Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10108293January 31, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
HTTP://WWW.AUTOWHIZ.COM/MESSAGEBOARDS/MESSAGE.PHP?ID=1784&PAGE=1 HAS MANY PEOPLE THAT ARE HAVING TROUBLES WITH THEIR IGNITION SWITCHES ON 2000 AND 2001 FORD FOCUS FORD IS AWARE OF THE PROBLEM BUT UNWILLING TO MAKE IT RIGHT. I HOPE YOU CAN ASSIST US IN THIS MATTER MORE THAN FORD IS..IN FACT WHEN I CONTACTED FORD DIRECTLY THEY SENT ME AN AUTOMATED EMAIL ON RECALLS ON VEHICLES THAT I DO NOT EVEN OWN THAT DID NOT ADDRESS MY COMPLAINT OR THE COMPLAINT OF MANY OTHERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108294January 31, 2005
ELECTRICAL SYSTEM:IGNITION
KEY WILL NOT TURN THE INGINTION SWITCH ON, AND SOMETIMES CAN BARELY BE REMOVED FROM SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109363January 31, 2005
SUSPENSION:FRONT:WHEEL BEARING
VEHICLE IS LOSING ITS FRONT BEARINGS. THERE IS A NOISE COMING FROM THE FRONT OF THE VEHICLE. OWNER TOOK THE VEHICLE TO THE DEALER, WHO CONFIRMED THIS DEFECT. VEHICLE IS NO LONGER UNDER WARRANTY, AND DEALERSHIP IS ASKING FOR $700.00 TO DO REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109042January 27, 2005
SUSPENSION:FRONT:WHEEL BEARING
REAR WHEEL BEARINGS FAILED,RESULTING IN REAR WHELL WOBBLE. *AK. THIS FAILURE MAD EIT HARD TO CONTROL VEHICLE. OWNER NOTIFIED MANUFACTURER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108059January 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I OWN A FORD FOCUS 2000. AFTER LEAVING THE STORE LATE ONE EVENING, I PLACED MY KEY IN THE IGNITINON AND IT WOULD NOT TURN. I WAS VERY FRUSTRATED BECAUSE THIS HAD HAPPENED A FEW YEARS AGO AS WELL. AFTER DOING SOME RESEARCH, IT SEEMS THAT THIS IS A VERY COMMON PROBLEM. THIS IS A SAFETY ISSUE! WHO WILL BE TO BLAME WHEN SOMETHING HAPPENS TO THE PERSON STRANDED IN THE DARK PARKING LOT? THE BEST PART IS, MY CAR LIKE MANY OTHERS- IS AT THE DEALER GETTING REPAIRED. THERE GOES MY BILL MONEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107933January 26, 2005
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT
THERE IS NO EVENT LEADING UP TO FAILURE THAT WAS RECOGNIZABLE. WHEN YOU PUT KEY IN THE IGNITION, IT SEIZES AND WILL NOT TURN TO START THE CAR. THIS HAS HAPPENED TO ME TWICE NOW!! IN A YEAR AND A HALF. THE FIRST TIME IT OCCURRED WAS 6-27-03 AND I HAD IT FIXED. THE TUMBLER AND IGNITION SWITCH HAD TO BE REPLACED. I THOUGHT IT MAY BE A ONE OFF--I HAD BOUGHT THE CAR USED FROM THE DEALERSHIP. HOWEVER, THIS HAS NOW OCCURED AGAIN 1-25-05 AND I WILL NOW HAVE TO PAY AGAIN FOR SOMETHING THAT SHOULD NEVER HAVE HAPPENED ONCE--NEVERMIND TWICE! I CALLED FORD AND THEY WERE VERY UNINTERESTED AND SAID THERE WAS NO RECALL--BUT I BET THERE ARE OTHER WITH THIS PROBLEM. IT MEAN IS TAKES 2 WEEKS TO ORDER THE PARTS AND FIX SO IT IS A HUGH INCONVENIENCE BECAUSE I HAVE A SMALL CHILD AND AM PREGNANT AGAIN. I HAVE TO HAVE THE CAR TOWED TO BE SERVICED AND AM VERY UPSET AND FEEL THIS NEEDS LOKED INTO FURTHER SINCE FORD DONT REALLY SEEM TO GIVE A TOSS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108879January 25, 2005
AIR BAGS:FRONTAL
WHILE DRIVING, AND WITHOUT WARNING ANOTHER VEHICLE CROSSED OVER INTO THE LANE OF THE CONSUMER AND HIT THE CONSUMERS VEHICLE HEAD ON. BOTH AIR BAGS DID NOT DEPLOY. THE CONSUMER WAS NOT INJURED. THE VEHICLE WAS TOWED TO THE BODY SHOP. PLEASE FILL IN ADDITIONAL INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10108681January 24, 2005
WHEELS
WHILE DRIVING 50 MPH THE REAR DRIVER SIDE WHEEL SEPARATED FROM THE VEHICLE WITHOUT WARNING. AS A RESULT THE VEHICLE FISH TAILED SEVERELY, HOWEVER, THE DRIVER WAS ABLE TO PULL TO THE SIDE OF THE ROAD. THE CAUSE HAS NOT BEEN DETERMINED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107817January 24, 2005
ELECTRICAL SYSTEM:IGNITION
AT 9:00 AM MY WIFE DROVE TO WORK AND PARKED HER CAR IN THE EMPLOYEE PARKING LOT. AT APPROXIMATELY 6:00 PM WHEN SHE WAS LEAVING THE OFFICE, SHE WAS NOT ABLE TO GET THE KEY TO GO INTO THE IGNITION SWITCH. SHE WAS STRANDED. WHEN I ARRIVED AT HER OFFICE ABOUT 6:45 PM, I TRIED BUT WAS ALSO UNABLE TO GET THE KEY INTO THE IGNITION. ON 1/22/05 8:00 AM I CALLED OUR LOCAL FORD DEALER WHO SAID TO TRY SOME WD-40. IF THAT DOESN'T WORK WE WOULD HAVE TO TOW IT IN TO LET THEM TAKE A LOOK. TRIED WD-40, DIDN'T WORK, HAD VEHICLE TOWED TO FORD DEALER AT 9:45 AM SAME DAY. WHILE AT THE DEALER, I ASKED SERVICE MGR IF THIS IS A COMMON PROBLEM - HE SAID IT HAPPENS ONCE IN A WHILE AND IT IS USUALLY CAUSED BY HAVING TOO MANY KEYS ON THE KEY RING. WHEN I GAVE HIM MY KEYS, WE WAS SURPRISED THERE WERE NO OTHER KEYS ON THE SAME KEY RING. DEALER CALLED MONDAY 1/24 AND SAID THEY HAVE TO DRILL OUT THE OLD LOCK CYLINDER AND REPLACE - IT WILL COST $285 + THE TOW WAS $75, TOTAL U.S. $360. OUR CONCERN IS WE DO NOT FEEL NOT SAFE DRIVING A CAR THAT WE CANNOT BE CONFIDENT THAT THE KEY WILL WORK AS INTENDED. IMAGINE THE POTENTIAL DANGER A PERSON COULD BE LEFT IN NOT BEING ABLE TO START THEIR CAR. WE WERE AMAZED TO FIND OUT THE LARGE NUMBER OF OWNERS OF THIS SAME VEHICLE THAT HAVE HAD THE SAME PROBLEM AND THERE HAS NOT BEEN A RECALL ISSUED FOR THIS DEFECTIVE PART. WE PLAN ON REPAIRING THIS VEHICLE AND REPLACING IT AS SOON AS PRACTICAL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10103528January 24, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
CONSUMER RECEIVED RECALL 02V288000 CONCERNING BATTERY CABLES. WHEN DRIVING AT NIGHT, AT ANY SPEED, HEADLIGHTS GOT DIMMER, AND THE RADIO CAME ON AND WENT OFF INTERMITTENTLY. CONSUMER SAW THIS RECALL ON NHTSA WEBSITE, AND BELIEVED BATTERY CABLE FAILURE WAS THE CAUSE OF THIS PROBLEM. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107730January 22, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION CYLINDER ON MY 2000 FORD FOCUS HAS LOCKED UP SEVERAL TIMES, BUT NOW IT IS COMPLETELY GONE. THE KEY WILL NOT TURN FOR ANYTHING. I HAVE BEEN INFORMED THAT FORD WILL CHARGE AROUND $450 TO FIX THIS PROBLEM. IT IS AN ONGOING PROBLEM WITH MANY FOCUS OWNERS. THE CAR HAS DONE THIS BEFORE BUT IT JUST DID IT FOR THE FIRST TIME IN MONTHS LAST NIGHT, LEAVING MY HUSBAND STRANDED. FORD HAS CORRECTED THIS PROBLEM ON THE 2005 MODELS BUT WHAT ABOUT THE REST OF US! MY HUSBAND WAS LATE FOR WORK BECAUSE OF IT AND I MYSELF HAD TO LEAVE WORK TO GO PICK HIM UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107749January 22, 2005
ELECTRICAL SYSTEM, SUSPENSION:REAR
COMING HOME FROM WORK MY ENGINE LIGHT CAME ON , I TOOK IT TO A FRIEND AND HE CHECK IT AND SAID IT WAS AS CYLINDER MISFIRE HE RESET HE CODE(?) AND SAID THAT HE DIDN'T GUARANTEE THAT IT WOULDN'T COME BACK ON . IT WORK FINE THE REST OF THE DAY , BUT WHEN I WAS AGAIN COMING HOME FROM WORK THE NEXT DAY IT CAME ON AGAIN ,I IMMEDIATELY TURN AROUND AND TOOK IT TO THE GARAGE WHERE I GET REPAIRS DONE . HE ALSO SAID IT WAS A CYLINDER MISFIRE AND SUGGESTS I REPLACE MY SPARK PLUGS AND WIRES , HE ALSO CLEANED SOMETHING ELSE AND SOMETHING IAC ( YOU CAN TELL I DON'T KNOW SQUAT ABOUT CARS)I PAID 149.00 FOR THIS SERVICE . A DAY AND HALF LATER I WAS BACK IN THE GARAGE WITH THE SAME PROBLEM (ENGINE LIGHT ON) THIS TIME HE SAYS IT SOMETHING WITH MY TRANSMISSION CODE AND TO CALL THE CO. AND SEE IF THERE IS OR WAS A RECALL ON IT . SOME THING ABOUT FLASHING THE COMPUTER. I HAVE ONLY HAD THIS CAR SINCE AUGUST 2004 AND HAVE TROUBLE WITH ALL THIS AND WITH THE KEY NOT WORKING BUT THE CAR WAS STILL UNDER A 30 DAY WARRANTY AND THE CAR SALESMAN TOOK CARE OF THAT PROBLEM. I AM JUST WONDERING WHAT NEXT ,HOW MUCH , MONEY DOES NOT GROW ON TREES AROUND HERE. AFTER READING ALL THE COMPLAINTS ON THIS HERE WEBSITE I WONDER WHY I EVEN BOUGHT A FORD FOCUS. I ALSO HAVE VERY SQUEAL BRAKES CONSTANTLY , AND MY REAR PASSENGER TIRE HAS A PROBLEM AND MY SON WON'T EVEN LET ME DRIVE MY CAR TILL I GET IT CHECK OUT THERE IS MORE MONEY. MY CAR ONLY HAS 44,000. MILES ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108592January 21, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
COMPLAINT RECEIVED VIA E-MAIL."MY CAR STARTED MAKING A TERRIBLE SCREECHING NOISE. FORTUNATELY, I WAS WITHIN 1/4 MILE FROM A MECHANIC, SO I PULLED IN THERE. THE MECHANIC, DAN, TOLD ME THE FRONT SPRINGS HAD BROKEN ON THE CAR, AND HE EVEN SHOWED ME JUST HOW CLOSE ONE OF THE SPRINGS HAD GOTTEN TO PUNCTURING A TIRE. HAD I DRIVEN TO NAPPANEE, I BELIEVE THE SPRING WOULD HAVE PUNCTURED THE TIRE. WE BOTH LOOKED ON THE INTERNET FOR RECALL INFORMATION SINCE BROKEN SPRINGS SEEMED SO ODD. NOTHING WAS THERE, SO I PAID OVER $300.00 OUT OF POCKET FOR THE REPAIR. NOW, I SEE CARS LIKE MINE ARE HAVING PROBLEMS WITH THE SPRINGS, AND THAT FORD IS COVERING THESE KIND OF REPAIRS FOR TEN YEARS OR 150,000 MILES. I DIDN'T KNOW THAT WHEN I PAID FOR THE REPAIR. I WANT REIMBURSEMENT, BUT MORE IMPORTANTLY, I WOULD LIKE TO SEE FORD MOTOR COMPANY ACKNOWLEDGE THIS SERIOUS SAFETY PROBLEM THROUGH A RECALL RATHER THAN A SERVICE BULLETIN. I CALLED FORD JUST TODAY, AND THE SERVICE PERSON SAID TO TAKE ORIGINAL REPAIR BILLS TO MY DEALER'S SERVICE MANAGER FOR REVIEW. THE DEALER IS SUPPOSED TO SEND THEM TO FORD WHERE A REIMBURSEMENT DECISION WILL BE MADE. THIS CONCERNS ME. I DON'T UNDERSTAND WHY IN THE WORLD THIS OBVIOUS SAFETY MATTER HAS NOT BEEN MADE A RECALLED ITEM. I DIDN'T KNOW THE SPRINGS WERE BROKEN UNTIL THE MECHANIC TOLD ME. SPRINGS, I DO NOT BELIEVE, ARE SOMETHING THE COMMON ORDINARY PERSON CHECKS DURING OIL CHANGES. I WOULD LIKE TO SEE FORD INITIATE AN IMMEDIATE RECALL FOR THE SPRINGS SINCE IT'S SUCH AN IMMEDIATE SAFETY CONCERN. HAD I DRIVEN ON THOSE BROKEN SPRINGS MUCH LONGER AND HAD I BEEN GOING FASTER THAN TOWN SPEEDS, I PROBABLY WOULD NO T BE HERE TO WRITE THIS LETTER TODAY. MY CAR HAS BEEN GREAT OVERALL. YES, I'VE HAD A LOT OF RECALL WORK, BUT I STILL LIKE THE CAR AND DO NOT REGRET BUYING IT. I MIGHT BUY ANOTHER FOCUS. BUT STILL, I THINK FORD IS WRONG FOR NOT DOING A RECALL ON THE SPRINGS." *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108613January 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER IS UNABLE TO TAKE THE KEY OUT OF THE IGNITION SWITCH INTERMITTENTLY. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107533January 19, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION IN MY 2000 FORD FOCUS HAS BEEN REPLACED THREE TIMES IN THE LAST FOUR YEARS. NOTHING UNUSUAL WAS HAPPENING, ONE DAY I GOT IN MY CAR, DROVE THE COFFEE SHOP CAME OUT AND THE KEY WOULD NOT TURN. THAT WAS THE FIRST TIME, SIX MONTHS LATER THE SAME THING AND ABOUT SIX MONTHS AFTER THAT. THE FOURTH TIME THIS HAPPENED I RETURNED TO THE DEALER AND WAS TOLD THAT IT WAS MY KEY THIS TIME NOT THE IGNITION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107475January 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
INTERMITTENTLY THE CONSUMER WAS UNABLE TO TURN THE KEY INSIDE THE IGNITION SWITCH. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. THE CAUSE WAS NOT DETERMINED. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107495January 18, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ENGINE AND ENGINE COOLING
NHTSA CAMPAIGN 00V303000/REAR WHEEL HUB NUTS. OWNER WAS DRIVING AND HEARD A RATTLING NOISE IN THE REAR OF THE VEHICLE. OWNER TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LEFT REAR WHEEL AND BRAKE DRUM ASSEMBLY BEGAN TO SEPERATE. OWNER ALSO CONTACTED THE MANUFACTURER. ALTHOUGH THIS YEAR MAKE AND MODEL IS CURRENTLY BEING RECALLED FOR THIS DEFECT, DUE TO THE VIN THIS VEHICLE WAS EXCLUDED AND THE OWNER RECEIVED NO ASSISTANCE FROM THE MANUFACTURER. PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106461January 17, 2005
ELECTRICAL SYSTEM:IGNITION
2000 FORD FOCUS, LOCKED IGNITION. KEY WON'T GO IN AND WON'T TURN. MANY COMPLAINTS ABOUT THIS PROBLEM FOR THIS CAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106472January 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH JAMMED AND WON'T TURN. LEFT ME STRANDED. APPEARS TO BE A MAJOR PROBLEM WITH FORD FOCUS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106384January 15, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
REAR DOOR OPENED BY ITSELF,WOULD NOT LOCK AGAIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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