Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10140431October 21, 2005
STEERING:COLUMN
STEERING WHEEL ADJUSTMENT IS FAILING, DIFFICULT FOR ADJUSTING LEVER TO STAY IN LOCKED POSITION, SOMETIMES DISENGAGING WHILE VEHICLE IS BEING DRIVEN. DEALER SAYS THAT THE ENTIRE STEERING COLUMN MUST BE REPLACED AT A COST OF $1000, BECAUSE INDIVIDUAL PARTS ARE NOT AVAILABLE TO FIX THE PROBLEM. FORD HAS NO TECHNICAL SERVICE BULLETINS FOR THIS PROBLEM, AND I AM NOT AWARE OF ANY SECRET WARRANTIES THAT APPLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140391October 20, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION, TIRES, EXTERIOR LIGHTING:BRAKE LIGHTS, VISIBILITY:WINDSHIELD WIPER/WASHER, ENGINE AND ENGINE COOLING, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR, ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM:STARTER ASSEMBLY
DT: THE CONTACT STATED THE IGNITION SWITCH FAILED THREE TIMES WITHIN A YEAR AND A HALF. THE FIRST TIME, SHE WENT TO START THE CAR, THE IGNITION WOULD NOT TURN OVER. THE CAR WAS TOWED AND REPAIRED. THE SECOND FAILURE WAS APPROXIMATELY ONE YEAR LATER AND THE SAME THING HAPPENED. THE CAR WAS TOWED AND REPAIRED FOR THE SECOND TIME. THE THIRD FAILURE HAPPENED THIS WEEK, WENT TO START THE CAR AND IT WOULD NOT START AGAIN. IT IS BEING REPAIRED NOW. THE DEALERSHIP STATED IT COULD POSSIBLY BE THE STARTER ALONG WITH THE IGNITION SWITCH. *AK IN DEC 2001 THE CONSUMER WAS INVOLVED IN AN ACCIDENT DUE TO A PROBLEM WITH THE TIRES AND THE REAR AXLE. THE TRANSMISSION COOLER LINES WERE REPLACED. THE BRAKE LIGHTS AND HEATER DID NOT WORK. THE EGR TUBE WAS REPLACED. THE WIPER ARM WAS BROKEN. THE ENGINE LIGHT STAYED ON ALL TIME. THE DRIVER SIDE MIRROR HAD TO BE REPLACED. UPDATED 01/11/06. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140129October 18, 2005
VEHICLE SPEED CONTROL
THE VEHICLE HAS A RECALL FOR THE SPEED CONTROL CABLE AND SERVO UNIT (99V346000). THE DEALER AND FORD MOTOR CO. SERVICE STATE THAT THE RECALL DOESN'T APPLY TO MY VEHICLE EVEN THOUGH I HAVE THE PROBLEM DESCRIBED IN THE RECALL WHICH IS A FAULTY SERVO UNIT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139850October 17, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCKS UP. THIS IS THE SECOND TIME I'VE HAD TO REPLACE THIS IGNITION. THIS TIME ITS COSTING ME $397. APPARENTLY MANY OTHER FOCUS 2000 USERS HAVE THE SAME PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139828October 16, 2005
STRUCTURE
WATER LEAKING ON TO THE FLOORBOARD OF THE PASSENGER SIDE OF THE CAR. REPAIR PERSON SAID IT MIGHT BE THE HEATER CORE BUT THERE IS NO LEAKING OF ANTI-FREEZE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139756October 15, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH IN MY 2000 FORD FOCUS HAS REPEATEDLY FAILED, LEAVING MY FAMILY AND MYSELF STRANDED MULTIPLE TIMES. THE SWITCH WAS REPLACED ONCE AT @ 20K MILES, AND IS NOW BEGINNING TO FAIL IN THE EXACT SAME WAY. THIS IS A VERY, VERY COMMON PROBLEM WITH THESE CARS, AND THE FORD MECHANICS CONFIRM THIS FACT. UNFORTUNATELY, THE FORD SERVICE MANAGERS I HAVE DEALT WITH DENY ANY PROBLEM EXISTS. I CONSIDER THIS A SAFETY ISSUE, AS WE HAVE BEEN STRANDED AT NIGHT IN DANGEROUS SITUATIONS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139544October 13, 2005
SEAT BELTS:REAR/OTHER
THE REAR SEAT BELT IS SO SHORT IT CAN NOT BE USED. IT WILL LOCK IN CHILD SAFETY MODE WHEN SEAT IS LAID FLAT AND WILL NOT RELEASE. I HAD TO UNBOLT THE SEAT BELT TO RAISE THE SEAT UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139451October 12, 2005
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AT APPROXIMATELY 45,000 MILES THE VEHICLE STARTED LEAKING COOLANT. SHORTLY THEREAFTER THE CAR WAS BROUGHT IN ON EXTENDED WARRANTY WORK. THE THERMOSTAT HOUSING WAS REPLACED. SINCE THEN THE CAR WILL OVERHEAT WHEN STOPPED OR IN TRAFFIC WITHOUT HAVING THE CLIMATE CONTROLS ON AND IN RECIRCULATION MODE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139519October 12, 2005
LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK
REAR HATCH ON WAGON DID NOT ENGAGE, HAD TO RESHUT IT ON A NUMBER OF OCCASIONS. LAST DECEMBER(04) IT JAMMED AND I WAS UNABLE TO OPEN IT AT ALL. I TOOK IT TO THE DEALERSHIP WHO ORDERED A NEW LATCH COMPONENT AND REPLACED IT IN JANUARY 05. I RECENTLY WENT ON LINE AND DISCOVERED THAT THIS WAS A PROBLEM WITH THIS VEHICLE IN OTHER STATES BUT SO FAR NOT ALASKA. THE LATCH LFT/GT WAS REPLACED AND THE FASTNER. I DO NOT HAVE THE PARTS, BUT I DO HAVE THE INVOICE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139287October 11, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION LOCK FAILURE. ONCE THE KEY IS INSERTED IT WILL NOT TURN. I HAVE GOTTEN THE SWITCH TO WORK IN THE INTERM BUT IT STILL NEEDS TO BE REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139378October 11, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION ON MY 2000 FORD FOCUS LOCKED UP. WITH SOME WD-40 AND A FEW TAPS WITH A HAMMER, WE WERE ABLE TO GET THE KEY TO TURN AGAIN, BUT I DIDN'T TAKE THE KEY OUT OF THE IGNITION AGAIN FOR 2 DAYS UNTIL I COULD GET IT REPLACED -- FOR FEAR I WOULD GET STRANDED SOMEWHERE AGAIN. AFTER DOING SOME ONLINE RESEARCH I LEARNED THIS IS A COMMON PROBLEM FOR OTHER FORD FOCUS OWNERS AND WANTED TO REPORT IT WITH HOPES THAT A RECALL MIGHT OCCUR SOMEDAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139227October 10, 2005
STEERING
MY KEY WON'T TURN IN THE IGNITION. THEREFORE I HAD TO PAY $140 TO TOW MY CAR BACK HOME. I RESEARCHED THE PROBLEM AND I SEE THAT THERE ARE THOUSANDS OF THE SAME COMPLAINTS ALL OVER THE INTERNET WITH THE SAME MAKE AND MODEL OF MY VEHICLE. 2000 FORD FOCUS. I HAVEN'T TAKEN IT TO THE DEALERSHIP YET, BECAUSE IT IS NOT UNDER WARRANTY ANYMORE, AND ACCORDING TO THE STORIES THAT I HAVE READ, THEY WILL NOT DO ANYTHING ABOUT IT, EXCEPT CHARGE ME FOR A NEW ONE. I HONESTLY THINK THAT THERE SHOULD BE A FACTORY RECALL ON THIS PART, BECAUSE OF ME AND THE THOUSANDS OF PEOPLE THAT THIS HAS AFFECTED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139163October 9, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
HAVING TROUBLE INSERTING MY KEY INTO THE IGNITION. ALSO, IGNITION SWITCH DOES NOT POP OUT WHEN KEY IS REMOVED UNTIL I PRESS IT IN WITH MY FINGER. MY BROTHER, WHO ALSO OWNS A 2000 FORD FOCUS HAS HAD HIS IGNITION SWITCH REPLACED TWICE FOR THE SAME PROBLEM. EXPECT TO PAY $250 AT THE DEALER TO HAVE IT FIXED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139115October 8, 2005
AIR BAGS
I WAS MAKING A LEFT TURN INTO A PARKING LOT OF A GAS STATION, MAYBE GOING 5 MPH. I RAN OVER A CURB WITH MY FRONT LEFT TIRE. IMMEDIATELY AFTER HITTING THE CURB, MY DRIVER SIDE AND PASSENGER AIRBAGS DEPLOYED, CAUSING MY WINDSHIELD TO SHATTER. THROUGH ALL OF THE SMOKE FROM THE AIRBAGS, I LOOKED DOWN TO SEE MY ARM HAD SUSTAINED A FIVE INCH BURN. SHORTLY THEREAFTER, I WAS TAKEN TO THE EMERGENCY ROOM AT A LOCAL HOSPITAL TO RECEIVE TREATMENT FOR THE BURN. I THEN HAD TO RETURN TO THE SAME HOSPITAL FOR CONTINUOUS TREATMENT OF THE 2ND DEGREE BURN EVERY OTHER DAY FOR A WHOLE WEEK. THE ESTIMATED DAMAGES TO THE CAR ARE $4500+. MY INSURANCE CLAIMS ADJUSTER WENT TO THE BODY SHOP LOT WHERE THE CAR WAS TOWED TO AFTER THE AIRBAG DEPLOYMENT THIS PAST WEEK (ON OCT. 4, 2005). THERE IS A CHARGE, OF COURSE FOR THE REPLACEMENT OF AIRBAGS AND INSTALLATION AND A CHARGE FOR A NEW WINDSHIELD. THAT IS THE ONLY DAMAGE THE CAR RECEIVED. THERE WAS NO DAMAGE AT ALL TO THE BODY, TIRES OR FRAME FROM RUNNING OVER THE CURB. I WAS UNDER THE IMPRESSION THAT IT TOOK MORE THAN 5 MPH AND RUNNING OVER A CURB TO MAKE THE AIRBAGS DEPLOY. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10138937October 6, 2005
SUSPENSION:REAR, ENGINE AND ENGINE COOLING:ENGINE
1) REAR WHEEL BEARINGS.. BOTH NEEDED TO BE REPLACED ON CAR WITH LESS THAN 62,000 MILES. FORD SAID NOT THEIR PROBLEM. 2) THERMOSTAT HOUSING MADE OUT OF PLASTIC, NEEDS TO BE REPLACED DUE TO CRACKING (FORD KNOW ABOUT THIS PROBLEM WILL NOT DO A RECALL). ENGINE LIGHT COMES ON EVERY 3 MONTHS. WILL NEVER BUY ANOTHER FORD AGAIN. TIRED OF PUTTING MONEY INTO WHAT WE THOUGHT WAS GOING TO BE A GOOD CAR. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138676October 5, 2005
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
BATTERY CABLES WERE REPLACED UNDER RECALL 02V288000. NEW CABLES ONLY LASTED FOR 2 YEARS BEFORE CAR QUIT RUNNING AND THE CABLES NEEDED REPLACEMENT AGAIN. 2ND REPLACEMENT WAS NOT COVERED UNDER WARRANTY OR RECALL SO CONSUMER HAD TO REPLACE CABLES AT FORD DEALER FOR $250 (PARTS AND LABOR). CONSUMER FEELS THAT TWO YEARS OF LIFE ON BATTERY CABLES IS COMPLETELY UNACCEPTABLE. CAR IS NOW CONSIDERED SOMEWHAT UNRELIABLE DUE TO THE FACT THAT BATTERY CABLES ARE PRONE TO FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138608October 5, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
1) MY IGNITION SWITCH BROKE 2) WOULD NOT TURN WHEN THE KEY WAS INSERTED 3) HAD A DEALER REPLACE THE IGNITION SWITCH. THE TECH ALSO MADE A COMMENT THAT, ON THIS MODEL, THEY ALL BROKE, AND FORD HAD MADE A BETTER SWITCH THAT WAS BEING USED IN THE REPLACEMENT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138341October 3, 2005
ELECTRICAL SYSTEM:IGNITION
2000 IGNITION ISSUE - I CAN PLACE THE KEY IN THE IGNITION, HOWEVER I CAN NOT TURN THE VEHICLE OVER. I HAVE BEEN TOLD THAT MY IGNITION SWITCH WOULD HAVE TO BE REPLACED AT AN OVERWHELMING $350.00. FORD HAS BEEN AWARE OF THIS ISSUE AND HAS NOT DONE ANYTHING ABOUT IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138377October 3, 2005
SEAT BELTS:FRONT:RETRACTOR
DT: THE CONSUMER COMPLAINED ABOUT FRONT DRIVER'S SIDE SEAT BELT WHICH WILL NOT PULL OUT. THIS HAPPENED ON SEPTEMBER 30, 2005. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALER, THEY SAID THAT IT WAS LOCKED. THE CONSUMER THEN TOOK THE VEHICLE TO A MECHANIC, WHO SUGGESTED THAT THE PROBLEM WAS PROBABLY DUE TO THE FACT THAT VEHICLE HIT A BUMP IN THE ROAD. ALSO, THE MECHANIC TOOK THE SEAT BELT APART AND UNLOCKED IT SO THAT THE CONSUMER COULD WEAR THE SEAT BELT UNTIL THE REPLACEMENT WAS PLACED IN THE VEHICLE. *SC . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138387October 3, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: THE CONTACT OWNS A 2000 FORD FOCUS. AUTOMATIC DOOR LOCKS LOCKED AND NO ONE COULD GET OUT OF THE VEHICLE. THE DOOR LATCHES WERE PART OF A RECALL AND WERE FIXED ON AUGUST 25, 2005. 30 DAYS AFTER RECALL REPAIRS WERE DONE ON THE DOOR LATCHES THE DOOR LOCKS TORE . ALL FOUR DOORS WERE AFFECTED BY THE AUTOMATIC DOOR LOCK FAILURE .CONSUMER CONTACTED THE SERVICE DEPARTMENT SALES DEPARTMENT AND THE SALES MANAGER . THE LOCAL DEALERSHIP TOLD THE CONSUMER THAT THE PROBLEM COULD BE FIXED FOR $1, 200. NO CRASHES. NO POLICE REPORTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus