Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11278543November 6, 2019
POWER TRAIN
TRANSMISSION SHUDDERS, SHAKES, BANGS, MIS-SHIFTS, ETC. WHILE DRIVING; MOSTLY DURING UP OR DOWN SHIFTS. THIS IS DANGEROUS. DEALER ROMANO FORD IN FAYETTEVILLE, NY HAS GIVEN UP; WE ALL KNOW THERE IS NO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278078November 4, 2019
POWER TRAIN
THE VEHICLE IS EXPERIENCING A TRANSMISSION SHUTTER BUT IS NOT INCLUDED IN THE RECALL. THIS IS A SAFETY CONCERN THAT ALMOST CAUSED ME AN ACCIDENT AND NEEDS TO BE ADDRESSED. FORD MOTOR COMPANY IS NOT HELPING AND WANTS ME TO PAY OUT OF POCKET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278098November 4, 2019
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING APPROXIMATELY 50-65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE PURGE SOLENOID SEIZED IN THE OPEN OR CLOSED POSITION, WHICH CAUSED THE VEHICLE TO STALL. THE VEHICLE WAS REPAIRED. ADDITIONALLY, THE VEHICLE EXPERIENCED A SHUDDER IN THE TRANSMISSION AND HARD SHIFT BETWEEN GEARS WHILE BEING DRIVEN. THE CONTACT ALSO STATED THAT, INTERMITTENTLY, THE VEHICLE FAILED TO SHIFT INTO REVERSE AFTER THE CLUTCH WAS REPLACED. THE FAILURE TO SHIFT INTO REVERSE WAS A NEW SYMPTOM THAT OCCURRED ONLY AFTER THE CLUTCH WAS REPLACED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 72,573.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277052October 30, 2019
ENGINE, POWER TRAIN
THE VEHICLE SHUDDERS WHEN ACCELERATING AND DOES NOT SLOW DOWN PROPERLY WHEN DECELERATING. THIS CONDITION BECOMES WORSE ON HOTTER DAYS AND WHEN THE ENGINE IS HOT. ALSO, WHEN TAKING OFF FROM A COMPLETE STOP THE CAR SHUDDERS THE WORSE. THE CAR ALSO FEELS UNSAFE WHEN TRYING TO SLOW DOWN. IT FEELS AS IF THE CAR IS STAYING IN A HIGHER GEAR WHEN LETTING OFF THE ACCELERATOR PEDAL AND NOT DOWNSHIFTING PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271481October 28, 2019
POWER TRAIN, ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND FAILED TO PROPERLY ACCELERATE. THE FAILURE OCCURRED SEVERAL TIMES WHILE ATTEMPTING TO MERGE INTO TRAFFIC AT HIGHWAY SPEEDS. THE VEHICLE WAS TAKEN TO CHAPMAN FORD (6744 BLACK HORSE PIKE, EGG HARBOR TOWNSHIP, NJ) WHERE IT WAS DIAGNOSED THAT THE DUAL CLUTCH TRANSMISSION WAS FAULTY AND NEEDED TO BE REPLACED. THE CLUTCH WAS REPLACED AT 18,000 MILES, BUT THE FAILURE RECURRED AND THE CLUTCH WAS REPLACED A SECOND TIME AT 53,000 MILES. RECENTLY, THE FAILURE RECURRED AT 79,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. IN ADDITION, AFTER RECEIVING A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM), THE CHECK ENGINE INDICATOR ILLUMINATED PRIOR TO THE ENGINE STALLING. THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE THE PURGE VALVE WAS REPLACED. THE FAILURE WAS REMEDIED. THE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271486October 28, 2019
POWER TRAIN
TRANSMISSION SHUDDER ISSUES THAT EVERY OTHER 2016 OR OLDER FORD FOCUS HAS BUT FOR SOME REASON MINE IS NOT COVERED BY THE EXTENDED WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271509October 28, 2019
POWER TRAIN
TL* THE CONSUMER OWNS A 2016 FORD FOCUS. THE CONSUMER STATED THAT WHILE THEY WERE ACCELERATING FROM A STOP, THE TRANSMISSION STARTED TO JERK AND HESITATE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONSUMER CALLED SUPERIOR FORD OF PLYMOUTH (9705 56TH AVE N, PLYMOUTH, MN 55442, (877) 735-4755) AND WAS INFORMED THAT THERE WAS NO RECALL ON THE VEHICLE. THE CONTACT STATED THAT THE SAME DEALER CALIBRATED THE VEHICLE A YEAR AGO, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000. *BF *AS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271591October 28, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SHUDDERED AND HESITATED WHILE ATTEMPTING TO ACCELERATE AND THE TRANSMISSION RANDOMLY SHIFTED GEARS. IN ADDITION, THE VEHICLE WOULD SOMETIMES ERRONEOUSLY DOWNSHIFT AND/OR UPSHIFT AND SWITCH INTO NEUTRAL. THE VEHICLE WAS TAKEN TO PUGMIRE FORD (352 N. TENNESSEE ST, CARTERSVILLE, GA) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS FAULTY AND THE DUAL CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 59,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270667October 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TOOK A FEW SECONDS TO ACCELERATE AS IF IT HAD A MANUAL TRANSMISSION. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR AND WORSENED OVER TIME. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 60,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270591October 24, 2019
ENGINE
AT HIGHWAY SPEED, VEHICLE WENT INTO LIMP MODE RESTRICTING THROTTLE RESPONSE WITH NO DASH INDICATORS. UNABLE TO ACCELERATE. NO CHECK ENGINE LIGHT, NO MESSAGES, ALL GAUGES IN NORMAL RANGE. UNSAFE CONDITION WHEN VEHICLE RESPONDS VERY SLOWLY WITH NO INDICATOR FOR DRIVER. VEHICLE IS THE 1.0 L ECOBOOST WITH 6MT TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11270399October 23, 2019
UNKNOWN OR OTHER
I HAVE AN ISSUE WITH TRANSMISSION SLIPPING AND CAR BE STALLING AND I HAD IT REPAIRED TWO MONTHS AGO AND IT'S JUST RECENTLY STARTED DOING THE SAME THING TRANSMISSION SLIPPING AND OVER HEATING AND IT'S STALLING WHILE DRIVING AND I HAD TO TURN OFF THE CAR FOR A MINUTE AND WHEN I PUT IT IN DRIVE THE DASH BOARD WARNING ⚠️ TRANSMISSION OVERHEATING PULL OVER SAFETY AND I HAD IT REPAIRED TWO TIMES THE FIRST TIME I HAD AN ISSUE WITH THE TRANSMISSION THE CAR WOULDN'T MOVE AT ALL WHEN PUT THE VEHICLE IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269655October 21, 2019
UNKNOWN OR OTHER
2016 FORD FOCUS. CONSUMER WRITES IN REGARD TO FORD RECALL NOTICE. *AS *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269804October 20, 2019
FUEL/PROPULSION SYSTEM
MY CAR RUNS WELL BUT AFTER DRIVING MY CAR IN MOTION IT BEGINS SHAKING AND THEN IT TURNS OFF. I CRANKED MY CAR AGAIN AND IT RUNS GOOD IN A STREET BUT IT KEEPS DOING THE SAME THIN ALL OVER AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269431October 18, 2019
POWER TRAIN
WHEN THE CAR WAS AT 55K, THE DUAL CLUTCH TRANSMISSION'S CLUTCHES WERE SLIPPING OUT OF GEAR FROM 1000-3000 RPM AND PRODUCED EXTREME JERKINESS. IT WOULD HAPPEN FROM A STOP AS WELL AS JUST DRIVING IN THAT RPM RANGE. I HAD TO GET MY INPUT SHAFT SEAL AND CLUTCHES REPLACED AT 56K. MIND YOU CLUTCHES ARE SUPPOSED TO LAST 100K ACCORDING TO FORD. ALSO WHILE BACKING UP THE CAR WOULD VIOLENTLY JERK AS THE CLUTCH WAS SLIPPING, IT WAS ALSO DIFFICULT TO GO UPHILL. THE CLUTCH REPAIR MADE IT FEEL BETTER, THE SHUDDER IS COMING BACK IN JUST 1000 MILES AT 57K. I AM AFRAID THAT THE CLUTCHES WILL SLIP AGAIN AND SHIFT INTO NEUTRAL WHILE DRIVING. I HAVE NO WARRANTY EITHER, I DON'T THINK I SHOULD BE EATING A COST OF ALMOST 2000 FOR A PROBLEM THAT SHOULD NOT EXIST. PLEASE GET A RECALL GOING FOR THIS...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269435October 18, 2019
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED KELLY FORD (420 CABOT ST, BEVERLY, MA 01915, (978) 922-0059) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268801October 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
MY 2016 FORD FOCUS SE HAS STALLED WHILE DRIVING ON THE FREEWAY TWICE IN THE PAST TWO WEEKS. IN ADDITION, THE TRANSMISSION IS VERY JERKY AND THE ENGINE STUDDERS AND MAKES LOUD NOISES WHEN SHIFTING INTO 2ND AND 3RD GEARS. THE CAR ONLY HAS 53,000 MILES ON IT, YET THE TRANSMISSION IS DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268140October 13, 2019
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
P1450 CODE PURGE VALVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268088October 12, 2019
ENGINE
ENGINE MISFIRE, STEAM FROM TAILPIPE, ROUGH IDLE, NUMEROUS ENGINE REPAIRS CYLINDER 3, METAL SHAVINGS IN OIL PAN. IN MOTION HIGHWAY STALLED OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267689October 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WAS APPLIED, BUT THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO ACADEMY FORD SALES (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN). THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267302October 9, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRANSMISSION SHOOK VIOLENTLY WHEN ACCELERATING AND THE VEHICLE FAILED TO MOVE FORWARD. THE CONTACT ALSO STATED THAT THE TRANSMISSION SLIPPED AND SLAMMED WHEN SWITCHING GEARS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO VACHON FORD (455 PROVIDENCE RD, BROOKLYN, CT 06234, (860) 774-3673) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL ASSOCIATED WITH THE VIN AND PROVIDED CASE NUMBER: 24492522. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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