Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11280777November 18, 2019
UNKNOWN OR OTHER
CAR SHUTTERED MID TRAFFIC LIGHT SO I PRESSED ON THE ACCELERATOR AND IT JERKED BACK INTO SPEED AND I WAS GOING UNDER A HIGHWAY WHEN MY CAR WOULDN'T ACCELERATE ANYMORE AND STARTED JERKING AGAIN SO I PULLED INTO A GAS STATION AND REALIZED THAT I COULD NOT REVERSE EITHER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280498November 16, 2019
STRUCTURE:BODY
DOOR LATCHES HAVE FAILED AFTER BEING INSTALLED DO TO RECALL TWICE IN A LITTLE OVER 2 YEARS 3 DOORS IN TOTAL HAVE FAIL TWO RECENTLY FORD IS REFUSING TO FIX SOMEBODY GOING TO GET KILLED BECAUSE OF THIS ISSUE I AM A HEAVY COLLISON TECT WITH CLOSE TO 59 YEARS EXPERIANCE THEY DONE NOTHING TO RESOLVE THIS ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280298November 15, 2019
POWER TRAIN
DURING MY DRIVING, THE ENGINE ACCELERATES BY ITSELF AND LOST POWER, NO GEAR SHIFTING DURING DRIVING, I ONLY CAN DRIVE IT AT A MAX OF 1500 RPM A GO NO HIGHER THAN 35MHP. TRANSMISSION DTC P073A, P074A.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280331November 15, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE JERKED, LOST POWER, AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND ON, BUT THE VEHICLE FAILED TO RESUME NORMAL OPERATION. THE CONTACT ATTEMPTED TO SHIFT INTO REVERSE, BUT WAS UNSUCCESSFUL. THE CONTACT WAS ABLE TO DRIVE AT LOW SPEEDS. THE VEHICLE WAS TAKEN TO GLENN BUSH FORD (619 1ST ST, APOLLO, PA 15613, (724) 478-4113) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. NHTSA CAMPAIGN NUMBER: 13V523000 (POWER TRAIN) WAS REFERENCED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 54,740.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280403November 15, 2019
STEERING
LOSS OF POWER STEERING ASSIST. INTERMITTENT. HAPPENS ON START UP A WARNING OF A STEERING PROBLEM WITH NO POWER STEERING. LOST POWER STEERING ONCE WHEN DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280001November 14, 2019
POWER TRAIN
VEHICLE CAME OUT OF GEAR IN A STOP LIGHT INTERSECTION WHILE TURNING LEFT. AN ACCIDENT WAS NARROWLY AVOIDED. THE TCM HAD BEEN REPLACED TWO DAYS PRIOR. I RETURNED THE CAR TO THE DEALERSHIP THAT REPLACED THE TCM, THEY KEPT THE CAR FOR FIVE DAYS, STATED THEY COULD NOT REPRODUCE THE FAILURE, AND REFUSED TO TAKE FURTHER ACTION. I FEEL THE CAR IS UNSAFE AND FORD IS REFUSING TO ADDRESS THE PROBLEM. HISTORICALLY, WE HAVE HAD FIVE CLUTCH PACKS REPLACED AND AT LEAST THREE TCM'S. FURTHERMORE, THIS VEHICLE HAS BEEN IN THE SHOP FOR TRANSMISSION REPAIR MORE THAN 60 DAYS IN THE PAST FIVE YEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11280142November 14, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS LIGHTLY DEPRESSED AND THE VEHICLE JERKED VIOLENTLY. IN ADDITION, THE TRANSMISSION MALFUNCTION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 185,707. *BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279766November 13, 2019
STEERING
JUST LIKE THE OTHER HUNDREDS OF FORD OWNERS THAT ARE NOT ON THE RECALL LIST MY FOCUS STEERING WHEEL LOCKED UP. DUE TO A MANUFACTURING DEFECT THAT FORD DOESN'T WANT TO FIX. THANK YOU VERY MUCH FORD I ALMOST DIED! I WILL NEVER BUY ANOTHER FORD VEHICLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279896November 13, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE IN MOTION ON THE INTERSTATE MY CONSUL GAVE ME A NOTIFICATION THAT THERE WAS A "FAILURE IN STEERING ASSIST" AND TO PULL OVER SAFELY. AT WITCH TIME I LOST MY POWER STEERING ASSIST. I PULLED OFF AT THE NEXT EXIT WHICH THANKFULLY LED TO BAXTER FORD SOUTH WHERE THEY RAN A SERVICE CHECK THE NEXT DAY. AFTER RUNNING THE CHECK THEY DETERMINED THERE WAS A FAILURE IN THE POWER STEERING CONTROL MODULE (PSCM). THE PSCM WAS RE PROGRAMED TO THE LAST KNOWN CODE. THEY INFORMED ME THAT THEY DID NOT KNOW HOW LONG THE FIX WOULD LAST. ON THE SAME DAY AFTER DRIVING 600 MILES I RECEIVED THE SAME MESSAGE AND ONCE AGAIN LOST POWER STEERING ASSIST. NOTE THAT THE SAME FAILURE HAS OCCURRED IN THE 2011- 2012 FORD FUSION, FORD FLEX, AND FORD TAURUS. ALL HAVE BEEN RECALLED EXCEPT FOR THE 2012 FORD FOCUS MODEL. I WILL ATTACH AND HIGHLIGHT MY INVOICE FROM BAXTER FORD SOUTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279522November 12, 2019
POWER TRAIN
MY GIRLFRIEND BOUGHT THIS CAR AND WE BELIEVE HAS A DUEL CLUTCH ISSUE AND ALL THE FORD GARAGES WE TAKE IT TO SAY THERE IS NOTHING THEY CAN DO ABOUT IT ONLY HAS 50,000 MILES ON IT. SHE SPENT HER HARD EARNED MONEY ON IT AND MAKES MY HEART ACE TO KNOW THAT SHE HAD TO DRIVE AROUND WITH HER CAR LIKE THIS WE NEED HELP !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279215November 10, 2019
UNKNOWN OR OTHER
MY CAR IS A FORD FOCUS 2012 I WAS IN THE HIGHWAY AND I COULDN'T ACCELERATE . I LOST SPEED WHILE I WAS IN THE HIGHWAY .MY CAR WAS FINE ALL WEEK I RAN WITHOUT ANY PROBLEM NO LIGHT APPEAR AT THE DASHBOARD .WHEN I COULDN'T ACCELARATE IN THE HIGHWAY A MESSAGE APPEAR FOR THE FIRST TIME TRANSMISSION MALFUCTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11279074November 8, 2019
AIR BAGS, POWER TRAIN
THIS WAS A RECALL ALREADY THAT IS HAZARDOUS TO ALL DRIVERS ON THE ROAD INCLUDONG THE DRIVER. THE CAR WILL STALL,STUDDER,AND GIVE NO POWER WHEN PULLING OFF. I CANT UNDERSTAND HOW SOMETHING SO DANGEROUS THAT ALSO COST ME MY LIFE WOULD HAVE A LIMITED WARRANTY ON A SAFTEY RECALL. THIS SHOULD BE A LIFETIME WARRANTY ON THIS. BECAUSE THEY CAIM TO FIX THE ISSUE BUT IF IT CONTINUES TO BREAK DOWN AFTER 2 MONTHS 3 MONTHS. WHY IS THEIR A LIMITED TIME FRAME ON SAFETY RECALL AND THE SAFTEY OF DRIVERS AND THE OWNER.THIS HAS CAUSED ACCIDENT TO OTHERS. BECAUSE WHEN A RECALL IS DONE. YOU BELIEVE THE ISSUE IS FIXED. IT SHOULD CONTINUE TO HAVE THE SAME PROBLEM. THEN THE LIMITED WARRANTY IS UP. NOW YOU'RE STUCK WITH A SAFETY HAZARDOUS CAR THAT IS DANGEROUS TO PUT ON THE ROAD. PLEASE HELP. I DID STALL ON THE ROAD I HAD TO GET THE CAR TOWED. I WAS STALLED DUE TO THIS RECALL. NOW IT'S HAPPENING ABOUT. DRIVERS SAFETY SHOULDNT HAVE A LIMIT THIS OTHER INCIDENT OCCURRED DUE TO THEIR WARRANTY NOT HOLDING UP WITH KEEPING THE ROADS SAFE. THE SAME SAFETY RECALL IS NOW STARTING TO CAUSE ROAD HAZARDOUS ISSUES AGAIN THAT WILL BE UNSAFE FOR THE ROAD AND MYSELF. THE CARS NOT EVEN 10 YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278804November 8, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHILE IN COLUMBUS, OHIO, CAUGHT IN HEAVY TRAFFIC, UPHILL, A RED "TRANSMISSION MALFUNCTION!" LIGHT WENT ON, AND THE CAR IMMEDIATELY STARTED SHUDDERING AND LURCHING FORWARD. I WAS ONLY GOING 5 - 10 MPH IN TRAFFIC, BUT THE CAR WAS ALSO SHAKING AND WHEN I CAME TO A FULL STOP THE RPMS WOULD GO UP AND DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278851November 8, 2019
STEERING
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE THE CONTACT'S HUSBAND WAS DRIVING 30 MPH, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. ALSO, "SERVICE STEERING NOW" AND "ADVANCETRAC" WERE DISPLAYED. THE VEHICLE WAS TAKEN TO LARRY H. MILLER FORD DRAPER (11442 LONE PEAK PKWY, DRAPER, UT 84020, (801) 590-0561) WHERE IT WAS DIAGNOSED THAT THE STEERING NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 117,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278594November 7, 2019
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
AFTER GOING TO MY FORD DEALER FOR THE LAST 2 RECALLS THAT EFFECT FUEL SYSTEM (LAST ONE WAS RECALL #19S22) MY CAR WAS OK FOR A FEW MONTHS. NOW THAT TEMPS HAVE DROPPED BELOW 50 THE SAME THING IS HAPPENING. WHEN ACCELERATING, THE CAR SHAKES AND SPUTTERS AS IT TRIES TO GO AND I GET ABOUT 18MPG INSTEAD OF MY USUAL 27MPG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278622November 7, 2019
UNKNOWN OR OTHER
I REPORTED ABOUT A VEHICLE SAFETY COMPLAIN/RECALL LIKE 2-3MOS FROM NOW BUT IT'S BEEN A WHILE SINCE IT'S LIKE NO REPLY OR ACTIONS COMING FROM YOU BECAUSE I JUST WANNA KNOW IF FOR SOME REASONS IT'S ALREADY AVAILABLE FOR MY CAR FOR A RECALL OR SOMETHING IN YOUR SYSTEM OR I STILL HAVE TO WAIT FOR IT? I HAVE A CAR THAT I BELIEVE A LATCHKEY/LOCKED IN THE DRIVER'S SEAT IS BROKE BECAUSE WHENEVER I'M DRIVING FROM 30-50 MPH IT'S KEEP ON OPENING THE DOOR AND ESP. WHEN TURNING THAT'S WHY I PUT SOME DUCT TAPE ON IT JUST TO PREVENT FROM OPENING BY ITSELF. I JUST HOPE YOU CAN DO IMMEDIATE ACTION FOR THIS KIND OF MATTER. THANK YOU VERY MUCH AND HOPE TO HEAR FROM YOU SOON!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278684November 7, 2019
POWER TRAIN
I HAD AN EXTENDED WARRANTY ON MY 2012 FORD FOCUS. TRANSMISSION. IT IS STILL WAY UNDER MILEAGE ONLY 50,000 ON MY CAR. JUST RECENTLY HAD A PROBLEM WITH MY CAR AND IT HAS TO DO TO DEFAULTS IN THE CLUTH. MY MY CAR IS AT THE FORD DEALERSHIP IN WILLIAMSBURG RIGHT NOW WAITING ON FORD HEADQUARTERS TO DECIDE IF THEY ARE GOING TO COVER THE EXPENSES OR NOT. MY WARRANTY EXPIRED 2 MONTHS BEFORE THIS HAPPENED. BUT STILL WAY UNDER MILEAGE ON WARRANTY. I TOOK IT TO FORD DEALERSHIP IN WILLIAMSBURG VA THEY SAID THE COST TO ME WOULD BE 1,600.00. THEY SAID THEY WERE CONTACTING THE MAIN HEADQUARTERS TO FORD ABOUT THIS MATTER TO SEE IF THEY WILL PAY FOR THIS SINCE THEY KNEW THERE WAS A PROBLEM IN THESE CARS WHEN THEY SOLD THEM. WAITING ON RESPONSE FROM HEADQUARTERS AT FORD TO SEE 8F THEY ARE GOING TO COVER THE COST . I FEEL THEY SHOULD. THIS HAPPENED WHILE DRIVING IT THE GEARS SLIPPING. THAT'S WHY I TOOK IT TO THE SHOP. IT'S AT WILLIAMSBURG FORD DEALERSHIP AS WE SEEK WAITING ON FORD TO GET BACK TO THEM AND IF THEY ARE GOING TO PAY FOR THE CLUTCH TO BE REPLAY ED IN MY 2012 FORD FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278419November 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING 40 MPH, THE VEHICLE BEGAN TO DELAY AND HESITATE. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE WOULD NOT EXCEED 30 MPH. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE CONTACT CALLED COLUMBIANA FORD (LOCATED AT 14851 SOUTH AVE, COLUMBIANA, OH 44408, (330) 482-3831) AND WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278443November 6, 2019
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2012 FORD FOCUS. WHILE DRIVING, THE CONTACT HEARD AN ABNORMAL WINDING NOISE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO UPTOWN FORD LINCOLN (2111 N MAYFAIR RD, MILWAUKEE, WI 53226, (414) 771-9000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 94,000. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278449November 6, 2019
STEERING
THE POWER STEERING SYSTEM TOTALLY FAILED - I STARTED MY CAR AND RECEIVED AN ERROR MESSAGE ON THE DASH AND HAD NO POWER STEERING. HAD TO HAVE MY CAR TOWED TO THE FORD DEALER AND SPENT $2,096.20 TO HAVE THE POWER STEERING RACK REPLACED AND THE NEW ONE PROGRAMMED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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