Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11324364May 13, 2020
POWER TRAIN
SOME TIME WHEN ACCELERATING FROM A STOP THE CAR WILL NOT GO OR WILL GO AND THEN STOP ACCELERATING AND SHUTTERS. FORD HAS DONE SEVERAL REPAIR TO THE TRANSMISSION A DPS6 DUAL CLUTCH AUTOMATIC, COMPUTER FLASHES AND NEW DUAL CLUTCH. THE CAR CONTINUES TO HAVE THE PROBLEM AFTER EACH REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324313May 12, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE VEHICLE FAILED TO ACCELERATE WITH THE ACCELERATOR PEDAL DEPRESSED. THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. THE SERVICE TRANSMISSION MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HIS VEHICLE WAS UNDER RECALL FOR THE TRANSMISSION. THE CONTACT THEN HAD THE VEHICLE TOWED TO MAC HAIK FORD (10333 KATY FWY, HOUSTON, TX 7702, AND WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V845000 (POWER TRAIN) HOWEVER, NEITHER THE YEAR, MAKE, OR MODEL VEHICLE WAS INCLUDED IN THE NHTSA CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 62,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323988May 9, 2020
POWER TRAIN
DRIVING ON A SIDE ROAD VEHICLE BUCKLED FORWARD. HAD TO STOP THE CAR. ANOTHER TIME I WAS TRYING TO DRIVE UP A HILL AND THE CAR WOULD NOT ACCELERATE, UPON PUSHING THE GAS PEDAL, THE CAR WOULD SHAKE AND SHUDDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322506April 28, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE HEADLAMPS AND INSTRUMENT PANEL BECAME INOPERABLE. THE CONTACT STATED THAT THERE WAS NO WARNING PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO CORTESE FORD SERVICE DEPARTMENT (2500 W. HENRIETTA RD, ROCHESTER, NY 14623, (585)277-3280) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BODY CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,600. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321661April 20, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
THE PURGE CANISTER VALVE HAD A SAFETY RECALL LAST YEAR, WHICH THE DEALERSHIP STATED THEY PERFORMED AND MARKED THE RECALL AS COMPLETED. HOWEVER, THE PART WAS NEVER REPLACED, AND IS IN FACT DEFECTIVE. WHEN FILLING THE CAR WITH GAS, IT DOES NOT WANT TO START AND STALLS OUT MULTIPLE TIMES. WHEN IT DOES START, IT RUNS ROUGH FOR ABOUT TEN MINUTES. THE DEALERSHIP IS REFUSING TO FIX THE ISSUE WITHOUT CHARGING ME, DESPITE THE FACT THEY NEVER REPLACED THE PART. THEY ALSO REFUSE TO REPAIR THE TRANSMISSION SHUDDER THAT IS A KNOWN ISSUE BECAUSE IT'S NO LONGER UNDER WARRANTY, EVEN THOUGH THEY SAID THAT FORD WAS COVERING THAT ISSUE UP TO 100,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321728April 20, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER AND CALLED A TOW TRUCK. THE VEHICLE WAS TOWED TO BOZARD FORD (540 OUTLET MALL BLVD, SAINT AUGUSTINE, FL 32084), WHERE IT WAS DETERMINED THAT THE TRANSMISSION CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 189,000.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11320830April 11, 2020
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
I WAS INVOLVED IN A SPIN OUT DUE TO RAINY WEATHER ON MONDAY APRIL 6TH, 2020. THE CAR ENDED UP HITTING THE CONCRETE DIVIDER IN THE CENTER OF THE FREEWAY IN ACCESS OF 55 MPH AND THE AIRBAGS DID NOT DEPLOY, EVEN THOUGH THE VEHICLE HAD FRONTAL/ SIDE IMPACTS. I WAS UNHARMED IN THE EVENT, BUT IT IS CONCERNING TO ME, AS MY CAR WAS TOTALED AND THE FRAME WARPED AROUND THE ENGINE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11319990April 1, 2020
ELECTRICAL SYSTEM, ENGINE
IT RAINED, AND CAR STOPPED. NO MOTIVE POWER. A RED WARNING, "STOP SAFELY NOW" MESSAGE ON DASH. TOWED TO DEALERSHIP. THERE WAS A TECHNICAL SERVICE BULLETIN 20-2004 TO PUT ON A SPLASH SHIELD TO KEEP THE 318VOLT (HIGH!) CONNECTOR FROM BEING HIT BY WATER, BUT THE DEALERSHIP JUST PUT ON A BIG 350 AMP FUSE AND PUT THE CAR BACK IN SERVICE. THE FUSE BLEW DUE TO WATER INTRUSION. TREATED A SIDE EFFECT, NOT THE MAIN PROBLEM. THEY REFUSED TO DO WHAT WAS IN TSB 20-2004 & FSA 16B02. THE ATTACHED PICTURE SHOWS HOW CLOSE THE TIRE IS TO THE HIGH VOLTAGE BATTERY CONNECTOR! FORD KNOWS THIS, BUT NO RECALL, AND DEALERSHIP REFUSES TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319857March 31, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHUDDERED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO FORD OF ENGLEWOOD INC., LOCATED 40 VAN NOSTRAND AVE, ENGLEWOOD, NJ 07631, (201) 569-6500, WHERE IT WAS STATED THAT THE VEHICLE WAS NOT SUBJECTED TO A RECALL NOR COVERED UNDER WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED SIMILAR INFORMATION TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE CLUTCH WAS PREVIOUSLY REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318848March 20, 2020
SERVICE BRAKES, ENGINE, FUEL/PROPULSION SYSTEM
CAR JERKING AFTER FUELING GAS, THE SHUTS OFF. HAVE TROUBLE RESTARTING. BRAKES WENT OUT WHILE I WAS DRIVING ALMOST CRASHED INTO SOMEONE. ECOBOOST WORKED VERY FEW TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318716March 19, 2020
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. ADDITIONALLY, AFTER REFUELING THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT INDICATED THAT THE VEHICLE STALLED SEVERAL TIMES BEFORE STARTING TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO RISER FORD LINCOLN LOCATED AT (4201 CENTRAL AVE, HOT SPRINGS AR) WHERE THE POWER TRAIN CONTROL MODULE WAS REPROGRAMMED UNDER THE NHTSA CAMPAIGN NUMBER 18V735000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317871March 13, 2020
POWER TRAIN
FAULTY TRANSMISSION CAUSES CAR TO SHAKE OR JERK WHEN ACCELERATING FROM A COMPLETE STOP. FORD HAS RESET COMPUTER 3 TIMES NOW AND THE PROBLEM STILL CONTINUES. VEHICLE ALSO ACCELERATED ON IT'S OWN WHILE AT A COMPLETE STOP. FORD WILL DO NOTHING BUT COMPLETE A COMPUTER REST TO FIX THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317452March 11, 2020
POWER TRAIN
LOSE TRACTION, DELAY BETWEEN GEARS, SLIDE CLUTCH, THE CAR STARTSSHAKING. WHEN IS IN MOTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317459March 11, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED TO SHIFT INTO THE REVERSE POSITION MAKING IT IMPOSSIBLE TO REVERSE THE VEHICLE. THE VEHICLE WAS TOWED TO ALLAN VIGIL FORD OF FAYETTEVILLE, INC LOCATED AT (275 GLYNN ST N, FAYETTEVILLE, GA 30214, (770)461-1151) WHERE THE CONTACT WAS INFORMED THAT THE CLUTCH ASSEMBLY, SEAL KIT, RELEASE ASSEMBLY, SHIFT LEVER, AND CLUTCH BLADE CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE WARRANTY PERIOD WAS EXCEEDED AND OFFERED NO ADDITIONAL ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 79,706.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317535March 11, 2020
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE HIS GIRLFRIEND WAS DRIVING APPROXIMATELY 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE RECURRED THREE CONSECUTIVE TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE CONTACT STATED THAT PRIOR TO THE FAILURE THE VEHICLE WAS DIAGNOSED BY DCH FORD OF EATONTOWN LOCATED AT 67 NJ-36, EATONTOWN, NJ 07724, AND THE CONTACT WAS INFORMED THAT THE FAILURE WAS DUE TO THE FUEL CONTROL MODULE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317414March 10, 2020
POWER TRAIN
TRANSMISSION SHUDDERS AFTER CAR WARMS UP LACK OF POWER WHEN ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317163March 9, 2020
POWER TRAIN
THE TRANSMISSION, DRIVE TRAIN, INTENSELY VIBRATES, SIMMIES, AND DOESN'T WANT TO ACCELERATE WHEN YOU TRY TO PRESS THE GAS PEDAL. EXTREMELY DANGEROUS WHEN ESP. TRYING TO PULL OUT INTO TRAFFIC FROM ANY DEAD STOP. IS THIS A CONSULTANT PROBLEM WITH THE FORD FOCUS? HAVE NOT HAD THE CAR FOR A YEAR YET, AND DO NOT PLAN ON PURCHASING ANOTHER EVER AGAIN. CURRENTLY, 16,000 MILES ON IT. IT IS A CONSTANT PROBLEM SINCE PURCHASED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11316648March 6, 2020
POWER TRAIN
I HAD MY TRANSMISSION FIXED FOR THE RECALL IN JUNE 2018 & NOW IT IS DOING THE SAME THING CLUTCH SLIPPING. TOOK IT BACK & THEY TOLD ME I WAS OUT OF LUCK IT WAS ALREADY FIXED FOR THE RECALL. IF THEY WERE GOING TO JUST PUT SOMETHING IN TO LAST A YEAR THEY SHOULD HAVE TOLD ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11312193February 29, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
HAS RECALL FOR FUEL PUMP DEFORMATION. AND ALSO TRANSMISSION FAULT SERVICE SOON LIGHT. SHIFTS WEIRDLY AND WHEN COMING TO A STOP THE TRANSMISSION SHUTTERS AND BRAKES ABRUPTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11311071February 24, 2020
POWER TRAIN
TL* THE CONTACT OWNS A 2016 FORD FOCUS. THE CONTACT STATED WHILE DRIVING AT 50 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE DECELERATED INDEPENDENTLY WHILE SHUDDERING WITHOUT WARNING. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER THE FAILURE PERSISTED. THE SERVICE TRANSMISSION AND CHECK ENGINE WARNING LIGHTS WERE THEN ILLUMINATED. THE VEHICLE WAS TAKEN TO GREENE FORD COMPANY LOCATED AT 2365 BROWNS BRIDGE RD, GAINESVILLE, GA 30504, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TRANSMISSION CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 66,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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