Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10108400February 1, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2001 FORD FOCUS AND MY IGNITION HAS LOCKED UP FOR THE 3RD TIME. I HAVE FOUND NUMEROUS OTHER OWNERS OF THIS EXACT TYPE OF VEHICLE WHO HAVE EXPERIENCED THE EXACT SAME PROBLEM. THIS IS ABSURD. IF THIS PROBLEM IS SO COMMON THEN FORD NEEDS TO TAKE RESPONSIBLITY FOR THEIR POOR MANUFACTURING AND ISSUE A RECALL. I HAVE SPENT $1000 SINCE NOVEMBER 2004 IN REPAIRS TO THIS CAR. I NEED TO GET RID OF IT, BUT I OWE TO MUCH ON IT. I CANNOT AFFORD TO SPEND THIS TYPE OF MONEY ANYMORE. THIS CAR IS MY FAMILY CAR. I HAVE TWO PRESCHOOLERS WHOM I TOTE AROUND DAILY IN THIS CAR. I DO NOT FEEL SAFE IN THIS CAR AND I AM SCARED TO TAKE MY CHILDREN ANYWHERE IN THIS VEHICLE. IT IS NOT SAFE. I COULD EASILY GET STRANDED IN THE MIDDLE OF NOWHERE WITH MY BABIES AND FORD DOES NOT CARE THAT IT IS THEIR PROBLEM NOR ABOUT HTE SAFETY OF THIER CUSTOMERS. PLEASE LET FORD KNOW THAT BECAUSE OF THEIR SCAMS, LIES AND POOR CRAFTMANSHIP, THEY WILL CONTINUE TO BE LAST IN AUTO SALES!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108255January 30, 2005
ELECTRICAL SYSTEM:IGNITION
MY IGNITON GETS LOCKED UP AND THE KEY WONT TURN TO START THE CAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10109123January 28, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
CONSUMER STATED THAT THE IGNITION SWITCH LOCKED WITHOUT WARNING. AS A RESULT, THE KEY WILL NOT TURN . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108146January 28, 2005
LATCHES/LOCKS/LINKAGES, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE
I OWN A 2001 FORD FOCUS. PROBLEMS STARTED ONE MONTH AFTER PURCHASE. WINDOW WIPER MOTOR BLEW BUT WAS UNDER WARRENTY. THEN AFTER WARRENTY EXPIRED EVERYTHING STARTED TO GO WRONG. TRUNK HOOD WOULD NOT LATCH CLOSED, THEN DOOR LATCHES STARTED TO STICK , THEN HAD TO CLIMB INTO PASSENGER SEAT TO OPEN DRIVERS SIDE DOOR BECAUSE IT WOULD NOT UNLOCK AND DOOR HANDLE PLAYS GAMES AND OPENS DOOR WHEN IT WANTS TO. FUEL PUMP HAD A RECALL, THANK GOD BECAUSE I KEPT STALLING ON HIGHWAY. THEN WHILE DRIVING HOME FROM WORK THE BACK PASSENGER SIDE DOOR FLEW OPEN ON HIGHWAY, ALMOST CAUSED ACCIDENT. THEN ENGINE BLEW WITH ONLY 123,000 MILES ON IT. I HAVE ALL OIL CHANGE RECORDS TO PROVE ENGINE OIL WAS CHANGED EVERY 3,000 MILES GIVE OR TAKE 20. ENGINE HAD TO BE REPLACED AND THAT LEFT ME WITHOUT A CAR FOR A WEEK. PAID $1900 FOR AN ENGINE FROM A TOTALED FOCUS. CALLED FORD MOTOR COMPANY AND THEY TOLD ME TO HOLD MY ENGINE RECEIPT SO THAT WHEN AND IF THEY GET ANY COMPLAINTS MAYBE IN 2 YEARS OR SO I'LL GET A REFUND. TOTAL MONEY THAT I HAVE PUT IN CAR IS OVER $4,000.00 AND IT'S STILL NOT PAID OFF YET. NOW I NEED A NEW FRONT AXLE BECAUSE THAT IS GOING BAD. WHY CAN'T FORD HELP ME WHEN I HAVE QUESTIONS AND WHY IS IT WHEN I GO TO A DEALER AND THEY CAN'T HELP AND THEN I CALL COMPANY ITSELF THEY GO AND CALL DEALER I WENT TO AND THEY GO BY WHAT DEALER MECHANIC SAYS AND NOT CUSTOMER. I WILL NEVER BUY ANOTHER FORD AGAIN. AND NOW THE DEALER I BOUGHT IT FROM WENT OF OF BUSINESS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108043January 27, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
KEY WILL NOT TURN IN IGNITION. THE TOW-TRUCK DRIVER WHO TOWED MY CAR SAID THIS IS A MAJOR PROBLEM WITH THIS CAR AND FORD HAS NOT ISSUED A RECALL. HE SAID HE HAS DONE NINE TOWS THIS WEEK FOR THIS EXACT PROBLEM AND HAD TOWED TWO THIS WEEK TO THE DEALERSHIP I TOOK MY CAR. OF COURSE, MY CAR IS OUT OF WARRANTY = $300 FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107982January 26, 2005
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
I AM THE OWNER OF A 2001 FORD FOCUS. I HAVE HAD A PROBLEM WITH LUGGING AND SPUTTERING UPON ACCELERATION. 1/24/05 MY VEHICLE WOULD NOT START. I CONTACTED BRAEGER FORD MILWAUKEE WI, THE CAR WENT THERE FOR SERVICE. THEY TOLD ME THAT THE PROBLEM WAS A DEFECTIVE FUEL PUMP. I RECEIVED A SAFETY PROGRAM NOTIFICATION THAT STATED A DEALER WILL REPLACE THE FUEL PUMP AT NO CHARGE TO YOU PROGRAM 03N01. BRAEGER CHARGED ME $511 SAYING THAT THE PUMP REPLACEMENT WAS NOT PART OF THE PROGRAM EVEN THOUGH IT WAS CLEARLY STATED ON THE INFORMATION SENT TO ME BY THE MOTOR COMPANY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107874January 25, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I BOUGHT MY FOCUS BRAND NEW IN 2001. AFTER ABOUT A YEAR I NOTICED THE TWO BACK DOORS WERE DIFFICULT TO OPEN AND CLOSE. THERE WAS MINIMAL USE OF THE BACK DOORS UNTIL ABOUT ONE YEAR AGO. I BEGAN TO USE THEM FREQUENTLY NOTICING THE INTERIOR LIGHT REMAINING ON WHILE DRIVING AND THE DOORS SLIGHTLY OPEN. ON A COUPLE OCCASIONS, A DOOR WOULD SWING OPEN WHILE DRIVING. I WAS ABLE TO OPEN THEM WHEN THEY WERE LOCKED B/C THEY NEVER WERE SHUT COMPLETELY. I WENT TO THE DEALERSHIP TO HAVE THEM LOOK AT THEM AND THEY SAID IF WAS $300 A DOOR TO HAVE THE LATCHES REPLACED. I BUNGEED THE DOORS SHUT AND REFUSE TO FORK OVER THE MONEY TO REPLACE THE LATCHES. I HAVE PUT SO MUCH MONEY INTO THIS CAR SINCE THE WARRANTY HAS BEEN UP AND FEEL THAT FORD SHOULD RECALL THIS ITEM SO I CAN DRIVE SAFELY IN THEIR FOCUS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105311January 24, 2005
ELECTRICAL SYSTEM:WIRING
CONSUMER NOTICED THAT INSTRUMENT CLUSTER LIGHTS WERE TURNED ON, AND TAIL LIGHTS WERE NOT OPERATING. RESULTS SHOWED THAT THE WIRING HARNESS TORE DUE TO WEAR AND TEAR, CAUSING THE LIGHTS NOT TO OPERATE.*AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107751January 23, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SEAT BELTS:FRONT:BUCKLE ASSEMBLY, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC:HOSES, LINES/PIPING, AND FITTINGS
SO MANY PROBLEMS DON'T KNOW WHERE TO START, OK LETS TALK ABOUT THE DOORS. WE BOUGHT THE CAR NEW IN 2001 AND ALMOST IMMEDIATELY STARTED EXPERIENCING DIFFICULTIES. THE TRUNK WOULDN'T LATCH AND THE DOOR LIGHT WOULD BE ON OR IT WOULD LATCH BUT WOULDN'T COME OPEN WE COMPLAINED TO THE DEALER THEY WOULD "ADJUST"IT. HOWEVER, THE PROBLEM WOULD BE BACK IN A DAY OR TWO, AND IT WAS GETTING WORSE. THE DOORS STARTED TO JAM,AND FLY OPEN WHILE MOVING. TOOK IT TO THE DEALER AND THEY TOLD US TO CALL FORD COMPANY COMPLAINT LINE AND THEY SAID IT WAS A MILEAGE PROBLEM,AND THEY EXPLICITLY SAID THEY WOULD NOT HELP. WE HAVE CALLED THE DEALER AND THE FORD MOTOR CO. MANY TIMES AND THEY ARE NO LONGER HELPING,EVEN THOUGH THE MECHANIC AT THE DEALER SAID THE DOORS HAD INTERNAL DAMAGE. PLEASE UNDERSTAND THIS HAS BEEN AN ON-GOING PROBLEM AND THE LAST TIME OUR 9 YR.OLD WOULD HAVE FALLEN OUT OF THE CAR HAD HE NOT BEEN WEARING HIS SEATBELT. OH,YES THEN THERE IS THE SEATBELTS,BRAKE LINES, DOOR KNOBS,BRAKE ROTORS,FUEL PUMP,WHEEL BEARINGS THE LIST GOES ON WE HAVE A LEMON PLEASE CONTACT US TO HELP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10108663January 21, 2005
SUSPENSION:FRONT
WHILE DRIVING AT ANY SPEED, THE VEHICLE VIBRATED UNCONTROLLABLY. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR INSPECTION. THE MECHANIC CAN NOT DUPLICATE THE PROBLEM. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107622January 20, 2005
ELECTRICAL SYSTEM:IGNITION
THE IGNITION AND STEERING WHEEL HAS LOCKED UP. I CANNOT GET THE KEY TO TURN IN THE IGNITION, SO THE CAR WILL NOT START-THIS IS A MAJOR FAILURE. I WILL NEED TO TAKE IT TO A MECHANIC TO REPLACE THE LOCK CYLINDER WITHIN THE IGNITION ASSEMBLY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107551January 19, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, EQUIPMENT:MECHANICAL
MY BRAKES FAILED DUE TO LIP AND WARPAGE CREATED ON FRONT ROTORS. BRAKES FAILED WITHIN 10,000 MILES OF NORMAL DRIVING. BRAKES WERE REPLACED AGAIN AND OLD LIPPED ROTORS AVAILABLE. THIS WAS THE THIRD SET ON MY CAR WITH ONLY 50,000 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107557January 19, 2005
STEERING:COLUMN
COMMON PROBLEM WITH STEERING COLUMN BEING LOCKED AND KEY WILL NOT TURN AFTER BEING INSERTED. HUNDREDS (PERHAPS MORE) OF PEOPLE HAVE BEEN WRITING ABOUT THE PROBLEM ON THE NET. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107562January 19, 2005
ELECTRICAL SYSTEM:IGNITION
KEY STICKS IN IGNITION; CYLINDER NEEDS TO BE COMPLETELY REPLACED AT A COST OF HUNDREDS OF DOLLARS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107478January 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE CONSUMER IS EXPERIENCING A PROBLEM WITH THE IGNITION. THE IGNITION CYLINDER WAS FROZEN. THE KEY WILL NOT TURN TO START THE VEHICLE. PROVIDE FURTHER DETAILS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106504January 17, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKES HAVE HAD TO BE REPLACED TWICE IN THE PAST YEAR. DEALERSHIP REFUSES TO REPLACE THEM THE SECOND TIME. BRAKES ARE TOTALLY UNSAFE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10107157January 11, 2005
ENGINE AND ENGINE COOLING
THE VEHICLE TENDS TO STALL UNEXPECTEDLY AT VARIOUS SPEEDS. TAKEN TO DEALER FOR CHECK UP, AND THE COMPUTER WAS RESET. THE STALLING STILL PERSISTS, AND THE DEALER HAS NOT DETERMINED A CAUSE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10106097January 10, 2005
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:HUB
MY 2001 FORD FOCUS ZX3 (ZETEC) WAS TRAVELING ON FREEWAY, AND THE REAR END BEGAN TO WOBBLE, FISH TAIL SIDE TO SIDE, SPARK, AND SMOKE. THE REAR PASSENGER BEARING WAS DESTROYED, AND I WAS STRANDED WHILE ON LEAVE FROM MY DUTIES AS A MARINE. I PURCHASED A NEW BEARING AND FITTED IT MYSELF. I RECALL A "RECALL" NOTICE I RECEIVED, AND I REMEMBER TURNING IN THE VEHICLE TO HAVE THE DEFECT CORRECTED, BUT IT OBVIOUSLY WAS NOT. I NO LONGER HAVE THIS NOTICE. I SPOKE WITH A LOCAL DEALER AND THE TECHNICIAN, I TALKED TO SAID THAT THEY HAD REPLACED ALL THE REAR BEARINGS IN THE FORD FOCUSES THAT THEY HAD SOLD MANY MONTHS AGO. UPON FURTHER INVESTIGATION, WE FOUND THAT THE HUB AND BEARING ASSEMBLIES THAT I HAD AND THE NEW ONE THAT FORD HAD ON HAND WERE DISSIMILAR IN THAT THE NEWER ONES HAD A SEALING FLANGE ATTACHED TO THE INSIDE OF THE BEARING. I'M TAKING THE VEHICLE ITSELF TO THE DEALERSHIP THAT SUPPOSEDLY EXAMINED THE PART BEFORE FOR FURTHER SCRUTINY AND RECONSIDERATION FOR MY BILL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105917January 7, 2005
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EQUIPMENT:MECHANICAL
I WALKED TO MY CAR ONE EVENING AFTER CATCHING UP WITH SOME FRIENDS. WHEN I WENT TO START THE CAR I COULD NOT TURN THE KEY TO START THE IGNITION. THE ENITRE STEERING COLUMN LOCKED UP INCLUDING THE BRAKES. NOT ONLY DID I HAD TO HAVE MY CAR TOWED TO THE NEAREST FORD DEALERSHIP, BUT IT WAS NOT COVERED UNDER MY WARRANTY. THE DEALERSHIP REPLACED MY "IGNITION LOCK". WHEN I WENT TO PAY FOR THE WORK, THE CASHIER SAID THAT THEY HAVE TO REPLACE AT LEAST ONE "IGNITION LOCK" A DAY AT THE DEALERSHIP. NOW MY RADIO HAS BEEN SHORTING OUT. I CALLED THE DEALERSHIP THAT WORKED ON MY CAR AND THEY SAID THAT THERE IS NO CORRELATION BETWEEN THE TWO PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10105941January 7, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
ABOUT 3 MONTHS AGO MY KEY STARTED TO GET STUCK IN THE IGNITION. I DRIVE A 2001 FORD FOCUS. IT SEEMS TO DO IT EVERY OTHER DAY OR SO. I COULDN'T LOCK MY DOORS, AND WAS AFRAID THAT SOMEONE WOULD STEAL SOMETHING. NOW EVERY TIME I DRIVE MY CAR I BRING TWO SETS OF KEYS WITH ME, SO THAT I CAN LOCK THE DOORS. HOWEVER, HAVING KEYS STUCK IN THE IGNITION IS ASKING FOR SOMEONE TO BREAK INTO MY CAR. I HAVE LOOKED INTO THIS PROBLEM, AND IT SEEMS THAT MANY ARE HAVING A SIMILAR PROBLEM WITH THEIR 2001 FORD FOCUS. I WILL GIVE YOU AN ESTIMATE OF THE FIRST INCIDENT DATE. THANK YOU. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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