Ford Focus Complaints (2017)

907 consumer complaints on file.

#11164642January 2, 2019
VISIBILITY/WIPER
REAR WINDSHIELD BUSTED WITHOUT ANY OBJECTS HITTING IT. I HAD JUST TURNED OFF THE REAR DEFROST AND REAR WINDSHIELD WIPERS, AND THE EDGES OF THE GLASS SHATTERED. I WAS DRIVING IN MOTION ON MY NEIGHBORHOOD STREET IN A STRAIGHT AHEAD PATH. IT WILL COST $200 FOR SOMEONE TO COME REPLACE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164348January 1, 2019
ENGINE
THE ENGINE STALLS OUT WHICH IS DANGEROUS IN HEAVY TRAFFIC. THE VEHICLE WAS IN MOTION TRAVELING AT A SPEED OF 20 TO 258 MILES PER HOUR MERGING WITH TRAFFIC TRAVELING AT A SPEED NO MORE THAN 50 MPH AND NO LESS THAN 30 MPH, ON A MAJOR THOROUGH FARE STATE HIGHWAY 210 IN DOTHAN ALABAMA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164100December 30, 2018
POWER TRAIN
TRANSMISSION SHUTTERS AND JERKS WHEN ACCELERATING FROM A STOP OCCASIONALLY. IT IS THE SAME ISSUE THAT I HAD IN THE 2013 FOCUS WE OWNED BEFORE THIS ONE THAT WAS RECALLED AND REPLACED 3 TIMES BY 100K MILES. I BELIEVE THIS IS THE SAME ISSUE ALL TOGETHER AND UPON INVESTIGATION HAVE NO DOUBT THAT THIS WILL BECOME A RECALL ISSUE AS WELL. IT IS VERY DISTURBING TRYING TO ACCELERATE FROM A STOP AT AN INTERSECTION OR A PARKING LOT AND WONDER IF YOUR CAR IS GOING TO ACTUALLY ACCELERATE, BLOW THE TRANSMISSION, OR IF YOU ARE JUST GOING TO SHUTTER AND BE PART OF AN ACCIDENT BECAUSE OF IT. THIS ISSUE NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163810December 28, 2018
UNKNOWN OR OTHER
THE BRAKE MASTER CYLINDER IS ALREADY LEAKING. THE VEHICLE ONLY HAS 27000 MILES ON IT. IT SHOULD NOT HAVE GONE OUT FOR A LONG WHILE...AT LEAST 100000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163585December 26, 2018
STEERING
STEERING FAILED AND LOCKED UP WHILE DRIVING, ALMOST CAUSING AN ACCIDENT. THE VEHICLE WAS IN MOTION AT 35MPH ON A TOWN MAIN STREET, DURING A SLIGHT LEFT TURN. WHEN THE STEERING DID TURN VERY LITTLE IS WAS JUST A JERK, WITH IT LOCKING BACK UP, LEADING INTO ONCOMING TRAFFIC AND BEING UNABLE TO CORRECT THE CAR BACK INTO ITS LANE. WITH ALL OF AN.INDIVIDUALS STRENGTH AND AT 2MPH, THE CAR WAS ABLE TO BE DRIVEN INTO A CLOSE PARKING LOT AND PARKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161849December 16, 2018
UNKNOWN OR OTHER
CAR VIBRATES, LOSS POWER SOUNDS LIKE A TRUCK WHEN TAKING OFF FROM A TRAFFIC LIGHT OR STOP SIGN. NOTICE THE SMELL OF GASOLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161352December 14, 2018
ENGINE
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED AND WAS RESTARTED. IN ADDITION, THE CHECK ENGINE INDICATOR ILLUMINATED. THE CONTACT CALLED PRIORITY FORD AT 757-583-3673 (LOCATED AT 7520 N MILITARY HWY, NORFOLK, VA 23518), BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156675December 6, 2018
ELECTRICAL SYSTEM, POWER TRAIN
