Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10608717July 7, 2014
FUEL/PROPULSION SYSTEM
SLOW ACCELERATION, LOSS OF POWER, SURGING, HESITATION, STALLING. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10607140June 30, 2014
STEERING, SERVICE BRAKES, ENGINE
WAS DRIVING MY CAR AT 55 MPH AT 11:20 PM ON WAY HOME FROM WORK CAR MADE JERK LOST ALL POWER NO BRAKES NO STEERING BLACK SMOKE COMING THROUGH VENTS TO INSIDE OF CAR AND FLAMES COMING FROM UNDER HOOD CAR FULLY ENGULFED IN FLAMES BLEW UP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10582850April 15, 2014
SUSPENSION
RIGHT FRONT COIL SPRING BROKE WHILE DRIVING ON THE ROAD. THE BROKEN SPRING PENETRATED THE RIGHT FRONT TIRE AND IMMEDIATELY DISABLED THE VEHICLE. IT HAS BEEN DOCUMENTED THAT THIS IS A COMMON PROBLEM FOR THIS VEHICLE, AND IT WAS DETERMINED THAT THE SPRINGS WERE MANUFACTURED IMPROPERLY AND DO NOT RESIST CORROSION. FORD HAS RECOGNIZED THE PROBELM THROUGH SEVERAL TSBS AND EVEN HAD A CUSTOMER SATISFACTION PROGRAM 03M02 WITH AT LEAST 2 SUPPLEMENTS CONCERNING THE ISSUE AND REPLACEMENT OF THE FAULTY PARTS. I SPOKE WITH A LOCAL FORD DEALER (HONDRU) AND THEY TOLD ME THE PROGRAM EXPIRED AND THE CAR IS NO LONGER COVERED. I THEN SPOKE WITH A FORD REPRESENTATIVE THROUGH DIRECT CUSTOMER SERVICE AND THEY CONFIRMED THIS WAS THE CASE. THEY CONFIRMED THE CONVERSATION WITH NUMBER CAS4271469-Z6W0F2. THE REPRESENTATIVE'S NAME WAS KENDRA. I AM DEEPLY CONCERNED ABOUT THIS BECAUSE IT IS A SIGNIFICANT SAFETY RISK TO ME AN MY FAMILY. THE COIL SPRING IS A SIGNIFICANT COMPONENT OF THE SUSPENSION, AND WHEN IT BRAKES THE DRIVER'S ABILITY TO CONTROL THE CAR IS EXTREMELY COMPROMISED. TO MAKE THINGS WORSE, THE BROKEN SPRING DESTROYS THE TIRE IMMEDIATELY, FURTHER REDUCING THE ABILITY TO CONTROL THE CAR. SINCE IT WAS DOCUMENTED THAT THERE WAS A FAULT IN THE MANUFACTURING PROCESS, AND FORD AND NHTSA KNEW ABOUT THE PROBLEM, THESE PARTS SHOULD HAVE BEEN REPLACED UNDER A RECALL DUE TO THE SAFETY CONCERNS. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10579548April 14, 2014
LATCHES/LOCKS/LINKAGES, SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOUGHT VEHICLE 2ND HAND, CASH, EVERYTHING WORKED FINE. NOW, I HAVE NO BRAKE LIGHTS, & MY DOOR LOCKS NO LONGER WORK ON THE REMOTE, OR THE "ALL LOCK/UNLOCK" BUTTON, & NOW MY TRUNK LATCH IS NOT WORKING CORRECTLY. THE DOOR LOCKS ARE SELF LOCKING (MEANING THAT THEY LOCK AT ANY GIVEN TIME WHENEVER THEY PLEASE.) THE BRAKE SWITCH HAS BEEN REPLACED, ALL BULBS HAVE BEEN CHECKED & REPLACED, FUSES KEEP GETTING BLOWN. CANNOT LOCATE FUSE FOR THE DOOR LOCKS. FORD HAS A CAMPAIGN FOR THE YEAR 2000 FOR A DOOR LATCH ISSUE, CAMPAIGN #05S27 NHTSA ID# 05V-030. ALSO, CAMPAIGN #05S50 NHTSA ID #00V-411 FOR A TAIL LAMP ISSUE. THERE ARE NO RECALLS ON THIS YET AFTER DOING WEEKS OF RESEARCH I AM FINDING THAT IT IS AN ISSUE WITH THE FORD FOCUS FROM 2000 TO CURRENT. AFTER CALLING SEVERAL DEALERS, NONE OF THEM WOULD TELL ME ANYTHING, & THAT "THEY DIDN'T RECALL ANY PROBLEMS BEFORE FROM ANYONE ELSE". HOW IS IT THAT I CAN FIND THIS ISSUE ON THE INTERNET BUT THE DEALERS "NEVER HEARD OF IT"? WHY IS THERE NO CHANGE IN THE INDICATED ISSUE OF THE WIRING HARNESS TO THE REAR TAIL LIGHT ASSEMBLY? WOULDN'T THIS BE A HAZARD? I DIDN'T KNOW THEY WEREN'T WORKING UNTIL I GOT PULLED OVER BY LAW ENFORCEMENT. SO, THIS ISSUE HAPPENS WHILE THE VEHICLE IS BEING DRIVEN!!! THEREFORE, A DILIGENT OWNER WHO CHECKS THEIR LIGHTS REGULARLY WILL NOT KNOW IT HAPPENS UNTIL (A) SAID PERSON GETS HIT FROM BEHIND, OR (B) GETS PULLED OVER BY LAW ENFORCEMENT. HERE ARE A FEW LINKS FOR YOUR REFERENCE: LINK: HTTP://WWW.CARGURUS.COM/CARS/DISCUSSION-T574_DS546293. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?S=2146E9390BE4CC339AE4F6438BAF3812&T=104972. LINK: HTTP://WWW.DIYNOT.COM/FORUMS/VIEWTOPIC.PHP?P=1250643. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=149053. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=268411. LINK: HTTP://WWW.FOCUSFANATICS.COM/FORUM/SHOWTHREAD.PHP?T=206427 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578416April 8, 2014
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SEAT BELTS, SUSPENSION
SUBFRAME IS RUSTED THROUGH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575595April 7, 2014
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL:CRUISE CONTROL
2001 FORD FOCUS. CONSUMER WRITES IN REGARDS TO ELECTRICAL SYSTEM FAILURE. *SMD THE CONSUMER STATED THE VEHICLE WAS A LEMON. OVER THE PAST 2 YEARS ALONE, HE HAS SPENT $2,000 IN NON-ROUTINE REPAIRS. EVERY TIME THERE WAS AN ISSUE, THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR THE PROBLEM, BUT WAS NEVER FULLY FIXED. ON ONE OCCASION, THE VEHICLE STARTED SMOKING AND THE WIRING CAUGHT ON FIRE.. THE CONSUMER WAS INFORMED, THE VEHICLE NEEDED ALL NEW WIRING, AFTER THE DASH LIGHTS AND TAIL LIGHTS WENT OUT 3 TIMES. ALSO, THE CRUISE CONTROL AND ALL THE LIGHTS INSIDE THE VEHICLE STOPPED WORKING. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10573033March 18, 2014
STRUCTURE:BODY
ON OUR FORD FOCUS, THE EXTERIOR DOOR HANDLE, ON THE FRONT DRIVER'S SIDE DOES NOT WORK. YOU CAN REACH IN THE WINDOW (OR LEAN OVER CTR CONSOLE) TO PULL THE HANDLE AND OPEN IT. THE HANDLE ON THE OUTSIDE IS STUCK IN THE FULL PULLED OUT POSITION, AND CANNOT BE PUSHED IN. THE BACK DRIVER'S SIDE DOOR STARTED PERIODICALLY STARTED HAVING PROBLEMS OPENING. I THOUGHT THE PROBLEM WITH THE BACK DOOR MAY BE DUE TO THE CHILD SAFETY LOCKS BEING ENGAGED. I OPENED THE REAR DOOR, INSERTED, AND ROTATED THE KEY. AS FAR AS I COULD TELL, THERE WAS NO CHANGE. YOU COULD PULL THE HANDLE ON THE INSIDE, AND OUTSIDE, AND THE MECHANISM SEEMED TO BE WORKING, SO I CLOSED THE DOOR ....BEFORE CHANGING THE ROTATION BACK. NOW, THE DOOR WILL NOT OPEN ANY, FROM THE INSIDE, OR OUTSIDE. THIS IS A GREAT CONCERN BECAUSE IF THERE WAS AN ACCIDENT, OR FIRE, THE PERSON IN THE BACK SEAT MAY NOT BE ABLE TO EXIT THIS VEHICLE. I WOULD LIKE TO KNOW: IS THERE A WAY TO RESET THE CHILD SAFETY LOCKS, WITHOUT OPENING THE DOOR (SINCE THIS DOOR WILL NOT OPEN)? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573130March 18, 2014
STRUCTURE:BODY
ON OUR FORD FOCUS, THE EXTERIOR DOOR HANDLE, ON THE FRONT DRIVER'S SIDE DOES NOT WORK. YOU CAN REACH IN THE WINDOW (OR LEAN OVER CTR CONSOLE) TO PULL THE HANDLE AND OPEN IT. THE HANDLE ON THE OUTSIDE IS STUCK IN THE FULL PULLED OUT POSITION, AND CANNOT BE FORCED IN EVEN. THE BACK DOOR STARTED NOT WORKING PERIODICALLY. I THOUGHT THE PROBLEM ON THE BACK DOOR MAY BE THE CHILD SAFETY LOCKS BEING ON. I OPENED THE REAR DOOR, INSERTED THE KEY, AND ROTATED IT. AS FAR AS I COULD TELL, THERE WAS NO CHANGE. YOU COULD PULL ON THE INSIDE, AND OUTSIDE HANDLE, AND THE MECHANISM SEEMED TO BE WORKING, SO I CLOSED THE DOOR ....BEFORE CHANGING THE ROTATION BACK. NOW, THE DOOR WILL NOT OPEN FROM THE INSIDE OR OUTSIDE. THIS CONCERNS ME IF THERE WERE AN ACCIDENT, OR FIRE, THE PERSON IN THE BACK SEAT MAY NOT BE ABLE TO EXIT. I WOULD LIKE TO KNOW IF THERE IS A WAY TO RESET THE CHILD DOOR LOCKS-WITHOUT OPENING THE DOOR (SINCE THE DOOR WILL NOT OPEN)? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567405March 5, 2014
FUEL/PROPULSION SYSTEM
TL * THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, SHE ATTEMPTED TO MAKE A RIGHT TURN WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BUT AFTER DRIVING FOR A SEVERAL MINUTES THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE HAD BEEN REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 162,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559838January 14, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND CHANGING GEARS FROM SECOND TO THIRD, THE VEHICLE BEGAN SHAKING UNCONTROLLABLY. THE VEHICLE WAS NOT BEEN TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559724January 13, 2014
ENGINE, ELECTRICAL SYSTEM, STRUCTURE:BODY
SUNDAY 05 JAN 2014 I HAD RECENTLY PARKED MY CAR, TURNED IT OFF, AND WAS OUTSIDE OF MY VEHICLE (2001 FORD FOCUS) WHEN I BEGAN TO NOTICE SMOKE COMING FROM THE HOOD OF THE VEHICLE. I WAS CONFUSED AT FIRST, AS THE CAR WAS COMPLETELY OFF FOR A FEW MINUTES BEFORE ANY PROBLEMS BEGAN. WITHIN A MATTER OF TWO MINUTES THE SMOKE HAD INCREASED, THICKENED, AND BEGAN TO SMELL. MY FRIEND WAS NEARBY AND HAD NOTICED THAT SOMETHING WAS NOT RIGHT. HE CAME OVER AND WE BOTH TOOK A COUPLE STEPS TOWARD THE FRONT OF THE CAR TO FIGURE OUT WHAT WAS GOING ON. IMMEDIATELY FLAMES BURST UP FROM THE HOOD. AT THIS POINT WE INSTANTLY RAN FROM THE VEHICLE, DIALING 911. THE FLAMES GOT WORSE AS WE WAITED FROM A DISTANCE FOR THE FIRE DEPARTMENT TO ARRIVE. AT THIS POINT I WAS UNSURE AS TO WHETHER THE CAR WOULD COMPLETELY BLOW UP OR NOT, AS THE FLAMES BECAME WORSE WITH EVERY MINUTE. THE FIRE DEPARTMENT ARRIVED WITHIN APPROXIMATELY FIVE MINUTES. THEY WERE ABLE TO PUT THE FIRE OUT IN A FEW MINUTES, BUT HAD TO BREAK THE WINDOW AND THEN PRY THE HOOD OPEN IN ORDER TO DO SO. AFTER THE FIRE WAS COMPLETELY OUT AND THE SCENE WAS SAFE I WAS ABLE TO TALK WITH THE FIREMEN. THEY SHOWED ME UNDER THE HOOD AND SAID THE FIRE SEEMED TO BE SOMETHING ELECTRICAL AND LOOKED AS IF IT HAD STARTED NEAR THE FRONT RIGHT OF THE VEHICLE UNDER THE HOOD (SOMEWHERE CLOSE TO THE PASSENGER HEADLIGHT). THEY ALSO EXPLAINED, AS I HAD ALREADY ASSUMED, THAT THE VEHICLE WAS UNSALVAGEABLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10558413January 3, 2014
ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION SWITCH ON THE VEHICLE IS COMPLETELY LOCKED UP AND WILL NOT TURN. MY WIFE IS A DIABETIC AND HAS NUMEROUS HEALTH COMPLICATIONS DUE TO HER DIABETES. IF WE WERE OUT AND BECAME STRANDED IT COULD HAVE COST US HER LIFE. I AM DISAPPOINTED WITH FORD FOR NOT FIXING THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553351November 22, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. IN ADDITION, THE VEHICLE WAS CONSUMING FAR MORE FUEL THAN RATED. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER OR MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547985October 15, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUEL PUMP HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000. THE CURRENT MILEAGE WAS 127,598.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10546244September 30, 2013
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE ALTERNATOR FAILED DUE TO CORROSION AND IT WAS CRACKED IN SEVERAL PLACES.. THE CONTACT REPLACED THE ALTERNATOR HIMSELF. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 143,000. ...UPDATED 12-24-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536032August 19, 2013
ENGINE
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT WHILE PARKED, SHE HEARD A LOUD GRINDING NOISE AS OIL AND RADIATOR FLUID LEAKED FROM UNDER THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE ENGINE WOULD HAVE TO BE REPLACED BECAUSE THE VALVE STEM HAD FRACTURED, CAUSING THE PISTON TO DETACH FROM THE ENGINE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531980July 26, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE BEGAN SURGING AND THEN STALLED. THE CONTACT TOOK THE VEHICLE TO A MECHANIC WHERE IT WAS DETERMINED THAT THE FUEL DELIVERY MODULE FAILED. THE MECHANIC TOLD THE CONTACT THAT THERE WAS A RECALL FOR THE FUEL DELIVERY SYSTEM, BUT WHEN THE CONTACT SPOKE WITH THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER:03V482000 (FUEL SYSTEM) THEY WERE TOLD THAT THE VEHICLE WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531608July 24, 2013
ELECTRICAL SYSTEM, VISIBILITY/WIPER
I'VE HAD MY 2001 FORD FOCUS FOR YEARS NOW AND I HAVE HAD PROBLEMS WITH MY IGNITION (GOT THAT REPLACED) AND MY WINDSHIELD WIPERS WORK WHEN EVER THEY WANT TO AND WILL SOMETIMES TURN ON ITS OWN. ALSO MY TRUNK WILL NOT OPEN AT ALL. I'VE TAKEN IT TO DIFFERENT PLACES TO GET IT FIXED AND NO ONE HAS BEEN ABLE TO OPEN IT. I PURCHASED THIS VEHICLE SO THAT I COULD SAVE ON GAS BUT ALL I'M DOING IS WASTING A CRAP LOAD OF MONEY ON JUST REPAIRING EVERYTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526079July 22, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE WOULD RANDOMLY ACCELERATE AND DECELERATE INDEPENDENTLY AS IF IT WERE GOING TO STALL. THE CONTACT TOOK THE VEHICLE TO A DEALER BUT WAS TOLD THAT THERE WAS NOTHING WRONG WITH THE VEHICLE. THE CONTACT ALSO STATED THAT THERE WERE NO WARNING LIGHTS WHEN THE FAILURE OCCURRED. THE FAILURE MILEAGE WAS 88,000 AND THE CURRENT MILEAGE WAS 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524148July 10, 2013
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2001 FORD FOCUS EQUIPPED GOODYEAR EAGLE AUTHORITY TIRES (SIZE 225-50-16). THE CONTACT STATED THAT WHILE TRAVELING 70 MPH, THERE WAS A BURNING RUBBER SMELL AS AND THE VEHICLE VEERED TO THE LEFT AND CRASHED INTO SEVERAL BARRIERS. THE CONTACT SUSTAINED MINOR INJURIES. UPON INSPECTION, IT WAS DETERMINED THAT THE PASSENGER'S SIDE REAR TIRE TREAD HAD SEPARATED FROM THE ACTUAL TIRE. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGES WERE NOT AVAILABLE. THE TIRE WAS NOT REPLACED.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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