Ford Focus Complaints (2014)

2,661 consumer complaints on file.

#11231217July 12, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
FORD FOCUS HAS HAD TRANSMISSION REPLACED, AND IT STILL SHAKES, JERKS, SHUDDERS, ETC. WHAT FORD KNOWINGLY DID IS OUTRAGEOUS. I BOUGHT MY CAR BRAND NEW. THIS HAS BEEN AN ONGOING ISSUE AND I DON'T FEEL SAFE DRIVING MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231219July 12, 2019
UNKNOWN OR OTHER
WHEN DRIVING AND/OR STATIONARY, THE ACM (AUDIO CONTROL MODULE) WILL CAUSE THE SPEAKERS OR RADIO TO MAKE LOUD AND SOMETIMES UNBEARABLE POPPING, BUZZING OR NO SOUND WILL COME OUT OF THE SPEAKERS FOR A PERIOD OF TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231319July 12, 2019
FUEL SYSTEM, GASOLINE
2014 FORD FOCUS. CONSUMER WRITES IN REGARDS TO DEFECTIVE GAS TANKS. *LD THE CONSUMER STATED THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE PART TO REPAIR THE VEHICLE WAS ON BACK ORDER.*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231247July 12, 2019
POWER TRAIN
IMMEDIATELY UPON PURCHASING THE CAR IT STARTED HESITATING AS IF IT WOULD STALL FROM A STOP ON CITY STREETS, WHILE TURNING, AND ALMOST EVERY TIME IT ACCELERATES FROM A STOP, IT DOES NOT HAVE TO BE IN PARK OR NEUTRAL IN ORDER FOR THIS TO HAPPEN. IT OCCURS ALSO WHEN THE CAR IS IN DRIVE. FORD REPLACED THE CLUTCH 3 TIMES, AT 6779, 13844, AND 20156 MILES. IT IS NOW BEHAVING IN THE SAME WAY, THE CAR DOES NOT ACCELERATE PROPERLY AND CHUGS ALONG. FORD STATED THIS JUNE AT 39030 MILES THAT THE CAR IS BEHAVING WITHIN NORMAL LIMITS, HOWEVER IT IS DOING EXACTLY WHAT IT DID BEFORE WHEN THEY REPLACED THE CLUTCH.I AM HESITANT TO BELIEVE THIS IS THE TRUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231284July 12, 2019
POWER TRAIN
MY 2014 FOCUS HAS BEEN SENT TO FORD 3 TIMES SINCE I PURCHASED IT NEW IN 2014 FOR FOR TRANSMISSION ISSUES. THREE TIMES, I HAVE LOST ALL POWER IN THE VEHICLE AND HAVE HAD TO COAST TO A STOP. TWO OF THOSE TIMES I WAS ABLE TO RESTART THE VEHICLE AND CONTINUE DRIVING, THE OTHER TIME THE VEHICLE HAD TO BE TOWED TO THE DEALERSHIP FOR A REPAIR. EACH TIME THIS HAPPENED I WENT TO THE DEALERSHIP AND WAS TOLD THAT THE ISSUE WAS FIXED OR THEY COULDN'T REPEAT THE ISSUE. MY CAR IS THE LARGEST PURCHASE THAT I HAVE EVER MADE, AFTER RESEARCHING THIS ISSUE IT SEEMS TO BE WIDESPREAD. THE GOVERNMENT IS SUPPOSED TO BE LOOKING OUT FOR ITS CITIZENS. WHAT CAN BE DONE TO HOLD FORD ACCOUNTABLE FOR SELLING A FAULTY VEHICLE AND NOT PROVIDING A SOLUTION? WHILE NOT A SEVERE AS THE CAR SHUTTING OFF, I ALSO REGULARLY EXPERIENCE UNEVEN ACCELERATION WHERE THE CAR SPEEDS UP AND SLOWS DOWN VIOLENTLY WHEN IN FIRST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231330July 12, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN, VISIBILITY/WIPER
PURCHASED 2014 FOCUS ON 6/7/14, CLUTCH ASY REPLACED 11/30/15,CLUTCH ASY REPLACED 9/12/16, INSTALL NEW ETB 9/14/16 (THROTTLE BODY), REPLACE BATTERY 12/20/16, GIVEN EXTENDED WARRANTY W/$100 DEDUCTABLE 11/11/16 - WARRANTY EXPIRED 6/7/19, REPLACED CLUTCH ASY 6/9/19 - 7/3/19. THREE CLUTCH ASSEMBY'S IN 5 YEARS - VERY UNSAFE. ALSO 6/9/19-7/3/19 REPLACED SIDE DOOR LATCH (SAFETY RECALL) AND FUEL TANK DEFORMATION - REPLACED TUBE ASY - FUE. WITH THIS MANY CLUTCH REPAIRS FORD NEW THEY HAD AN ISSUE. EVEN THOUGH FORD GAVE ME AN EXTENDED WARRANTY IN 2016 DUE TO THE ISSUES WITH MY CAR, THEY BACKDATED THE WARRANTY TO THE DATE THE CAR WAS PURCHASED. THIS ALSO SEEMS DECEPTIVE. NUMEROUS TIMES I WAS TRAVELING ON INSTERTATE ROADS, WHEN I PULLED OUT TO PASS A SEMI, THE CAR WOULD CUT OUT. WHEN ACCELLERATING IN THE CITY OR ON INSTERTATES, THERE WOULD BE NO ACCELERATION WHEN PUSHING THE ACCELATOR. JUST THE OPPOSITE WOULD HAPPEN. THE CAR WOULD CAUGH AND CHOKE BEFORE FINALLY CATCHING TO ACCELORATE. I BELIEVE BOTH FORD AND THE DEALER SHOULD BE HELD ACCOUNTABLE WITH ALL THE SAFETY ISSUES THIS CAR HAS HAD, AND CONTINUES TO HAVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231334July 12, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. THE CONTACT STATED THAT THE TRANSMISSION SHOOK WHEN THE VEHICLE ACCELERATED. ALSO, THE VEHICLE STALLED, WOULD NOT SHIFT INTO THE PROPER GEARS, AND THERE WERE DELAYS WITH THE RPMS INCREASING. THE CONTACT TOOK THE VEHICLE TO CAVALIER FORD AT CHESAPEAKE SQUARE (4021 PORTSMOUTH BLVD, CHESAPEAKE, VA 23321, (757) 488-8311) ON EIGHT SEPARATE OCCASIONS FOR THE TRANSMISSION FAILURES, BUT THE FAILURES CONTINUED. THE CONTACT BELIEVED THAT THERE WAS NO PERMANENT REMEDY AND THAT THE DEALER WAS JUST PERFORMING A PATCH JOB EACH TIME IT WAS SERVICED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 14,086. *AS *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231337July 12, 2019
POWER TRAIN
MADE COMPLAINTS TO FORD REGARDING MY TRANSMISSION FAILURES WHILE DRIVE ON ROADS, I.E. STALLING, DECREASING SPEED, JERKING ETC. AS A RESULT I HAD TO TAKE A LOSS ON THE TRADE IN AT MOUNTAIN VIEW FORD IN CHATTANOOGA, TN (LOSS = $8500.00)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231380July 12, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2014 FORD FOCUS. WHILE DRIVING 20-30 MPH, THE INSTRUMENT CLUSTER GAUGES FLUCTUATED AND THE VEHICLE LUNGED FORWARD. THE CONTACT STATED THAT THE HILL ASSIST AND ABS WARNING INDICATORS ILLUMINATED AND THE INSTRUMENT CLUSTER BECAME INOPERABLE. THE CONTACT STATED THAT THE VEHICLE HAD NOT EXPERIENCED THE FAILURES PRIOR TO BEING REPAIRED PER NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). CASTLE FORD (LOCATED AT 3930 FRANKLIN ST, MICHIGAN CITY, IN 46360, (219) 879-5381) AND THE MANUFACTURER WERE INFORMED OF THE FAILURES VIA TELEPHONE. THE FAILURES WERE INTERMITTENT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,154.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231476July 12, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR SHUDDERS SOMETIMES MAKING IT HARD TO GET INTO TRAFFIC (NO POWER) AND WHEN COMING TO A STOP THE CAR SOMETIMES LUNGES FORWARD UNEXPECTEDLY ALMOST PUTTING IT INTO CROSS TRAFFIC OR REAR-ENDING THE CAR IN FRONT OF YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230916July 11, 2019
STRUCTURE:BODY
FIRST, DRIVERS SIDE DOOR WOULD NOT LATCH SHUT. FOUND WHILE STATIONARY. THIS WAS REPAIRED. 8 WEEKS LATER, THE PASSENGER SIDE DOOR WOULD NOT LATCH. THIS WAS DISCOVERED WHILE DRIVING IN A PARKING LOT WHEN THE PANEL LIGHT CAME ON AND SAID DOOR WAS OPEN. WHEN TURNING TO PARK TO CHECK, THE DOOR SWUNG WIDE OPEN. IT WOULD NOT LATCH SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230950July 11, 2019
POWER TRAIN
UPON LAUNCH OF VEHICLE, THE DPS6 TRANSMISSION SHUDDERS VIOLENTLY LEAVING ME AND MY OCCUPANTS PRONE TO DANGER. THE CAR IS UNDRIVABLE FOR THE 1ST 3 SECONDS YOU APPLY THE GAS. THIS ISSUE, EVEN AFTER THEIR INITIAL "FIX" HAS DONE THIS FROM MILE #01. 90,000 MILES, 5 YEARS, SAFETY OF EVERYONE DRIVING THESE VEHICLES IS COMPROMISED DAILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230965July 11, 2019
POWER TRAIN
