Ford Focus Complaints (2000)
3,686 consumer complaints on file.
- #10112666March 7, 2005ELECTRICAL SYSTEM:IGNITION
I PARKED MY CAR ONE NIGHT, NOTHING UNUSUAL, NO PREVIOUS DIFFICULTIES WITH THE IGNITION. THE NEXT DAY I GET IN AND CAN NOT INSERT KEY FULLY INTO THE IGNITION. AFTER JIGGLING IT AROUND, I COULD FINALLY FULLY INSERT KEY BUT AM UNABLE TO TURN IT TO START THE VEHICLE. *AK ALTHOUGH NO INJURY OCCURED, THIS IS AN EXPENSIVE REPAIR (OVER $300 IN ADDITION TO THE TOWING FEES). I HAVE FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM ON THE WEB AND IN MY DISCUSSION WITH OTHER FOCUS OWNERS; AND THINK FORD IS TO BLAME. I ONLY HAVE 2 KEYS ON MY KEY RING ALONG WITH THE REMOTE KEYLESS ENTRY; THEREFORE, THIS WAS NOTHING I'VE DONE TO IMPAIR THE DAILY PERFORMANCE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112588March 6, 2005ELECTRICAL SYSTEM:IGNITION
I WAS LEAVING WORK LATE THE OTHER NIGHT AND MY KEY WOULD NOT TURN OVER IN ORDER TO START MY CAR. I HAD A FRIEND PICK ME UP AND I CALLED A LOCKSMITH THE NEXT DAY. I HAD MY IGNITION REPLACED, THEN THREE DAYS LATER I COULD NOT TAKE MY KEY OUT OF THE IGNITION. I ONCE AGAIN CALLED THE LOCKSMITH HE CAME BACK OUT AND REPLACED MY IGNITION ONCE AGAIN, YET THE KEY GOT STUCK AGAIN. THE THIRD TIME I CALLED HIM HE TOLD ME THIS IS A PROBLEM WITH FOCOUS AND IT WAS GOING TO COST ME AN ADDITIONAL $250. TO FIX, ON TOP OF THE $190. I HAD ALREADY SPENT TO REPLACE THE IGNITION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112462March 3, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS ZTS. THE IGNITION LOCK CYLINDER FAILED. AFTER DRIVING THE CAR IN THE MORNING AND PARKING IT IN A PARKING SPOT I CAME OUT AND WAS UNABLE TO INSERT MY KEY IN THE IGNITION. I WAS UNABLE TO INSERT THE KEY INTO THE IGNITION AND THE STEERING WHEEL WAS FROZEN IN PLACE. AFTER TRYING REPEATEDLY TO GET THE KEY IN OR JIGGLE THE STEERING WHEEL I HAD TO HAVE THE CAR TOWED. I NEEDED A NEW STEERING COLUMN, IGNITION, LOCK CY, AND REKEY LOCK CYLINDER. THERE HAS BEEN A VEHICLE: ALL TECHNICAL SERVICE BULLETIN ISSUED ON THIS PROBLEM BUT NO RECALL. FORD IS AWARE OF THE PROBLEM WHICH IS A PLASTIC SWITCH IN THE IGNITION THAT BREAKS AND THEN CAUSES THE PROBLEMS. I HOPE THERE IS NO CAR FIRE OR DEATHS AS A RESULT OF FORD NOT FIXING THIS PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10113724March 2, 2005STRUCTURE:BODY:DOOR
WHILE DRIVING THE DOOR AJAR LIGHT ILLUMINATED THEN SUDDENLY THE REAR PASSENGER'S SIDE DOOR OPENED ON THE CONSUMER 2000 FORD FOCUS. *NM THE DOOR WOULD NOT CATCH WITHOUT HAVING TO LOCK AND SLAM THE DOOR SEVERAL TIMES. *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112424March 2, 2005ENGINE AND ENGINE COOLING:ENGINE
WE HAVE A 2000 FORD FOCUS. I HAVE BEEN HAVING PROBLEMS WITH THIS CAR EVER SINCE SEPTEMBER TO PRESENT DATE. NO ONE CAN FIGURE OUT WHAT IS WRONG WITH THIS CAR. EVER SENSE SEPTEMBER THIS CAR HAS BEEN THROUGH 4 DEALERSHIPS. (POMOCO SMITHFIELD, POMOCO LINCOLN MERCURY, POMOCO JEEP, AND FREEDOM FORD) 2 RECALL NOTICES WERE PERFORMED.(FUEL DELIVERY MODULE AND THE PINCH BOLT BATTERY CABLES OR "STEERING LINKAGES".) THE CAR HAS CUT OFF ON ME A TOTAL OF 16 TIMES THAT I CAN DEFINITELY RECALL. I HIT A CURB DUE TO ENGINE FAILURE. THE UNDERSIDE OF THE PASSENGER SIDE OF THE CAR WAS DAMAGED. I ALSO ALMOST GOT INTO 2 ACCIDENTS AS A RESULT OF ENGINE FAILURE. I ALSO GOT A TICKET FOR FAILURE TO STOP AT A RED LIGHT BECAUSE OF THE CAR PUTTERING AND ALMOST COMPLETELY STALLING AT RED LIGHTS. MY ENGINE LIGHT CAME ON YESTERDAY. (MARCH 1, 2005) FOR THE SECOND TIME. *AK
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10111151March 2, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE EXPERIENCED PROBLEMS WITH THE IGNITION SWITCH. OWNER WAS UNABLE TO PUT THE KEY IN THE IGNITION AND TURN THE VEHICLE ON. OWNER HAD TO HAVE THE VEHICLE TOWED TO THE DEALERSHIP, AND HAD THE REPAIRS DONE. *AK THE CONSUMER STATED THAT HE FEELS THERE SHOULD BE A RECALL AND HE SHOULD BE REIMBURSED FOR THE COST OF THE REPAIR. *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112313February 28, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
TURNING THE KEY BECAME PROGRESSIVELY HARDER, AND FINALLY THE CYLINDER LOCKED COMPLETELY. THIS SHOULD BE A RECALL, IT COST ME $450.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112227February 27, 2005ELECTRICAL SYSTEM:IGNITION
MY 2000 FORD FOCUS WAS WORKING FINE. ABOUT 5 MINUTES AFTER PARKING THE CAR, I RETURNED TO THE CAR TO START IT UP, AND MY KEY, WHICH HAD JUST WORKED FINE, WOULD NOT START THE CAR. THE STEERING COLUMN AND THE IGNITION WERE LOCKED. MY KEY WOULD NO LONGER GO ALL THE WAY INTO THE IGNITION CYLINDER, WHICH SEEMED TO BE JAMMED IN SOME WAY. I CALLED AAA, WHO SAID THEY SEE THIS ALL THE TIME IN THE FORD FOCUS. THEY BANGED ON THE COLUMN TRYING TO RELEASE THE CYLINDER, BUT TO NO AVAIL. STRANDED, I TOOK A $35 CAB RIDE HOME AND HAVE TO RETURN TODAY TO HAVE IT TOWED OFF A DOWNTOWN STREET TO THE DEALERS SERVICE CENTER, WHICH IS CLOSED ON SUNDAY AND HAS NO EMERGENCY NUMBER...I GUESS I JUST LEAVE IT THERE WITH THE HOPES THAT THEY WILL LOOK AT IT TOMORROW. I HAVE NO IDEA HOW I'LL GET TO WORK TOMORROW, HOW LONG THIS WILL TAKE TO FIX, NOR HOW MUCH IT WILL COST--- BUT I'VE READ OTHER SIMILAR COMPLAINTS THAT THIS HAPPENS REPEATEDLY WITH THE IGNITION CYLINDER DUE TO WEAK METALS USED IN THE MANUFACTURING OF THE IGNITION CYLINDER. THIS IS NOT DUE TO NORMAL WEAR AND TEAR. THIS IS A FAULTY PART AND SHOULD BE RECALLED! *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112097February 24, 2005ELECTRICAL SYSTEM:IGNITION
IGNITION RANDOMLY LOCKED UP. I HAD SOME PROBLEMS WHILE DRIVING. AFTER I PARKED AND TURNED OFF THE CAR, REMOVED THE KEY, I COULD NO LONGER TURN THE IGNITION CYLINDER WITH THE KEY. HAD TO REPLACE IGNITION CYLINDER AND KEY FOR A COST OF $350. I HAVE READ MANY COMPLAINTS OF SIMILAR HAPPENINGS BY OTHER FOCUS OWNERS. ALSO RECEIVED ANECDOTAL EVIDENCE FROM TOW TRUCK DRIVER AND MECHANIC OF FREQUENCY OF THIS OCCURRING WITH FORD FOCUSES. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112048February 23, 2005STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
MY STEERING WHEEL LOCKS AND WILL NOT BUDGE ON MY 2000 FORD FOCUS.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112066February 23, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
I COULD NOT INSERT MY KEY MORE THAN HALF WAY INTO THE IGNITION TO START MY 2000 FORD FOCUS ZX3. I HAD IT TOWED THROUGH FORD TO A DEALERSHIP AND EXPECTED THE IGNITION PROBLEM TO BE FULLY COVERED UNDER WARRANTY (I HAD NOTHING TO DO WITH ITS FAILURE).THE DEALERSHIP TOLD ME THAT IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY AND IT WOULD COST $585 TO REPLACE THE IGNITION AND RE-KEY THE CAR. THIS SEEMS TO BE A VERY COMMON PROBLEM WITH MY MODEL/YEAR.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111899February 21, 2005ELECTRICAL SYSTEM:IGNITION
KEY GOES IN IGNITION, BUT WON'T TURN. REQUIRES WIGGLING AND MULTIPLE TRIES TO GET CAR TO TURN OVER AND START. COMMON PROBLEM ON FORD FOCUSES. MAKING APPOINTMENT TO HAVE IGNITION REPLACED.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10111856February 20, 2005WHEELS:LUGS/NUTS/BOLTS/STUDS, SERVICE BRAKES, HYDRAULIC
ON 19 FEB 2005 I WENT TO HAVE MY REAR BRAKES REPLACED ON MY 2000 FORD FOCUS. WHEN THEY WENT TO REPLACE THE REAR BRAKES, THEY FOUND THAT THE REAR WHEEL BEARINGS WERE SEIZED TO THE REAR SPINDLE. I HAD RECALL #01B85B DONE ON 27 DEC 2001 TO PREVENT THIS. BUT IT DID NOT HELP. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110676February 17, 2005VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
I HAVE HAD THIS CAR SINCE 2003 AND IT HAS BEEN NOTHING BUT TROUBLE. I HAVE HAD IT INTO THE SHOP FOR MANY OF THE PREVIOUSLY STATED REPAIRS- IGNITION LOCK, REVVING/ GAS LINE STICKING, BROKEN WINDSHIELD WITH NO OUTSIDE CAUSE, CRACKED SIDE MIRRORS FROM COLD, ETC. THIS WEEK MY REAR WINDOW FELL INTO THE DOOR AND WOULD NOT ROLL UP. THE ESTIMATE IS CLOSE TO $400. I HAVE HAD OTHER PROBLEMS, SO MANY I CAN'T RECALL THEM ALL NOW. I WOULD ADVISE OTHERS TO AVOID FORD PRODUCTS IN THE FUTURE- I CERTAINLY WILL. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110737February 17, 2005LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
THE LATCH ON THE TRUNK ON MY FORD FOCUS ZX3 DOES NOT LIKE TO LATCH. THERE IS OFTEN TIMES WHEN THE TRUNK MAKES A CLUNKING NOISE AS IF IT WERE GOING TO OPEN. I HAVE A NEWBORN BABY IN THE BACKSEAT IF THE TRUNK WERE TO OPEN I AM AFRAID SHE WILL BE INJURED. I AM SURE THE PART WILL HAVE TO BE REPLACED ASAP. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10112839February 16, 2005FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
'RECALL CAMPAIGN; ISSUED FOR POSSIBLE ENGINE STALLING IN FORD FOCUS. *BF *SC THE FUEL PUMP WAS REPLACED. RECALL #03V482000. *SC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110618February 16, 2005ELECTRICAL SYSTEM:IGNITION
I PARKED MY CAR. UPON COMING BACK TO THE CAR THE KEY WOULD NOT WORK IN THE IGNITION AT ALL. THE DEALER INDICATED THAT THE TUMBLER MECHANISM FAILED AND THAT THIS IS A COMMON DEFECT. MY CAR IS A STICK SHIFT, AND IF I STALLED THE CAR IN TRAFFIC AND THE IGNITION SWITCH FAILED THAT TIME, I WOULD HAVE BEEN PUT IN A VERY DANGEROUS SITUATION.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10110625February 16, 2005LATCHES/LOCKS/LINKAGES:DOORS:LATCH
FRONT DOOR DRIVER'S SIDE DOES NOT SHUT. THE ONLY WAY IT WILL SHUT IS TO GET IN THE CAR, LOCK THE DOOR THEN SHUT THE DOOR. TOOK TO THE DEALERSHIP IN REGARD TO RECALL ANNOUNCED ON 1/31/05 (NHTSA CAMPAIGN ID NUMBER: 05V030000). IT WAS DETERMINED THAT THE CAUSE IS IDENTICAL TO THE RECALL...HOWEVER, THE RECALL IS ONLY FOR THE BACK DOORS. WE HAVE TO PAY $250 TO FIX IT. THIS RECALL SHOULD APPLY TO ALL DOORS, MECHINISMS ARE ALL THE SAME.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10106949February 16, 2005ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING ANY SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALERSHIP, WHO REPAIRED THE ALTERNATOR. *AK THE CAR CUT OFF SEVERAL TIMES WHILE BACKING OUR OF THE DRIVEWAY. THE CAR CONTINUED TO STALL WHILE DRIVING. *EH THE FUEL PUMP WAS REPLACED. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10105310February 16, 2005ELECTRICAL SYSTEM:IGNITION:SWITCH
AFTER PLACING THE KEY INTO THE IGNITION GEAR LOCKED AND THE KEY WOULD NOT TURN. VEHICLE WAS TOWED, AND THE IGNITION SWITCH HAD TO BE REPLACED FOR A THIRD TIME.*AK *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0