Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11208270May 17, 2019
ENGINE
TL* THE CONTACT OWNED A 2016 FORD FOCUS. WHILE DRIVING LOW SPEEDS, THE VEHICLE STALLED AND CAUSED A FRONT END COLLISION WITH ANOTHER VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DEPLOYED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TOTALED AND TOWED TO THE INSURANCE COMPANY LOT. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 35,654. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11208046May 16, 2019
ENGINE
ON NOVEMBER 4, 2018- WHILE MAKING A LEFT-HAND TURN, THE 2016 FORD FOCUS I WAS DRIVING STALLED OUT ON THE MAIN ROAD. ON JANUARY 4, 2019 I FILLED OUT A COMPLAINT ONLINE WITH THE NHTSA-( HAVE BEEN GIVEN A LOT OF PROBLEMS) AT FIRST I WAS TOLD THAT THE COMPLAINT WAS LOST BECAUSE OF A COMPUTER ERROR, THEN I HAVE BEEN GIVEN A HARD TIME EVERY TIME I CALL UP AND ASK ABOUT IT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11208129May 16, 2019
ENGINE, POWER TRAIN
WELL WE BOUGHT THIS 2016 FORD FOCUS SE AND THE TRANSMISSION WILL NOT SHIFT RIGHT AND THEIR A LOT OF PEOPLE HAVING THE SAME TROUBLE AND IT CAN NOT BE FIX.WE PAY A LOT OF MONEY FOR THIS CAR AND THEY SHOULD BUY IT BACK.THEIR IS ALL KIND OF LAW SUITE ON THIS MATTER THEY SHOULD TAKE CARE OF THIS PROBLEM FOR US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11207047May 12, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM
" TAKATA RECALL" I WAS DRIVING TO WORK WHEN MY CAR STARTED SMELLING HOT. I LITERALLY JUST LEFT MY HOUSE I WAS ABOUT 5 MILES FROM HOME. IT SMELLED LIKE HOW YOU USE THE HEATER FOR THE FIRST TIME DURING COLD WEATHER. I CHECKED THE GAUGES TO MAKE SURE I WAS NOT OVER HEATING. I HAD NO WARNING LIGHTS POP ON AND MY TEMP GAUGE WAS NORMAL. I THAN STARTED SEEING SMOKE COMING FROM THE SIDE OF THE HOOD. I PULLED OVER ON THE SIDE OF THE ROAD AND GOT OUT. THE ENTIRE CAR UNDER NEATH WAS ON FIRE. I IMMEDIATELY GOT AWAY FROM THE CAR AND WAITED FOR THE FIRE DEPARTMENT AND POLICE TO COME.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11206473May 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE LUNGED FORWARD AND HESITATED TO ACCELERATE. NO WARNING LIGHTS ILLUMINATED. ORDUS FORD, INC. (123 S PORT CRESCENT ST, BAD AXE, MI 48413 (989) 269-9245), DIAGNOSED THE VEHICLE BUT DID NOT FIND THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205745May 6, 2019
WHEELS
TIRES ARE WEARING OUT ON THE INSIDE A LOT FASTER. AM ON 3RD SET THE FIRST TWO SETS DID THIS AND THE DEALER SAID THE ALIGNMENT WAS FINE. I.FEEL THIS IS A SAFETY HAZARD AS A CURSORY INSPECTION OF THE TIRES LOOKS OK BUT IF YOU GET ON THE GROUND TO CHECK THE INSIDE PART THE WEAR WILL BE ALARMING. I WENT ONLINE TO CHECK MESSAGE BOARDS FOR THIS MODEL AND NUMEROUS OTHER PEOPLE HAD THE SAME ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205187May 2, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V350000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING AT LOW SPEEDS, THE VEHICLE STALLED AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO PARKS FORD LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609, (352) 372-4251) WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE RECALL AND THAT THE PARTS WERE NOT AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO LOANER VEHICLE OPTION. THE FAILURE MILEAGE WAS APPROXIMATELY 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204897April 30, 2019
FUEL/PROPULSION SYSTEM
THE FUEL LINE THAT CONNECTS TO THE GAS TANK IS LEAKING AND I CANT GET THE THE CAR TO START EVEN THOUGHT IT'S AT 5 MILE LAST TIME I WAS ABLE TO TURN MY CAR ON WHEN I WAS PARKED IN MY BARRACKS PARKING LOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204260April 28, 2019
POWER TRAIN
TRANSMISSION WILL NOT SHIFT FROM 1ST TO 2ND, VEHICLE IS ONLY 3 YEARS OLD 55K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203268April 23, 2019
AIR BAGS
I GOT INTO A CAR ACCIDENT ON APRIL 22 2019 AND MY STEERING WHEEL AIR BAG DID NOT DEPLOY. MY WHOLE FRONT OF THE CAR WAS WAS DESTROYED AND THE AIRBAG UNDER THE STEERING WHEEL DEPLOYED. I'M REPORTING THIS BECAUSE IT MAY NOT HAVE KILLED ME BUT IT COULD KILL SOMEONE.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11202583April 19, 2019
ENGINE, FUEL/PROPULSION SYSTEM
I WAS NOTIFIED THAT MY CAR HAS BEEN RECALLED. I WAITED A FEW MONTHS FOR THE DEALERSHIP TO CALL ME TO LET ME KNOW WHEN I CAN BRING MY CAR IN. I DECIDED TO TAKE IT UPON MYSELF TO REACH OUT TO THEM AND WAS TOLD TO BRING IT IN. THAT BEING SAID, I HAD RESCHEDULED MY APPOINTMENT SEVERAL TIMES (BECAUSE LIFE HAPPENS). I REACHED OUT AGAIN TO RESCHEDULE AND DID NOT RECIEVE A RESPONSE. I REACHED OUT THE LHM CUSTOMER SERVICE, THEY SAID SOMEONE WILL BE CONTACTING ME BUT NEVER DID. I FEEL LIKE I AM BEING IGNORED, AND I WANT THIS CAR FIXED OR OUT OF MY LEASE. MY CAR VIBRATES SINCE I BOUGHT IT, AND NOW IT KIND OF SHAKES WHEN I DO A TURN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197224April 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM
MY CHECK ENGINE CAME ON AND NOW MY CAR LOST ALL POWER AND EVERY TIME I PUT MY FOOT ON THE GAS IT ACTS LIKE IT'S ABOUT TO STALL OUT I'M WORRIED FOR MY SAFETY BECAUSE THIS IS JUST THE FIRST DAY AND MY VEHICLE IS ALREADY ACTING UP I CALLED MY DEALERSHIP NO ANSWER I'M VERY UPSET IF I DIE BECAUSE OF YOU'RE COMPANY AND DEALERSHIP FAILURE BETTER BELIEVE MY FAMILY WILL SUE ESPECIALLY SINCE I'VE TRIED TO CONTACT MY DEALER MULTIPLE TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196605April 16, 2019
POWER TRAIN
WHEN I AM ACCELERATING FROM A COMPLETE STOP IT SHUTTERS VERY BAD. IT HAPPENS WHEN TURNING AND I HAVE TO SPEED UP, IT REALLY GETS BAD WHEN I'M AT A COMPLETE STOP AND I HAVE TO TAKE OFF UPHILL. IT ALMOST FEELS LIKE IT IS HAVING PROBLEMS GOING INTO GEAR. IT ONLY DOES THIS WHEN I AM ACCELERATING. I TOLD FORD MARSHAL IN O'FALLON MO AND THEY SAID IT WAS THE "CLUTCH AND IT WAS WITHIN LIMITS." (WHATEVER THAT MEANS)THIS IS WHEN I STILL HAD A WARRANTY. BUT NOW I DON'T. I'M A LITTLE DISAPPOINTED IN THIS MATTER. THEY SHOULD HAVE FIXED IT WHILE I HAD A WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196693April 16, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PERU FORD (800 N BROADWAY, PERU, IN 46970, (765) 472-3673) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195588April 11, 2019