THE CAR CONSTANTLY HAS SEVERE SHUTTERING WHEN ACCELERATING. ALREADY HAD TO REPLACE THE CLUTCH, ON A N AUTOMATIC CAR AT 70K MILES, AND IT IMMEDIATELY HAD THE SAME ISSUES THE DEALERSHIP SAID COULDNT BE FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230978July 11, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS CAR HESITATES AND JERKS FROM A STOPPED POSITION. THERE IS A RATTLE AS THE CAR STARTS MOVING. ON TWO OCCASIONS, WHILE MERGING UPHILL INTO TRAFFIC, THE CAR STALLED. ON SEVERAL OTHER OCCASIONS, IT CAME CLOSE TO STALLING. I'VE TAKEN IT TO THE DEALER SEVERAL TIMES OVER THE YEARS AND THEY TELL ME THERE IS NOTHING WRONG. WHEN I GET THE CAR BACK FROM BEING REPAIRED, THE 'CHECK ENGINE' LIGHT COMES BACK ON AFTER A WEEK OR TWO. I CAN'T ANSWER YOUR QUESTION BELOW ABOUT WHEN IT HAPPENED. IT HAPPENS ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11230983July 11, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
MY MODULE CONTROL TO THE TRANSMISSION WENT OUT, I PAID TO HAVE IT REPLACE. NOW MY CAR IS AT FORD BECAUSE THE MOTOR CLUTCH TO THE TRANSMISSION NEEDS TO BE REPLACE, THIS HAPPENED WITHIN A WEEK OF GETTING OUT OF THE SHOP FOR THE FIRST TIME. I CAN'T UPLOAD ANYTHING, CAR HAS BEEN AT FORD SINCE JUNE 20
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231092July 11, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
I HAVE A 2014 FORD FOCUS TITANIUM. MY VEHICLE HAS JUST PASSED THE 70,000 MILE MARK AND CONTINUES TO EXPERIENCE WITH THE TRANSMISSION TO INCLUDE BUCKING, KICKING, JERKING, AND DELAYED ACCELERATION. THE VEHICLE HAS BEEN IN FOR MULTIPLE SOFTWARE UPDATES AND A NEW CLUTCH. THE PROBLEM CONTINUES AND I DO NOT BELIEVE THE COMPANY HAS A SOLID FIX FOR THIS. THE ISSUES WITH THE TRANSMISSION ARE FOR MULTIPLE YEARS WITHIN THE FOCUS AND FIESTA VEHICLES. JUST TODAY, THE VEHICLE LOST ACCELERATION AS I WAS GOING AROUND A TURN. SIMPLY PUT, I DO NOT FEEL SAFE IN MY FORD FOCUS AND I WANT TO KNOW WHAT IS BEING DONE TO RESOLVE THIS SO DRIVERS ARE SAFE AND SECURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231151July 11, 2019
POWER TRAIN
MY TRANSMISSION SHUTTERS WHEN STARTING TO MOVE WHEN TRANSMISSION IN WARM. I HAVE HAD THIS REPAIRED ONCE AND THEY REPLACED SOME KIND OF RUBBER SEALS. THEY ALSO REPLACED THE BRAIN BOX FOR THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231155July 11, 2019
POWER TRAIN
HAVING PROBLEMS WITH TRANSMISSION. CLUTCH WOULD CHATTER, SHUDDER AND SLIP. TRANSMISSION CONTROL MODULE WAS REPROGRAMMED ON: 6/15/2015, AND 2/01/2016. AFTER THAT ACTION THE CLUTCH WAS REPLACED ON 2/16/2018. WHILE TURNING INTO TRAFFIC THE TRANSMISSION WOULD SOMETIMES SLIP AND NOT GET THE CAR UP TO SPEED. WHEN THE ENGINE IS TURNED OFF THE CLUTCH SHUDDERS OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231157July 11, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WE HAVE HAD PROBLEMS WITH THE ACCELERATION SINCE WE BOUGHT THE CAR. THE CAR DOES NOT CHANGE GEARS CLEANLY. INSTEAD IT MAY HESITATE BEFORE CHANGING GEARS, ACT LIKE IT IS IN NEUTRAL WITH HIGH REVOLUTIONS AND NO CHANGE IN ACCELERATION. WE HAVE TO PLAY WITH THE PEDAL CONSTANTLY TO TRY TO MAKE IT ACT NORMAL IN CHANGING GEARS EVEN THOUGHT THIS IS AN AUTOMATIC TRANSMISSION CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231191July 11, 2019
FUEL/PROPULSION SYSTEM
I RECEIVED A NOTICE FROM FORD (12/2018) ABOUT A RECALL 18V-735. THIS INVOLVES A "STUCK PURGE VALVE"(CPV) WITH IN THE FUEL VAPOR SYSTEM. THE LETTER SAID I WOULD BE NOTIFIED WHEN THE PART WOULD BE READY FOR THE REPAIR. IT SAID THE PARTS WERE TO ANTICIPATED TO BE AVAILABLE BY 1ST QUARTER, 2019. WE ARE NOW INTO THE 3RD QUARTER OF THE YEAR AND I HAVE YET TO RECEIVE NOTICE OF THE PART BEING READY TO MAKE THE REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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