Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10104439December 24, 2004
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
KEY GETS STUCK IN IGNITION AND CAR WON'T CRANK . THIS JUST HAPPENED TO ME AGAIN AND IT'S 17 DEGREES OUTSIDE AND ICY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104446December 24, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
1.) BRAKE LIGHT FLICKERED, BUT BRAKES WORKED, ON 40 MILE COMMUTE FROM WORK TO HOME. 2.) BRAKES FAILED COMPLETELY (PEDAL WENT TO FLOOR) AS I STOPPED CAR IN MY GARAGE. INSPECTION REVEALED FRONT DRIVER BRAKE LINE CUT OPEN BY INNER PLASTIC WHEEL WELL COVER-I HAVE DIGITAL PICTURES. LOST ALL FLUID IN UPPER RESOVOIR. OLD PARTS ARE AVAILABLE. 3.)BRAKE LINE WAS REPLACED, PLASTIC WHEEL WELL COVER WAS TRIMMED AWAY FROM BRAKE LINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104206December 21, 2004
ELECTRICAL SYSTEM:IGNITION
THE KEY TO MY VEHICLE HAS BEEN INCREASINGLY DIFFICULT TO USE IN MY IGNITION OVER THE PAST YEAR. AT TIMES IT WOULD TAKE UP TO 2 HOURS TO GET THE KEY TO WORK AND THE IGNITION STARTED. THE LAST TIME THIS HAPPENED, MY WIFE AND TWO CHILDREN WERE STRANDED WITH NO WAY OF GETTING HOME. FINALLY, AFTER SEVERAL ATTEMPTS AND A LENGTHY AMOUNT OF TIME LATER, SHE WAS ABLE TO GET THE KEY TURNED AND THE CAR STARTED. THE IGNITION CYLINDER IN MY VEHICLE IS NOW COMPLETELY BROKEN (OR SOMETHING SIMILAR). I AM UNABLE TO USE MY VEHICLE AT ALL NOW. AFTER TWO DAYS OF ATTEMPTING TO TURN THE KEY, IT HAS FAILED. THE FAILURE HAS NOT BEEN CORRECTED YET, BUT I AM AWARE THAT A NEW IGNITION CYLINDER WILL NEED TO BE INSTALLED ON THE VEHICLE. THIS WILL CONSIST OF TOWING THE VEHICLE TO THE DEALERSHIP BECAUSE THERE IS NO WAY OF STARTING THE CAR OR UNLOCKING THE STEERING WHEEL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105084December 20, 2004
ELECTRICAL SYSTEM:12V/24V/48V BATTERY, SUSPENSION:FRONT
AFTER HAVING THE VEHICLE SERVICED ON TWO DIFFERENT RECALLS VEHICLE PERFORMED POORLY. THE FIRST RECALL WAS FOR BATTERY WIRING CORROSION. CURRENTLY, THE BATTERY FAILED. THE SECOND WAS FOR THE PIN BOLT CONTROLS. STEERING WHEEL SHOOK, AND THE TWO LEFT FRONT TIRES WERE REPLACED FOR EXTENSIVE WEAR, AND A BLOW OUT. THE TIRES WERE REPLACED, AND THE VEHICLE ALIGNED. HOWEVER, VEHICLE CONTINUED TO WEAR OUT, THE TIRES AND THE STEERING WHEEL SHOOK. MANUFACTURER OFFERED NO SOLUTION. NO RECALLS FOUND. *AK.....ALSO, WAS EXPERIENCING PROBLEMS WITH DECREASED POWER. CONSUMER OBJECTED TO PAYING FOR REPAIRS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104172December 20, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
TODAY, DURING A SNOWSTORM, I TRIED TO START THE CAR AND THE KEY WOULD NOT INSERT INTO THE IGNITION - THE WHEEL WAS LOCKED AND THERE WAS NO WAY TO START THE CAR. I HAS TWO BABIES WITH ME, AND HAD TO CALL AAA. I HAVE CHECKED ON THE WEB AND THIS IS A HIGE PROBLEM WITH THIS CAR, YET THE FORD COMPANY WILL NOT ISSUE A RECALL. IT IS INCREDIBLY UNSAFE. THE CAR WAS INOPERABLE. I WAS STRANDED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10104088December 19, 2004
FUEL SYSTEM, GASOLINE
PLEASE LOOK INTO THE FUEL SYSTEMS OF THE 2000 FORD FOCUS. MY SON AND HIS FRIEND WERE KILLED IN AN AUTOMOBILE ACCIDENT ON 12/8 IN DETROIT, MI. EARLY THAT MORNING, THEY STRUCK A FIRE HYDRANT AND THE CAR EXPLODED (BACK OF THE ENGINE FIRE). EARLIER, IN THE SUMMER OF 2004, I HAD DRIVEN THE CAR HOME, TURNED OFF THE ENGINE, AND GONE IN THE HOUSE. ABOUT 5 MINUTES LATER. I CAME OUT TO GO TO DINNER WITH MY WIFE...THE CAR WOULDN'T TURN OVER. WHEN I GOT OUT, I FOUND GAS SPEWED ALL OVER THE STREET. I HOSED DOWN THE AREA, AND HAD THE CAR TOWED TO BILL BROWN FORD-LIVONIA, MI. THE CAR WAS REPAIRED, AND I WAS ASSURED THAT ALL WAS WELL. NOW, 5-6 MONTHS LATER, THIS ACCIDENT OCCURRED. I AM NOT SUGGESTING THAT THE ACCIDENT (HITTING THE HYDRANT) WASN'T MY SON'S DOING. HOWEVER, THE SPEED AT WHICH THE ACCIDENT OCCURRED (EST. AT 35 MPH) SHOULDN'T HAVE RESULTED IN A FUEL LINE BREAK AND FIRE. PLEASE CHECK INTO THE INCIDENT. THE INCIDENT REPORT NUMBER (DETROIT POLICE DEPARTMENT) IS [XXX]. THE VIN NUMBER OF THE CAR IS [XXX]. THE SERVICE RECORD AT BILL BROWN FORD WILL NOTE A LONG HISTORY OF FUEL SYSTEM PROBLEMS, INCLUDING THE ISSUE NOTED ABOVE (GAS ON THE STREET). MORE THAN ANYTHING I WANT TO PREVENT ANOTHER TRAGEDY. PLEASE LOOK INTO THIS MATTER. *JB UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
2
#10104095December 19, 2004
ELECTRICAL SYSTEM:IGNITION
IGNITION WILL NOT TURN. ONE MINUTE IT WAS WORKING FINE, AND THE NEXT, THE KEY WILL NOT TURN. ALSO, ONE MINUTE MY AUTOMATIC LOCKS WILL WORK, THEN MY CAR TOTALLY UN-PROGRAMMED ITSELF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103993December 17, 2004
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS HAS A DEFECTIVE IGNITION. THE CAR WILL LOCK UP AT ANY TIME. PROBLEM HAS BEEN FIXED TWICE IN MY CAR, NOW THE PROBLEM HAS RETURNED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105549December 16, 2004
LATCHES/LOCKS/LINKAGES
FORD FOCUS CONCERNING THE REAR DOOR LATCH FAILURE THAT ALLOWS THE DOOR TO OPEN WHILE THE VEHICLE WAS IN MOTION. *BF WHEN THE BRAKES WERE APPLIED, BOTH REAR DOORS WOULD OPEN. THE REAR HATCH OPENED ONCE PER WEEK. THE CONSUMER WAS INFORMED THAT THE 14 MONTH OLD LATCHES WERE WORN OUT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103932December 16, 2004
ENGINE AND ENGINE COOLING
WHILE AT A STOP THE PISTONS DROPPED. CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103803December 15, 2004
ELECTRICAL SYSTEM:IGNITION
RECALL 03V482000 CONCERNING INTERMITTENT STALLING. MANUFACTURER IS NOT ALLOWING THE DEALER TO HONOR THIS RECALL BECAUSE THE VEHICLE HAS A BRANDED TITLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103000December 15, 2004
SUSPENSION:FRONT:WHEEL BEARING
FORD EXTENDED THEIR WARRANTY ON REAR WHEEL BEARINGS ON THE 2000 FORD FOCUS, BEACUSE OF PROBLEMS AND SAFETY ISSUES WHICH COULD LEAD TO BALL JOIONT SEPARATION WITH LOSS OF STEERING CONTROL. MY VEHICLE IS NOW EXPERIENCING REAR WHEEL BEARING PROBLEMS, BUT FORD REFUSES TO HAVE THE PROBLEM FIXED AT THEIR EXPENSE, BECAUSE THE EXTENDED WARRANTY PERIOD HAS EXPIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103002December 15, 2004
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK LOCK MALFUNCTIONED, HAD TO REPLACE ENTIRE LOCKING MECHANISM ($100) AFTER SEVERAL HOURS TRYING TO GAIN ACCESS INTO THE TRUNK, THIS PROBLEM IS ALL OVER THE INTERNET, THOUGHT IT NEEDS TO BE REPORTED HERE. THE OLD PART IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103020December 15, 2004
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE LATEST IN A LONG LINE OF PROBLEMS WITH MY 2000 FORD FOCUS WAGON OCCURRED TODAY. THE AIRBAG WARNING LIGHT CAME ON YESTERDAY AND STAYED ON. I TOOK IT TO MY MECHANIC TODAY WHO INFORMED ME THAT THE RESTRAINT SYSTEM IS MALFUNCTIONING AND MY AIRBAGS MAY NOT WORK AS A RESULT. THE COST OF REPAIR WILL BE $640. I HAVE HAD PROBLEMS WITH THE BRAKES, ROTORS, IGNITION SWITCH, CHECK ENGINE LIGHT, ETC. I HAVE NEVER EXPERIENCED SO MANY PROBLEMS WITH A CAR BEFORE. THE FORD FOCUS IS A LEMON AND IS UNSAFE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096927December 15, 2004
SUSPENSION:REAR
CONSUMER HAS CONTINUOUSLY REPLACED THE WHEEL BEARINGS. TWICE ON THE REAR LEFT, AND THREE TIMES ON THE REAR RIGHT. THERE IS A GRINDING NOISE COMING FROM THE REAR END OF THE VEHICLE. CONSUMER STATES THAT HE HAS HAD THE VEHICLE REPAIRED ON A RECALL NUMBER 011017000 BEFORE. THE PROBLEM HAS NOT BEEN RESOLVED. *NM AT THE TIME OF THE FAILURE THE VEHICLE WAS OUT OF WARRANTY ALTHOUGH IT ONLY HAD 27,000 MILES. THE VEHICLE IS RARELY DRIVEN YET THE REAR BEARINGS WEAR OUT EVERY 3000-5000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054106December 15, 2004
ELECTRICAL SYSTEM:IGNITION
THE CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION SWITCH, OR TURN THE STEERING WHEEL. THE DEALERSHIP WAS NOTIFIED. *JB THE IGNITION WAS REPLACED. FORD SUGGESTED THAT THE IGNITION SWITCH WAS COVERED NOT THE IGNITION CYLINDER. *SC THE CONSUMER STATED THAT THE KEY CYLINDER FAILED AGAIN. THE CONSUMER CONTACTED FORD TO GET A REFUND FROM JANUARY AND WAS TOLD THAT IT WAS NOT THEIR PROBLEM AND THE REFUND WAS DENIED. THE VEHICLE PART WAS CHANGED AS A GOODWILL EFFORT BY FORD. *TC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102938December 14, 2004
ELECTRICAL SYSTEM:IGNITION
THE KEY WOULD TURN TO THE OFF POSITION AND THE CAR WOULDN'T SHUT OFF. THEY REPLACED THE IGNITION CYLINDER, BUT SINCE IT WAS FIXED IN FEBRUARY OF 2004 IT HAS SINCE DONE THE SAME THINGS 2 MORE TIMES. THESE 2 TIMES, HOWEVER, THE CAR WOULD TURN OFF, BUT I COULDN'T GET THE KEY TO GO TO THE OFF POSITION AND I COULDN'T GET THE KEY OUT OF THE IGNITION. I TOOK IT TO THE DEALERSHIP 2 TIMES AFTER THEY REPLACED THE IGNITION CYLINDER (ONCE IN NOVEMBER 2004 AND ONCE IN DECEMBER 2004). THEY SAID THEY CAN'T DO ANYTHING ABOUT IT BECAUSE IT WON'T DUPLICATE THE PROBLEM WHEN I HAVE IT AT THE DEALERSHIP. AFTER I DRIVE IT THERE THE KEY COMES OUT OF THE IGNITION. IT WAS FINE ALL SUMMER, AND IT SEEMS TO JUST DO THIS IN COLD WEATHER. HOWEVER, I HAVE ALSO EXPERIENCED THAT MY RADIO IS STAYING ON AFTER THE CAR IS TURNED OFF, AND MY SEAT BELT LIGHT AND AND WARNING BUZZER ALSO DON'T WORK WHEN I HAVE THIS IGNITION PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103744December 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
WHILE DRIVING AT UNKNOWN SPEED ENGINE LIGHT ILLUMINATED. THEN, VEHICLE STALLED, AND CONSUMER RESTARTED THE VEHICLE. DEALERSHIP INFORMED THE CONSUMER THAT PROBLEM PERTAINED TO THE HEAD GASKET VALVE FAILURE. HOWEVER, THE PROBLEM WAS NOT RESOLVED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102874December 13, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
I OWN A 2000 FORD FOCUS THAT HAS HAD THE SAME PROBLEM HAPPEN TO IT AGAIN. APPROX. 2 YEARS AGO WE HAD TO HAVE THE ENTIRE STEERING COLUMN REPLACED BECAUSE THE MECHANISM HAD LOCKED AND WOULD NOT ALLOW US TO TURN THE KEY. IT HAS HAPPENED AGAIN AND THERE IS NOTHING WE CAN DO TO GET THE KEY TO TURN IN THE IGNITION. THIS IS RIDICULOUS AND WE THINK THAT THERE SHOULD BE A RECALL OR SOMETHING DESIGNATED TO ASSIST WITH THIS PROBLEM. A 2000 MODEL SHOULD NOT HAVE THIS MANY PROBLEMS WITH ITS STEERING MECHANISMS. INFO BELOW IS APPROPRIATE TO LATEST INCIDENT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102811December 12, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE BEEN VERY PATIENTLY WAITING FOR FORD TO ISSUE A RECALL ON THEIR IGNITION SYSTEM. IT IS VERY PATHETIC. BOTH OF MY FORD FOCUS VEHICLES HAVE THESE PROBLEMS. I USED THE CARS IN A NORMAL FASHION FOR OVER 4 YEARS. AT THE END OF YEAR 3 THE KEYS IN BOTH MY FOCUS CARS STOPPED WORKING CORRECTLY LEAVING STRANDED AT WORK ONE TIME. I HAD TO CALL A LOCKSMITH WHO TOLD ME THAT THIS IS A COMMON PROBLEM WITH THE FOCUS AND THAT THE REPLACEMENT CYLINDER WILL LIKELY FAIL AGAIN AS IT IS A PROBLEM WITH THE OVERALL DESIGN OF THE IGNITION SYSTEM FROM FORD. I PAID OVER $300 FOR THIS PROBLEM AND NOW AM EXPERIENCING THIS HELL AGAIN IN YEAR 4.5. I AM VERY DISSATISFIED WITH FORD NOW AND HAVE NOT HEARD OF ANY RECALL. BOTH MY CARS CONTINUE TO EXPERIENCE THESE KEY PROBLEMS AND ARE BECOMING ALMOST UNUSABLE AT THIS POINT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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