Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10483195November 2, 2012
SUSPENSION, STRUCTURE:BODY, ENGINE
GOT MY DAUGHTER HER FIRST USED CAR FROM A DEALER, WHICH I SHOULD HAD GONE WITH HER TO CHECK IT OUT FIRST SINCE AN 18 YEAR OLD WOULD MOST LIKELY NOT KNOW ANYTHING MUCH OF A CAR BESIDES DRIVING IT. YOU WOULD THINK BUYING FROM A USED DEALER IS SAFER THAN BUYING OUT IN THE STREET. SO WHEN WE TOOK IT OUT OF THE LOT NOTICED ENGINE TREMBLE AND SUSPENSION NOISE, (TOO BAD NO LEMON LAW ON USED DEALER SELLING THIS TYPE OF CARS). AFTER DIAGNOSE THE ENGINE PRODUCED A CATALYTIC CONVERT MALFUNCTION CODE. ALSO AFTER INSPECTION THE FOCUS NEEDS ALL FOUR SUSPENSION STRUTS. A MONTH LATER THAT OTHER SUSPENSION NOISE RESULTING ALMOST IN A ACCIDENT FROM A BACK WHEEL SHAKING WHICH CAME FROM A BACK WHEEL BEARING WHICH HUB NUT WAS JUST ABOUT OFF, WHICH WOULD HAD CAUSED THE WHEEL TO COME OFF. I DID A SEARCH AND THIS ARE ALL COMMON PROBLEMS WITH THE FOCUS AND I BELIEVE THERE WAS A RECALL FOR A BACK WHEEL ISSUE. THE BAD NEWS IS THAT AFTER A WHILE OF THE RECALL BEING ISSUED IT IS VOIDED OR ONLY SPECIFIC VIN NUMBERS ARE CONSIDERED EFFECTED ????. THE LATEST ENCOUNTER IS THE STEERING COLUMN LOCKING AND THE KEY NOT BEING ABLE TO UNLOCK IT. THE WORST PART IS THAT THE IGNITION CYLINDER WOULD HAVE TO BE DRILLED OUT TO BE REPLACED (VERY INTERESTING SINCE IS THE FIRST TIME I SEEN THAT). I'M NOTICING FROM MY EXPERIENCE WITH FORD VEHICLES THAT ALTHOUGH IN MY OPINION THERE ENGINE AND TRANSMISSION ARE A BIT BETTER THAN MOST VEHICLE, IS THE LITTLE PARTS THAT ONE HAVE ISSUES WITH THAT ENDS UP COSTING THE MOST, JUST SAYING. SO WHY IS IT THAT WITH MANY COMPLAINTS AND KNOWN ISSUES FROM PREVIEWS MODEL YEARS FORD HAS NOT ATTEMPT TO RESOLVE THE ISSUES. I BET THERE WOULD BE MANY OTHER PEOPLE OUT THERE COMPLAINING IF ONLY THEY NEW THEY CAN COMPLAINT, THE QUESTION IS, IS ANYONE GOING TO DO SOMETHING ABOUT IT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10476909September 24, 2012
AIR BAGS
TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE DRIVING APPROXIMATELY 43 MPH, THE FRONT PASSENGER SIDE AIR BAG DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT'S INSURANCE COMPANY WAS MADE AWARE OF THE FAILURE AND ADVISED THAT AN INSPECTOR WOULD BE SENT TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 143,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10473841September 4, 2012
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, SUSPENSION
THE VEHICLE WENT IN FOR AN INSPECTION BECAUSE THERE WAS A CLUNKING NOISE FROM THE PASSENGER REAR OF THE CAR. IT TURNS OUT THAT THE REAR SUBFRAME AND RIGHT REAR SWAY BAR HAS RUSTED COMPLETELY OFF. THE AMOUNT OF RUST BY THE TECHNICIAN HAS BEEN FOUND TO BE EXORBITANT IN COMPARISON TO THE AMOUNT OF MILES IT WAS DRIVEN. THE TECH SUGGESTED THAT THE CAR WAS SUBMERGED, BUT THERE WAS NO RECORD OF IT BEING SO. I AM THE THIRD OWNER OF THE CAR. I WOULD LIKE TO FILE A COMPLAINT, FOR THERE SEEMS TO BE A LOT OF THIS ISSUE ONLINE, FROM FORD FOCUSES FROM 2000 TO 2005. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10472368August 24, 2012
AIR BAGS
DRIVING TO WORK, THE CAR IN FRONT OF ME STOPPED QUICKLY, OUR CARS BARELY TOUCHED EACH OTHER, LESS THAN 3 MPH, NO OUT SIDE DAMAGE WAS DONE TO EITHER VEHICLE. BOTH OF MY AIR BAGS DEPLOYED, THE PASSENGER AIR BAG BUSTED THE WINDSHIELD. THE DRIVER SIDE AIR BAG BURNT MY RIGHT AIR AND HAS CAUSED NERVE DAMAGE IN THE AREA. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10471411August 19, 2012
ENGINE
WE WERE DRIVING THE CAR AND IT STARTED STALLING/SPUTTERING. WE JUST PURCHASED THE CAR FROM A DEALER AND LESS THEN ONE MONTH PRIOR TO THE INCIDENT WE PASSED WITH EXCELLENT EMISSIONS. WE TOOK THE CAR TO A MECHANIC AND HE SAID THAT THE CYLINDERS WEREN'T WORKING PROPERLY AND CAUSED ONE OF THEM TO CRACK. 2 OF THE PARK PLUGS WEREN'T PROPERLY WORKING. IT HAPPENED SUDDENLY AND WE ONLY DROVE THE CAR TO AND FROM WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10465847July 16, 2012
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
THE BATTERY CABLE COMING FROM THE POSITIVE TERMINAL IS MELTED. UPON INVESTIGATION I FOUND THAT THIS WAS A RECALL: NHTSA CAMPAIGN #02V288000. HOWEVER FORD IS CLAIMING THAT MY VIN IS NOT PART OF THE RECALL, EVEN THOUGH IT IS SPECIFIC FOR MY MODEL AND YEAR, AND EVEN THOUGH MY CAR IS EXPERIENCING THE EXACT ISSUE THAT THE RECALL IS FOR: FAULTY ELECTRICAL WIRING THAT CAN LEAD TO A FIRE. I HAVE NOT HAD A FIRE IN MY VEHICLE, BUT A MELTED CABLE IS CLOSE ENOUGH FOR MY LIKING. BATTERY TERMINAL CABLES SHOULD NOT BE MELTING, PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10464672July 9, 2012
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE REAR WINDOWS COULD NOT BE CLOSED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC AND THE FAILURE WAS LOCATED AT THE WINDOW ACTUATOR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DENIED ASSISTANCE WITH THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 128,600 AND THE CURRENT MILEAGE WAS 128,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10463117June 26, 2012
ELECTRICAL SYSTEM:IGNITION, LATCHES/LOCKS/LINKAGES:DOORS:LATCH, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 FORD FOCUS. WHILE PARKED, THE CONTACT PLACED THE KEY IN THE IGNITION AND WAS UNABLE TO TURN THE KEY. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIAN STATED THAT THE IGNITION WOULD HAVE TO BE REPLACED. THE CONTACT ALSO NOTICED THE FRONT DRIVER?S DOOR HANDLE WAS LOOSE AND ABOUT TO FRACTURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000. ....UPDATED 08-24-12 *BF THE CONSUMER STATED THE DOOR HANDLES BROKE. UPDATED 08/30/2012 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10461273June 11, 2012
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION SWITCH JAMMED AS I HEAR HAPPENS ALOT WITH THESE FORDS DUE TO INFERIOR PARTS . THE DEALER CHARGED ME WITH 3.5 HOURS SHOP TIME TO FIX THIS WHEN FORD HAS ISSUED TECHNICAL SERVICE BULLITAN # 02-18-2 WHICH CALLS FOR 1.1 HOURS TO FIX AS WELL AS THE $135.05 LIST PRICE OF THE REPLACEMENT CYLINDER KIT. IF THIS IS SUCH A COMMON PROBLEM KNOWN TO FORD SHOULDN'T IT BE SUBJECT TO A NTSB RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10460212May 31, 2012
WHEELS, STRUCTURE:BODY:DOOR
THE 2000 FORD FOCUS STARTED MAKING A GRINDING NOISE 3 WEEKS AFTER PURCHASING IT. THE BACK RIDERS SIDE WHEEL BEARING WAS BAD. IT HAS NOW BEEN CHANGED 3 TIMES IN LESS THAN 1 YEAR AND 6000 MILES! WE FOUND THERE HAD BEEN A RECALL ON THIS SAME THING BACK IN 2001,AND WAS FIXED. SO ITS STILL GOING BAD AND FORD WONT STAND BEHIND IT! ALSO THE DOOR HANDLE WONT WORK AND THAT WAS A RECALL THAT WAS FIXED TOO, ALSO TO BAD SO SAD! FORD HAS TURNED INTO A VERY BAD COMPANY TO DO BUSINESS WITH!WE HAVE ALWAYS HAD FORDS,BUT THAT'S ABOUT TO CHANGE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10459671May 25, 2012
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD SUDDENLY ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC BUT THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED AND DENIED THE CONTACT ANY ASSISTANCE WITH REPAIRS BECAUSE THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 99V346000 (VEHICLE SPEED CONTROL). THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 166,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10457999May 10, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE VEHICLE STALLED WHILE THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH. THE CONTACT WAS ABLE TO RESTART THE VEHICLE HOWEVER, THE FAILURE RECURRED INTERMITTENTLY WHENEVER THE FUEL TANK WAS ONE QUARTER OF A TANK FUEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 03V482000 (FUEL SYSTEM, GASOLINE) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10454676April 10, 2012
STEERING
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED WITHOUT WARNING WHILE DRIVING ON THE HIGHWAY. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 132,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10449286February 25, 2012
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PLASTIC INSULATION OF ELECTRICAL CONNECTOR THAT CONNECTS RIGHT HEADLIGHT BULB WITH WIRING OVERHEATED, MELTED AND CAUSED SMOLDERING FIRE THAT LED TO DAMAGING SMOKE DEPOSITS IN HEADLIGHT ASSEMBLY. FIRE STAYED CONTAINED TO HEADLIGHT HOUSING. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10449215February 24, 2012
STRUCTURE:BODY, SUSPENSION, WHEELS
THE ACCIDENT OCCURRED ON A HILL AT 10:30 P.M. I SUDDENLY LOST ALL POWER AND CONTROL OF THE CAR NEAR THE CREST OF THIS HILL. THE CAR DRIFTED BACK ALMOST IN A STRAIGHT LINE. THE BRAKES AND ENGINE WEREN'T WORKING AS THE CAR PICKED UP SPEED IN REVERSE UNDER ITS OWN POWER I.E., FROM THE SLOPE OF THE HILL. IT CONTINUED BACKWARD UNTIL COMING TO A SUDDEN STOP WITH SEVERE IMPACT. THE CAR WAS STOPPED BY A STORM SEWER CULVERT (DITCH) TO THE SIDE OF THE ROAD. THE LEFT REAR OF THE CAR AND UNDERCARRIAGE WERE SEVERELY DAMAGED I.E., CATALYTIC CONVERTER, MUFFLER, REAR AXLE, ETC. THE CAR WAS IN EXCELLENT CONDITION, WAS WELL MAINTAINED AND HAD RECENTLY BEEN INSPECTED. THE CAR WAS DEEMED A COMPLETE LOSS BY THE INSURANCE COMPANY. I CAN PROVIDE MORE DETAILED INFORMATION INCLUDING A POLICE REPORT IF REQUESTED. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10448343February 17, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT NOTICED THAT THE BATTERY WIRING AND CASE WERE MELTED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 02V288000 (ELECTRICAL SYSTEM:BATTERY:CABLES) BUT WAS ADVISED BY THE DEALER THAT THE VIN WAS NOT INCLUDED IN THE RECALL AND OFFERED NO FURTHER ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 42,650 AND THE FAILURE MILEAGE WAS 42,400.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10448055February 15, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, SHE HEARD A LOUD CLUNKING NOISE AND SMOKE EMITTED FROM THE FRONT END OF THE VEHICLE. THE CONTACT MENTIONED THAT AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT BOTH FRONT COIL SPRINGS AND STRUTS WERE FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO VERIFIED THE FAILURE AND STATED THAT THE FRONT COIL SPRINGS, STRUTS, AND TIRES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 80,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10446827February 6, 2012
FUEL SYSTEM, GASOLINE
STALLED THEN WOULD NOT CRANK OVER. MECHANIC SAID THEY WOULD NEED TO REPLACE THE FUEL PUMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10446122February 1, 2012
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2000 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE CRUISE CONTROL ACTIVATED, A GROWLING NOISE WAS HEARD COMING FROM THE REAR END OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AND THEN BEGAN TO HEAR A CLUNKING SOUND AS THE VEHICLE BEGAN TO SHAKE. THE CONTACT WAS ABLE TO STOP THE VEHICLE ON THE SHOULDER OF THE ROAD AND NOTICED SMOKE COMING FROM THE REAR DRIVER'S SIDE BRAKE DRUM. A FEW MOMENTS LATER, THE DRUM CAUGHT ON FIRE DUE TO THE GREASE IGNITING. THE CONTACT USED WATER AND WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS THEN TOWED TO CONTACT'S HOME. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10443934January 16, 2012
ELECTRICAL SYSTEM
THE KEY LOCK CYLINDER IN MY CAR FAILED TO TURN OVER ONE DAY. I WAS STRANDED FOR 3 HOURS DUE TO A FAULTY LOCK CYLINDER AND HAD TO PAY $540 DOLLARS TO GET THE PART REPAIRED. I CALLED THE FORD DIRECT LINE FOR ASSISTANCE AND THEY REFUSE TO ACCEPT RESPONSIBILITY FOR THE ISSUE. THEY ACKNOWLEDGED TO ME ON THE PHONE THAT THEY KNOW THIS IS A COMMON ISSUE, YET NOTHING CAN BE DONE UNTIL A LAWSUIT, OR RECALL IS ISSUED. I WILL NEVER BUY ANOTHER FORD VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus