Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11310271February 20, 2020
POWER TRAIN
MY CAR HAS A HARD TIME CHANGING GEARS, WHEN STOPPED IS WILL BE DELAYED ON MOVING FORWARD.. I WAS TRYING TO PULL OUT ON A BUSY STREET AND MY CAR WAS VERY SLOWLY TO ACCELERATE AND MOVE FORWARD AND THEN IT HAD A DIFFERENT SOUND COMING FROM THE TRANSMISSION AREA AND IT SPUTTERED AND THEN KIND OF SKIPPED A LITTLE FORWARD, THIS IS DANGEROUS BECAUSE IT CAN CAUSE OTHER PEOPLE TO POSSIBLY BE HIT BY ONCOMING TRAFFIC IF THEY'RE TRYING TO PULL OUT..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310291February 20, 2020
FUEL/PROPULSION SYSTEM
SAME ISSUE WITH FUEL TANK DEFORMATION. OCTOBER 2018 WAS THE RECALL. ABOUT 1 YEAR AGO GREENWAY FORD HAD THE CAR FOR THE WHOLE DAY AND STATED THEY FIXED IT BUT NOW I RECEIVED A LETTER STATING THE RECALL FIXING WAS INCOMPLETE AND THE RECALL STATES IT IS INCREASED RISK FOR A CRASH DUE TO STALLING OF THE ENGINE. SEPTEMBER 2017 SHIFTING CLUTCH FAILED AND WAS NOT INFORMED AUGUST 7 2017 TRANSMISSION SHUTTERING NOW THERE IS A FUEL TANK DEFORMATION THE CAR SHAKES ALOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11310140February 19, 2020
ENGINE
I SAW THAT THERE WAS A CUSTOMER SATISFACTION PROGRAM (17B32) THAT STATS THAT THE MODEL CAR MADE IN A SPECIFIC PLANT AND WITHIN A CERTAIN TIME FRAME WERE MADE WITH THE WRONG HEAD GASKET THAT WILL END UP FAILING, I CHECKED WITH THE FORD CUSTOMER SUPPORT AND THEY CONFIRMED THAT MY VEHICLE WAS EFFECTED SINCE IT WAS MADE AT THAT TIME. THE VEHICLES VIN DOESN'T SHOW ANY RECALL AND THEY SAID I WOULD RECEIVE ONE BUT NEVER DID, THE RECALL WAS TO EXPIRE IN MAY 31 2019 AND MY VEHICLE CANT BE INSPECTED UNDER THE RECALL UNLESS I PAY FOR IT OUT OF POCKET SINCE IT EXPIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309187February 14, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT UPON SHIFTING GEARS FROM FIRST TO SECOND, THE VEHICLE SHUDDERED WITHOUT WARNING. THE CONTACT TOOK THE VEHICLE TO WHITE'S FORD 1780 N MAIN ST, ORRVILLE, OH 44667 WHERE THE VEHICLE WAS DIAGNOSED WITH A DEFECTIVE CLUTCH. THE CONTACT STATED THAT THE MANUFACTURER PREVIOUSLY AGREED TO REPAIR SIMILAR VEHICLES HOWEVER, THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT QUALIFIED FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT SUBJECTED TO A RECALL. THE CONTACT WAS REFERRED TO NHTSA FOR ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309008February 13, 2020
POWER TRAIN
HAVE HAD SAME CLUTCH AND TRANSMISSION PROBLEMS AS THE MODELS UNDER RECALL, BUT MY CAR WAS MANUFACTURED A FEW MONTHS AFTER COVERED MANUFACTURER DATE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309060February 13, 2020
STEERING
THE ELECTRONIC STEERING RACK HAS LOCKED UP AND THE VEHICLE WILL NOT TURN WITH OUT FORCING THE STEERING WHEEL. THIS HAPPENED LUCKILY AS WE MADE A SHARP TURN INTO A PARKING SPOT AND NOT DRIVING DOWN THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308768February 12, 2020
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWN A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE STARTED TO HESITATE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 52,000. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308830February 12, 2020
FUEL/PROPULSION SYSTEM
CAR STALLED MULTIPLE TIMES 3 DAYS IN A ROW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11308452February 11, 2020
POWER TRAIN
MY CAR LOOSES POWER THE RPM GAUGE WILL GO TO THE RED AND DROP BACK DOWN WHILE THE VEHICLE IS IN DRIVE IN MOTION LIKE ITS IN NEUTRAL THEN THE CAR BEGINS TO SLOW DOWN AND WHEN THE RPM GAUGE DROPS IT DRIVES NORMAL. I WAS ON A HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306332January 31, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
FOR THE LAST COUPLE YEARS, MY TRANSMISSION IN MY 2016 FORD FOCUS HAS STALLED UPON NEARLY ALL ATTEMPTS TO ACCELERATE FROM A STOP. ON JANUARY, 17 2020 I RETURNED TO MY CAR FROM THE LIBRARY IN IRVINE, CA TO DISCOVER THAT UPON TURNING THE IGNITION, THE CAR DID NOT START. I TRIED A COUPLE MORE TIMES AND MY WINDSHIELD WIPERS WENT ON ONE TIME AND STOPPED, THE LIGHTS ON MY DASHBOARD LIT UP, THE MEDIA SCREEN LIT UP AND THE INTERIOR CAR LIGHTS CAME ON. I CALLED AAA, MY INSURANCE CARRIER, DESPITE IT NOT APPEARING TO BE A BATTERY ISSUE. THE REPRESENTATIVE STAYED ON THE PHONE WITH ME AFTER I EXPLAINED THE ISSUE AND TRIED TO SCHEDULE ROADSIDE ASSISTANCE. I TRIED THE IGNITION ONE MORE TIME AND THE CAR STARTED. A NOTIFICATION ON THE DASH SCREEN APPEARED READING "TRANSMISSION SERVICE REQUIRED" AND REMAINED ON THE SCREEN FOR A SECOND BEFORE DISAPPEARING. USUALLY IF A DASH NOTIFICATION APPEARS, THE SMALL ICON LIGHT WILL REMAIN LIT WHILE I OPERATE THE VEHICLE, THIS ICON LIGHT DID NOT REMAIN ON. MY INSURANCE REPRESENTATIVE EXPLAINED THAT AN ISSUE WITH A TRANSMISSION WOULD NEED A TOW AND IT MAY BE UNSAFE TO OPERATE MY VEHICLE ON THE ROAD. I SAT IN MY CAR FOR A MINUTE AND NOTICED MY AVERAGE MPG HAD CHANGED FROM 33.3 TO 0.0. I DROVE THE CAR HOME AS I NEEDED TO LEAVE THE LOCATION TO TEND TO OTHER PARTS OF MY DAY. I ARRIVED SAFELY TO MY DESTINATION. THE FOLLOWING DAY, THE EXACT SAME SITUATION OCCURRED WHEN I ATTEMPTED TO START MY CAR AND LEAVE FOR THE DAY. TURNING THE IGNITION SEVERAL TIMES DID NOT WORK, THE WINDSHIELD WIPERS CAME ON ONCE, THE TRANSMISSION NOTICE APPEARED AND DISAPPEARED AND THE AVERAGE MPG WAS AT 0.0 AGAIN. THIS TIME, THE CAR NOTIFIED MY THAT I HAD 0 MILES UNTIL EMPTY, DESPITE THE GAS TANK CONTAINING WELL OVER A QUARTER FILL. THE GAS NOTIFICATION DISAPPEARED AND THE MILES TO EMPTY SECTION CHANGED BACK TO 175 MILES UNTIL EMPTY. I HAVE NOT DRIVEN MY VEHICLE SINCE THIS OCCURRED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306237January 31, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT LOW SPEEDS THE ACCELERATE PEDAL WAS DEPRESSED HOWEVER THE VEHICLE HESITATED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMAX FORD (3301 E CENTRAL TEXAS EXPY, KILLEEN, TX 76543 (254) 699-2629) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED WHO REFERRED CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303010January 30, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. WHILE DRIVING AT AN UNDISCLOSED SPEED THE VEHICLE STARTED TO VIBRATE ABNORMALLY WHILE ACCELERATING. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO (DUNNING FORD 1051 SOUTHGATE PKWY, CAMBRIDGE, OH 43725 (740) 439-7767) AND ALSO TO (DUTRO FORD-LINCOLN 132 S 5TH ST, ZANESVILLE, OH 43701(740) 452-6334) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11303002January 30, 2020
ENGINE, POWER TRAIN
MY 2016 FORD FOCUS SE GIVES ME GREAT CONCERN WHEN DRIVING AS THE TRANSMISSION CONSISTENTLY SKIPS/JERKS WHILE ACCELERATING. THERE WERE 2 SEPARATE INSTANCES WHERE I HAVE DRIVEN ON THE FREEWAY AND MY CAR HAS SKIPPED GEARS, CAUSING CHANGE OF SPEEDS AND NEARLY HAD 2 ACCIDENTS ON THE FREEWAY. MY MOST RECENT ONE WAS RIGHT BEFORE I DECIDED TO FILE A COMPLAINT. I HAVE BEEN TO THE FORD SERVICE CENTER RIGHT BEFORE MY WARRANTY CLOSED AND REQUESTED THEY FIX, HOWEVER WAS TOLD THERE IS NOTHING WRONG AND IT OPERATES PROPERLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11306159January 30, 2020
FUEL/PROPULSION SYSTEM
CAR CHECK ENGINE LIGHT CAME ON AND CAR STALLED WHEN APPROACHING A STOP LIGHT ON CITY ROAD. TOOK CAR TO MECHANIC WHO RAN DIAGNOSTIC AND FOUND CODE P1450 STATING UNABLE TO BLEED UP FUEL TANK VACUUM WHICH IS RELATED TO PCM MEMORY. STATED THAT THIS IS A KNOWN ISSUE WITH THIS MAKE AND MODEL. WAS TOLD PCM NEEDED TO BE REPROGRAMMED TO LATEST CALIBRATION USING IDS RELEASE 99.05 OR HIGHER. WE FEEL THAT THIS IS A KNOWN SAFETY ISSUE THAT SHOULD REQUIRE A FIX BY FORD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302733January 29, 2020
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
EARLIER IN JANUARY, I WAS DRIVING DOWN INTERSTATE 70 FROM KANSAS CITY TO ST. LOUIS AT THE RATE OF 77 MPH. ALL OF A SUDDEN THE CAR DINGS AND SENDS A MESSAGE ON THE DASH "ENGINE FAILURE" AND THE CAR LITERALLY SHUTS DOWN. I HAD NO CONTROL OVER THE CAR, NO LIGHTS, NO BRAKES, NOTHING! LUCKILY I GOT TO THE SHOULDER OF THE ROAD SAFELY AND FINALLY CAME TO A STOP. I PUT THE CAR IN PARK AND TURNED THE KEY OFF. STILL NOTHING... I WAITED ABOUT 5 MINUTES AND THEN TURNED THE CAR BACK ON AND THANKFULLY IT STARTED. I DROVE IT TO THE NEAREST PLACE TO HAVE THEM RUN A DIAGNOSTIC TEST AND NOTHING CAME UP. FINALLY GOT IT HOME. IT'S NOT DONE THIS AGAIN, BUT NOW IT RUNS ROUGH. LIKE REALLY ROUGH. I'VE HAD THE TRANSMISSION CLUTCH FIXED ONCE ALREADY. LUCKILY IT WAS STILL UNDER WARRANTY. I WILL BE CONTACTING MY LOCAL FORD DEALER ABOUT THIS ISSUE. WAS UNAWARE IT WAS UNDER RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302463January 28, 2020
