Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11268275October 14, 2019
STEERING
STEERING GEAR ASSEMBLY LOCKED UP WHILE DRIVING 55MPH ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268325October 14, 2019
STEERING, UNKNOWN OR OTHER
SCRAPING NOISE COMING FROM ELECTRONIC STEERING COMPONENT. SIMILAR ISSUES DESCRIBED ON LINE. SEEMS LIKE A WIDESPREAD PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268401October 14, 2019
POWER TRAIN
THE 2012 FORD FOCUS HAS 71648 AND THE TRANSMISSION IS NO LONGER WORKING.THAT SEEMS TOO EARLY FOR A CAR'S TRANSMISSION TO NO LONGER BE WORKING. MY DAUGHTER WAS DRIVING THE VEHICLE AT ABOUT 55 MPH..AND THEN SHE STOPPED AND THEN IT WOULD NOT START UP CORRECTLY. WE HAD TO GET FAR TOWED.AND WAS TOLD IT IS THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268181October 13, 2019
STEERING
POWER STEERING DOES NOT ENGAGE WHEN STARTING THE CAR. IF IT'S SHUT DOWN AND RESTARTED IT USUALLY RESETS. ONLY HAPPENS AT INITIAL STARTUP SO FAR, BUT I'M CONCERNED IT'S GETTING MORE FREQUENT. IT DOESN'T SEEM TO HAVE ANY RHYME OR REASON AS TO WHY. OR WHERE IT HAPPENS. THANKFULLY IT'S FIXED WITH RESTARTING SO FAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11268108October 12, 2019
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
AS MANY OTHERS, NO, RATHER THOUSANDS OF OTHERS HAVE REPORTED THAT THE FAULTY DUAL CLUTCH TRANSMISSION OFFERED BY FORD FAILED AND ALMOST CAUSE AN ACCIDENT THAT COULD OF SERIOUSLY INJURED ME AND MY 2YR OLD DAUGHTER. WILL IT TAKE A DEATH FOR THE RECALL OF THIS FAULTY TRANSMISSION THAT FORD KNEW ABOUT, BEFORE ANYTHING IS ACTUALLY DONE? HOW PADDED ARE THEY MAKING YOUR POCKETS? DO YOUR JOB AND SAVE LIVES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267963October 11, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE POWER STEERING SEIZED INTERMITTENTLY AND THE POWER STEERING FAILURE WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE CONTACT TOOK THE VEHICLE TO MATT BOWERS FORD (3724 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 887-8410) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING CHIP NEEDED TO BE REPLACED AT THE COST OF $3,000. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE CONTACT NOTICED THAT THE RECALL WAS LINKED TO SEVERAL OTHER FORD VEHICLE'S; HOWEVER, THE FORD FOCUS WAS NOT INCLUDED DESPITE EXPERIENCING THE SAME FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267633October 10, 2019
FUEL/PROPULSION SYSTEM
MY CAR HAD A SAFETY RECALL ON IT,IT SAID IT NEEDED A FUEL TANK,FUEL PUMP,EVAP CONTROL MODULE AND 2 EVAP CANISTERS,FORD SAID THE RECALL WAS CLOSED AND WOULD NOT FIX MY CAR,SO I TOOK IT TO MECHANIC TO GET ALL OF THIS REPLACED AND FORD WILL NOT SELL HIM A FUEL TANK FOR MY CAR BECAUSE IT HAD A RECALL ON THE VIN NUMBER.NOW WHAT DO I DO? HOW CAN I MAKE FORD FIX MY CAR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267362October 9, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
CAR SUDDENLY LOSES POWER ON THE HIGHWAY. SOMETIMES THE TRANSMISSION GETS STUCK IN REVERSE. THIS HAS BEEN HAPPENING FOR MANY YEARS. THE FORD SERVICE CENTER HAS BEEN UNABLE TO RESOLVE THE PROBLEM. IT IS MY UNDERSTANDING THERE IS A RECALL INVOLVING THIS. THE DEALER HAS RECENTLY PROVIDED A LOANER BECAUSE MY CAR IS UNSAFE TO DRIVE, ACCORDING TO THE SERVICE MANAGER. I ALSO UNDERSTAND THERE HAS BEEN A RECENT LEGAL SETTLEMENT REGARDING THIS IN LOS ANGELS AND A TRIAL IS SET TO BEGIN IN SAN DIEGO WHERE I RESIDE. I WOULD LIKE TO HAVE THE PROBLEM RESOLVED AND A SAFE CAR TO DRIVE OR BE FAIRLY COMPENSATED SO I CAN PURCHASE A NEW CAR AND MOVE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267277October 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT TOOK THE VEHICLE TO ALL AMERICAN FORD (3698 U.S. 9, OLD BRIDGE, NJ 08857, (732) 212-6261) TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE REMEDY FAILED. WHILE DRIVING LOW SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MILLER FORD LINCOLN (1596 NJ-38, LUMBERTON, NJ 08048, (609) 261-7836) WHERE THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE DEALER STATED THAT THERE WAS NO WARRANTY ON THE VEHICLE AND CLOSED OUT THE RECALL. THE CONTACT WAS INFORMED THAT THE RECALL WOULD NOT BE RE-OPENED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 114,480. *BF *TP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267288October 9, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBERS: 18V735000 (FUEL SYSTEM, GASOLINE) AND 19V515000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE FUEL GAUGE DID NOT DISPLAY ACCURATE INFORMATION; THEREFORE, THE VEHICLE LOST POWER AND SHUT OFF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO JIM CLICK FORD LINCOLN (6244 E 22ND ST, TUCSON, AZ 85711, 877-777-9263) WHERE IT WAS DIAGNOSED THAT THE PURGE VALVE NEEDED TO BE UPDATED AND REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE RECALL REPAIRS WERE PERFORMED. THE FAILURE MILEAGE WAS APPROXIMATELY 145,000. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266330October 8, 2019
ENGINE
2012 FORD FOCUS. CONSUMER WRITES IN REGARD TO SAFETY RECALL NOTICE 18S32/ NHTSA RECALL 18V-735. THEY INQUIRE WHEN PARTS WILL BE MADE AVAILABLE FOR VEHICLE. *AS THE CONSUMER STATED THE VEHICLE WOULD NOT REVERSE AND DROVE SLOW WHILE MOVING FORWARD. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267106October 8, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING UP A HILL, THE VEHICLE JERKED AND THEN STALLED. THE VEHICLE ALSO HESITATED TO MOVE FORWARD. THE CONTACT STATED THAT THE VEHICLE WOULD JERK FORWARD AND BACKWARDS, AND THEN STALL. IN ADDITION, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE TECHNICIAN REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 148,347.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267150October 8, 2019
POWER TRAIN
VEHICLE IS OPERATING LIKE A DRUNKEN SAILOR. STILL HAS MAJOR SHIFTING ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266721October 7, 2019
POWER TRAIN
CHECK ENGINE LIGHT WILL RANDOMLY COME ON, TRANSMISSION WILL MESS UP, AND THEN CHECK ENGINE WILL GO OFF, CAR WILL DRIVE FINE FOR A WEEK, THEN CONTINUE THE PROBLEM. SENT CAR TO GET LOOKED AT SAID THE COMPUTER WAS GIVING THE CODE FOR SWITCH B CLUTCH, SPENT 365$TO GET IT FIXED AND THEN A LITTLE OVER A WEEK LATER PROBLEMS STARTED AGAIN BUT WORSE THAN BEFORE. MY CAR ONLY HAD 76,000 MILES ON IT, SHOULDN'T HAVE ANY ISSUES WITH TRANSMISSION YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266758October 7, 2019
FUEL/PROPULSION SYSTEM
ON OCT.4, 2019, OUR 2012 FOCUS SUDDENLY HAD A HARD START AND SMELT OF GAS FUMES IN CAR. TOOK CAR IN AND HAD REPAIR DONE WHICH CONSISTED OF SENDER(BV6Z-9H307-AV) AND GASKET(4L3Z-9276-AA) AND PAID OUT OF POCKET. JUST UNDER 2 YEARS AGO, HAD AN ISSUE WHERE FUEL TANK GOT SUCKED UP. TANK(BV6Z-9002-E) WAS REPLACED ALONG WITH SAME SENDER AND GASKET AS LISTED ABOVE PLUS TUBE AS(BV6Z-9D289-B) PAID OUT OF POCKET IN DEC. 2017 BUT WAS JUST RECENTLY REIMBURSED DUE TO A RECALL. I HOPE THIS WILL NOT BE A CONTINUING REPAIR WE NEED TO DO EVERY COUPLE OF YEARS SINCE A RECALL 19S22 WAS ISSUED .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266765October 7, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHEN THE VEHICLE WAS STARTED, "ELECTRIC POWER ASSIST FAULT" AND "SERVICE REQUIRED" APPEARED ON THE MESSAGE BOARD. THE VEHICLE WAS TOWED TO PERRY FORD OF NATIONAL CITY (2050 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950) WHERE IT WAS DIAGNOSED THAT THE ELECTRIC POWER STEERING ASSIST FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266846October 7, 2019
POWER TRAIN
WHILE DRIVING ON THE INTERSTATE THE VEHICLES TRANSMISSION DISENGAGES AND YOU ARE UNABLE TO ACCELERATE OR CONTROL THE VEHICLE. YOU MUST SAFELY REMOVE YOURSELF FROM THE ROADWAY. THIS HAS HAPPENED MULTIPLE TIMES AND FORD REFUSES TO HELP BECAUSE WE HAVE HAD ALL OF THE RECALLS FIXED. THIS IS PART OF THE TRANSMISSION ISSUE WITH THE COMPUTER. WE ARE ALSO EXPERIENCING THE JERKING OF THE TRANSMISSION AS IT TRIES TO SHIFT INTO THE CORRECT GEARS DUE TO THE CLUTCH. FORD REFUSES TO FIX THIS PROBLEM AS WELL BECAUSE WE HAVE ALREADY HAD IT RECALLED. THESE ISSUES ARE SERIOUS AND COULD CAUSE A MAJOR ACCIDENT OR FATALITY. THESE VEHICLES ARE NOT SAFE AND UNRELIABLE. FORD NEEDS TO STAND BEHIND THEIR PRODUCTS AND MAKE THINGS RIGHT WITH THE CUSTOMERS WHO OWN THESE VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266903October 7, 2019
STEERING
POWER STEERING FAILURE AT STARTUP. INITIALLY, THIS WAS INTERMITTENT AND RESTARTING THE CAR WOULD SOLVE THE ISSUE. EVENTUALLY, THE POWER STEERING FAILED COMPLETELY DESPITE RESTARTING THE CAR. THE POWER STEERING FAILED ONLY ON STARTUP, NOT WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266913October 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM
AFTER BEING STOPPED AT A TRAFFIC LIGHT ON THE HIGHWAY, MY VEHICLE BEGAN ACTING AS IF IT DID NOT WANT TO GET UP TO SPEED AND WOULD NOT GO ABOVE 35MPH WITHOUT DRAMATICALLY JOLTING FORWARD. IT DID THIS A COUPLE OF TIMES BEFORE SWERVING A BIT AND FINALLY STALLING COMPLETELY, PRESSING THE GAS WOULD DO NOTHING TO GET THE CAR TO SPEED UP. I DID MANAGE TO GET IT TO A SIDE ROAD BEFORE HAVING IT TOWED TO THE DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11266448October 5, 2019
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WE PURCHASED A 2012 FOCUS FOR OUR 18 YEAR OLD DAUGHTER AS HER FIRST CAR. THE CHECK ENGINE LIGHT IS ILLUMINATED AND THE CAR SHUDDERS AS YOU ACCELERATE LIKE ITS SHIFTING GEARS BUT IT'S A VERY AGGRESSIVE JERK. ONCE IT REACHES CERTAIN SPEED IT DRIVES SMOOTHLY BUT IF YOU STOP AT A RED LIGHT OR STOP SIGN AND ACCELERATE AGAIN IT DOES THE SAME THING. THE FAULT CODE FOR THE CHECK ENGINE LIGHT STATES IT'S A CATALYTIC CONVERTER PROBLEM. I DID SOME ONLINE RESEARCH AND FOUND A RECALL FOR WHAT I THOUGHT WAS THE CAUSE OF THE ISSUE (RECALL 18S32). TOOK IT INTO THE DEALERSHIP TO HAVE THE RECALL REPAIRED AND THEY RESET THE PCM BUT TECH TOLD ME THE GAS TANK "PASSED INSPECTION" SO NO FURTHER REPAIRS WERE NEEDED. HOWEVER, THE CAR STILL SHUDDERS AT ACCELERATION. I WAS TOLD I'D HAVE TO PAY $135 FOR THEM TO DIAGNOSE THE PROBLEM. I AM SO AFRAID FOR MY DAUGHTER WHO IS A FAIRLY NEW DRIVER TO BE DRIVING THIS UNSAFE VEHICLE. I WILL BE SEARCHING FOR A CLASS ACTION LAWSUIT AS I'VE READ SEVERAL COMPLAINTS OF THE SAME ISSUE ON THIS WEBSITE. I DON'T FEEL COMFORTABLE SELLING THIS CAR TO ANYONE ELSE WITH THESE PROBLEMS EITHER. FORD REALLY NEEDS TO RECTIFY THIS PROBLEM IMMEDIATELY BEFORE SOMEONE GETS HURT OR WORSE, DIES! THE CAR HAS 101,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus