Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10086306August 6, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING DOWN THE MONTAUK HIGHWAY 27, I REACHED THE SPEED OF 50 MPH. APPROXIMATELY 5 MINUTES AFTER REACHING 50 AND PLACING MY CAR IN CRUISE CONTROL, THE CAR UNEXPECTEDLY BEGAN TO RAPIDLY ACCELERATE. I COULD NOT SLOW THE CAR DOWN, HAD TO TURN THE IGNITION KEY OFF AND STOPPED IN THE MIDDLE OF THE HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087290August 5, 2004
AIR BAGS:FRONTAL, SEAT BELTS:FRONT
WHILE DRIVING AT 72 MPH C ONSUMER LOST CONSCIOUSNESS AND VEHICLE TOOK A NOSE DIVE OFF THE INNER STATE, ROLLING OVER, AND LANDING ON ANOTHER ROAD UP SIDE DOWN. UPON IMPACT AIR BAGS FAILED TO DEPLOY AND THE SEAT BELT FAILED TO RETRACT. DRIVER SUSTAINED 11 STAPLES TO THE BACK OF HEAD, STITCHES AND CUTS TO THE LEFT EYE AND LEFT ARM AND OTHER UPPER, AND LOWER BODILY INJURIES. THE VEHICLE IS TOTALED.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10086177August 4, 2004
STEERING:COLUMN
STEERING WHEEL LOCK PROBLEM. I PARKED MY VEHICLE IN A PARKING SPACE AS NORMAL, PLACING IT INTO PARK, AND TURNING OFF ALL ELECTRICAL ITEMS. I THEN EXCITED THE VEHICLE. UPON RETURN, I SLID THE KEY INTO THE INGNITION, AND THEN IT HAPPENED. AT HAPPENED? ABSOLUTELY NOTHING. THE WHEEL WAS TOTALLY STIFF, AND THE KEY WOULD NOT MOVE IN EITHER DIRECTION. I WAS STUCK IN THIS POSITION FOR AT LEAST 3 HOURS, TRY AFTER TRY, STILL NO MOVEMENT. THIS HAS CAUSED A MAJOR INCONVENIENCE TO ME, AND I NOW HAVE TO BRING THE CAR INTO A DEALSHIP TO HAVE THE PROBLEM, WHATEVER THAT MAY BE REPAIRED. THERE SHOULD BE A RECALL OF SOME SORT OR REIMBURSEMENT FOR THIS PROCEDURE, FOR I HAVE READ MANY COMPLAINTS REGARDING TO THE SAME NATURE. 2001 FORD FOCUS SE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083108August 1, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
MY WIFE WAS DRIVING OUR 2001 FORD FOCUS WAGON ON A NORMAL PAVED ROAD WHEN THE RIGHT FRONT COIL SPRING SNAPPED IN HALF. THE CAR HAS 52000 MILES ON IT. I HAD TO PAY TO HAVE IT FIXED BECAUSE THE WARRANTY HAD EXPIRED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10084015July 30, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
POSSIBLE DEFECT WITH CLIP/CLAMP ON FUEL PUMP.*MR ON JAN 20, 2004 THE FUEL PUMP WAS REPLACED PER RECALL, THE MILEAGE AT THE TIME WAS 18446. ON JUNE 7, 2004 THE CLAMP OR HOSE FROM THE FUEL PUMP DETACHED WHICH RESULTED IN THE VEHICLE NOT STARTING. THE CONSUMER ALSO SAW A SIZEABLE AMOUNT OF FUEL UNDER THE VEHICLE AFTER SHE ATTEMPTED TO START THE VEHICLE, MILEAGE AT THAT TIME WAS 20640. THE VEHICLE WAS TAKEN TO THE DEALER WHO EXPLAINED THAT THE CLAMP MUST HAVE BECAME LOOSE AFTER THE VEHICLE HIT A POTHOLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082871July 28, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
WHILE DRIVING ON THE NYS THRUWAY, FOR NO APPARENT REASON, THERE WAS A LOUD CLUNK FROM THE FRONT OF THE CAR. THERE WERE NO IMMEDIATE ILL EFFECTS BUT WITHIN A FEW DAYS I BEGAN TO NOTICE A SHIMMY. WITHIN A FEW WEEKS MY TIRES WERE SHOWING EXCESSIVE WEAR. MY MECHANIC FOUND THAT A FRONT COIL SPRING BROKE. BOTH FRONT SPRINGS HAD TO BE REPLACED, THE FRONT AND BACK HAD TO BE REALIGNED, AND I HAD TO ROTATE MY WORN TIRES ALL AS A RESULT OF THIS SPRING FAILURE. A FRIEND INFORMED ME THAT THIS MODEL AUTO HAD BEEN RECALLED FOR THIS PROBLEM. UPON INVESTIGATION OF THE RECALL I FOUND THAT THE MODEL YEAR BEFORE HAD BEEN RECALLED BUT NOT MY MODEL YEAR. SAME PROBLEM. NO RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083714July 23, 2004
ELECTRICAL SYSTEM:IGNITION
PROBLEMS WITH IGNITION BEING JAMMED ON 2002 FORD FOCUS. *MR THE IGNITION LOCK CYLINDER WOULD NOT TURN AND WAS SEIZED. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082554July 23, 2004
ELECTRICAL SYSTEM:IGNITION
2001 FORD FOCUS - PURCHASED 3/2001, HAS 31000 MILES ON IT. LOCK PIN FELL INTO IGNITION, KEY GOT STUCK IN IGNITION AND WOULD NOT TURN. ESTIMATED TO COST ME MINIMUM $290 - UP TO $500+. THE MECHANIC AT FORD DEALERSHIP SAID THAT 2000 & 2001 FOCUS CARS ARE BEING TOWED IN ALL THE TIME WITH THE SAME PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083387July 21, 2004
ELECTRICAL SYSTEM, SEATS
WHEN DRIVING AT AN UNDETERMINED SPEED, THE CONSUMER HEARD A POPPING NOISE COMING FROM THE REAR DRIVER'S SEAT. THE CONSUMER NOTICED THAT, THE INSTRUMENT PANEL LIGHTS WOULD FLICK ON AND OFF. THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP FOR INSPECTION. PLEASE PROVIDE ANY FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083413July 21, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE CONSUMER STATED THAT THE FRONT BRAKE PADS ON THE VEHICLE WERE WEARING OUT PREMATURELY. THE CONSUMER STATED THAT THE PADS WERE WEARING DOWN AT LESS THAN 8000 MILES. THE DEALER STATED THAT IT WAS NORMAL WEAR FOR THIS TYPE OF BRAKE PAD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082402July 21, 2004
TIRES:SIDEWALL
THE FIRESTONE FIREHAWK GTA-02 ORIGINAL TIRES THAT CAME WITH MY 2001 FORD FOCUS ZX3 HAVE A DEFECT IN THE SIDEWALL. MULTIPLE LARGE BUBBLES AND SMALL SEPARATIONS IN THE RUBBER OF THE SIDEWALL ARE OBVIOUSLY APPARENT. THIS COULD RESULT IN A VIOLENT TIRE MALFUNCTION ESPECIALLY IF TRAVELING AT INTERSTATE SPEEDS. I CONTACTED A FIRESTONE DEALER AND WAS TOLD BECAUSE THERE IS NO TIRE RECALL AT THIS TIME, I WOULD HAVE TO PAY FULL PRICE FOR NEW TIRES FOR THE SAME TIRE MADE BY FIRESTONE WHICH WILL PROBABLY MALFUNCTION ALSO. THESE TIRES ARE DANGEROUS AND THERE SHOULD BE A RECALL. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082268July 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE WAS MAKING LOUD GRINDING SOUNDS WHEN BRAKE WAS ENGAGED, SO I TOOK IT TO DEALER TO HAVE IT CHECKED AND WAS TOLD THAT BRAKE PADS AND ROTORS WERE WORN AND WOULD HAVE TO BE REPLACED. PARTS WERE NOT REPLACED BECAUSE, ACCORDING TO FORD, THIS IS NORMAL WEAR. AT 32,500 MILES, ROTOR DAMAGE IS NOT NORMAL WEAR, ESPECIALLY WHEN GRINDING SOUND BEGINS ONCE FAILURE HAS OCCURRED. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083309July 20, 2004
AIR BAGS:FRONTAL
DURING A 5 MPH REAR END COLLISION, THE DRIVER'S SIDE AIR BAG DEPLOYED. THE PARTICLES INSIDE THE AIR BAG CAUSED 3RD DEGREE BURNS TO THE CONSUMER UPPER BODY. PLEASE PROVIDE MORE INFORMATION. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10081324July 19, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD FOCUS FRONT BRAKES AND ROTORS SEVERELY WORN AFTER 25,000 MILES. ROTOR AND BRAKE PADS HAD TO BE REPLACED ON BOTH FRONT TIRES BY FORD DEALER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081333July 19, 2004
AIR BAGS
TIME/PLACE: 11PM, FRIDAY JUL 16 2004, 25 MILES BEFORE MIDWAY SERVICE EXIT PA TURNPIKE EVENTS LEADING TO FAILURE: NONE FAILURE AND CONSEQUENCES: WITH NO PROVOCATION, DRIVERS SIDE AIRBAG INFLATED. SEAT WAS TORN APART, PILLAR NEAR SEAT BELT WAS CRACKED, DRIVER WAS VIOLENTLY JOLTED FORCING CAR TO SWERVE SLIGHTLY. LUCKILY NO ACCIDENT, BUT DRIVER SPRAINED NECK. DEALERSHIP HAS AGREED TO REPLACE AIRBAG AND RESULTING DAMAGE B/C STILL UNDER WARRANTY. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10081231July 16, 2004
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS DRIVING IN MY 2001 FORD FOCUS WHEN I HEARD A HUGE BANG AND MY FRONT END OF MY VEHICLE BEGAN TO MAKE A STRANGE NOISE. THE TIRE WAS RUBBING UP AGAINST THE TOP OF THE WHEEL WELL. THE VEHICLE WAS BROUGHT TO A DEALERSHIP AND I WAS TOLD THAT THE FRONT SPRING COIL HAD SNAPPED IN HALF AND IT NEEDED TO BE REPLACED. THE TWO FRONT SPRING COILS WERE REPLACED IN THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082139July 16, 2004
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM, SUSPENSION:FRONT
WHILE HAVING THE BRAKE PADS CHANGED SERVICE MAN NOTICED THAT THE LEFT FRONT STEERING KNUCKLES WORE OUT, AND NEEDED TO BE REPLACED. THIS RESULTED IN LOSS OF STEERING WHILE DRIVING. ALSO, FRONT END PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082089July 15, 2004
STEERING
OWNER SAYS THERE IS TO MUCH PLAY IN THE STEERING WHEEL. DRIVER MUST TURN THE WHEEL SEVERAL INCHES BEFORE THE STEERING WHEEL WILL TURN THE TIRES IN THE DIRECTION. PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081888July 14, 2004
FUEL SYSTEM, GASOLINE
THE CONSEQUENCES DESCRIBED IN THE STALLING RECALL 03V482000 OCCURRED ON NUMEROUS OCCASIONS, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081905July 14, 2004
ENGINE AND ENGINE COOLING
VEHICLE WAS TAKEN TO THE DEALERSHIP FOR A ROUTINE GENERAL MAINTENANCE, AND MECHANIC DETERMINE THAT ENGINE WAS LEAKING OIL. SERVICE MANAGER INDICATED TO THE CONSUMER THEY WILL FIX THE PROBLEM FOR $100.00. BUT HE HAD TO SIGN AN AGREEMENT IF THE JOB WAS NOT SATISFACTORY DEALERSHIP WAS NOT RESPONSIBLE. THE SETTLEMENT HAD TO BE RESOLVED BY A LOCAL ARBITRATOR. VEHICLE WAS STILL LEAKING OIL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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