW ON GAS AND ABOUT TO GET OFF AT THE NEXT EXIT IN 2 MILES WHEN I SUDDENLY RAN OUT OF GAS. THIS TIME, THE DASH SHOWED 17 MILES UNTIL EMPTY. I WAS STRANDED ON THE SIDE OF THE INTERSTATE WITH LOTS OF TRAFFIC, CONSTRUCTION, AND 90 DEGREE WHETHER. I WAITED THERE IN THE HEAT FOR ABOUT AN HOUR AND 20 MINUTES FOR ROADSIDE ASSISTANCE. ABOUT 2 MONTHS LATER WHEN I TOOK MY CAR IN FOR ITS 3RD RECALL (A SOFTWARE ISSUE) I ASKED IF THE FUEL ISSUE WAS RELATED TO THE SOFTWARE, AND I WAS TOLD THAT THE FUEL PURGE WAS A "COMMON" PROBLEM WITH THIS VEHICLE BUT NOT CONSIDERED A RECALL. I WAS ALSO TOLD THAT I WOULD HAVE TO GET IT REPAIRED OR IT WOULD CONTINUE TO GET WORSE. I FEEL LIKE BEING STRANDED ON THE SIDE OF THE ROAD IS A SAFETY ISSUE. I ALSO FEEL LIKE I SHOULD NOT HAVE TO PAY FOR THIS SINCE IT IS A PROBLEM WITH THE WAY THE FUEL SYSTEM WAS BUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928743November 30, 2016
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE DOES NOT START WITH WARNING PARKING AID FAULT. AFTER SEVERAL ATTEMPTS, IT STARTS BUT THEN STOPS. VEHICLE SHUDDERS FROM START, GEARS MAKE NOISES AND DOWN SHIFTS UNEXPECTEDLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928602November 29, 2016
UNKNOWN OR OTHER, STRUCTURE:BODY:TRUNK LID, ELECTRICAL SYSTEM
I HAVE HAD MY PRE-OWNED VEHICLE FOR 1 1/2 YEARS AND HAVE HAD CONTINUOUS ISSUES WITH MY TRUNK POPPING OPEN RANDOMLY. IT OPENS ANYWHERE AND AT RANDOM TIMES. I'VE HAD IT OPEN WHILE DRIVING DOWN THE INTERSTATE, WHICH IS A HUGE SAFETY HAZARD, POTENTIALLY HAVING THINGS FROM TRUNK FLY OUT AND HIT ANOTHER MOTORIST. IT HAS BEEN LOOKED AT TWICE BY BAXTER FORD IN OMAHA, NE. THEY CAN NEVER SEEM TO FIND THE ISSUE OR HAVE IT "DUPLICATE" ON THEIR TIME. THIS DEFINITELY SOUNDS LIKE A MANUFACTURER DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928243November 28, 2016
STRUCTURE:BODY
THIS RECALL BEGAN IN AUGUST AND STILL HAS NOT BEE REMEDIED. WE HAVE BEEN TRYING TO BUY A NEW CAR AND WERE TOLD THE CAR IS UNSALABLE UNTIL THIS RECALL IS SATISFIED. WE NO LONGER HAVE A WARRANTY ON THE CAR AND EVERY DAY WE DRIVE IT WILL CAUSE A LOSS TO THE CURRENT VALUE AND THE RISK OF REPAIRS. THERE IS NO SATISFACTORY TIMEFRAME FOR THIS RECALL TO BE REMEDIED. EVEN FORD WILL NOT TAKE THE CAR BACK ON TRADE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10928240November 28, 2016
STEERING, ENGINE
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS FAILING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10927384November 22, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, USUALLY BETWEEN 20-30 MPH, THE VEHICLE JERKED AND A LOUD NOISE WAS HEARD UNDER THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED SEALS AND THE SHAFT NEEDED TO BE REPLACED. THE REPAIRS WERE COMPLETED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE THE CLUTCH WAS REPLACED TWICE AND THERE WERE TWO SOFTWARE UPDATES. THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10926159November 15, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION GEARS WERE EXTREMELY SLOW TO CHANGE OVER AND SUDDENLY THE GEAR ENGAGED AND CAUSED A JERKING MOTION. THE EMERGENCY BRAKE WAS RELEASED AND FRACTURED. THE CONTACT NOTIFIED AT LEAST THREE DEALERS AND ONE OF THEM INDICATED THAT THE TRANSMISSION CLUTCH ASSEMBLY NEEDED TO BE REPLACED; HOWEVER, THE PART WAS ON A NATIONAL BACK ORDER. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925700November 14, 2016
STEERING
I'M ANOTHER VICTIM OF THE EPAS POWER STEERING GEAR ASSEMBLY FAILING. IT FAILED ON SEPTEMBER 26TH, WHILE UNDER WARRANTY, BUT UNFORTUNATELY I DIDN'T BRING IT INTO A DEALERSHIP ON SEPTEMBER 30TH. TWO DAYS AFTER THE WARRANTY EXPIRATION. DESPITE THE WELL-KNOWN OCCURRENCES OF THE EPAS / GEAR ASSEMBLY FAILURES, THE WARRANTY EXPIRATION DATE, ETC., FORD STILL CHOSE TO REFUSE IT UNDER WARRANTY CARE. INSTEAD, FORD FORCED ME TO PAY OUT OF POCKET WITH NO ASSISTANCE. THE WORSE PART IS IT NEARLY CAUSED AN ACCIDENT BECAUSE IT CHOSE TO FAIL IN TRAFFIC WHILE UNDER OPERATION AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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