Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10102645December 11, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON PLACING KEY INTO IGNITION, THE CHAMBER FAILS TO TURN TO START AND TURN AT ALL. HAD TO CALL AAA TO GET VEHICLE TOWED. DRIVER OF TOW TRUCK WAS WELL AWARE OF THE PROBLEM SPECIFIC TO A FORD FOCUS. HE WAS ABLE TO TAP THE STEERING COLLAR AND THE LOCK UNBOUND. THIS IS NOT AN ISSUE WITH THE WHEEL NEEDING A SLIGHT TURN. THE CYLINDER APPARENTLY OVER TIME WEARS CAUSING THE IGNITION LOCK TO BIND. HE SAID IT MIGHT HELP PUTTING SOME WD 40 ON THE KEY BUT THE LOCK WAS A WELL KNOW PROBLEM THAT WILL REQUIRE REPLACEMENT. SEARCHING THE INTERNET, I HAVE SEEN MANY INSTANCES OF THIS PROBLEM, IN THE HUNDREDS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102716December 11, 2004
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS AND I HAVE BEEN HAVING TERRIBLE PROBLEMS WITH MY IGNITION. SEVERAL DOZEN TIMES I HAVE NOT BEEN ABLE TO START MY CAR OR IT HAS TAKEN ME A SIGNIFICANT AMOUNT OF TIME TO BE ABLE TO START THE CAR. I TOLD MY LOCAL FORD DEALER ABOUT THE PROBLEM AND SAID IT WOULD COST ABOUT $300 TO FIX THE IGNITION. HOWEVER, HE TOLD ME THAT I WAS THE FOURTH PERSON THAT HAD CALLED HIM THAT VERY SPECIFIC DAY REPORTING THE SAME PROBLEM WITH OTHER FOCUS'. I HAVE SEARCHED THE INTERNET AND HAVE FOUND HUNDREDS OF OTHER PEOPLE POSTING COMPLAINTS ONLINE AND I THINK IT IS ABOUT TIME FOR A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103478December 10, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER PUT THE KEY IN THE IGNITION TO START THE VEHICLE AND KEY WOULDN'T TURN. CONSUMER CALLED FORD, AND THE DEALER STATED THAT THE IGNITION TUMBLER WAS BAD. CONSUMER HAD THE VEHICLE TOWED TO REPAIR SHOP FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060912December 7, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CONSUMER HAD EXPERIENCED SYMPTOMS OF ENGINE HESITATION, LOSS OF POWER SURGING, AND OTHER SIMILAR SYMPTOMS DUE TO VEHICLE'S FUEL PUMP WHICH WAS DEFECTIVE BEFORE RECEIVING RECALL NOTICE FROM MANUFACTURER. (NAR) *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102337December 7, 2004
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:MECHANICAL
THE KEY WILL NOT TURN IN THE IGNITION. IGNITION HAD TO BE REPLACED. THIS IS THE THIRD TIME IT HAS HAPPENED, AND I HAD TO HAVE IT TOWED EACH TIME.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102205December 6, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
STEERING COLUMN IGNITION LOCK. KEY INSERTED AND WON'T COME OUT, CAN'T TURN KEY - NO STEERING, NO POWER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102209December 6, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS. IGNITION LOCKS, PUT KEY IN IGNITION BUT KEY WILL NOT TURN, NO MATTER WHAT IS DONE. THIS IS THE SECOND TIME THIS HAS OCCURRED WITH THIS SAME VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102132December 4, 2004
ELECTRICAL SYSTEM:IGNITION
ONCE I PLACE THE KEY IN THE IGNITION OF MY 2000 FORD FOCUS ZTS IT DOESN'T ALWAYS TURN. I HAVE TO PLAY AROUND WITH IT FOR A MINUTE OR TWO BEFORE I GET IT TO TURN OVER AND START MY CAR. I FEAR SOON THAT IT WON'T WORK AT ALL AND I'LL BE STUCK SOME PLACE. I'VE KNOWN OF MANY OTHER PEOPLE THAT HAVE HAD THIS VERY SAME PROBLEM WITH THEIR FOCUS'S. PEOPLE HAVE HAD A DEALERSHIP FIX IT, ONLY TO HAVE IT START DOING IT AGAIN WITH IN A MONTH LATER AND SEVERAL HUNDRED DOLLARS LESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102138December 4, 2004
ELECTRICAL SYSTEM:IGNITION
I BROUGHT MY 2000 FOCUS BRAND NEW. YESTERDAY, WENT TO A MEETING ON THE OTHER SIDE OF THE CITY. I WAS THE LAST TO LEAVE AND MY KEY WOULD ONLY GO HALF WAY INTO THE IGNITION. NO MATTER OF WIGGLING WOULD GET IT TO BUDGE. I HAD TO CALL A TOW TRUCK AND TAKE IT TO THE DEALERSHIP. THEY REPLACED THE IGNITION: TOTAL COST 394.41 WITH TOWING. LEARNED FROM A FRIEND THAT THERE HAS BEEN A TECHICAL SERVICE BULLETIN ON THIS FOR YEARS. OF COURSE MY CAR IS OUT OF WARRENTY. BUT I HAVE FILED A COMPLAINT WITH FORD AND ASKING FOR A "GOOD WILL' REMBURSMENT TO COVER COSTS. I THINK THIS SHOULD BE SENT TO THE MAJOR NETWORKS FOR INVESTIGATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102151December 4, 2004
ELECTRICAL SYSTEM:IGNITION
MY IGNITION LOCKED LEAVING ME STRANDED. I HAVE TOWED THE CAR TO THE DEALERSHIP. UPON LOOKING THROUGH WEBSITES (WWW.EDMUNDS.COM, WWW.AUTOWHIZ.COM), I SEE THIS IS A COMMON PROBLEM. THERE WERE OVER 200 RESPONSES WITH SIMILAR PROBLEMS. SOMEONE FROM A LOCAL REPAIR SHOP TRIED TO GET THE KEY TO TURN AND COULD NOT. HE SAID HE HAD WORKED FOR FORD FOR 38 YEARS AND BELIEVED THAT THE CYLINDER WAS THE PROBLEM. HE SAID THAT HE HAD SEEN A NUMBER OF EARLY FORD FOCUSES (MINE IS 2000) HAVE SIMILAR PROBLEMS. I HAVE HAD A LOT OF PROBLEMS WITH THE FOCUS. THERE HAVE BEEN MORE THAN 12 RECALLS ON THE CAR. THE DEALERSHIPS AND CUSTOMER SERVICE ARE MORE OFTEN THAN NOT UNCOOPERATIVE. I'VE FOUND THAT DEALERS DO NOT WANT TO HONOR THE RECALLS, ESPECIALLY IF A RENTAL CAR COMES WITH IT. THEY DID NOT WANT TO REPLACE THE FUEL PUMP WHICH WAS RECALLED UNLESS I EXHIBITED PROBLEMS EVEN THOUGH THE FUEL PUMP HAD BEEN RECALLED. FOCUS OWNERS ARE SPENDING UPWARDS OF $350 ON THE IGNITION REPAIR ALTHOUGH IT IS CLEARLY A MANUFACTURER'S DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102152December 4, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY FAILS TO TURN IN LOCK CYLINDER. STEERING WHEEL CANNOT BE MOVED OR UNLOCKED WHEN VEHICLE IS PARKED. VEHICLE HAS BEEN STRANDED AND TOWED TO FORD DEALER FOR REPAIR 3 TIMES ( AT 22000, 37254 & 43000 MILES) NOW. INOPERATIVE LOCK CYLINDER WAS DRILLED OUT AND REPLACED IN EACH CASE. I WAS CHARGED $287.00 FOR THE SECOND REPAIR (PLUS TOWING) BECAUSE IT "WAS NOT COVERED UNDER WARRANTY".*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103104December 3, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER WAS UNABLE TO START VEHICLE. THE IGNITION SWITCH WOULD NOT TURN ON. DEALER WAS CONTACTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102017December 2, 2004