CAR HAS ABOUT 13,000 MILES. SUDDENLY LOST POWER WHILE STOPPED AT A TRAFFIC LIGHT. 'STOP SAFELY NOW' WARNING SHOWED ON DASHBOARD. TRIED FOR 10-15 MINUTES TO RESTART, FINALLY RESTARTED AND COMPLETED COMMUTE TO WORK. DROVE THE CAR TO THE DEALER SAME DAY. AFTER ONE WEEK, DEALER HAS NO DIAGNOSIS AND HAS MADE NO REPAIR. I CANNOT DRIVE AN UNSAFE CAR ON MY DAILY COMMUTE, WHICH INCLUDES HIGHWAY DRIVING. FORD IS OBVIOUSLY ON NOTICE THAT THIS IS A SERIOUS SAFETY PROBLEM AND THEY HAVEN'T FIXED IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11155708December 3, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE, THE TRANSMISSION SHUDDERED WHEN ACCELERATING FROM A STOP AND THE TRANSMISSION WOULD NOT SHIFT PROPERLY OCCASIONALLY. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER (GREENWAY FORD, 9001 E. COLONIAL DR, ORLANDO, FL) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 17,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11154176November 27, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
WHEN POWERTRAIN IS WARM AND VEHICLE IS ACCELERATING FROM A STOP, THERE IS A LOUD GRINDING SOUND, VEHICLE SHUDDERING AND VIBRATION, AND RESULTING ENGINE HESITATION AS THE TRANSMISSION SHIFTS FROM 1ST TO 2ND AND 2ND TO 3RD GEAR. OCCASIONALLY AT HIGHWAY SPEEDS (55-65 MPH) THERE IS A NOTICEABLE VIBRATION AND SHUDDERING AS THE VEHICLE MOVES INTO AND OUT OF OVERDRIVE GEARS. I HAVE TAKEN THE CAR TO THE DEALERSHIP THAT SOLD IT TO ME TWICE WITH CONCERN ABOUT THIS PROBLEM AND THE SERVICE TECH SAYS THEY ARE WAITING FOR FORD TO RECALL THE FAULTY COMPONENTS, AND THAT THIS IS A COMMON COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153644November 25, 2018
POWER TRAIN
'TAKATA RECALL' . MY 2017 FORD FOCUS HAS 42,600 MILES AND ABOUT 4 MONTHS AGO THE CAR STARTED TO SHAKE WHEN I WOULD ACCELERATE FROM IDDLE TO FIRST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11151285November 13, 2018
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE OPERATING THE VEHICLE WITH THE FUEL TANK HALF FULL, THE VEHICLE HESITATED AND NEARLY STALLED. THE VEHICLE WAS TAKEN TO BOB GILLINDHAM FORD(8383 BROOKPARK RD, PARMA, OH) TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 22,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142790October 26, 2018
UNKNOWN OR OTHER
ENGINE STALLS AND YOU CAN HEAR A RATTLING NOISE WHEN PRESSING THE GAS PEDAL TO TAKE OFF IN TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138971October 8, 2018
POWER TRAIN
AFTER OWNING MY NOW 2ND FOCUS, ONLY TO GET OUT OF MY FIRST 2013 FORD FOCUS THAT HAD TRANSMISSION/INTERNAL CLUTCH, TO GET INTO A 2017 FORD FOCUS WHICH I LEARNED TODAY FOR THE 1ST TIME HAS THE SAME TRANSMISSION. BEFORE I MADE THE PURCHASE OF THE 17 ON JULY 1ST, 2017, I WAS TOLD THEY NO LONGER HAD THE DUAL CLUTCH INTERNAL AUTOMATIC TRANSMISSION, WHICH IS WHY I WAS WILLING TO TRADE THE 2013 FOCUS IN FOR THE 2017. MY CURRENT '17 ONLY HAD ABOUT 7600 MILES ON IT WHEN I STARTED FEELING THE CAR SHUTTER BETWEEN 1ST AND 2ND GEAR. THEN MORE RECENTLY BETWEEN 2ND AND 3RD GEAR. MY PREVIOUS VEHICLE HAD BEEN BACK TO OXMOOR FORD IN LOUISVILLE KY 6 TIMES FOR FIXES, WHICH THERE NEVER WAS A KNOWN FIX. MY CURRENT '17 IS IN FOR THE FIRST TIME. SAME ISSUES AS THE 13 YEAR MODEL. AS I DRIVE IT, IT CLINKS AND MAKES RATTLE NOISES IN ADDITION TO THE SHUTTERING. IT SOUNDS AS THOUGH THE TRANSMISSION IS GOING TO DROP OUT OF THE BOTTOM OF THE CAR. IT'S UNSAFE AND WILL CONTINUE TO GET WORSE AS TIMES GOES ON JUST AS MY 2013 DID. THE SALES MANAGER OF OXMOOR FORD IS WHO SOLD ME MY 2017 FORD FOCUS WHICH WAS ALL UNDER FALSE PRETENSES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121632August 22, 2018
POWER TRAIN
WHEN I ACCELERATE FROM THE STOP, OR ON A TURN, MY CAR SHAKES TREMENDOUSLY AS IF THE TRANSMISSION IS GOING TO TEAR ITSELF APART; THIS STARTED ABOUT A MONTH AND A HALF AGO. I AM CURRENTLY SERVING OVERSEAS, AND BOUGHT THIS BRAND-NEW VEHICLE THROUGH A MILITARY AUTO-SALES COMPANY FIGURING I WOULD HAVE A RELIABLE VEHICLE WHILE I AM AT THIS DUTY STATION, RATHER THAN BUYING A USED VEHICLE. BOY WAS I WRONG, EVERY TIME I AM ON THE ROAD, AND HAVE TO STOP FOR THE NUMEROUS TRAFFIC JAMS I AM IN, I FEAR THAT MY CAR IS GOING TO BREAK DOWN PERMANENTLY IN A TERRIFIC SPECTACLE; THANK YOU FORD, THANK YOU FOR TAKING WHAT MONEY I HAD FOR A MODEST VEHICLE...JUST TAKING IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11120426August 16, 2018
POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE HESITATED AND MADE A CHOKING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER (LYNN LAYTON FORD, 3300 US-31, DECATUR, AL 35603) WHERE IT WAS DIAGNOSED THAT THE CLUTCH AND TRANSMISSION FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113319July 24, 2018
POWER TRAIN
VEHICLE BEGAN EXPERIENCING EXTREME SHUDDERING WHILE ACCELERATING UP TO 30 MILES PER HOUR. ONCE REACHING AROUND 60 MILES PER HOUR, VEHICLE DOES NOT WANT TO ACCELERATE ANY FURTHER, AND THE ENGINE WILL REV BEFORE DECIDING TO ACCELERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111711July 16, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO JIM TIDWELL FORD (2205 BARRETT LAKES BLVD, KENNESAW, GA 30144, 770-427-5531) FOR DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11111310July 14, 2018
SERVICE BRAKES
WHILE TRAVELLING AROUND 20 TO 25 MPH IN THE LEFT HAND LANE OR A TWO LANE CITY STREET, THE CAR IN FRONT OF ME STOPPED TO MAKE A LEFT HAND TURN. I HAD PLENTY OF TIME TO STOP, HOWEVER, WHEN I DEPRESSED THE BRAKE PEDAL, THERE WAS NO RESISTANCE AND THE BRAKE PEDAL WENT DOWN TO THE FLOOR. I QUICKLY RELEASED AND DEPRESSED THE BRAKE PEDAL AGAIN WITH THE SAME RESULT. I TRIED TO AVOID THE VEHICLE BY TURNING TO MY RIGHT, BUT I WAS TOO CLOSE AND HIT THE RIGHT BACK BUMPER OF THE VEHICLE IN FRONT OF ME, CAUSING EXTREME DAMAGE TO THE FRONT LEFT SIDE OF MY CAR. THE INSURANCE COMPANY TOTALLED THE CAR.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11110115July 8, 2018
POWER TRAIN
I WANT TO CONTINUE WITH THE COMPLAINTS ON SHUDDERING WHEN ACCELERATING FROM A COMPLETE STOP. I DRIVE FOR UBER/LEFT AND IT'S VERY UNNERVING WHEN I HAVE A RIDER AND THIS HAPPENS. I CAN'T ACCELERATE SAFELY THROUGH AN INTERSECTION BECAUSE OF THE SHUDDERING SOUNDS LIKE THE WHOLE CAR IS GOING TO BREAKDOWN. PLEASE PLEASE CALL FOR A RECALL ON THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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