Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11255426September 13, 2019
POWER TRAIN
THE TRANSMISSION SHUDDERS WHILE ACCELERATING AND ONCE IT IS HOT, THE TRANSMISSION SLIPS REALLY BAD AND GOES INTO NEUTRAL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11255023September 12, 2019
VEHICLE SPEED CONTROL, ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK HER VEHICLE TO AN UNKNOWN DEALER TO BE REPAIRED PER AN UNKNOWN RECALL. THE CONTACT BELIEVED THERE WAS A MANUFACTURER DEFECT WITH THE THROTTLE BODY AND STATED THAT THE VEHICLE WOULD HESITATE TO ACCELERATE WHEN THE BRAKE PEDAL WAS RELEASED AND WOULD THEN VIOLENTLY ACCELERATE SUDDENLY. THE FAILURE CAUSED THE VEHICLE TO CRASH INTO A DITCH. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURES. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 119,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11253878September 12, 2019
POWER TRAIN
2012 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. *LD THE CONSUMER STATED DAYS AFTER HAVING THE RECALL REPAIR 19S22 COMPLETED THE VEHICLE BEGAN TO SHUDDER. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254419September 10, 2019
FUEL/PROPULSION SYSTEM
MY CHECK ENGINGIE LIGHT CAME ON,TOOK IT TO MECHANIC,HE SAID IT WAS A SAFETY RECALL ON THE EVAPORATIVE EMISSIONS PURGE VALVE,EVAPORATIVE EMISSIONS CANISTER,FUEL PUMP MODULE,FUEL TANK. HEARTLAND FORF IN HEBER SPRINGS ARK.,SAID THEY CODED THIS CAR LAST DECEMBER AND NOW ALL OF THIS IS WRONG WITH THE CAR.WHAT CAN I DO? I CAN'T PAY FOR THIS AND NOW ITS WRONG WITH MY CAR! IT WAS A RECALL AND NOTHING HAS BEEN FIXED ON MY CAR BUT THE DOOR LATCHES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254516September 10, 2019
STEERING
POWER STEERING FAILED AS WE WERE PULLING INTO A SHOPPING CENTER AND HAD TO HAVE THE VEHICLE TOWED TO THE MECHANIC. IT STARTED BY MAKING A GRINDING NOISE AND THEN THE STEERING GOT VERY HARD TO TURN SO WE HAD IT TOWED. WE ARE AWARE THAT THIS HAS BEEN A BIG PROBLEM ON THE FORD FOCUS BUT NEITHER NHTSA OR FORD HAS PLACED RECALL ON THIS ISSUE MEANWHILE FOCUS DRIVERS HAVE BEEN SPENDING AN AVERAGE OF $1500. TO $2000. TO REPAIR THE POWER STEERING RACK AND PINION. SHAME ON YOU BOTH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254042September 9, 2019
ELECTRONIC STABILITY CONTROL (ESC)
THE BRAKE PEDAL WILL GO TO THE FLOOR. BASED ON MY RESEARCH FORD HAS A PROBLEM WITH THE ABS BRAKE PUMP WHICH CAUSES THE BRAKES TO GO SOFT. THE PEDAL HAS A LONG TRAVEL IS VERY SLUGGISH TO RESPOND. IN MY OPINION THIS IS A EXTREME SAFETY ISSUE. I BELIEVE FORD SHOULD BE MADE TO RECALL AND FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254123September 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. AFTER FUEL WAS PLACED IN THE VEHICLE, IT STALLED. THE CONTACT MENTIONED THAT WHEN THERE WAS LESS THAN HALF A TANK OF FUEL IN THE VEHICLE, IT WOULD STALL THEN TOO. IN ADDITION, THE FUEL GAUGE WAS INOPERABLE AND DID NOT DISPLAY THE CORRECT AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO FIVE STAR FORD LINCOLN OF WARNER ROBINS (900 RUSSELL PKWY, WARNER ROBINS, GA 31088, (478) 273-8151) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE DID NOT PASS THE TEST; THEREFORE, IT WOULD NOT BE REPAIRED PER THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254157September 9, 2019
ENGINE, POWER TRAIN
THE ENGINE DIES WHILE DRIVING AND NOW WILL CRANK BUT WON'T START. THE TRANSMISSION SHUTTERS WHEN TAKING OFF FROM A START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254177September 9, 2019
STRUCTURE:BODY:DOOR, LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING BETWEEN 45 AND 50 MPH, THE FRONT PASSENGER LEANED AGAINST THE INTERIOR PASSENGER SIDE DOOR AND IT OPENED INDEPENDENTLY WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND NOTICED THAT THE FRONT PASSENGER SIDE DOOR LOCK FAILED. THE CONTACT DROVE THE VEHICLE HOME USING A CARGO STRAP TO KEEP THE DOOR CLOSED. THE CONTACT CALLED KRAUSE FAMILY FORD OF WOODSTOCK (195 WOODSTOCK PKWY, WOODSTOCK, GA 30188, (877) 808-3640) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE VEHICLE WAS NOT TAKEN TO A DEALER AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254200September 9, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
CANISTER PURGE VALVE RECALL (CPV) AND PRIOR POWERTRAIN AND PCM RECALL ISSUES. HISTORY INVOLVING POWERTRAIN, PCM AND CPV. CHECK ENGINE LIGHT (CEL) CAME ON A FEW YEARS AGO AND THE CAR COULD NOT RESTART. COULD HAVE HAD AN ACCIDENT. RECENTLY, IN THE SUMMER 2019, CEL ON AND GAVE A CODE ABOUT FAULTY CATALYTIC CONVERTER WHEN I SPENT $106 AT GREEN FORD TO READ AND DIAGNOSIS THE CODE. THE LIGHT WENT ON AND OFF AND ON SEPTEMBER 8, 2019, THE CAR STALLED AND/OR WOULD NOT START BACK UP MANY TIMES WHEN THE CEL WAS ON. THE CAR WOULD NOT CRANK THE NEXT MORNING, TWICE, ON THE WAY TO GREEN FORD, AND WAITING ON RECALL TO BE PERFORMED. THE CAR HAS 151,000 MILES AND IS A ONE OWNER VEHICLE. THE POWERTRAIN, PCM AND THIS CURRENT ISSUE HAS BEEN THE ONLY ISSUES THAT SEEMS TO BE CONNECTED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11254244September 9, 2019
POWER TRAIN
THE TRANSMISSION SHUDDERS AND SLIPS ON ACCELERATION FROM STOPS. THE TRANSMISSION MALFUNCTION LIGHT IS ON AND IT WILL NOT SHIFT. VEHICLE JERKS WHEN SHIFTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254259September 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HESITATED AT THE STOP LIGHT. THERE WAS NO WARNING INDICATOR ILLUMINATED. THE CONTACT CALLED GANLEY FORD WEST AT 216-941-9800 (LOCATED AT 16100 LORAIN AVE, CLEVELAND, OH 44111) AND WAS INFORMED THAT LETTERS WERE SENT OUT APPROXIMATELY FIVE YEARS AGO AND THAT THE WARRANTY WOULD HAVE COVERED THE FAILURE AT THAT TIME. THE TECHNICIAN STATED THAT THE WARRANTY WAS CURRENTLY EXPIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT CONFIRM THAT A LETTER WAS SENT TO THE CONTACT. THE MANUFACTURER STATED THAT THE WARRANTY WAS EXPIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254284September 9, 2019
ENGINE, POWER TRAIN
TRANSMISSION SHUDDERS, ESPECIALLY ON ACCELERATION. THE VEHICLE STOPPED ON ME RECENTLY; IT TOOK ME ABOUT 10 TRIES BEFORE IT FINALLY LET ME MOVE IT OUT OF REVERSE AND PUT IT INTO DRIVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254285September 9, 2019
POWER TRAIN
VEHICLE STALLS DURING ACCELERATION, WILL NOT SHIFT INTO REVERSE, SKIPPING AND SHIFTING HARD WHEN DRIVING, CUTS OFF DURING DRIVING (ESPECIALLY UPON DOWNSHIFT) VEHICLE HAS A FORD EXTENDED WARRANTY TO 100,000 MILES OR 10 YEARS TO REPLACE THE TCM. DEALERSHIP REFUSES TO MAKE THE CAR SAFE BECAUSE THEY SAY IT IS NOT A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254295September 9, 2019
SERVICE BRAKES
WHILE DRIVING ON THE HIGHWAY I PRESSED ON THE BRAKES AND THE CAR ACCELORATATED FROM 58 TO 80. I HAD TO PUMP THE BRAKES BEFORE IT FINALLY STOPPED. ANOTHER TIME I WAS APPROACHING A STOP SIGN AND PRESSED THE BRAKE AND IT BEGAN TO ACCELERATE, I PUMPED THE BRAKES AND IT FINALLY STOPPED. A WEEK LATER I PUT THE CAR INTO DRIVE AND PRESSED THE GAS AND THE CAR DIDN'T GO ANYWHERE, HAD PUT IT BACK INTO PARK THEN DRIVE AND WHEN IMPRESSED THE GAS, IT WENT. A FEW TIMES I PRESSED THE BRAKES IT FELT LIKE SOMETHING WAS STUCK INSIDE THEM AND THEY WOULDN'T GRAB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254031September 8, 2019
UNKNOWN OR OTHER
WHEN I ENTERED THE VIN NUMBER FOR MY VEHICLE IT SAID THAT THERE WERE NO RECALLS FOR THIS VEHICLE?? I HAVE ALREADY HAD TO RETURN THE VEHICLE TO THE DEALERSHIP TO HAVE SEVERAL MANUFACTURING RECALL PROBLEMS ADDRESSED!!?? I SHOULD HAVE RECEIVED A RECALL LETTER ABOUT THE CLUTCH PROBLEM IN THIS VEHICLE! WHY HAVE NOT RECEIVED ANYTHING? WHY DOES YOUR SYSTEM NOT RECOGNIZE THAT THIS VEHICLE DIES HAVE RECALLS! HOW CAN ZI GET A LETTER FROM THE MANUFACTURER SO HAVE TRIED EVERYTHING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254032September 8, 2019
POWER TRAIN
CAR HESITATES AND SHUDDERS BEFORE PULLING OFF FROM A COMPLETE STOP. CREATE A TIN RATTLING NOICE WHEN MAKE TURNS TOO FAST. THE HESITATION IS TOO DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253753September 6, 2019
POWER TRAIN
EXCESSIVE SHUDDERING ON ACCELERATION FROM A STOP. TE ENGINE WILL NOT START SOMETIMES. THE TRANSMISSION FAILURE LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253638September 6, 2019
POWER TRAIN
HESITATION ON ACCELERATION; TRANSMISSION SHUDDERS AND HAS NO POWER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253419September 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 60 MPH, THE VEHICLE SHUDDERED AND STALLED AND THE TRANSMISSION OVERHEAT WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO ATCHINSON FORD (LOCATED AT 9800 BELLEVILLE RD, BELLEVILLE, MI 48111, (734) 697-9161) WHERE IT WAS DIAGNOSED THAT THE POWER TRAIN CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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