Ford Focus Complaints (2002)

971 consumer complaints on file.

#10003287January 23, 2003
SUSPENSION:REAR:AXLE:SPINDLE
THE REAR END OF THE CAR STARTED TO WOBBLE, LOOSE CONTROL AND FISH TAIL AT A DRIVING SPEED 0F 70 TO 75 MPH ON A TOTALLY NON SLIPPERY DRY ROAD. ON WOBBLING, THE CAR QUIT RESPONDING AND STARTED FISH TAILING EVENTUALLY ROLLING OVER TWICE BEFORE IT CAME TO REST UPSIDE DOWN DOWN A HILL. THE POLICE OFFICER THAT INVESTIGATED THE CRASH SITE, LOOKED INTO THE TYRE MARKS AND VERIFIED THAT THE BRANKES HAD BEEN HIT EVEN BEFORE THE CAR TOUCHED THE FOG LINE(WAKE UP STRIP). THE OFFICER ALSO MADE A NOTE IN HIS REPORT REQUESTING FOR AN INVESTIGATION INTO THE REAR AXLE OF THE CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10004205January 21, 2003
AIR BAGS
WHEN HIT AT 40MPH IN THE FRONT CENTER OF THE VEHICLE THE AIR BAG DID NOT DEPLOY CAUSING MINOR INJURIES TO THE CONSUMER. DEALER NOTIFIED. AIR BAG MONITOR HAD TO BE REPLACED. TS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10003038January 20, 2003
WHEELS:HUBCAP/COVER
2002 FOCUS ZX3 - WITH 16" WHEELS - WHEEL CENTER CAPS ARE DEFECTIVE. ONE HAS FALLEN OFF, AND UPON INSPECTION, THE OTHER THREE HAVE TABS THAT ARE BREAKING OFF, THAT WILL LEAD TO THE CENTER CAPS FALLING OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002420January 9, 2003
AIR BAGS:FRONTAL
CONSUMER STATES WHILE DRIVING THE VEHICLE IN A PARKING LOT,THE VEHICLE HIT THE CURB ON THE RIGHT SIDE OF THE BUMPER RESULTING IN BOTH AIR BAGS DEPLOYING, THE VEHICLE WAS TRAVELING APPROXIMATELY 23 MPH. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002433January 9, 2003
SUSPENSION
WHEN DRIVING THE VEHICLE THERE'S A LOUD NOISE COMING FROM THE REAR OF VEHICLE. TOOK TO FORD AND THEY STATES THAT THE REAR WHEEL BEARINGS ARE WOBBLING. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002477January 9, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
INTERMITTENTLY THE ACCELERATOR PEDAL STICKS WHILE DRIVING AT ANY SPEED . THE DEALER HAS INSPECTED THE VEHICLE ON SEVERAL OCCASIONS BUT WERE UNABLE TO DUPLICATE THE PROBLEM. THE CONSUMER IS AFRAID TO DRIVE THE CAR AND HAS NOT DRIVEN THE VEHICLE SINCE OCTOBER 2002. PLEASE PROVIDE FURTHER INFORMATION. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10002038January 3, 2003
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER EXPERIENCED PROBLEMS WITH THE MANUAL TRANSMISSION HYDRAULICS CLUTCH WAS BROKE, WHILE DRIVING THE VEHICLE AT 50MPH FROM OREGON TO CALIFORNIA. DEALER HAS BEEN NOTIFIED PLEASE PROVIDE FURTHER INFORMATION. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001842January 2, 2003
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE VEHICLE. ALSO STATED THAT HER COMPLAINT IS REGARDING NOT BEING ABLE TO DRIVE THE VEHICLE ON SNOW WAS CONTACTED BUT NOT YET RETURNED CONSUMERS CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001512December 26, 2002
ELECTRICAL SYSTEM
WHILE THE VEHICLE WAS RUNNING, THE ENGINE CAUGHT ON FIRE. THE FIRE STARTED UNDER THE HOOD, DUE TO AN ELECTRICAL SHORT. TS SCC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10001119December 18, 2002
STEERING
CONSUMER STATED THAT WHEN MAKING A TURN THE STEERING WHEEL WOULD LOCK UP CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10001064December 17, 2002
SERVICE BRAKES, AIR
WHILE DRIVING THE AT 45MPH THE GAS AND BRAKE PEDAL LOCKED UP FOR FIVE MINUTES. PULLING THE VEHICLE OUT OF THE ROAD. DEALER HAS INSPECTED THE VEHICLE AND COULD NOT DUPLICATE OR CORRECT THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000060December 14, 2002
STEERING:LINKAGES:TIE ROD ASSEMBLY
FRONT SUSPINSION BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000012December 13, 2002
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY, TIRES
REAR END FISH TALES AND WANDERS THROUGH TURNS AND ON STRAIGHTS. IS SCALLOPING REAR END TIRES. CAR IS DRIVEN ON ASPHALT ROADS AND HIGHWAYS ONLY. DELONG FORD IN WINNEMUCCA TELLS US NOTHING IS WRONG WITH IT. PURCHASING DEALER, JONES-WEST TOLD US WE COULD TAKE IT TO ANY FORD DEALER TO BE SERVICED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10000038December 12, 2002
FUEL SYSTEM, OTHER, ENGINE AND ENGINE COOLING
THIS FIRST INCIDENT WAS RATHER BENIGN. I NOTICED MY 2002 FORD FOCUS SVT, AT 2400 MILES, WOULD NOT PRODUCE SUSTAINED HEAT. AFTER REPAIR, ON 12-8-02, THE VEHICLE, WITH 2800 MILES, WOULD NOT START. IT LEFT ME STRANDED AND HAD TO BE TOWED. I AM TOLD THE VEHICLE REQUIRES A NEW "INTAKE" FOR REPAIR AND WAS "PROBABLY" THE CAUSE OF THE INITIAL PROBLEM. THOUGH THE INCIDENTS ARE RATHER SIMPLE, I FIND IT REDICULOUS FOR A VEHICLE WHICH WAS MADE LESS THAN 6 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024200December 11, 2002
VEHICLE SPEED CONTROL
WHILE DRIVING, WHEN CRUISE CONTROL IS ENGAGED THE VEHICLE'S ACCELERATION DECREASES. PLEASE PROVIDE MORE DETAILS. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024206December 11, 2002
TIRES
VEHICLE'S LEFT REAR TIRE IS WEARING EXCESSIVELY. THE DEALERSHIP CANNOT FIX PROBLEM, CAUSE THE CAMBER CANNOT BE SET PER DEALERSHIP. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8024232December 11, 2002
WHEELS:RIM
WHILE GETTING A FRONT TIRE REPLACE, THE TECHNICIAN INFORMED THAT THE FRONT RIMS WERE BENDING. CONSUMER STATES THE VEHICLE WAS NEVER INVOLVED IN AN ACCIDENT OR HIT ANY THING HARD ENOUGH TO CAUSE THE RIMS TO BEND. DEALER AND THE MANUFACTURER HAVE BEEN NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#770428December 4, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I'M CONTINUALLY EXPERIENCING A BURNING SMELL (AS IF SOMETHING IS GETTING VERY HOT) COMING FROM WITHIN THE VEHICLE'S ENGINE COMPARTMENT. THIS HAS BEEN AN ONGOING PROBLEM SINCE I PURCHASED THE VEHICLE 'NEW' APPROXIMATELY SIX MONTHS AGO. I'VE NOTIFIED THE FORD DEALERSHIP (SELLER) AND RETURN THE VEHICLE BACK TO THEM REGARDING THIS PROBLEM. HOWEVER, THEY CLAIM THAT THEY CAN'T FIND ANYTHING TO BE CONCERNED ABOUT. I ADVISED THEM ABOUT NEWS REPORTS WHICH INDICATED THAT OTHERS WITH SIMILAR CIRCUMSTANCES EVENTUALLY EXPERIENCED A VEHICLE FIRE IN THE ENGINE COMPARTMENT. THE DEALER THEN CLAIMS THAT NOTHING CAN BE DONE UNTIL FORD MOTOR COMPANY DECIDES TO INITIATE A RECALL NOTICE. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8023645December 3, 2002
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THERE IS A STRONG MILDEW SMELL WHEN DEFROST IS TURNED ON. TOOK TO DEALER, DEALER STATES THAT THERE IS A BACTERIA PRODUCING AGENT IN THE DEFROST SYSTEM. DEALER STATES ALL NEW CARS ARE LIKE THIS. CONSUMER HAS A BREATHING PROBLEM AND THIS MILDEW SMELL MAY CREATE A BIGGER PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#769481November 8, 2002
AIR BAGS
IN THE SHORT TIME THAT I'VE OWNED MY FOCUS I'VE HAD TO RETURN IT TO THE DEALERSHIP ON 3 OCCASIONS BECAUSE THE AIR BAG LIGHT COMES ON. THE FIRST TIME I BROUGHT IT IN THEY HAD TO REPLACE A MODULE TO THE AIR BAG COMPONENT. THE SECOND AND THIRD TIME I BROUGHT IT IN THEY FOUND NOTHING WRONG. THE THIRD TIME I BROUGHT IT BACK THEY GAVE ME A RECORDING DEVICE THAT I HAD TO USE TO RECORD THE AIR BAG LIGHT BECAUSE THE AIR BAG LIGHT WAS NOT REGISTERING THAT IT EVER CAME ON. I HAD TO RECORD THE LIGHT A TOTAL OF 3-4 TIMES AND THEN BRING IT BACK TO THE DEALERSHIP. I DID SO AND RETURNED MY CAR ONLY TO FIND OUT THAT THIS DEVICE TOLD THEM NOTHING. SO NOT KNOWING THE EXACT PROBLEM THEY WENT AHEAD AND REPLACED THE ENTIRE AIRBAG. ALL OF THESE ATTEMPTS OCCURED LATE SEPTEMBER THROUGH MID OCTOBER. AS OF 11/8/2002 THE LIGHT HAS NOT COME BACK ON. I FEEL KNOW THAT I'M LEFT WITH A FALSE SENSE OF SECURITY AND THE QUESTION OF IF I GET INTO AN ACCIDENT IS THIS AIR BAG GOING TO PROTECT ME. I WAS TOLD THAT THIS IS AN ISOLATED CASE BUT I'M NOT TO SURE ABOUT THAT. I THINK THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE TAKEN INTO SERIOUS CONSIDERATION. DT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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