Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10135461September 6, 2005
ELECTRICAL SYSTEM:IGNITION
FORD REFUSES TO ISSUE A RECALL OR REPLACE THE IGNITION LOCK ASSEMBLY WHICH IS FAULTY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135462September 6, 2005
SUSPENSION:FRONT:WHEEL BEARING
THE RIGHT FRONT WHEEL BEARING GAVE OUT. THIS IS A KNOWN PROBLEM AND ONE OF THE TOP 3 PROBLEMS THAT PEOPLE HAVE BEEN ASKING FOR A RECALL ON THIS VEHICLE ALONG WITH THE IGNITION LOCK BREAKING. THE REAR WHEEL BEARING WAS RECALLED, BUT FORD WON'T RECALL THE FRONT. I HAVE NEVER HAD, NOR EVER KNOWN ANYONE WHO EVER HAD A WHEEL BEARING GIVE OUT ON A CAR, AND CERTAINLY NOT ONE ONLY 5 YEARS OLD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130980September 6, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CALLER HAD IGNITION SWITCH REPLACED ABOUT A YEAR AGO AND WAS NOW HAVING THE SAME PROBLEM AGAIN. IT WAS HARD TO TURN THE KEY, AND CURRENTLY IT WONT TURN AT ALL. DEALER SAID THERE WAS NOTHING THEY COULD DO. MANUFACTURER HAS NOT BEEN CONTACTED YET.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132028September 6, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT: THE FRONT RIGHT PASSENGER SIDE COIL SPRINGS BROKE. WHEN THIS OCCURRED IT STOPPED THE CAR AND PUNCTURED THE RIGHT FRONT TIRE. THE VEHICLE WAS TOWED TO A REPAIR SHOP. THE REPAIR BILL COST $1000. THE TIE ROD END WAS DAMAGED ALONG WITH THE STRUTS, UPPER BEARING PLATES, FRONT STABILIZER RINGS, TIRE, A NEW RIGHT SIDE AXLE, AND CONTROL ARM. THEY WERE REPLACED. THE MECHANIC SAID THERE WAS A CRACK IN THE FRONT COIL SPRINGS THAT CAUSED THE AFOREMENTIONED FAILURES. IN 11/04 THERE WAS A RECALL ON THE FRONT COIL SPRINGS AND THE CONSUMER WAS NOTIFIED BY RECALL LETTER. RECALL REPAIRS HAD ALREADY BEEN DONE IN APRIL WHEN THE INCIDENT OCCURRED. CONSUMER TOOK REPAIR BILL AND RECALL LETTER TO DEALER, AND THEY SUBMITTED IT TO FORD. HOWEVER, FORD SENT BACK A CHECK FOR $480 BUT NOT THE $1000 THE CONSUMER SPENT. THEY ONLY PAID FOR THE COILS AND SOME OTHER WORK, BUT CLAIMED THAT SOME OF THE OTHER REPAIRS WERE UNNECESSARY. THE CONSUMER WANTED TO FILE A COMPLAINT ATTEMPTING TO FORCE FORD TO PAY FOR ALL REPAIRS THAT WERE DONE. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135246September 3, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FAILING FUEL PUMP FOR THE SECOND TIME IN TRAFFIC ONLY ONE YEAR AND FOUR MONTHS AFTER ORIGINAL REPLACEMENT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135165September 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: 2000 FORD FOCUS. THE IGNITION KEEPS LOCKING UP ON THE VEHICLE. THE VEHICLE WAS TAKEN IT TO THE DEALERSHIP. THEY STATED THEY FIXED IT, BUT IT CONTINUALLY HAPPENED. THIS HAPPENS BEFORE THE VEHICLE IS STARTED, THE LAST TIME IT WOULDN'T RELEASE THE KEY. THE DEALERSHIP STATES THEY ARE REPLACING THE SWITCH, WHEN THE VEHICLE WAS RETURNED THERE WAS METAL IN THE FLOOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135219September 2, 2005
ELECTRICAL SYSTEM:IGNITION
KEY STUCK IN THE IGNITION AND WOULD NOT TURN. I HAD A FLAT TIRE ON THE HIGHWAY AND I TURNED OFF THE CAR TO CHANGE THE TIRE. WHEN RETURNING TO THE CAR TO START THE CAR THE KEY WOULD NOT TURN. I HAD TO PAY FOR A TOW TRUCK AND A FORD DEALER BILL OF OVER $250 TO REPLACE THE ENTIRE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135220September 2, 2005
WHEELS:LUGS/NUTS/BOLTS/STUDS
MY DRIVER'S SIDE REAR WHEEL BROKE AND NEARLY CAME COMPLETELY OFF WHILE I WAS DRIVING IN THE CAR WITH MY CHILDREN. THE CAR IS PARKED IN MY GARAGE BECAUSE I REFUSE TO SPEND ANYMORE MONEY TRYING TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134707August 30, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, ELECTRICAL SYSTEM:IGNITION
I HAVE A FORD FOCUS 2000, MY COMPLAINT IS I HAVE PUT NEW PARTS ON THIS CAR , A NEW ENGINE, FUEL PUMP, PARTS ON THE FRONT END AND A LOT MORE. PLUS MAKING A CAR PAYMENT. WHEN I TAKE IT TO THE FORD SHOP I DON'T LIKE THE WAY I AM TREADED. I STILL HAVE ALL MY RECEIPTS FOR MY CAR I FEEL FORD SHOULD CARE ABOUT THEIR CARS AND THE BUYERS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134599August 29, 2005
AIR BAGS
I WAS IN THE PASSENGER SIDE OF MY CAR WHILE MY BOYFRIEND WAS DRIVING IT. WE WERE GOING NORTH ON A CITY ROAD IN MISSISSAUGA ONTARIO CANADA, WHEN MY BOYFRIEND ATTEMPTED TO CHANGE LANES. HE LOOKED OVER HIS SHOULDER TO SEE HIS BLIND SPOT, BUT HADN'T REALIZED THE TRAFFIC IN OUR CURRENT LANE HAD SLOWED TO A STOP. HE TURNED BACK AROUND AND REALIZED THE TRAFFIC HAD BEEN HALTED, SO HE HIT THE BRAKES TO SLOW THE CAR. WITH NOT ENOUGH ROOM, WE HIT THE CAR IN FRONT OF US AT 5 KILOMETERS PER HOUR. FROM SUCH A SMALL NUDGE, THE AIRBAGS DEPLOYED, SMASHING MY WINDSHIELD, AS WELL AS MY FACE! I ENDED UP WITH A SLIGHT CONCUSSION, TYPE 2 WHIPLASH, AND MINOR BURNS TO MY FACE AND ARM. I FOLLOWED UP WITH PHYSIOTHERAPY, BUT MY NECK PAIN WILL NEVER GO AWAY. WE HAD THE WINDSHIELD REPLACED AND THE AIRBAGS RESET. NO DAMAGE WAS DONE TO THE FRONT OF THE CAR, OR THE REAR OF THE CAR OF THE OTHER VEHICLE.*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10134643August 29, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: THE CONTACT OWNS A 2000 FORD FOCUS WITH 22,000 MILES ON THE VEHICLE. THE CONTACT HAD TO REPLACE TWO AUTOMATIC TRANSMISSIONS. THE FIRST TRANSMISSION WAS REPLACED 9 MONTHS AGO WITH ABOUT 18,000 MILES. THE SECOND TRANSMISSION WAS REPLACED LAST WEEK. THE DEALERSHIP TOLD HER TO PAY $129.00 OR TRADE THE VEHICLE IN TO THE DEALERSHIP. SHE REFUSED TO PAY THE $129.00 AND SHE DID NOT WANT TO TRADE IN THE VEHICLE IN FOR ANOTHER FORD. SHE SENT AN E-MAIL TO FORD. AS OF RIGHT NOW THEY HAVE NOT GOTTEN HER E-MAIL. THE DEALERSHIP PROVIDED HER WITH A RENTAL CAR. HOWEVER ,THEY TOLD HER THAT IF SHE DID NOT COME AND PICKUP CAR SHE WILL HAVE TO START PAYING FOR THE RENTAL CAR. THE CONTACT TOOK VEHICLE TO DEALER ON AUGUST 22, 2005 ,AND THE DEALERSHIP PERFORMED RECALL REPAIRS THAT SHE WAS NEVER NOTIFIED ABOUT. THE DEALERSHIP TOLD HER THAT SHE KNEW HER CAR WAS A LEMON. HOWEVER, SHE BROUGHT HER CAR IN TOO LATE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134356August 26, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CABLE WAS LOCATED IN A WAY THAT CAUSED ABRASION AGAINST BATTERY CASE. WEAR BY THIS ABRASION CAUSED FAILURE OF THE INSULATION AND A SHORT CIRCUIT. THIS RESULTED IN TOTAL ENGINE AND ELECTRICAL FAILURE AND STARTED A SMALL, BRIEF ELECTRICAL FIRE OF THE CABLE INSULATION AND BATTERY CASE. THE INCIDENT OCCURRED ON A FREEWAY, AND PUT THE OCCUPANT IN SIGNIFICANT DANGER. VEHICLE WAS TOWED TO GARAGE. BATTERY AND BATTERY CABLE HARNESS ASSEMBLY WAS REPLACED. STATUS OF ALTERNATOR NOT YET AVAILABLE.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134361August 26, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
AT APPROXIMATELY 70,000 MILES, I NOTICED A CLUNKING NOISE WHILE TURNING. AFTER INVESTIGATING THE PROBLEM, MY HUSBAND NOTICED THAT THE DRIVER SIDE FRONT SPRING COIL WAS BROKEN. IF I WOULD HAVE CONTINUED TO DRIVE I'M SURE IT WOULD HAVE PUNCTURED THE TIRE. WE TOOK IT AND HAD THE SPRING COILS IN THE FRONT BOTH REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134054August 24, 2005
SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
SUPPLEMENTAL INFORMATION REFERENCE NHTSA ODI # 10134021 THE AFOREMENTIONED ODI # IS THE THIRD IN A LINE OF SITUATIONS WHERE, IN MY OPINION, METAL FATIGUE HAS CAUSED A DEFECT. EXCESSIVE REGRIND MATERIAL IS BEING UTILIZED IN THE MANUFACTURE OF PARTS, LEADING TO PREMATURE WEAR/FAILURE AKA PLANNED OBSOLESSENCE. THE RH AXLE SUPPORT BEARINGS WOULD POSSIBLY HAVE NEVER FAILED HAD GOOD WORKMANSHIP PRACTICES AND STANDARDS BEEN IN PLACE AND UTILIZED. BEING A "PROUD FORD OWNER" ONLY SINCE 1969 I HAVE NEVER EXPERIENCED SUCH A RAPID / RAMPID PARTS FAILURE RATE. AS A SHOW OF GOOD FAITH, I EXPECT NOTHING LESS THAN FORD MOTOR COMPANY TO ABSORB ANY AND ALL COST OF REPLACING THE REAR AXLE IN MY 2000 FORD FOCUS. YOUR ATTENTION TO THIS MATTER IS GREATLY APPRECIATED. RESPECTFULLY, PAUL A. STADDEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134137August 24, 2005
SUSPENSION:FRONT
DT: 2000 FORD FOCUS. THE CONSUMER COMPLAINED ABOUT THE REAR TIRES WEARING OUT ON FEBRUARY 12, 2003. BOUGHT TWO NEW TIRES FOR THE REAR. THE NEXT DAY I HAD A FOUR WHEEL TIRE ALIGNMENT. MARCH 31, 2003 TWO MORE NEW TIRES BLEW OUT, AND ON SEPTEMBER 23, 2003 WAS HAVING PROBLEM WITH ALIGNMENT, TWO TIRES WERE REPLACED. THE TIRE COMPANY SAID REAR END WAS OUT ALIGNMENT AND THEN WENT TO THE DEALERSHIP AND HAD A FOUR WHEEL ALIGNMENT AGAIN. IN NOVEMBER OR DECEMBER 2003 A NEW SET OF FOUR NEW TIRES WERE BOUGHT. THEN, IN JUNE 2004 TWO NEW TIRES WERE BOUGHT. THE CONSUMER WENT TO A NEW TIRE COMPANY AND IT TOOK THEM FOUR TIMES OF DRIVING CONSUMER'S CAR TO GET IT ALIGNED. WAS LOOKING ON THE INTERNET ABOUT RECALLS AND I FOUND INFORMATION ON SILENT VEHICLE RECALL. CALLED THE MANUFACTURER ABOUT THIS SILENT RECALL, THEY SAID THEY COULD NOT ASSIST CONSUMER ON THIS SILENT RECALL. THEN ,CALLED FORD WORLD HEADQUARTERS, THEY WERE STILL NOT TELLING ANYTHING ON THIS SILENT RECALL. CONSUME R FOUND TSB 03135 ON A CANADIAN WEBSITE BUT COULD NOT PULL UP ANY INFORMATION. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10134553August 24, 2005
POWER TRAIN
2000 FORD FOCUS TRANSMISSION DEVELOPED PROBLEMS.*MR THE CONSUMER STATED THE VEHICLE WAS STUCK IN SECOND GEAR. THE VEHICLE BROKE DOWN 5 TIMES DUE TO TRANSMISSION PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130259August 24, 2005
SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: CONTACT STATED IGNITION LOCKED AND WILL NOT TURN. THIS WAS THE SECOND TIME THIS HAPPENED. THE FIRST TIME IT HAPPENED IN 10-2000. VEHICLE WAS TOWED, AND A NEW IGNITION WAS PUT IN, AND HAD TO ORDER ANOTHER SET OF KEYS. CONTACT CONTINUED TO HAVE THE SAME TROUBLE WITH IT STARTING VEHICLE. IGNITION FAILED AGAIN. CONTACT DID NOT TALK TO A DEALER, BUT PLANED TO DO SO.. THE DEALER ,WHERE CONTACT BOUGHT THE VEHICLE HAD IT TOWED FOR HER IN 2000. SHE IS GOING TO HAVE TO HAVE IT TOWED. THERE WERE NO LIGHTS THAT CAME ON PRIOR TO THE IGNITION LOCKING. *AK A YEAR AFTER THE VEHICLE WAS PURCHASED THE BRAKES AND ROTORS HAD TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133897August 23, 2005
ELECTRICAL SYSTEM:IGNITION
CAR WAS STARTING & RUNNING FINE ... STOPPED BY MY MOTHER'S HOUSE; CAME OUT, PLACED KEY INTO IGNITION, KEY REFUSED TO TURN. TRIED ALL THE REGULAR TRICKS (TURNIGN THE WHEEL TO THE STOPS, PRESSING BRAKE, CLUTHC, ACCELERATOR, ETC. TO NO EFFECT) CALLED TOWING SERVICE - THEY COULD NOT MAKE THE KEY TURN EITHER AND COMMENTED THAT THIS WAS "COMMON" IN FORD FOCUS. TOWED VEHICLE TO BALISE FORD - AGREED IT'S A COMMON FAILURE BUT THYE HAVE A REDESIGNED PART FROM FORD - THAT IS NOT COVERED BY FORD'S EXTENDED WARRANTLY. OVER $300 TO REPLACE A PART EVERYEN ADMITS TO FAILING FREQUENTLY!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133913August 23, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT: THE IGNITION CYLINDER LOCKED AND WILL NOT LET YOU TURN THE KEY. CONTACTED A FORD DEALER, THEY SAID THEY HAVE SEEN THIS PROBLEM WIDELY, BUT THERE WAS NO RECALL. THIS HAPPENED ON AUGUST 20, 2005. HAD VEHICLE TOWED TO DEALER BECAUSE IT WOULD NOT START IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133722August 22, 2005
ENGINE AND ENGINE COOLING
DT: CALLER SAID THAT THE VEHICLE STARTED MAKING A CLANKING NOISE. THE VEHICLE STALLED AND WOULD NOT START. VEHICLE WAS ON A ROAD THAT HAD NO EMERGENCY LANE TO PULL OVER. VEHICLE WAS TOWED TO CALLER'S HOUSE, AND WAS STILL LEAKING OIL. A MECHANIC SAID THE ENGINE BLEW OUT. MANUFACTURER SAID THERE WAS NO RECALLS, AND CALLER'S WARRANTY EXPIRED. DEALER SAID TO BRING TO BRING VEHICLE BUT SHE WOULD HAVE TO PAY FOR ANY REPAIRS HERSELF. CALLER HAD A TUNE UP 2 WEEKS AGO. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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