Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10096689October 13, 2004
ELECTRICAL SYSTEM:IGNITION
UPON TRYING TO START THE VEHICLE. THE KEY WOULD NOT TURN. IT TOOK THE CONSUMER NUMEROUS TRIES TO GET THE VEHICLE STARTED. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095585October 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION KEY WILL NOT TURN, STEERING COLUMN AND IGNITION SWITCH FROZE. SEEMS TO BE A COMMON PROBLEM WITH THIS VEHICLE DUE TO FAULTY DESIGN. REFERENCE: HTTP://WWW.AUTOMOTIVEFORUMS.COM/T158426.HTML FORD SHOULD RECALL AND REPLACE IGNITION SWITCHES AS I CAN NO LONGER TRUST THIS VEHICLE TO BE RELIABLE ENOUGH TO TRANSPORT MY WIFE AND DAUGHTER SAFELY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095599October 12, 2004
ELECTRICAL SYSTEM
EVERYTHING WAS GREAT WITH THE CAR UNTIL RECENTLY. CAN INSERT KEY INTO THE IGNITION, BUT CANNOT TURN THE KEY. I PULL THE KEY IN AND OUT UNTIL SOMETHING CATCHES AND IT WILL FINALLY TURN. SOMETIMES IT TAKES 2 MINUTES, SOMETIMES 30 MINUTES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096554October 12, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE FRONT RIGHT COIL SPRING HAS BROKE. THE CONSUMER HAS CONTACTED THE FORD MANUFACTURER AND WAS TOLD THAT THEY WOULD NOT DO ANYTHING. CONSUMER SAYS THAT FORD EXTENDED THE WARRANTY, BUT HIS DID NOT COMPLY DUE TO THE YEAR IT WAS BUILT. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095608October 12, 2004
ELECTRICAL SYSTEM:IGNITION
I JUST BOUGHT A USED 2000 FORD FOCUS ZX3 FROM FAIRFAX HONDA, 11050 MAIN STREET, FAIRFAX, VA, 888-455-7291 (SELLER: KAZIM RAZA) ON OCTOBER 5TH, 2004!!! THE DEALER TOLD ME THAT I HAVE A 2 MONTHS WARRANTY ON THE CAR! THIS MORNING I WAS TRYING TO START THE ENGINE BUT WAS UNABLE TO UNLOCK THE IGNITION LOCK. I HAVE TRIED TO MOVE THE STEERING WHEEL AND USED BOTH KEYS BUT THE LOCK DOES NOT MOVE. ALSO, BOTH KEYS DONT MOVE SMOOTHLY INTO THE LOCK. I CONTACTED THE DEALER TO REQUEST A TECHNICIAN COME OUT AND CHANGE THE LOCK BUT HE REFUSES TO DO SO. HE IS SAYING THE WARRANTY ONLY APPLIES TO THE ENGINE AND POWER TRAIN. I AM VERY CONCERNED WITH THIS LOCK SINCE MY FEAR IS THAT IT MAY LOCK DURING DRIVING WHICH WOULD CAUSE A VERY DANGEROUS SITUATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095636October 12, 2004
STRUCTURE:BODY:DOOR
BOTH REAR DRIVER SIDE AND PASSENGER SIDE DOORS ARE RUSTED. MY WARRANTY STATES " CORROSION COVERAGE UP TO 5 YEARS, REGARDLESS OF MILES DRIVEN". THE DEALERSHIP AND FORD CUSTOMER SERVICE HAVE FAILED TO CORRECT THIS PROBLEM FREE OF CHARGE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093930October 11, 2004
STEERING:LINKAGES
IN JUNE 2004, I TOOK MY 2000 FORD FOCUS INTO SUNSET FORD IN WESTMINSTER, CALIFORNIA COMPLAINING ABOUT A VIBRATION AND RATTLE IN THE FRONT END OF MY CAR. THEY CHARGED ME $80 AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. AGAIN, ON AUGUST 12, 2004, I TOOK MY 2000 FORD FOCUS INTO SUNSET FORD COMPLAINING THAT THE VIBRATION AND RATTLE WERE STILL THERE AND GETTING WORSE. THEY AGAIN CHARGED ME $80 FOR A DIAGNOSTIC AND TOLD ME THERE WAS NOTHING WRONG WITH MY CAR. IN THE EARLY MORNING ON OCTOBER 2, 2004, I STARTED TO SLOWLY ACCELERATE FROM A COMPLETE STOP AND MY CAR FOR NO REASON AT ALL TURNED SHARPLY AND STRUCK A CURB. THERE IS NOW MAJOR STRUCTURAL DAMAGE TO MY CAR THAT WILL COST THOUSANDS OF DOLLARS TO REPAIR. I CONTEND THAT THIS MAJOR DAMAGE WAS CAUSED BY FORDS NEGLIGENCE IN FINDING THE ORIGINAL MECHANICAL DEFECT THAT I REPORTED TO THEM. I ALSO CONTEND THAT THE SYMPTOMS MY CAR WAS EXHIBITING WERE THE SAME AS DESCRIBED IN YOUR NHTSA CAMPAIGN ID #02V289000. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10095561October 11, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
JUST HAD OUR SECOND $350 IGNITION LOCK REPLACEMENT IN 2000 FORD FOCUS W/ 44000 MILES ON IT. I TALKED TO THE SERVICE MANAGER AT SARASOTA FORD WHO STATED THAT "HONESTLY, YOU'RE THE FIRST ONE I'VE SEEN". WELL, I'VE BEEN (BELATEDLY) READING THROUGH WEB SITES WITH LOADS OF THE SAME COMPLAINT!!! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093769October 7, 2004
ELECTRICAL SYSTEM:IGNITION
CAR WOULD NOT ACCEPT KEY AFTER TURNING OFF IGNITION. HAD TO HAVE TOWED TO FORD DEALERSHIP. THEY SAID IGNITION LOCK BROKE AND REPLACED IT CAR ONLY HAD 39000 MILES ON IT. 284.39 COST OF REPLACEMENT PLUS TOWING CHARGES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093641October 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