ELECTRICAL SYSTEM:IGNITION
UPON STARTING THE VEHICLE IT FAILED TO START. THE KEYS WOULDN'T TURN IN THE IGNITION, AND THE STEERING WHEEL LOCKED UP. A LOCK SMITH INFORMED THE CONSUMER THAT THIS WAS A COMMON PROBLEM WITH THESE VEHICLE, AND WAS CAUSED BY THE IGNITION CHIP FREEZING UP. HE REFUSED TO REPLACE THE IGNITION BECAUSE OF PAST EXPERIENCES. AFTER THE IGNITION WAS REPLACED THE PARTS FAILED AGAIN BECAUSE OF THE SAME FAILURE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100946December 2, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH LOCKED UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103708November 30, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION KEY WOULD NOT TURN, WHEN ATTEMPING TO START THE VEHICLE. REPLACED IGNITION LOCK AND CYLINDER. R/R FUEL DELIVERY MODULE. *BF *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10101839November 30, 2004
ENGINE AND ENGINE COOLING
NHTSA CAMPAIGN 03V482000; FORD ISSUED A STALLING RECALL. THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN ALTHOUGH IT WAS EXPERIENCING THE SAME PROBLEM. BRAKE LIGHTS DO NOT OPERATE WELL. THE BULB AND SWITCH WERE CHANGED, BUT STILL THERE WAS NO CHANGE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096804November 30, 2004
SUSPENSION:FRONT
WHEN TURNING IN EITHER DIRECTION A RUBBING SOUND WAS PRODUCED. THE DEALER STATED THE FRONT STRUTS NEED TO BE REPLACED, BUT THE PART WAS ON BACK ORDER. *JB THE SPRINGS WERE BROKE ON THE DRIVER'S SIDE. 2 STRUTS, 2 SPRINGS, 2 SWAY BAR LINKS AND ALIGNED THE FRONT END WERE REPLACED. THE CONSUMER REQUESTED REIMBURSEMENT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100706November 29, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
MY 2000 FORD FOCUS SE HAS FAULTY REAR DOOR LATCHES. THEY WILL NOT STAY CLOSED. THEY STARTED TO BECOME DIFFICULT TO LATCH IN 2003. FORD WAS NOTIFIED BUT REFUSED TO PAY FOR FIXING THE DOORS. NOW I USE BUNGEE CORDS TO KEEP THE DOORS CLOSED WHILE DRIVING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100725November 29, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A 2000 FORD FOCUS LX AND I HAVE HAD TO REPLACE THE IGNITIONS SWITCH TWICE DUE TO MY IGNITION LOCKING AND MAKING IT IMPOSSIBLE FOR ME TO START MY CAR. ON SATURDAY,NOVMEBER 27,2004, I BEGAN TO HAVE THIS PROBLEM AGAIN, I HAD TO HAVE MY CAR TOWED TO MY HOME THAT EVENING. I HAVE BEEN TOLD BY A LOCKSMITH, THE TOW GUY AND OTHER PEOPLE WITH THE SAME COMPLAINT AND EVEN A PERSON WHO WORKS FOR FORD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100648November 28, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I PARKED MY CAR IN THE GARAGE BUT I AM UNABLE TO START IT NOW. THE IGNITION WILL NOT TURN AND IT IS LOCKED INTO ONE POSITION. I CANNOT OPERATE THE VEHICLE BECAUSE THE IGNITION IS LOCKED. I PLAN TO CALL THE LOCKSMITH AND/OR DEALERSHIP ABOUT THIS ON MONDAY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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