Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10098587November 10, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
I OWN A 2000 FORD FOCUS. I NOTICED THAT SOMETIMES THE TRUNK WOULDNT LATCH SO I WOULD HAVE TO GO BACK AND TRY IT AGAIN. THROUGH TIME IT EVENTUALLY WOULDNT LATCH SHUT AT ALL. I WAS THEN UNABLE TO LOCK MY TRUNK COMPLETELY. IN THE PROCESS OF ALL OF THIS SOMEHOW MY TRUNK HOOD GOT BENT. I ASSUME THAT SINCE THE LATCH WAS BROKEN,EVERYTIME I TRIED TO SHUT THE TRUNK IT BENT THE HOOD SLIGHTLY. TO FIX THE PROBLEM I HAD TO PURCHASE A NEW TRUNK MECHANISM AND INSTALL IT MYSELF. I QUOTED THE COST TO FIX IT AT A REPAIR SHOP, AND IT CAME UP TO OVER $100. DOING IT MYSELF SAVED ME ABOUT $20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099764November 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEYS FAILED TO TURN IN THE IGNITION, AND WAS UNABLE TO START VEHICLE. DEALERSHIP WILL BE NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10099804November 10, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
CONSUMER NOTICED ON NUMEROUS OCCASIONS THAT FUEL GAUGE WOULD INDICATE THAT FUEL TANK WOULD BE HALF OR MORE FILLED. THEN, VEHICLE STALLED. CONSUMER HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT FUEL TANK NEEDED TO BE REPLACED. CONSUMER INFORMED THE MECHANIC THAT FUEL TANK WAS REPLACED FIVE OR MORE TIMES BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098630November 10, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY MOM DROVE MY 2000 FORD FOCUS TO THE SHOP TO HAVE THE BRAKES DONE. SHE HAD NO PROBLEM INSERTING THE KEY INTO THE IGNITION AND STARTING THE CAR. I HAVE NEVER HAD ANY PROBLEMS WITH IGNITION STICKING OR KEY NOT TURNING. WHEN AUTO MECH CAME OUT TO MOVE THE CAR, THE KEY COULD NOT BE INSERTED ALL THE WAY INTO THE KEYHOLE AND WOULD NOT TURN. 2 MECHS AND MY MOM TRIED GET TO THE IGNITION TO UNLOCK. WE THEN CALLED COURTESY FORD & WERE TOLD THIS IS A KNOWN PROBLEM W/ FOCUS' & WE WOULD HAVE TO REPLACE THE IGNITION LOCK. THIS COST WAS EST AT $260. IF THIS IS A "KNOWN PROBLEM WITH THE 2000 FORD, WHY ARE WE HAVING TO PAY FOR REPAIRS?*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101449November 8, 2004
STEERING, POWER TRAIN
THE VEHICLE'S STEERING WHEEL CAME OFF TWICE WHILE DRIVING. *NM CAMPAIGN ID NUMBER : 02V289000. THE CONSUMER STATED THAT SHE WAS ALMOST KILLED THREE TIMES WHILE DRIVING THIS VEHICLE. TRANSMISSION FAILED THREE TIMES. THE VEHICLE HAD BEEN IN AN ACCIDENT AND THE INFORMATION WAS NOT GIVEN AT TIME OF PURCHASE. *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098467November 8, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, UNKNOWN OR OTHER
REAR DOORS DO NOT LATCH PROPERLY AND POWER LOCKS DO NOT WORK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098420November 7, 2004
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FIRST PROBLEM STARTED WITH VEHICLE STALLING- FOUND OUT THAT FUEL PUMP WAS FAULTY. PUMP WAS REPLACED BECAUSE OF RECALL. SECOND PROBLEM STARTED WITH NO WARNING- REMOTE FOR DOOR LOCKS/HATCH BACK/ANTI-THEFT STOPPED WORKING AND AUTOMATIC DOOR LOCKS ALSO STOPPED WORKING. EVEN AFTER REPLACING BATTERY IN BOTH REMOTES STILL DOES NOT WORK. AT THE SAME TIME KEYLESS ENTRY STOPPED WORKING I NOTICED THAT WHEN I TURN ON MY REAR WINDSHIELD WIPER THE REAR HATCH OPENS. I FEAR THAT THIS COULD BE A SAFETY ISSUE BECAUSE IF DRIVING DURING RAIN CAN'T USE REAR WIPER OR HATCH CAN OPEN AND ANYTHING IN REAR OF VEHICLE COULD FALL OUT CAUSING AN ACCIDENT. PLEASE NOTIFY ME IF THIS IS A RE-OCCURRING PROBLEM AND WHAT CAN BE DONE TO REMEDY IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098366November 6, 2004
ELECTRICAL SYSTEM, TIRES, EQUIPMENT:APPLIANCE:AIR CONDITIONER
MANY PROBLEMS, THE RADIO STARTED SHORTING OUT ALMOST IMMEDIATELY. I HAVE TO REPLACE MY TIRES AT LEAST ONCE A YEAR (10,000 MILES.) AT 37000 MILES AFTER THE BUMPER TO BUMPER RAN OUT, MY AIR CONDITIONER AND HEATER FAN ONLY WORKED ON 4, 1, 2, AND 3 DID NOT. I TOOK IT TO FORD, THE DIAGNOSIS WAS AN OPEN CIRCUIT WHICH COST ME $409.00. ( I THINK I WAS RIPPED OFF) LAST MONTH I TOOK A ROAD TRIP AND WHENEVER I WOULD CLIMB STEEP INCLINES THE CAR SPUTTERED AND EVENTUALLY DIED. THERE WAS NO INDICATION OF MY CAR OVERHEATING. AFTER ABOUT 5 MINUTES OR SO THE CAR WOULD START AND CONTINUE TO SPUTTER UP THE HILL. THIS MADE IT EXTREMELY UNSAFE FOR ME AND MY FAMILY RESULTING IN A NEAR COLLISION WITH A TRUCK. THIS WEEK, MY CAR WOULDN'T START AT ALL, THERE WAS SOME CORROSION ON THE BATTERY TERMINALS SO I CLEANED THEM W/A WIRE BRUSH. I ALSO NOTICED THAT THE CABLES LOOKED BURNED. THE CAR STARTED AFTER WE JUMPED IT, BUT DIED AFTER REMOVING THE CABLES. I HAVE SPENT MORE MONEY ON THIS CAR THAN ANY OTHER CAR I HAVE EVER OWNED. MY LAST CAR WAS A FORD ESCORT, I STILL HAVE IT, IT IS 10 YEARS OLD AND HAS WELL OVER 100000 MILES ON IT WITH NO PROBLEMS. I HAVE 9 PAYMENTS LEFT ON MY FOCUS AND WILL BE SELLING IT AFTER THAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098300November 5, 2004
ELECTRICAL SYSTEM:IGNITION
I ATTEMPTED TO TURN MY KEY TO THE "ON" POSITION WHEN THE KEY REFUSED TO TURN. THE STEERING WHEEL LOCK WAS ENGAGED AND WOULD NOT ALLOW ME TO TURN MY KEY TO DISENGAGE IT. IT TOOK ROUGHLY AN HOUR OF TWISTING THE STEERING WHEEL AND ALL SORTS OF TROUBLE TO FINALLY GET THE STEERING WHEEL TO UNLOCK AND ALLOW TO THE KEY TO TURN. THIS WAS THE SIXTH TIME THIS HAD OCCURED, BUT THE MOST SEVERE INCIDENT TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098268November 4, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I BOUGHT A USED FORD FOCUS 2000 IN JULY 2002, SINCE THEN THE STEERING WHEEL LOCKED A LOT OF TIMES. I CANNOT START THE CAR AND HAVED TO TOWED TO DEALERSHIP AND REPLACE THE LOCK CYLINDER TWICE. THIS PROBLEM SEEMS TO BE REPEAT EVERY YEAR OR SO. THE LASTEST INCIDENT WAS YESTERDAY. SINCE THE WARRANTY WAS OVER, I HAVE TO PAY BY MYSELF TO REPLACE THE LOCK CYLINDER. I AM WONDERING WHY FORD DOESN'T LET CUSTOMER KNOW THIS PROBLEM AND PROVIDE LIFE-TIME WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098205November 3, 2004
ELECTRICAL SYSTEM:IGNITION
LAST FRIDAY MY 2000 FORD FOCUS WOULD NOT START. I HAD TO FORCE THE KEY INTO THE IGNITION. WHEN THE KEY FINALLY WENT INTO THE IGNITION IT WOULD NOT TURN AT ALL. THIS WAS THE SECOND TIME I HAD THIS PROBLEM. THE FIRST TIME I WAS ABLE TO GET THE KEY TO WORK AFTER AWHILE. *AKHOWEVER, AFTER 2 HOURS OF TRYING TO GET THE KEY TO TURN THIS TIME, I GAVE IN AND CALLED A TOW TRUCK. THEY ASKED ME IF I WAS ABLE TO GET THE CAR INTO NEUTRAL. UNTIL NOW I HAD NOT CHECK THIS. TO MY SURPRISE THE CAR WOULD NOT BUDGE OUT OF PARK. IT WAS THEN TOWED TO MY MECHANIC. ON MONDAY, THE MECHANIC FOUND OUT THAT MY IGNITION SWITCH WAS BAD. FORD ARE SET UP SO THAT TO REMOVE THE IGNITION YOU MUST TURN TO KEY A QUARTER OF A TURN. SINCE MY KEY WOULD NOT BUDGE THEY HAD TO DRILL OUT MY IGNITION. SINCE THE NEW PART CAME FROM FORD MY MECHANIC SAID THIS MAY HAPPEN AGAIN. I HAD TO PAY $299.00 TO FIX A PROBLEM THAT MAY HAPPEN AGAIN. AFTER THIS I DID AN INTERNET SEARCH AND FOUND THAT MANY PEOPLE WITH MY MAKE AND MODEL OF CAR ARE HAVING THIS PROBLEM. I EVEN SPOKE WITH THE DEALERSHIP WHERE I PURCHASED THE CAR. THE MECHANIC THERE TOLD ME HE HAS FIXED SEVERAL AND WAS SURPRISED IT HAD NOT BEEN RECALLED YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098062October 31, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY IGNITION SUDDENLY JAMMED, NOT ACCEPTING MY KEY WITHOUT CONSIDERABLE PLAYING. EVEN AFTER GETTING THE KEY IN, IT THEN WOULDN'T COME OUT WITHOUT JIGGLING AND FORCE. AFTER LUBRICATING THE LOCK I CAN GET THE KEY IN BUT THE IGNITION WILL NO LONGER TURN, WHICH LEFT ME STRANDED. I HAVE SINCE LEARNED THAT THIS IS A COMMON PROBLEM ON THE 2000 FORD FOCUS DUE TO POOR DESIGN OF THE IGNITION. I HAVE REMOVE THE TUMBLERS FROM THE LOCK SO I CAN CONTINUE USING THE CAR. 8JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10094457October 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
WHILE DRIVING PASSENGER 'S SIDE DOOR OPENED UNEXPECTEDLY. THE DOOR LATCH WAS STUCK IN THE OPEN POSITION. THE DEALER REPLACED THE LATCH. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098921October 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR PROBLEM EXPERIENCED WITH 2000 FOCUS DOOR LATCHES. *BF WHILE MAKING A LEFT TURN INTO A DRIVEWAY THE RIGHT REAR DOOR FLEW OPEN. A PASSENGER WAS SITTING IN THAT SEAT AND WAS LUCKILY WEARING THE SEAT BELT. THE CONSUMER HAS HAD PROBLEMS WITH THE DOORS PRIOR TO THIS INCIDENT. THE CONSUMER HAS HAD TO SLAM THE DOORS SEVERAL TIMES FOR THEM TO CLOSE PROPERLY. THE CONSUMER ALSO NOTICED WHILE DRIVING THE DOOR AJAR LIGHT WOULD ILLUMINATE ON THE DASH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097942October 28, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2000 FORD FOCUS DRIVER'S SIDE BACK DOOR DOESN'T STAY CLOSED. VERY DIFFICULT TO GET THE DOOR TO STAY SHUT. DOOR HAS OPENED WHILE DRIVING. THIS HAS BEEN HAPPENING OVER THE LAST SEVERAL MONTHS. THE VEHICLE HAS 44,000 MILES ON IT. OUR SCHOOL HAS 3 2000 FORD FOCUS VEHICLES THAT ARE USED WITH A FAMILY PROGRAM AND DOES TRANSPORT CHILDREN AND FAMILIES. TOOK VEHICLE TO LOCAL DEALER WHO REPLACED DRIVERS REAR DOOR LATCH AND CABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097836October 27, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
UPON TRYING TO SHUT THE REAR LEFT DOOR IT WILL NOT SHUT, THE LATCH DOES NOT CATCH. CONSUMER HAD TO CONTINUOUSLY SLAM THE DOOR TO GET IT SHUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096343October 25, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS ZX3 WHICH I BOUGHT NEW. I HAVE HAD TO REPLACE THE IGNITION TWICE AND THIS MORNING THE IGNITION FAILED AGAIN. THIS VEHICLE IS NO LONGER UNDER WARRANTY AND I LAST REPLACED THE IGNITION NINE MONTHES AGO. THE CAR HAS ALSO STARTED TO STALL WHEN THERE IS A QUARTER TANK OF GAS OR LEFT IN THE TANK. IT RUNS ROUGH AT STOP LIGHTS, THEN WILL START SPUTTERING AND THEN STALL OUT. JUST BEFORE IT COMPLETELY SHUTS OFF, THE BATTERY WARNING LIGHT WILL COME ON. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096356October 25, 2004
ELECTRICAL SYSTEM:IGNITION
KEY WON'T TURN, CAN'T START CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096399October 25, 2004
ELECTRICAL SYSTEM:IGNITION
UPON PURCHASING MY VEHICLE USED 4 DAYS LATER I HAD TO HAVE MY IGNITION REPLACED BECAUSE THE KEY WOULD NOT COME OUT OF THE IGNITION, ONLY 2 MONTHS LATER I AM HAVING THE SAME PROBLEM AND THE DEALER I BOUGHT MY CAR FROM ONLY CARRIED A 45 DAY WARRANTY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096271October 23, 2004
ELECTRICAL SYSTEM:IGNITION
1. NOTHING LEAD TO THE FAILURE, IT JUST HAPPENED. 2. I CAN'T DRIVE THE CAR BECAUSE THE KEY WON'T TURN. I CAN INSERT IT FINE, BUT IT WON'T TURN AT ALL. I EVEN TRIED ANOTHER SET OF KEYS. I HAVE A 2000 FORD FOCUS AND I'M HAVING A PROBLEM WITH THE STEERING WHEEL LOCKING UP AND THE IGNITION KEY WON'T TURN. I TRIED JILTING THE WHEEL TO TRY TO GET IT TO UNLOCK, BUT NO LUCK. THE CAR IS ONLY 4 YEARS OLD. THIS SHOULD NEVER BE AN ISSUE. I THINK IT IS A DESIGN FLAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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