BOTH REAR DOOR LATCHES DO NOT CLOSE, CAUSING DOORS TO SWING OPEN ON TURNS. THIS IS CONSISTENT WITH YOUR INVESTIGATION EA 04-023. AS I UNDERSTAND,THIS INVESTIGATION HAS BEEN UPGRADED ON 8/24/04. WILL THERE BE A RECALL?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095119October 5, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE REAR DOORS DO NOT LATCH. AS A RESULT WHEN MAKING A RIGHT HAND TURN REAR PASSENGER SIDE DOOR OPENED WITHOUT WARNING. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093651October 5, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS ZX3. I'M HAVING A PROBLEM WITH THE STEERING WHEEL LOCKING UP AND THE IGNITION KEY WON'T TURN. HAD TO TOW IT TO THE DEALER TO CHANGE THE IGNITION CYLINDER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094942October 4, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING AT LOW SPEEDS FRONT COIL SPRING SNAPPED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093589October 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY CYLINDER. KEYS EITHER WARE OUT OR CYLINDER GOES BAD FIRST.. TIME CYLINDER HAD TO BE REPLACED IN MARCH OF 2004. THIS TIME OCTOBER 4. 2004 DEALER SAID KEY WAS WORN OUT I HAVE TWO KEYS THE SPARE IS ALMOST NEW AND THAT ONE WOULD NOT WORK EITHER DEALER DID NOT HAVE ANSWER TO THAT ONE. IS THIS A COMMON PROBLEM WITH 2000 FORD FOCUS IF SO I NEED SOME KIND OF PROOF TO SHOW DEALER TO GET MY MONEY BACK. PLEASE HELP ME IF YOU CAN OR POINT ME IN THE RIGHT DIRECTION . THANK YOU ALBERT J. BERNIER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093518October 3, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT SUSPENSION SPRING FRACTURED INSIDE THE SLEEVE AT ONE COIL FROM THE BOTTOM. FRACTURED END OF THE SPRING WAS FORCED AGAINST THE TIRE, DAMAMGING THE TIRE. THIS IS THE SECOND OEM COIL SPRING TO FRACTURE ON THIS CAR, REFERENCE ODI CONFIRMATION NUMBER 10030978 DESCRIBING THE FRACTURE OF THE RIGHT FRONT COIL SPRING. WHY IS THERE NO RECALL ON THESE SPRINGS? WHY HASN'T FORD MOTOR COMPANY'S CUSTOMER SATISFATION PROGRAM 03M02 BEEN EXTENDED TO INCLUDE ALL 2000MY FOCUS INSTEAD OF COVERING ONLY FOCUS'S BUILT UP TP DECEMBER 1999?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093532October 3, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:MACPHERSON STRUT, TIRES
1) NOISE COMING FROM RIGHT FRONT 2) BOTH FRONT SPRINGS AND STRUTS HAD TO BE REPLACED BECAUSE THE RIGHT FRONT SPRING HAD BROKEN AND CUT THE RIGHT FRONT TIRE DOWN THE MIDDLE (WHICH ALSO HAD TO BE REPLACED). THE SPRING ALSO BENT THE STRUT.*AK 3) ALL OLD PARTS ARE AVAILABLE - SEE #2 FOR WHAT WAS DONE TO CORRECT FAILURE. REPAIRS HAD TO BE MADE ON AN EMERGENCY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093456October 2, 2004
FUEL SYSTEM, GASOLINE:DELIVERY
MY HUSBAND AND I WAS A TRIP TO PAINTSVILLE, KY, APPROXIMATELY 80 MILES AWAY FROM HOME. THE CAR BEGAN TO SPIT AND SPUTTER AND PROGRESSIVELY GREW WORST THE FARTHER WE DROVE. THE ENGINE LIGHT CAME ON AND THE CAR WAS STALLING. WE WERE STRANDED IN PAINTSVILLE, KY FOR SEVERAL HOURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093478October 2, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
ON THE AFTERNOON OF 9/29/2004 I ATTEMPTED TO REVERSE OUT OF A DRIVEWAY WHEN THE TRANSMISSION FAILED TO ENGAGE. A LOUD CLANK NOISE HAD OCCURED SEVERAL MINUTES BEFORE WHEN DRIVING FORWARD INTO THE DRIVEWAY. I HAD THE VECHICLE TOWED TO THE DEALER, WHERE I WAS TOLD THIS 4 YEAR OLD CAR WITH ONLY 32000 MILES REQUIRED A NEW OR REBUILT TRANSMISSION. AFTER READING THE OTHER SEIZED TRANSMISSION COMPLAINTS THAT RESULTED IN CRASHES, I FEEL VERY LUCKY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093502October 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:DRUM
REAR BRAKES HAD AN EXTREME NOISE COMING FROM THEM. UPON EXAMINATION I FOUND IT TO BE A LOOSING OF THE REAR WHEEL BEARING NUTS, CAUSING THE DRUM TO RUB THE BRAKE PADS. *AK I TIGHTENED THE NUTS AS UNTIL I REPLACE THE BRAKES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093409October 1, 2004
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD
VEHICLE WAS IDLING IN A PARKING LOT AND A FIRE STARTED UNDER HOOD. THE ENTIRE VEHICLE WAS QUICKLY ENGULFED, AND THE CAR WAS LEFT UNRECOGNIZABLE WITHIN 5 MINUTES. THREE OTHER VEHICLES WERE DAMAGED.*AK
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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