POWER TRAIN
HI, I NOTICE SHUDDERING IN MY VEHICLE WHEN I ACCELERATE FORM COMPLETER STOP. I HAD THIS PROBLEM SINCE I BOUGHT THE VEHICLE 3 YEARS AGO AT 24000 MILES. I ASSUMED ITS BECAUSE OF SUDDEN ACCELERATION THAT THE WHEELS ARE SLIPPING. BUT AFTER READING THE NEWS ABOUT TRANSMISSION PROBLEMS IN OTHER FORD FOCUS, I BELIEVE THE PROBLEM IS TRANSMISSION RELATED. I CONSULTED A MECHANIC ON THIS AND THE ASSOCIATED FORD DEALER INFORMED ME THAT THE THERE WAS A WARRANTY EXTENSIONS FOR VEHICLES BUILT TILL NOV 5TH OF 2015. MY VEHICLE WAS BUILT ON DEC 21ST OF 2015. I ALREADY DROVE THE VEHICLE FOR 85000 MILES. I DONOT WANT TO BE BURDENED WITH EXPENSIVE REPAIRS ONCE FORD DECIDES LATER TO EXTENT THE WARRANTY TO 100000 MILE AND I DONOT QUALIFY. HOPE SOMEONE CAN HELP ME IN THIS MATTER. THE SHUDDERING HAPPENS AT RANDOM AND I AM AT A LOSS TO EXPLAIN WHY. UNDER RAINY CONDITIONS SHUDDERING AT THE 4 WAY INTERSECTION WAS ALSO NOTICED AND CAN BE DANGEROUS IF IT HAPPENS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302186January 27, 2020
POWER TRAIN
THE CVT TRANSMISSION WILL OCCASIONALLY SHUTTER DURING ACCELERATION FROM BOTH A DEAD STOP AND LOW SPEED ROLL. THE MOST COMMON TIMES WHEN THIS WILL OCCUR IS WHEN THE OUTSIDE TEMPERATURE IS ABOVE THIRTY DEGREES FAHERENHEIT. THIS ISSUE WILL CAUSE SLOW ACCELERATION AS THE COMPUTER ATTEMPTS TO DECIPHER WHICH GEAR TO SHIFT INTO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301714January 24, 2020
ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PUT ON HIS HAZARD LIGHTS PLACED THE VEHICLE IN NEUTRAL, VEERED TO THE SHOULDER OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON AND THE VEHICLE OPERATED AS INTENDED. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE CONTACT WAS INFORMED BY AN INDEPENDENT MECHANIC THAT VEHICLE MAY BE SUBJECTED TO NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATION 96,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301243January 22, 2020
POWER TRAIN
ALTHOUGH IT'S AN AUTOMATIC GEARBOX, FEELS LIKE IT'S ACTING LIKE A MANUAL WITH SLIPPING CLUTCH WHEN ACCELERATING AT LOW SPEEDS. IE 0 TO 45MPH. INTERMITTENTLY JUDDERS, HIGH REVS LOW POWER OR LACK OF POWER AT TIMES WHEN PULLING OFF FROM STATIONARY POSITION CLUTCH INTERMITTENTLY WHEN ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299382January 14, 2020
FUEL/PROPULSION SYSTEM
WHILE DRIVING MY CAR ACTS LIKE IT'S NOT GETTING ANY GAS IT STALLED ON ME COULDN'T START IT , HAD TO PUSH TO A SAFE PLACE NOW ENGINE LIGHT IS ON. I TOOK AND GOT IT CHECKED WAS TOLD IT'S A VAPOR LOCK. I SEE THERE'S A RECALL FOR FUEL SYSTEM, GASOLINE: STORAGE BUT NOT ON MINE I AM UNABLE TO HAVE MINE REPAIRED DO TO FINANCES. WHY RECALLS ON SOME FOCUS AND NOT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus