Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10117167March 28, 2005
ELECTRICAL SYSTEM:IGNITION
'RECALL CAMPAIGN' FORD FOCUS 2000, HAS HAD 6 RECALLS. *BF THE TUMBLER IN THE IGNITION FAILED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114710March 25, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS
THE IGNITION ON MY 2000 FORD FOCUS IS LOCKING UP TO THE POINT WHERE I CANNOT TURN MY KEY. THE CAR HAS 47,000 MILES ON IT. I WAS STRANDED FOR 20 MINS THE OTHER NIGHT TRYING TO GET THE KEY TO TURN. SPEND UP TO 1 TO 2 MINUTES NOW EACH TIME I GET IN MY CAR REINSERTING THE KEY UNTIL IT FINALLY TURNS. I HAVE ALSO TRIED MY SPARE KEY, WHICH IS BRAND NEW, WITH SAME RESULTS. FROM WHAT I HAVE READ, THIS IS A COMMON PROBLEM, AND PROBABLY ONLY A MATTER OF TIME UNTIL I HAVE TO REPLACE THE IGNITION SWITCH.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10115731March 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
VEHICLE WAS UNABLE TO START WHEN THE CONSUMER PUT THE KEY INTO THE IGNITION SWITCH. CONSUMER WAS CONCERNED BECAUSE THIS COULD BE DANGEROUS IF THERE WAS AN EMERGENCY , AND VEHICLE WAS UNABLE TO START.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114609March 24, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I WENT SHOPPING AT WAL-MART AND WHEN I CAME OUT, MY IGNITION WAS LOCKED UP. I WAS UNABLE TO DO ANYTHING AND CALLED THE FORD DEALERSHIP TO TOW IT IN AND FIX IT. I WAS CHARGED FOR ALL PARTS, LABOR, AND TOW BILL. WHEN I REASEARCHED THIS ONLINE, I FOUND SEVERAL OTHERS HAD THE SAME PROBLEM AND BASED ON THEIR EXPERIENCES THIS HAPPENS OVER AND OVER. FORD WOULD ACCEPT NO RESPONSIBILITY AND WOULD NOT LOOK INTO A RECALL. MY CAR IS A 2000 FORD FOCUS. INCIDINTE DATE IS A GUESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114619March 24, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION IN 2000 FORD FOCUS HAS FAILED. WE STARTED TO EXPERIENCE PROBLEMS WITH TURN THE KEY--WE OFTEN EXPERIENCED PROBLEMS WITH TURNING THE KEY TO ON POSITION. THE PROBLEM HAS NOW PROGRESSED AND WE ARE UNABLE TO EVEN TURN THE CAR ON AT ALL. WE ARE TOLD THAT THE IGNITION WILL HAVE TO BE REPLACED. WE CONTACTED THE LOCAL FORD DEALERSHIP AND WE WERE TOLD BY THEIR SERVICE DEPARTMENT THAT THEY HAVE SEEN THIS PROBLEM OCCURING MORE AND MORE, AND THEY HAVE ALREADY HAD SEVERAL CARS OF THIS MAKE AND MODEL COME IN WITH THIS PROBLEM. WE WERE ALSO TOLD THAT IT WILL COST ALMOST $400.00 TO REPLACE THIS PART. I'VE RESEARCHED THIS PROBLEM, AND IT SEEMS THERE ARE PEOPLE FROM ALL OVER THE US WHO ARE HAVING THIS ISSUE. I CONTACT FORD CUSTOMER SERVICE DIRECTLY AND THEY WERE OF NO ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114363March 20, 2005
EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH FAILURE 3 TIMES AT MILEAGES 41097, 60405, 75504. VEHICLE HAD TO BE TOWED EACH TIME. IGNITION SWITCH WAS DRILLED OUT AND REPLACED EACH TIME. IGNITION SWITCH BOUND UP AND WOULD NOT TURN WITH KEY INSERTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114338March 19, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
FOR THE EVENTS OF THE FINAL FAILURE; I WAS ATTEMPTING TO STOP AT A RED LIGHT THAT I DID NOT SEE AT FIRST. THOUGH I HAD PLENTY OF ROOM TO STOP MY VEHICLE BEFORE HITTING SOMEONE I WAS NOT ABLE TO STOP DUE TO THE BRAKES LOCKING UP. I HAD AT LEAST TWO AND A HALF CAR LENGHTS BETWEEN ME AND THE INTERSECTION. I BELIEVE AS A RESULT IN THE BRAKES LOCKING UP I WAS UNABLE TO STOP AND T-BONED ANOTHER CAR. MY CAR WAS TOTALLED. I HAVE HAD OTHER PROBLEMS WITH THE BRAKES LOCKING UP AND NOTHING WAS DONE TO REPAIR THE PROBLEM BECAUSE THE SERVICE PEOPLE COULD NOT DUPLICATE THE PROBLEM SO THEY DID NOT KNOW WHAT TO FIX. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10114281March 18, 2005
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS IGNITION LOCKS FAIL AT VERY HIGH RATES. OUR'S FAILED FOR THE THIRD TIME THIS WEEK, STRANDING US AND REQUIRING A TOW. OUR FORD DEALER AGAIN CHARGED US MORE THAN $300.*AK THE WEB IS FULL OF REPORTS OF THESE FAILURES. SEARCH GOOGLE: FORD FOCUS IGNITION LOCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114267March 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK HAS FAILED FOR THE SECOND TIME, THIS TIME AT APPROXIMATELY 65000 MILES. I AM WITHOUT A CAR, AND MY WIFE IS 36 WEEKS PREGNANT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114213March 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY SWITCH WILL SOMETIMES FAIL TO TURN AFTER THE KEY IS INSERTED. I HAVE CONTACTED THE DEALERSHIP AND WAS INFORMED THAT THIS IS A PROBLEM WITH THE FOCUS. THE SERVICE MANAGER INFORMED ME THAT THE PROBLEM WILL GET PROGRESSIVELY WORSE AND THAT THAT HE HAS HAD MANY PEOPLE HAVE TO HAVE THEIR VEHICLE TOWED BECAUSE OF THIS. HE ALSO SAID THAT FORD IS AWARE OF THE ISSUE BUT IS NOT REPAIRING THEM AND THAT IT IS A $250 REPAIR. HE STATED IT COULD HAPPEN WHEN THE CAR IS RUNNING AND THE KEY WILL NOT COME OUT, OR COULD CAUSE THE IGNITION NOT TO WORK AT ALL. I'VE OWNED MANY CARS. I'VE NEVER HAD THE IGITION KEY CYLINDER "WEAR OUT". *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114177March 16, 2005
ENGINE AND ENGINE COOLING:ENGINE
(1)NONE (2)2000 FORD FOCUS W/ 55,000 MILES. ENGINE THREW A ROD ON MIDDLE OF HIGHWAY, ENGINE LOST POWER AND STEERING MESSED UP. ALMOST CAUSED ACCIDENT AT 60 MPH. 5 QUARTS OF OIL LEAKED OUT ONTO HIGHWAY (3)ENGINE HAD TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114046March 14, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE FAILURE ACCURRED IN THE IGNITION SWITCH, THE KEY WOULD NOT GO INTO THE IGNITION SWITCH THUS NOT ALLOWING US TO START THE CAR IT HAD TO BE TOWED HOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114062March 14, 2005
ELECTRICAL SYSTEM:IGNITION, EQUIPMENT:ELECTRICAL
THE IGNITION CYLINDER ON MY 2000 FORD FOCUS ZX3 IS A SOURCE OF CONSTANT HEADACHES. THIS IS NOT A NEW PROBLEM TO ME...I'VE HAD MY IGNITION CYLINDER REPLACED 4 TIMES IN 4 YEARS ON MY CAR. IT IS ALWAYS THE SAME PROBLEM, AND FORD KNOWS ABOUT THE DIFFICULTY WITH THIS PART....I AM NOT THE ONLY FOCUS OWNER WITH THIS PROBLEM. THIS PART NEEDS TO BE RECALLED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10114089March 14, 2005
EQUIPMENT, EQUIPMENT:ELECTRICAL, ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
1/25/04 PARKED AT METER IN STAMFORD CT, KEY WOULDN'T COME OUT OF IGNITION. GOT IT OUT, THEN WOULDN'T GO BACK IN. 20 MINUTES OF SWEATING/SWEARING, GOT KEY BACK IN. HAD TO LEAVE IT IN THE IGNITION (DANGEROUS) UNTIL 2/12/04. CAR TO DILLON FORD, WHO REPLACED KEY CYLINDER FOR $210. MILEAGE 76,489. I SAVED BROKEN IGNITION SWITCH, IF YOU WANT IT. REPLACEMENT WAS A FORD MOTORCRAFTCO. IGNITION SWITCH SW-5997 XS4Z-11582-AA. JANUARY 2005 BROKE AGAIN! BROADWAY AUTO REPLACED KEY IGNITION LOCK CYLINDER AGAIN FOR $250.00. MILEAGE 96,000. THEY GAVE ME A COPY OF "IGNITION SWITCH LOCK CYLINDER: ALL TECHNICAL SERVICE BULLETINS, INTERIOR- IGNITION LOCK CYLINDER HARD TO TURN. POSTED 09/16/02. ARTICLE NO. 02-18-2 2000 FORD FOCUS L4-121 2.0L SOHC VIN P SFI COPYRIGHT 2004 ALLDATA 8.30 "USE LOCK CYLINDER REPAIR KIT (XS4Z-11582-AA)" THIS IS THE SAME CYLINDER THAT BROKE IN MY FIRST REPLACEMENT. I SAVED BROKEN CYLINDER. BOTH CYLINDERS HAVE THE CODE S 38 KB ON BARREL. FORD'S AWARE OF THE PROBLEM, I.E., TECHNICAL BULLETIN. FORD'S USING THE SAME INFERIOR PART TO REPLACE THE DEFECTIVE KEY CYLINDER, MAKING OVER $200 EACH TIME. NHTS COMPLAINT SITE HAS 291 COMPLAINTS ELECTRICAL SYSTEM: IGNITION SWITCH; 277 COMPLAINTS ELECTRICAL SYSTEM,IGNITION; 4 COMPLAINTS ELECTRICAL SYSTEM ANTI-THEFT CONTROLLER; 2 COMPLAINTS ELECTRICAL SYSTEM: STARTER ASSEMBY. NUMEROUS COMPLAINTS "AUTOMOTIVE TALK.NET" 114 COMPLAINTS TOPIC: 2000 FORD FOCUS IGNITION LOCK CYLINDER. THIS IS DANGEROUS, HIGHLY PROIFTABLE FOR FORD MOTOR COMPANY. FORD SHOULD REIMBURSE FOR THE OVER $500 SPENT SO FAR ON THIS PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113986March 12, 2005
ELECTRICAL SYSTEM:IGNITION
VEHICLE: FORD FOCUS ZX3. MY: 2000, PURCHASED IN: SAN GABRIEL, CA CURRENTLY IN: DUBLIN, OH. EVENTS: I WENT TO MY CAR ONE EVENING, SAT IN THE DRIVER'S SEAT, PULLED MY KEY OUT AND IT WOULD NOT GO IN THE IGNITION CYLINDER. IT WAS IF SOMETHING WERE STUCK IN IT AND THE TIP OF THE KEY WAS THE ONLY PART THAT WOULD GO IN. NO AMOUNT OF PUSHING SEEMED TO HELP. THE STEERING WHEEL WAS IN THE LOCKED POSITION AND I EVEN ATTEMPTED TO TURN IT TO SEE IF IT WOULD FREE WHATEVER WAS STOPPING THE KEY FROM GOING IN.*AK CONSEQUENCES: I WAS STRANDED. THE TIRES WERE TURNED TO THE LEFT AND THE STEERING WHEEL WAS LOCKED. TO HAVE IT LOADED ONTO A FLATBED TOW TRUCK WAS IMPOSSIBLE WITHOUT CAUSING MORE DAMAGE TO THE BODY OF THE CAR OR WHEELS. IT TOOK OVER AN HOUR TO GET IT LOADED ON A TOW TRUCK. CORRECTION: I TOOK THE CAR TO GERMAIN FORD FOR SERVICE AND THEY REPLACED THE IGNITION CYLINDER IN THE STEERING COLUMN. THE SERVICE TECHNICIANS SAID THEY HAD SEEN THIS ON OTHER FORD FOCUS. OTHER COMMENTS: I RESEARCHED THIS ONLINE SOME AND OTHERS HAVE EXPERIENCED THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113895March 10, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION TUMBLER FAILED. FROM WHAT I HAVE BEEN ABLE TO ASCERTAIN, THIS IS A COMMON PROBLEM THAT FORD HAS KNOWN ABOUT AND HAS CHOSEN NOT TO ISSUE A RECALL. THE FACT THAT VEHICLE HAS BEEN RECALLED ALMOST 12 TIMES SHOULD INDICATE THAT THERE IS MASSIVE ENGINEERING AND DESIGN PROBLEMS WITH THIS CAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10113913March 10, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
1. SEVERAL LOUD POPPING NOISES EVERY TIME THE STEERING WHEEL TURNED FROM LEFT TO RIGHT OR RIGHT TO LEFT FULL. 2. DRIVERS SIDE COIL SPRING BROKE, 3. REPLACES FRONT COIL SPRINGS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112764March 9, 2005
ELECTRICAL SYSTEM:IGNITION
WITHOUT WARNING OR PRIOR PROBLEMS AND WHILE PARKED, THE IGNITION AND STEERING COLUMN LOCKED UP. I WAS NOT ABLE TO TURN THE KEY NOR THE STEERING WHEEL. ALL ATTEMPTS TO DO SO FAILED. HAD VEHICLE TOWED TO FORD DEALERSHIP WHERE THE OLD IGNITION WAS DRILLED AND A NEW ONE ISNTALLED. THE SERVICE MANAGER COMFIRMED THAT THIS IS A KNOWN ISSUE WITH THE FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112710March 8, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK LATCH FAILS TO LOCK,ALLOWING TRUNK TO OPEN WITHOUT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10112731March 8, 2005
SEATS:FRONT ASSEMBLY:RECLINER
THE FOCUS SEEMS TO HAVE A DRIVERS SEAT RECLINER DEFECT. WITH OUR ZX3 THE RECLINER HANDLE BROKE OFF. WE NOW USE A SCREWDRIVER TO RECLINE THE SEAT, HAVEN'T HAD TIME TO FIX IT YET. MY SISTER WHO ALSO OWNS A FOCUS HER SEAT DOES NOT RECLINE AT ALL. SHE USES A PILLOW TO HELP WITH THE RECLINE. SHE IS A COLLEGE STUDENT HAS NO MONEY TO FIX IT. HOWEVER I DO THINK ITS FUNNY THAT BOTH CARS ARE HAVING SIMILAR PROBLEMS BOTH WITHIN 6 MONTHS OF EACH OTHER, BOTH ARE 2000 FORD FOCUS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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