Ford Focus Complaints (2013)

2,181 consumer complaints on file.

#11053394December 8, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
THIS CAR, I HAVE BEEN TRYING TO GET HELP FOR A LONG TIME AND IT SEEM LIKE NOT ONE HAS HEARD ME , NOT EVEN THE DEALER, AND NOW HEAR IT IS MY CAR IS HAVING TROUBLE LIKE THE TRUNK WONT OPEN AND WE TIDE A STREAM ON IT AND THE LIGHTS STAY ON OVER A HOUR. AND CAR JERK WHEN TAKEING OFF IN SPEED WHEN CHANGE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053410December 8, 2017
POWER TRAIN
WHEN TAKING OFF FROM IDLE, IT SHUTTERS AND JERKS, ALMOST CAUSED ME TO HIT ANOTHER VEHICLE, THE TRANSMISSION ALLSO ALLOWS ROLE BACK ON A HILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052973December 7, 2017
STRUCTURE:BODY, STRUCTURE:BODY:TRUNK LID
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE DRIVING APPROXIMATELY 55 MPH, THE TRUNK OPERATED INDEPENDENTLY. AFTER THE CONTACT CLOSED THE TRUNK, A MESSAGE APPEARED INDICATING THAT THE TRUNK WAS STILL OPEN. THE VEHICLE WAS TAKEN TO BILL KAY FORD (14633 S CICERO AVE, MIDLOTHIAN, IL 60445) WHERE IT WAS DIAGNOSED THAT THE LATCH ON THE TRUNK NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052986December 7, 2017
POWER TRAIN
MY 2013 FORD FOCUS HAS A HESITATION AND JERKING WHEN ACCELERATING FROM A STOP. AND HAS A LOW RUMBLING SOUND. WHEN I START TO PULL OUT IN FRONT OF CARS, IT HESITATES AND COULD RESULT IN AN ACCIDENT. TOOK IT TO CRAIN FORD FOR SERVICE, AND THEY SAY NOTHING IS WRONG. AND THIS IS BS!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052535December 5, 2017
STEERING
WHILE DRIVING VEHICLE STEERING WHEEL LOCKED AND 'ASSISTED STEERING FAILURE' NOTICE CAME UP ON DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052598December 5, 2017
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2013 FORD FOCUS. WHILE STATIONARY AND DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING UPON ACCELERATION. IN ADDITION, THE REAR PASSENGER DOOR LATCH BECAME UNLATCHED AND THE DOOR OPENED. FURTHERMORE, THE VEHICLE'S TRANSMISSION FAILED DUE TO THE INABILITY TO SHIFT TO SECOND GEAR PROPERLY. BERTWOLFE FORD IN CHARLESTON, WEST VIRGINIA WAS MADE AWARE OF THE SERIES OF FAILURES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052077December 3, 2017
STEERING
MY SON WAS DRIVING OUR 2013 FORD FOCUS ON A CITY STREET AND THE POWER STEERING WENT OUT. THANK GOODNESS HE OR NO ONE ELSE WAS NOT INJURED AND WAS ABLE TO MANEUVER THE CAR HOME. TURNS OUT THE POWER STEERING MODULE WENT OUT. THIS SEEMS TO BE AN OCCURRING PROBLEM IN PRIOR YEAR MODELS AND HAD RECALLS ON THEM. HOWEVER, THE 2013 MODEL DID NOT HAVE A RECALL AND WE HAD TO SHELL OUT OVER $1700 FOR REPAIRS OUT OF OUR OWN POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051473November 30, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WE HAD HE CHECK ENGINE LIGHT COME. A CHECK OF THE CODE SHOWED A FUEL DELIVERY SYSTEM PROBLEM. WE ALSO NOTICED THAT WHEN TRYING TO FUEL THE VEHICLE WHEN PLACING THE FUEL NOZZLE INTO THE FUEL FILL A RUSH OF AIR WOULD ESCAPE. AFTER FUELING THE CAR WOULD NOT START. ONCE WE GET THE CAR STARTED IT WOULD RUN ROUGH FOR SEVERAL MILES. ALSO, THE FUEL GAUGE WAS WRONG. THE FUEL GAUGE WOULD SHOW 1/2 TANK BUT WE RAN OUT OF GAS. THE MECHANIC HAD TO REPLACE THE FUEL TANK, OUR MECHANIC HAD TO REPLACE THE FUEL TANK, PURGE VALVE AND ASSOCIATED HOSES, FUEL PUMP. ALSO, ANOTHER PROBLEM AROSE WITH THE INSTRUMENT CLUSTER. ALL OF THE GAUGES INCLUDING THE RADIO WENT BLANK AND WOULD NOT FUNCTION. THE MECHANIC HAD TO DISCONNECT THE BATTERY AND RESET THE COMPUTER FOR THE INSTRUMENTS AND RADIO TO BEGIN WORKING AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051111November 28, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
ALL LIGHTS COME ON AND THE TRANSMISSION JERKS AND HAZING IN MOVEING AND THE ELECTRIC WITH THE TRUNK AND LIGHTS AND THE DOORS AND THE ALARM. BEEN HAVING PROBLEMS FOR ABOUT A YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051123November 28, 2017
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
I BOUGHT THIS CAR AT HONDA IN ARLINGTON OFF OF 20 HWY IN 2013 I TOOK IT BACK WHEN I BOUGHT IT THAT WAS PRE USED , AND THEN IT SEEM LIKE THEY DID NOT WANT IT BACK AND NEVER WANT TO FIX IT . AND THE TRANS MISSION IS NOT WANT TO PUT DUE TO A LOUD NOISE, AND THEN THE TRUCK WANT OPEN AND THE LIGHT WANTED GO OFF AND THE ALARM WANT COME ON, TAKEN TO DON DAVIS AND THEY WANT TO CHARGE ME AND I AM DISABLE, AND I HAVE MY LITTLE GRANDCHILD THAT IS 6 MONTHS OLD AND SHE RIDE EVERYDAY AND I HOPE WE DON'T GET IN THIS CAR. PLEASE HELP US I HAVE PUT THIS ON MANY TIMES. THE DOOR WAS A RECALL AND WHEN TO DON DAVIS AND THEY ARE HAVE WAY FIX. PLEASE HELP!!!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048708November 27, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
LOUD CRACKLING/POPPING/STATIC SOUND COMES FROM RADIO AT RANDOM INTERVALS, RADIO THEN STOPS PRODUCING SOUND, HAVE TO TURN THE CAR OFF, OPEN & SHUT DOOR, THEN TURN CAR BACK ON THEN RADIO STARTS WORKING AGAIN. SAFETY CONCERN IS THE LOUDNESS OF THE SOUND COMING AT RANDOM TIMES IS STARTLING AND CAN CAUSE AN INVOLUNTARY JERK/JUMP. NUMEROUS PEOPLE HAVE HAD THE SAME ISSUE- ONE EXAMPLE IS THIS FORUM: HTTP://WWW.FOCUSFANATICS.COM/FORUM/CAR-AUDIO-SYNC-MYFORD-TOUCH-ELECTRONICS/358625-CRACKLING-RADIO-PROBLEM-MY-2012-SEL-38.HTML. I HAVE VIDEO OF THE ISSUE, WHICH I CANNOT UPLOAD, BUT TYPE FORD RADIO ISSUE INTO YOUTUBE AND YOU'LL FIND LOTS OF EXAMPLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048361November 25, 2017
ELECTRICAL SYSTEM
RADIO MAKES LOUD POPPING NOISES AND LOUD STATIC DISCHARGE SOUNDS. NOISE COMES FROM NOWHERE AND CONTINUES EVEN IF THE CAR IS SHUT OFF OR WITH THE CAR RUNNING. CAN'T ADJUST VOLUME ON RADIO TO LOWER SOUND. SOUND LIKE A GUN BEING SHOT NEAR YOUR EAR. VERY ANNOYING ESPECIALLY WHEN IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047900November 21, 2017
STRUCTURE:BODY
TAILGATE HATCH HAS OPENED WHILE VEHICLE WAS IN MOTION, INTERMITTENT PROBLEM. RECEIVED SAFETY RECALL NOTICE FROM FORD FOR 16C13 TAILGATE RELEASE SOFTWARE UPDATE TO BOBY CONTROL MODULE, MADE APPT AND TOOK CAR IN ON OCT. 4, 2017 TO FREMONT FORD FOR THIS SAFETY RECALL AND ALSO 16S30 SIDE DOOR LATCH REPLACEMENT, THEY ONLY PERFORMED THE 16S30 RECALL BUT NOT THE 16C13 TAILGATE SOFTWARE, SAID IT WAS ALREADY UP TO DATE. TAILGATE HAS OPENED UNEXPECTEDLY TWICE SINCE THEN. NEED TO CLARIFY IF SAFETY RECALL 16C13 APPLIES TO MY VEHICLE, AND WHY WAS FREMONT FORD UNABLE TO APPLY SOFTWARE UPDATE FOR THE 16C13 SAFETY RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047252November 19, 2017
UNKNOWN OR OTHER
VEHICLE HAS MANUAL/AUTO TRASMISSION AND MANUAL TRANSMISSION NO LONGER WORKS. WHEN IN AUTO, THE CAR HESITATES WITH ACCELERATION, BEFORE JOLTING FORWARD AND HAS STALLED ON SEVERAL OCCASIONS. HAS HAPPENED SEVERAL TIMES BEFORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047152November 18, 2017
ENGINE, POWER TRAIN
I PURCHASED THE CERTIFIED PRE-OWNED FORD IN 2014 AND IN 2016 HAD TO IT IN FOR SERVICE ON A CLUTCH ASY- SENSOR TURBI ISSUE. AFTER A FEW WEEKS THE VEHICLE WAS RETURNED. THE AFOREMENTIONED HAPPENED AGAIN AND WAS TAKEN IN FOR THE 2ND TIME FOR THE CLUTCH ASY-SENSOR TURBI ISSUE. ON 11/17/2017 IT WAS DIAGNOSED WITH THE SAME ISSUES FOR THE 3RD TIME, THIS TIME I WAS TOLD ITS OUT OF WARRANTY. I EXPLAINED THAT THE VEHICLE HAD THIS ISSUES TWO PRIOR TIMES AND THE CLUTCH SYSTEM WAS DEFECTIVE. I WAS THEN TOLD TO TAKE THE MATTER UP WITH CORPORATE. I ALSO LOCATED A CLASS ACTION LAWSUIT AGAINST FORD FOR THE SAME ISSUES AM FACING. PLEASE HELP HOLD FORD RESPONSIBLE FOR INSTALLING DEFECTIVE CLUTCH SYSTEMS IN THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11046882November 16, 2017
STEERING
UPON BACKING OUT OF MY DRIVEWAY, I ATTEMPTED TO TURN MY STEERING WHEEL TO DIRECT MY VEHICLE IN THE DIRECTION OF TRAFFIC. THE STEERING WHEEL WOULD NOT EASILY TURN, AND A GRINDING NOISE COULD BE HEARD INSIDE AND OUTSIDE OF THE VEHICLE. AS I PULLED FORWARD THE STEERING WOULD STICK, RESISTING CHANGES IN DIRECTION, THEN BREAKING LOOSE ON OVERCORRECTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044827November 9, 2017
POWER TRAIN
MY TRANSMISSION HAS BEEN HAVING ISSUES WHILE DRIVING FOR A LONG TIME AND NOW HAS GONE OUT. WHEN I WOULD DRIVE IT WOULD SKIP IN FIRST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044983November 9, 2017
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VEHICLE SPEED CONTROL
CAR HAS ALREADY SHUT DOWN WHILE DRIVING TWICE ,A YEAR AND A HALF AGO. I TOOK IT TOPATRICK ST. FORD, IT SHUT DOWN AGAIN IN PARKING LOT, HAD TO PUSH IT INTO GARAGE. THEY SUPPOSEDLY FIXED A SENSOR RECALL. DID NOTHING TO THE UNBELIEVABLE SHAKING AND SHUTTERING RECALL. 3 WEEKS AGO WHEN I LEFT WORK, I NOTICED INSTRUMENT PANEL WAS BLACK, SAID NO GAS, 0 MPH, AND SO FORTH. BLINKERS WOULDN'T WORK ON INSIDE BUT THE DRIVER BEHIND ME COULD SEE ME SIGNALING FROM BEHIND ME. PULLED INTO CONVENIENT STORE , TURNED CAR OFF, WENT INSIDE, CAME BACK AND CAR WOULDN'T START AT ALL. HAD IT TOWED TO SAME BERTE WOLFE FORD , THEY TOLD ME IT WAS ELECTRICAL WIRING ISSUES AND IT WOULD BE 380$ , THEY CALLED BACK NEXT DAY AND SAID 500$ MORE. I TOLD HIM TO STOP AND I WOULD PAY THO 380$ AND HAVE IT LOOKED AT SOMEWHERE ELSE BUT IF I DID AND OTHER PLACE SAID IT WAS FORD'S ACCOUNTABILITY I WOULD BE BACK. SALES MANAGER J.C. ASSURED ME HE WOULD REIMBURSE ME EVERYTHING IF THAT WAS THE CASE. I TOOK IT TO COPLEYS IN CHAS WV AND JAY RUSS HOOKED UP HIS COMPUTER AND SAID , LOOKS LIKE FORD OWES YOU. THEY SHOULD OF FIXED THE PROBLEM LAST TIME IT WAS WITH THEM AND HE COULDN'T WORK ON IT BECAUSE IT WAS FORD PARTS AND SHOULD BEEN FIXED FREE. I NEED MY CAR FIXED BEFORE SOMEONE GETS INJURED. THEY HAVE BEEN AWARE OF THIS AND KEEP DENYING IT. IT'S MOST COMPLAINED CAR OF THAT YR. MULTIPLE FSA'S AND ELECTRICAL RECALL ALONG WITH SHUTTER LAWSUIT. NEW CARS ON LIST INCLUDE MY YEAR , 6 SPEED AUTO TRANSMISSION AND MICHIGAN ASSEMBLY PLANT. JUST FROM ME MENTIONING THOSE THINGS TO J.C. , HE TOOK MY BILL FROM 380$ TO 240$ . SEEMED FISHY TO ME , THAT'S WHY I WANTED A SECOND OPINION AND TOOK IT ELSEWHERE AND I FOUND OUT PRETTY MUCH WHAT I EXPECTED. CAR WAS 13000$ PAID OFF AND HAS BEEN NOTHING BUT A SHUTTERING POSSIBLE DEATHTRAP ON WHEELS. I'M JUST FORTUNATE IT HASN'T SHUTDOWN AND LOST STEERING GOING ON A BUSY INTERSTATE.REF: TSB16-0044
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11044729November 8, 2017
STEERING
POWER STEERING ASSIST FAILED AND SERVICE IS REQUIRED WARNING LIGHT CAME ON DURING START UP. TURNING WHEEL WAS VERY DIFFICULT. VEHICLE CURRENTLY HAS 52,749 MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043368November 5, 2017
STEERING
WARNING THAT POWER STEERING ASSIST HAS FAILED AND SERVICE IS REQUIRED. COULDN'T TURN THE STEERING WHEEL. HAPPENED WHEN STARTING THE CAR. TURNED CAR OFF AND BACK ON. NO MESSAGE AND STEERING WAS WORKING. I MANAGED TO DRIVE HOME BUT NOW AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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