Ford Focus Complaints (2017)

907 consumer complaints on file.

#11242601August 8, 2019
ENGINE
MY VEHICLE ENGINE COMPLETELY STOPPED ON ITS OWN AND THE VEHICLE INDICATORS SHOWED THAT THE ENGINE OVERHEATED. THIS WAS AFTER LESS THAN 10 MINUTES ON THE FREEWAY GOING 55 MPH. THIS VEHICLE HAS A SOFTWARE RELATED RECALL FOR IT AS WELL CURRENTLY. I TOWED THE VEHICLE TO AUTONATION FORD OF MIAMI TO BE SERVICED FOR THE RECALL AND FOR THE ENGINE TROUBLE(IT ONLY HAS 26,000 MILES) AND THEY INFORMED ME THAT THEY WERE NOT WILLING TO LOOK AT THE VEHICLE TO EVEN OFFER A DIAGNOSIS FOR AT LEAST 2-3 DAYS. THEY DID NOT OFFER A LOANER VEHICLE OR ANY MODE OF TRANSPORTATION IN THE INTERIM. THIS IS UNACCEPTABLE BEHAVIOR, ESPECIALLY FOR A VEHICLE UNDER RECALL. THIS ISSUE HAS OCCURRED TWICE AT THIS DEALERSHIP WITH MY TWO FORD VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242295August 7, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2017 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, TURNING, AND ATTEMPTING TO ACCELERATE FROM A STOP, THE VEHICLE SHUDDERED. WHEN THE ACCELERATOR PEDAL WAS DEPRESSED, IT TRAVELED TO THE FLOORBOARD AND FAILED TO RESPOND. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTONATION FORD (7200 BROAD ST, BROOKSVILLE, FL 34601, (352) 419-0810) AND LAKELAND FORD (1430 W MEMORIAL BLVD, LAKELAND, FL 33815, (863) 682-1100) WHERE IT WAS DIAGNOSED THAT A TRANSMISSION SHUDDER TEST WAS NEEDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO THE LOCAL DEALER. THE FAILURE MILEAGE WAS 15,000.*BF CONSUMER STATES THAT VEHICLE SHUDDERS AT TAKEOFF. MANUFACTURER WAS CONTACTED BUT TOLD CONSUMER THAT VEHICLE WAS NOT INCLUDED IN RECALL. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241972August 6, 2019
VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
THE CAR SHUTTER UPON STARTS FROM STOP LIGHTS AND SIGNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241569August 4, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
WHILE DRIVING THE CAR, 4 DAYS AFTER HAVING THE 2ND CLUTCH REPLACEMENT AT 30,000 MILES, IT WAS ON A STREET NOT HIGHWAY, THE CARS ELECTRONIC DASH DISPLAYED "TRANSMISSION FAULT FIX NOW". THE CAR THEN SLOWED DOWN A BIT LOSING POWER, THEN SEVERAL OTHER SIGNALS APPEARED ON SCREEN, BRAKES AND A FEW OTHERS, THEN THE ENGINE SHUT DOWN AND POWER WENT OUT. THE CAR WOULD NOT RESTART AFTER A FEW MINUTES, SO AAA CALLED TO TOW IT BACK TO DEALERSHIP. THIS HAPPENED SUNDAY JULY 28, 2019. MONDAY AFTERNOON, AFTER THEY HAD TIME TO LOOK AT VEHICLE, I RECEIVED A CALL TELLING ME THAT THE "ALTERNATOR " WAS FAULTY AND THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT WHICH TURNED OUT TO BE THE NEXT DAY. THE ISSUE WITH THIS IS MY WIFE HAD BEEN 110 MILES AWAY AND HAD DROVE HOME SATURDAY JULY 27. IF THAT HAD LET GO WHILE SHE WAS TRAVELING THE 70 MPH SPEED LIMIT THERE COULD HAVE BEEN A FATAL ACCIDENT. THIS VEHICLE HAS BEEN IN AND OUT OF FORD DEALERSHIP 5-6 TIMES FOR SAFETY RELATED ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11240917July 31, 2019
POWER TRAIN
WHEN ACCELERATING FROM A STOP, THE CAR OFTEN STRUGGLES TO GET UP TO SPEED. IT WILL ALSO SHUDDER AND SHAKE WHILE DOING THIS. INTERMITTENTLY SHIFTING INTO REVERSE WILL YIELD NO RESULTS AND I WILL HAVE TO PLACE THE CAR IN PARK, AND TRY AGAIN WHICH SOMETIMES FIXES THE ISSUE. CAR WILL ALSO LUNGE FORWARD FROM A STOP WITH VERY LITTLE ACCELERATOR PRESS AND OTHER TIMES WILL LAG AND HAVE LACK OF ACCELERATION DESPITE "FLOORING IT". WHILE TURNING AND ACCELERATING FROM A STOP, IT FEELS AS IF THE CAR CAN'T DECIDE WHAT GEAR TO BE IN AND WILL PROVIDE FAR MORE POWER THAN IS NECESSARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235054July 26, 2019
POWER TRAIN
CAR SHUDDERS VIOLENTLY WHEN SHIFTING FROM 1ST TO 2ND GEAR OFTEN LEADING TO CONTROL ISSUES. IT SOMETIMES CANT MAKE UP ITS MIND WHETHER IT WANTS TO DOWNSHIFT OR NOT SO IT MAKES IT HARD MERGING ONTO A HIGHWAY BECAUSE I CANT GET UP TO SPEED. WHEN IS FINALLY DOES DECIDE WHAT GEAR IT WANTS TO GO IN IT WILL JERK FORWARD EVEN IN STOP AND GO TRAFFIC SO I HAVE TO CONSTANTLY SWITCH BETWEEN BRAKING AND GIVING IT GAS TO AVOID HITTING THE CAR IN FRONT OF ME. THE CAR ONLY HAS 34000 MILES AND I BOUGHT IT NEW AND THE DEALERSHIP WON'T TAKE IT BACK. THIS CAR IS A SAFETY RISK AND AN ACCIDENT WAITING TO HAPPEN. TOOK IT TO THE DEALERSHIP AND THEY COULD RECREATE THE PROBLEM ACCORDING TO THEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11235159July 26, 2019
POWER TRAIN
CAR SHUDDERS ANYTIME I EXCELERATE FROM A STOP. ALSO LOOSES POSER IN THE MIDDLE OF TAKING OFF FROM A COMPLETE STUP...THE SHUDDER IS TERRIBLE AND VERY CONCERNING. I ALREADY HAD THE TRANSMISSION FIXED AT 25000 MILE ..I AM AT 32000 AND ITS STARTING TO DO THE SAME PROBLEM...FORD NEEDS TO STEP UP ON THIS..WE NEED A CLASS ACTION SUIT ,LIKE THEY ARE DOING IN CANADA ON THIS PROBLEM WITH FORD MOTOR COMPANY CANADA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234727July 25, 2019
POWER TRAIN
WHILE ACCELERATING AT ANY PACE, THE VEHICLE WILL OFTEN SHUTTER, SHIFT VERY LATE, OR FAIL TO SHIFT AT ALL. WHEN SLOWING DOWN, DURING DOWN-SHIFT FROM THE AUTOMATIC DCT, IT MAKES SORT OF A CLANKING SOUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234954July 25, 2019
POWER TRAIN
TRANSMISSION SHUDDER. WHEN THE TRANSMISSION WARMS UP THE CAR SHUDDERS UPON ACCELERATION AND SHIFTING INTO FIRST, SECOND, AND OCCASIONALLY THIRD GEAR. THIS GENERALLY OCCURS DURING MEDIUM TO HIGHER RATES OF ACCELERATION. THE SHUDDER IS HARDER TO IDENTIFY OR NONEXISTENT WHEN ACCELERATING AT A VERY LOW PACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234442July 24, 2019
POWER TRAIN
MAKING A RIGHT TURN FROM A STOP AND SWITCHING FROM FIRST TO SECOND GEAR, THE CAR DID NOT ACCELERATE UNTIL AFTER A FEW SECONDS. THOSE SECONDS WERE CRUCIAL AS ANOTHER CAR WAS APPROACHING FROM BEHIND TRAVELING UP TO SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234344July 24, 2019
POWER TRAIN
THIS 2017 FORD FOCUS IS HAVING THE SAME TRANSMISSION ISSUES BEING DESCRIBED BY OTHER FORD OWNERS FROM EARLIER MODEL YEARS. CAR SHUTTERS AND VIBRATES, OFTEN VERY HEAVILY AND MAKES LIGHT GRINDING NOISE WHEN SHIFTING. CURRENT WORKAROUND IS TO ACCELERATE VERY SLOW OR VERY FAST WHICH ISN'T ALWAYS A SAFE OPTION. PLEASE INCLUDE THE 2017 FOCUS IN YOUR INVESTIGATION. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234082July 23, 2019
UNKNOWN OR OTHER
TRANSMISSION PROBLEM STARTING JAN 2019 WITH AROUND 10,000 MILES. THE CAR TAKES SPELLS THAT IN VIBRATES REALLY BAD PULLING OUT FROM STOP AND UPON ACCELERATION FROM LOW SPEEDS. I'M BEING TOLD AGAIN BY METTER FORD IN GEORGIA THAT THEY CAN'T FIND ANY PROBLEMS WITH MY CAR TO JUST DRIVE IT UNTIL IT BREAKS AND THEY WILL COME GET IT. THIS CAR IS UNSAFE TO DRIVE. ON 7/19/2017 I PULLED ONTO THE HWY AND THE CAR VIBRATED SO BADLY IT WOULD NOT GO OVER 20MPH. METTER FORD HAS THE CAR NOW AND JUST TOLD ME AGAIN ON 7/23/2019 THAT THEY CAN'T FIND ANY PROBLEM. ALSO SAYING THEY DON'T KNOW OF ANY TRANSMISSION PROBLEMS WITH THE 2017 FOCUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233942July 22, 2019
UNKNOWN OR OTHER
MY CAR SHUDDERS FROM A STOP. SOMETIMES ON THE HIGHWAY IT SHAKES LIKE MY TIRE ARE OUT OF BALANCE. SOMETIMES ON THE HIGHWAY WHEN ACCELERATING TO PASS SOMEONE THE CAR SOMEWHAT STALLS THE RPM RED LINE AND SLOWLY COME BACK TO NORMAL. SOMETIMES FROM A STOP THE VEHICLE WILL NOT RESPOND TO MY FOOT ON THE GAS THEN IT WILL "CATCH UP" . I HAD MY CAR IN FOR A DIAGNOSTIC AND THE DEALER TOLD ME I NEEDED NEW CLUTCHES AND I WAS JUST OUT OF MY WARRENTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233546July 20, 2019
ENGINE
FUMES COMING IN THRU THE AC VENTS WHILE IN THE HIGHWAY WHEN ACCELERATING AND TURBO IS ENGAGE. VEHICLE WAS TAKEN TO THE JLR DEALER FOR THIS ISSUE AND A DEALER PERSON WENT WITH ME FOR A RIDE AND AGREES THAT THE FUMES WERE INSIDE THE VEHICLE COMING THRU THE AC VENTS. THIS WAS REPORTED TO THE SERVICE ADVISOR, IT WAS CHECKED AND ACCORDING TO THE MECHANIC THE ISSUE COULD NOT BE DUPLICATED. WHAT AN ANSWER. I'LL UPLOAD THE REPAIR RECEIPT. THIS INVOICE DATE WAS 18 JULY 2019. *TR*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233571July 20, 2019
UNKNOWN OR OTHER
ON ACCERATION THE VEHICLE HESITATED AND SLOWS TO THE POINT I NEED TO PRESS MY FOOT ON GAS TO STOP FROM CAUSING AN ACCIDENT. IT IS SLOW TO SHIFT INTO GEAR AND MAKES CLATTERING AND METAL ON METAL SOUND FROM THE TRANSMISSION CHANGING INTO DIFFERENT GEARS.IT WILL ALSO SUDDENLY GO MUCH FASTER AND MUST BRAKE TO SLOW VEHICLE DOWN, ON A HILL THE VEHICLE WILL NOT HOLD BUT GO BACKWARDS AND MUST HAVE FOOT ON GAS BRAKE SAME TIME IN ORDER NOT TO GO BACKWARDS .I HAVE COMPLAINED TO FORD BUT THEY NEVER ADDRESS THE PROBLEM OR PUT MY COMPLAINT ON THERE WORK ORDER THEY HAVE DONE NOTHING TO FIX THESE CONCERNS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233601July 20, 2019
POWER TRAIN
VEHICLE TRANSMISSION STALLS WHILE DRIVING, TO INCLUDE IN INTERSECTIONS. MY DAUGHTER DRIVES THIS CAR, WE HAVE HAD IT IN FOR SERVICE WHICH THEY SAID THEY FIXED. WITHIN 2 DAYS, IT WAS DOING THE SAME PROBLEM. WE ARE NOT AT ALL PLEASED WITH FORD FOR EVEN SELLING US THIS VEHICLE KNOWING IT HAS HAD TRANSMISSION PROBLEMS FOR SEVERAL YEARS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233316July 19, 2019
POWER TRAIN
WITHIN MONTHS AFTER BUYING THE CAR (IN OCT 2017) I NOTICED IT HESITATES AND SHUTTERS AT LOW SPEEDS WHEN DRIVING THROUGH CITY LIMITS ACCOMPANIED WITH A GARGLING SOUNDS. IT JERKS HARD DURING ACCELERATION ON THE HIGHWAY ARE NOTICEABLE BECAUSE THERE IS PROMINENT HESITATION. I TOOK IT TO A FORD DEALERSHIP AND WAS TOLD IT WAS THE CLUTCH AND FIXED THE ISSUE THIS WAS SEPT 2018. THE CAR DROVE WELL FOR A FEW MONTHS AND THEN IT BEGAN TO SHUTTER AGAIN. YET AGAIN, I'VE TAKEN THE CAR TO FORD TO HAVE THIS REPLACE THE CLUTCH IN JULY 2019. THIS SHOULD NOT BE AN ISSUE FOR A CAR THAT WAS BRAND NEW. AT WHAT POINT DOES THIS BECOME AN ISSUE OF ACCOUNTABILITY... WHEN INJURY OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233501July 19, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
WHEN IN MOTION, TRAVELING FORWARD IN DRIVE. THE CAR WILL BEHAVE AS IF IT HAS SHIFTED INTO NEUTRAL -- NOT RESPONDING TO PRESSURE ON THE ACCELERATOR AND REVVING UP TO AS MANY AS 6000 RPM. THE CAR WILL BEHAVE THIS WAY EVEN IN CRUISE-CONTROL MODE. WHEN AT LAST THE CAR BEGINS RESPONDING TO ACCELERATOR PRESSURE, IT LURCHES ABRUPTLY. IN ADDITION, WHEN MAKING A TURN FROM A STOP (E.G., A LEFT-HAND TURN FROM A LIGHT THAT HAS JUST TURNED GREEN), THE CAR WILL NOT BEGIN MOVING WITH ANY CONSISTENCY ACCORDING TO ACCELERATION; OFTEN, IT REVS EITHER SHORTLY AFTER MOVING OR WITHOUT ANY MOVEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233259July 19, 2019
POWER TRAIN
THE VEHICLE HAS THE SAME TRANSMISSION SHUDDER ISSUE AS MANY OTHERS HAVE COMPLAINED ABOUT. SHIFTING FROM 1ST TO 2ND GEAR THERE SEEMS TO BE A LULL LIKE THE VEHICLE ISN'T SURE WHAT IT WANTS TO DO. I DIDN'T NOTICE IT HAPPENING IN THE WINTER TOO MUCH. HOWEVER, ONCE IT GOT WARMER, IT SEEMS LIKE IT HAPPENS NEARLY EVERY STOP LIGHT OR IN LOW SPEED ZONES WHERE IT'S SHIFTING BETWEEN 1ST AND 2ND FREQUENTLY. I ALSO HEAR A METAL CLANGING SOUND ON SLOWDOWNS OFTEN ENOUGH TO SEEM LIKE IT'S AN ISSUE WORTH MENTIONING. IT'S BEEN HAPPENING SINCE AROUND 8K MILES AND I AM AT 45K ON THE VEHICLE. I WILL BE HAVING IT LOOKED AT NOW SINCE THE WARRANTY WILL BE COMING UP AND I DON'T WANT THIS ISSUE TO LINGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233004July 18, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
TAMARA RECALL TRANSMISSION AND CLUTCH SYSTEM ARE AFFECTING DRIVING CAPABILITIES AND PERFORMANCE ABILITIES. IMPROPERLY SHIFTING, WEAR AND TEAR ON TIRES, NOT ONE TIRE IS ORIGINAL AND CAN'T AFFORD TIRES EVERY 6 MONTHS. ISSUES OCCUR WHILE DRIVING, CLIMBING HILLS, DRIVING IN TRAFFIC INSIDE CITY LIMITS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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