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO SAM GALLOWAY FORD LINCOLN (1800 BOY SCOUT DR, FORT MYERS, FL 33907, (888) 699-0916) DUE TO ENGINE FAILURE. THE DEALER REFUSED TO REPAIR THE VEHICLE BECAUSE IT WAS NINE MILES OVER THE WARRANTY COVERAGE MILEAGE LIMIT. THE DEALER SUGGESTED A COMPLETE REPLACEMENT OF THE ENGINE AT THE CONTACT'S EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. AN INDEPENDENT MECHANIC REPLACED THE ENGINE, WHICH ONLY LASTED ONE WEEK. THE MECHANIC REPLACED THE ENGINE WITH ANOTHER ONE, WHICH LASTED SEVERAL MONTHS BEFORE FAILING AGAIN. THE CONTACT STATED THAT THE VEHICLE WAS CURRENTLY STRANDED IN ANOTHER STATE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195456April 10, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WEST VALLEY CHRYSLER JEEP (21422 ROSCOE BLVD, CANOGA PARK, CA 91304, (818) 348-7510) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195296April 9, 2019
FUEL/PROPULSION SYSTEM
TAKATA RECALL. WHEN YOU PRESS THE GAS PEDAL THE ENGINE STALLS & STARTS TO SHAKE. IT HAPPENS IN THE STREET EVERY TIME YOU PRESS THE GAS PEDAL AFTER YOU BREAK ON A RED LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193629April 3, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
THE VEHICLE SHUTS DOWN, WHILE COMING TO A STOP. THE MESSAGE IN THE WINDOW READS, PUT THE CAR IN PARK IN RESTART THE VEHICLE. THIS HAS HAPPENED ON FOUR OCCASIONS. MOST RECENTLY THREE WEEKS AFTER SERVICING FOR THE SAME PROBLEM. ON THIS MOST RECENT OCCASION, SUNDAY, MARCH 31ST., I STOPPED TO PUT THE CAR IN REVERSE TO PARK AND BEGIN TO MOVE THE VEHICLE SHUT DOWN. I WAS IN FRONT OF MY HOME PARKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193320April 2, 2019
STRUCTURE:BODY, ENGINE, POWER TRAIN
AS I WAS ON MY WAY TO WORK DRIVING ON THE FREEWAY GOING 67MPH ON CRUISE CONTROL I WAS IN THE 2ND LANE IN FROM THE RIGHT . I FELT SOMETHING BUMPY UNDERNEATH MY FEET AND AS I LOWERED MY RADIO I HEARD A SCRAPING SOUND AND THEN IT FELT LIKE SOMETHING WENT UNDERNEATH MY TIRES AND I HEARD WHEN IT PULLED AND BROKE THE FRONT GRILL MADE ME SWERVE THANK GOD NO ACCIDENT. AS I WAS PULLING TO THE RIGHT IT FELT LIKE I WAS DRAGGING THE PANEL AND PARTS OF MY BUMPER. SURE ENOUGH THE UNDERNEATH PANEL CAME OFF AND THAT'S WHAT CREATED THE WHOLE BODY DAMAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193330April 2, 2019
ELECTRICAL SYSTEM
IVE HAD SEVERAL OCCASIONS WHERE I HAVE MY KEYS IN MY PURSE NEVER OPENED THE HATCH IN THE BACK WENT INSIDE A STORE CAME BACK OUT TO MY HATCHBACK DOOR OPEN THIS IS VERY CONCERNING TO ME I DO HAVE MY SONS BASEBALL EQUIPMENT AND MY SPEAKERS IN WHICH ONE GOT STOLEN I NEED TO KNOW IF ANYTHING IS GOING TO BE DONE SOON SO I KNOW WHAT MY NEXT STEPS ARE GOING TO BE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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