Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11253443September 5, 2019
POWER TRAIN
MY 2012 FORD FOCUS HAS RECENTLY BEGAN MAKING A GRINDING, RATTLING NOISE DURING ACCELERATION, AND SOMETIMES SHUDDERS OR JERKS ON ACCELERATION FROM A STOP OR WHEN THE AUTOMATIC TRANSMISSION SHIFTS WHITE DRIVING. THESE SYMPTOMS ARE MOST SEVERE WHEN STARTING FROM A STOP OR TRANSITIONING FROM CITY STREET TO HIGHWAY SPEED. THE CURRENT SYMPTOMS CAUSE MY VEHICLE TO BEHAVE UNPREDICTABLY IN TRAFFIC. MY FORD DEALER DIAGNOSED THIS AS A FAILURE OF THE CLUTCH, COMMON IN POWERSHIFT TRANSMISSIONS FROM THIS ERA. OTHERS HAVE REPORTED THE DEVELOPMENT OF EVEN MORE DANGEROUS SYMPTOMS, SUCH AS VEHICLES SHIFTING INTO NEUTRAL WITHOUT WARNING WHILE ON HIGHWAYS.DESPITE WIDELY-REPORTED DEFECTS IN THESE TRANSMISSIONS, FORD IS NOT WILLING TO COVER ANY REPAIRS TO IMPROVE THE SAFETY OF MY VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253476September 5, 2019
STEERING
POWER STEERING DOES NOT ENGAGE AT VEHICLE START. RECEIVED AN ERROR ABOUT THE POWER STEERING SYSTEM. RESTART OR WAIT A FEW SECONDS AND IT STARTS WORKING. SEEMS TO ONLY BE AT POWER ON, BUT IF HAPPENED WHILE DRIVING, WOULD BE A SAFETY ISSUE. HAS BEEN HAPPENING FOR A FEW MONTHS, PERHAPS EVERY 10TH START. DEALER WANTS TO REPLACE ENTIRE POWER STEERING SYSTEM AT A COST OF $2500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253497September 5, 2019
STEERING
SON RETURNING TO COLLEGE NOTICED STEERING WAS BECOMING DIFFICULT TO TURN. CALLED ME AND I HAD HIM PULL OVER AND CHECK HIS TIRES. NOTHING IDENTIFIED. BUT WHEN HE TRIED TO GET BACK ON THE INTERSTATE THE STEERING FAILED AND HE RAN OFF INTO A GRASSY AREA. HE AGAIN CHECKED EVERYTHING UNDER THE HOOD AND UNDER THE CAR TO TRY AND DETERMINE WHAT WAS WRONG. WHEN HE RESTARTED THE CAR HE RECEIVED A WARNING LIGHT STATING STEERING FAILURE SERVICE REQUIRED. CAR WAS TOWED TO DEALERSHIP. COMPLETE ELECTRONIC STEERING MODULE REPLACEMENT REQUIRED. $3000. A LITTLE SEARCHING FOUND HUNDREDS OF COMPLAINTS RELATED TO ELECTRONIC STEERING FAILURES ON THE FOCUS. SOME FORD MODELS HAVE BEEN RECALLED FOR THE EXACT SAME ISSUE. WHY IS THE FOCUS BEEN LEFT OFF OF THESE IDENTICAL FAILURE RECALLS? DO PEOPLE HAVE TO DIE TO GET FORD TO DO THE RIGHT THING?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253521September 5, 2019
POWER TRAIN
TRANSMISSION AND CLUTCH SHUDDER ON ACCELERATION. CHECK ENGINE LIGHT READS TRANSMISSION MALFUNCTION. MULTIPLE RECALL REPROGRAMMINGS OF PCM AND TCM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253522September 5, 2019
STEERING
THE POWER STEERING HAS BEEN LOCKING UP ON MY VEHICLE INTERMITTENTLY... IT HAPPENS WHEN I START THE CAR AND SOMETIMES WHEN DRIVING. THE LIGHTS COME ON TELLING ME THAT THE POWER ASSIST ISN'T WORKING ANYMORE. THIS IS VERY SCARY TO BE TRANSPORTING MY FAMILY IN THIS VEHICLE WHEN THERE HAVE BEEN SO MANY REPORTS OF THIS HAPPENING AND NO RECALL HAS BEEN ISSUED. PLEASE ADDRESS THIS IMMEDIATELY BEFORE SOMEONE GETS SERIOUSLY INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253518September 5, 2019
POWER TRAIN
TRANSMISSION SHUDDERS ON ACCELERATIONS AND HAS TROUBLE SHIFTING INTO GEARS. THERE IS A SCRAPING NOISE FROM THE TRANSMISSION AFTER DRIVING A LONG TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253102September 4, 2019
POWER TRAIN
MY CAR IS CURRENTLY SHUDDERING AND NOT PROPERLY SHIFTING SOME DAYS IT DRIVES AND SOME DAYS IT WON'T MOVE AT ALL. IT ALL STARTED ABOUT A MONTH AGO WHEN I WAS ON THE FREEWAY AND WAS ALMOST REAR ENDED DUE TO IT SHUDDERING, THE CAR STARTED TO SLOW DOWN AND CAME TOO A COMPLETE STOP AND DASH READ TRANSMISSION IS TOO HOT WAIT 8 MINS. I AM GUESSING ONCE IT COOLED IT WOULD BE BETTER BUT IT KEPT SHUDDERING SOME DAYS IT DRIVES FINE AND MOST OF THE TIME IT'S DRAGGING RPM HIGH AND SHUDDERING WHEN PULLING OFF FROM LIGHT OR STOP SIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253120September 4, 2019
FUEL/PROPULSION SYSTEM
I WAS TRAVELING ON AN INTERSTATE IN MY 2012 FORD FOCUS 5 DOOR HATCHBACK ON A TRIP WITH MY SON. MY CAR HAD A HALF TANK OF GAS REMAINING, SO I REFUELED. I HAD TO TRAVEL 100 MILES HOME, I NOTICED THE DISTANCE TO EMPTY ONLY CHANGED 20 MILES OR SO. SO FROM 436 MILES TO 416 MILES TO EMPTY. THE NEXT DAY, I WENT TO RUN ERRANDS, ON A STATE HIGHWAY, THE DISTANCE TO EMPTY SAID 490 MILES TO EMPTY AND THE GAS GAUGE STILL SHOWED THE TANK WAS FULL. I PARKED THE CAR BECAUSE OF MY BUSY SCHEDULE AND USED MY SPARE VEHICLE. LAST WEEK, 8/27 I DROPPED MY CAR OFF FOR SERVICE AND PERFORM RECALL 18S32 (FUEL TANK DEFORMATION, PCM, CANISTER PURGE VALVE). THE DEALERSHIP CALLED AND SAID MY FUEL TANK WAS DEFORMED AND WOULD NEED REPLACED AT MY EXPENSE. FORD REJECTED THE DEALERSHIP CLAIM THAT THE FUEL TANK WAS NOT DEFORMED ENOUGH, YET IF I DO NOT REPLACE MY TANK, I WILL HAVE A FUEL SYSTEM THAT IS UNRELIABLE. I HAD NO WARNING INDICATOR LIGHTS OR DIAGNOSTIC TROUBLE CODES FOUND ON MY VEHICLE. IF I WERE TO RELY SOLELY ON MY GAUGE AND DISTANCE TO EMPTY, I WOULD HAVE RUN MY CAR OUT OF GAS AND PUT MYSELF AND FAMILY IN POTENTIAL DANGER. I HAVE PLACED MULTIPLE CALLS WITH FORD SERVICE AND DEALERSHIP TO HAVE THEM EXPLAIN WHAT FAILED IN THE FUEL SYSTEM THAT I CAUSED. THERE WAS NOTHING I DID WITH THE CAR THAT WOULD BE CONSIDERED NON TYPICAL USAGE. FINALLY, THE DEALERSHIP HAS PHOTOS THEY PLAN TO SHARE WITH ME. I CAN PROVIDE TO NHTSA WHEN I PICK UP MY CAR AFTER SERVICE WORK HAS BEEN COMPLETED TO REPLACE THE FUEL TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253283September 4, 2019
STEERING
BOUGHT USED FROM FORD DEALER MID-MAY 2019. BY LAST WEEK IN AUGUST 2019 THE STEERING ASSIST FAULT SERVICE REQUIRED WARNING LIGHT CAME ON WHEN I STARTED THE CAR IN THE MORNING & LOST POWER STEERING RIGHT AWAY. NEXT TIME IT RAN FINE, THEN WENT OUT AGAIN IN TOWN DRIVING IN RESIDENTIAL AREA.JUST GOT INTO SERVICE CENTER AT DEALERSHIP WHERE I BOUGHT IT & IT NEEDS $1900 OF WORK, ABOUT $1100 IN PARTS ALONE. AS A NEW COLLEGE GRADUATE, I WAS HOPING TO HAVE A CAR WITH NO MAJOR REPAIRS NEEDED. NOTICED OTHER FORD CAR MODELS AROUND 2012 HAVE HAD RECALLS DUE TO STEERING & ALSO NUMEROUS COMPLAINTS FOR THIS YEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252880September 3, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE TRANSMISSION FAILURE WARNING INDICATOR ILLUMINATED AND THE VEHICLE CHANGED INTO SECOND GEAR INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THOMASTON FORD, INC (2230, 1011 US-19, THOMASTON, GA 30286, (706) 648-2191) TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED, BUT THE CONTACT WAS NOT ABLE TO SPEAK WITH A REPRESENTATIVE. THE FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253044September 3, 2019
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 65 MPH, THE INSTRUMENT PANEL LIGHTING TURNED OFF AND THE BATTERY SAVING WARNING MESSAGE ILLUMINATED. SHORTLY AFTER, THE CHECK ENGINE AND ABS WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE SEIZED IN THE MIDDLE OF THE STREET AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE), BUT THE PART WAS NOT AVAILABLE. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 155,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253070September 3, 2019
FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
HAVE SEEN 2 RECALLS FOR THIS VEHICLE INVOLVING THE LOCKS/LATCHES,FUEL PROBLEMS, AND STEERING WHEEL LOCKED UP TWICE TODAY FOR NO REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252603August 31, 2019
STEERING
ELECTRONIC STEERING FAILED CAR WENT INTO SAFETY MODE. THIS SEEMS TO HAPPEN ALOT WHY IS THERE NO RECALL FOR THIS WAS DRIVING DOWN THE ROAD AND STEERING FAILED THANKFULLY ONLY GOING 35 OR THIS COULD HAVE BEEN CATASTROPHIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252380August 30, 2019
POWER TRAIN
"TAKATA RECALL" WHEN ATTEMPTING TO REVERSE OUT OF A PARKING SPACE, I PUT MY CAR IN THE REVERSE GEAR HOWEVER NOTHING HAPPENED. I TRIED SEVERAL TIMES, PRESSING ON THE GAS PEDAL BUT THE CAR WOULD ONLY BACK UP SLIGHTLY. AFTER SOME TIME I WAS ABLE TO SLOWLY BACK OUT AND SHIFT INTO DRIVE. WHEN I WAS IN DRIVE, THE CAR WAS MOVING VERY SLOWLY AND JERKING AS I WAS IN MOTION. I WAS ABLE TO GET TO A LOCAL GARAGE TO HAVE MY VEHICLE CHECKED OUT. THE GARAGE COMMUNICATED THAT THEY COULD NOT GET THE CAR TO DRIVE AT ALL. THEY TRIED DRIVING IT IN REVERSE AS WELL AS FORWARD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252468August 30, 2019
VISIBILITY/WIPER
INOPERATIVE PASSENGER SIDE WINDSHIELD WIPER. SAME AS NHTSA CAMPAIGN ID NUMBER : 12V149000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252139August 29, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
RADIO HAS WENT OUT AND NOW LIGHTS HAVE BECOME DIM ON THE DASHBOARD. RADIO IS COMPLETELY OFF BUT STILL HEARING STATIC NOISE THROUGH THE SPEAKERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252285August 29, 2019
ENGINE, FUEL/PROPULSION SYSTEM
ON YOUR VEHICLE, THE PCM SOFTWARE MAY NOT ADEQUATELY DETECT A STUCK-OPEN CANISTER PURGE VALVE (CPV) WITHIN THE FUEL VAPOR SYSTEM. IF THE CPV MALFUNCTIONS AND STICKS OPEN, IT CAN LEAD TO EXCESSIVE VACUUM IN THE FUEL VAPOR SYSTEM, POTENTIALLY DEFORMING THE PLASTIC FUEL TANK. THIS CAN CAUSE THE FOLLOWING SYMPTOMS: ILLUMINATED MALFUNCTION INDICATOR LAMP (MIL) WITH CERTAIN DIAGNOSTIC TROUBLE CODES (DTCS) INACCURATE OR ERRATIC FUEL GAUGE INDICATION INACCURATE DISTANCE TO EMPTY (DTE) ENGINE STALL AND/OR OTHER DRIVABILITY CONCERNS RELATED TO STUCK OPEN CPV SAFETY RISK THIS MAY RESULT IN AN ENGINE STALL WHILE DRIVING WITHOUT WARNING OR WITHOUT THE ABILITY TO RESTART, AND CAN INCREASE THE RISK OF A CRASH. UNFULFILLED PROMISE THE MANUFACTURER SAID THE PIECE WOULD BE READY IN THE FIRST QUARTER OF 2019; HOWEVER, THE RECALL STILL SAYS 'NO REMEDY''ALMOST 6 MONTHS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246640August 27, 2019
STRUCTURE:BODY
SPRING CLIP BROKE POST RECALL REPLACEMENT 2012 FORD FOCUS REAR DRIVER DOOR. CAR WAS STATIONARY WHEN FIRST NOTICED ISSUE. DOOR WILL NOT LATCH CLOSED NOR ALLOW OTHER CAR DOORS TO BE LOCKED. POSES SAFETY RISK TO CHILDREN IN BACK SEAT AND PROTECTION RISK TO CAR THEFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246686August 27, 2019
ENGINE, UNKNOWN OR OTHER
TAKATA RECALL MY 2012 FORD FOCUS IS HAVING TRANSMISSION ISSUES. I CAN NOT DRIVE OVER 60 IN MY VEHICLE AND I AM NOT THE ONLY ONE WITH THIS ISSUE. I HAVE READ REPORTS AND CALLED FORD AND NO ONE WILL TAKE A LOOK INTO THIS. IT HAS CAUSED ME TO HAVE TO PULL OVER ON THE SIDE OF THE HIGHWAY AND THE CAR WILL SMOKE AND OVER HEAT. I AM NOT ABLE TO CUT THE CAR ON FOR 10 MINS AND ALL OF MY DASHBOARD LIGHTS APPEAR. IT HAS BEEN THIS WAY FOR THE PAST 4 MONTHS. I HAVE HAD TO GET A NEW FORM OF TRANSPORTATION BECAUSE OF IT. CAN SOMEONE PLEASE LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246325August 26, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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