Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10152741March 15, 2006
ELECTRICAL SYSTEM:IGNITION
I BOUGHT MY FORD FOCUS WITH 19 MILES ON IT IN JUNE OF 2000 FROM THE TIME I BOUGHT IT I HAD ISSUES WITH THE KEY GETTING STUCK IN THE IGNITION OR FAILING TO TURN, OR REQUIRING EXCESSIVE PRESSURE TO GET IT TO TURN. AFTER MANY MINUTES OF WORK I WAS GENERALLY ABLE TO FORCE THE IGNITION TO TURN. EVENTUALLY I COULD NO LONGER FORCE THE SYSTEM TO WORK. I HAVE ASKED SEVERAL DEALERSHIPS ABOUT THIS ISSUE AND THEY STATE IT IS A KNOWN PROBLEM BUT FORD DOES NOT ACKNOWLEDGE RESPONSIBILITY. TO REPAIR THIS ISSUE I MUST HAVE THE CAR TOWED TO THE DEALERSHIP AND HAVE THE IGNITION REPLACED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152743March 15, 2006
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
DT*: THE CONTACT STATED WHILE DRIVING 40 MPH, THERE WAS A LOUD POPPING NOISE AND LOSS OF BRAKE POWER. THE CONTACT DOWN SHIFTED THE TRANSMISSION TO STOP THE VEHICLE, AND NOTICED BRAKE FLUID LEAKING FROM THE REAR DRIVER SIDE WHEEL. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP, WHERE IT WAS DETERMINED THE REAR BRAKE SHOE BROKE AND SEVERED THE BRAKE LINE. THE REAR WHEEL BEARINGS, BRAKE LINES, SHOES, AND CYLINDERS WERE REPLACED. THE REAR BRAKE DRUMS WERE RESURFACED. THE MANUFACTURER WAS ALERTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152724March 14, 2006
ELECTRICAL SYSTEM
OUR FORD FOCUS HAS BEEN NOTHING BUT PROBLEM SINCE WE BOUGHT THE THING. THE WIRING WAS SHOT ABOUT 4 MONTHS IN, AND WE COULD NO LONGER USE THE ELECTRONIC LOCKS, OR TRUNK OPENER. HOWEVER, THE LATEST PROBLEM WOULD BE THE IGNITION. I WAS GETTING GAS WHEN I WENT TO PUT THE KEY IN THE IGNITION AND IT WAS STUCK. LUCKILY, AFTER A BRIEF PANICK ATTACK I MANAGED TO GET IT TO START. TODAY, UNFORTUNATELY WE WEREN'T SO LUCKY, AND THE STEERING WHEEL, BRAKE PEDAL AND IGNITION ARE ALL FROZEN AND ARE UNABLE TO START THE CAR. I NOW HAVE NO VEHICLE FOR WORK TOMORROW MORNING, AND AM FURIOUS WITH THIS UNRELIABLE VEHICLE. SOMEONE MUST DO SOMETHING ABOUT THIS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152020March 6, 2006
FUEL SYSTEM, GASOLINE:DELIVERY, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
FORD ISSUED A SAFETY IMPROVEMENT CAMPAIGN, CAMPAIGN NUMBER: 03V482000, IN NOVEMBER 2003, WHICH STATED THAT CONTAMINATION OF THE FILTER IN THE FUEL DELIVERY MODULE WOULD EVENTUALLY LEAD TO BLOCKAGE OF THE SYSTEM. THE REPLACED THE FDM IN MY CAR IN 2004 BECAUSE MY CAR WAS EXPERIENCING ALL THE SYMPTOMS OF THE ADVISORY. HOWEVER, 2 YEARS LATER, I AM EXPERIENCING THE SAME PROBLEMS BECAUSE THE FIX DID NOT WORK. THE FILTER ONCE AGAIN BECAME CONTAMINATED AND THE FUEL PUMP ONCE AGAIN NEEDS TO BE REPLACED. I SPOKE TO A CUSTOMER SERVICE REP AT FORD AND ALTHOUGH HE WAS VERY UNDERSTANDING, THE FACT IS THE ADVISORY WAS NOT A RECALL AND THEY TOOK CARE OF THE FDM. I AM NOT SURE WHAT ELSE CAN BE DONE AT THIS POINT BECAUSE, THIS FIRST RECURRENCE HAPPENED WHILE TRYING TO MERGE ONTO 60+ MPH TRAFFIC AND MY CARE REFUSED TO ACCELERATE BEYOND 30 MPH. IF FORD SAYS THAT THE PROBLEM IS FIXED, THEN A REPEAT OF THE PROBLEM SHOULD NOT OCCUR TWO YEARS LATER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10153007March 3, 2006
TIRES
2000 FOCUS TIRES WERE PULLING. *TS ***NAR*** THE RIMS WERE BENT AS A RESULT OF THE TIRES PULLING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151276February 27, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FOCUS. THE PROBLEM WITH THIS IS CAR IS THAT RECENTLY THE IGNITION CYLINDER LOCKED UP. I HAVE BEEN READING ON FORUMS, AND HAVE TALKED TO MY MECHANIC ABOUT THIS, AND THEY SAY THAT THIS IS A COMMON THING ON FORD FOCUS MODELS 2000 AND 2001. ITS INCREDIBLE FORD HAS NOT DONE A RECALL. I REALLY NEED MY CAR FOR WORK AND OTHER TASKS I MUST DO, BUT THERE'S NOTHING I CAN DO BUT WASTED OVER 400 DOLLARS TO GET IT FIXED. ITS RIDICULOUS. I HOPE YOU ALL CAN DO SOMETHING ABOUT THIS. THIS IS GETTING FRUSTRATING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151266February 26, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I BOUGHT A USED 2000 FORD FOCUS AND I WILL BE DRIVING ABOUT 50-55 MPH AND GO TO SLOW DOWN OR STOP AND WHEN I GO TO GIVE IT GAS AND IT HESITATES AND JERKS AND MY MECHANIC SAID THERE WAS A CONCERN WITH THIS VEHICLE ABOUT THE FUEL PUMP AND I WAS JUST WONDERING IF THE DEALER IS DOING ANYTHING TO PREVENT THIS. I STILL HAVE ABOUT 4000 TILL MY INITIAL WARRANTY RUNS OUT AND PURCHASED THE EXTENDED WARRANTY FOR THE VEHICLE PLEASE HELP ME OUT ERIC PETERS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151061February 23, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I RECEIVED A NOTICE FROM FORD IN 2005 STATING THAT THE FUEL PUMP ON MY 2000 FORD FOCUS HAD SOME DESIGN ISSUES. IT ALSO STATED THAT NOT ALL VEHICLES HAD BEEN AFFECTED BUT SHOULD YOU HAVE ANY ISSUES WITH THE FUEL SYSTEM TO BRING IT TO A DEALERSHIP FOR REPAIR AT NO CHARGE. LAST MONTH MY CHECK ENGINE LIGHT KEPT TURNING ON AND I TOOK THE CAR IN TO HAVE IT INSPECTED AND MY MECHANIC INFORMED ME THAT THERE WAS AN ISSUE WITH THE FUEL PUMP AND IT WAS SPEWING RAW FUEL INTO THE WHEEL WELL. HE ALSO MENTIONED THAT THIS PART WAS UNDER RECALL FROM THE MANUFACTURER AND REFERRED ME TO A DEALER NEAR BY. UPON ARRIVAL AT THE DEALERSHIP, THEY DISPUTED THE RECALL NOTICE THAT I HAD AND DENIED ME SERVICE. I WAS FORCED TO PAY OUT OF MY OWN POCKET TO REPAIR THE RECALLED ITEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150517February 17, 2006
LATCHES/LOCKS/LINKAGES
I HAVE A 2000 FORD FOCUS SE. THE VEHICLE HAS POWER LOCKS. OVER THE COURSE OF A WEEK, EVERY TIME I WOULD HIT THE BUTTON TO UNLOCK/LOCK THE DOOR IT WOULD REACT VERY LAZY UNTIL FINALLY THE BUTTON STOPPED WORKING. ONCE THE POWER LOCKS STOPPED WORKING, I WAS UNABLE TO MANUALLY UNLOCK THE DRIVER DOOR AND NOT ONLY THAT BUT I WAS UNABLE TO OPEN THE DOOR BECAUSE IT WAS FROZEN IN THE LOCK POSITION. I HAD TO CLIMB OUT THE PASSENGER SIDE. EVEN IF I PULLED THE HANDLE ON THE INSIDE OF THE CAR ON THE DRIVER'S DOOR, IT WOULDN'T OPEN. THE FUSE HAD BLOWN AND IT WASN'T UNTIL I REPLACED THE FUSE THAT THE DRIVERS DOOR WOULD OPEN AGAIN. WHEN THE POWER LOCKS ARE WORKING THE DRIVER'S DOOR WILL OPEN WHEN I PULL THE HANDLE, BUT THE FUSE BLEW AGAIN TWO DAYS AGO AND THE SAME THING HAPPENED, THE DOOR IS STUCK IN THE LOCK POSITION AND I HAVE TO CRAWL OUT THE PASSENGER SIDE. THIS IS POTENTIALLY A DANGEROUS CONDITION BECAUSE IF I HAD TO GET OUT OF THE CAR QUICKLY I COULDN'T BECAUSE IT WON'T LET ME OUT OF THE CAR. MY MECHANIC SAID THAT SOMEHOW THE DRIVER DOOR IS THE MASTER MECHANISM AND THAT IS WHY IT HAPPENS ONLY TO THE DRIVER DOOR. HE THINKS THIS IS A DESIGN FLAW AND IF POSSIBLE I WOULD LIKE IT ADDRESSED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150401February 16, 2006
POWER TRAIN:CLUTCH ASSEMBLY
NEEDED TO HAVE THE CLUTCH REPLACED WITH ONLY 37,340 MILES ON THE CAR. NOTICED BURNING SMELL COMING FROM CAR ESPECIALLY IN THE SUMMER WHEN STOPPING ON HILLS. IT SEEMED THAT HAVING THE AIR CONDITIONER ON, STOPPING ON A HILL, AND THEN DRIVING OUT OF 1ST GEAR FOR SOME REASON BURNS OUT THE CLUTCH. SO THE CLUTCH WORE OUT AND I HAD IT REPLACED AT A COST OF $924.96. WAS TOLD BY DEALERSHIP THAT IT WAS PROBABLY DUE TO THE WAY I DRIVE. I'VE BEEN DRIVING CARS FOR 34 YEARS AND HAVE NEVER NEEDED TO REPLACE A CLUTCH. SEEMS TO ME THERE IS SOME KIND OF DEFECT; CLUTCHES SHOULD NOT NEED TO BE REPLACED SO SOON. HOW DO I PREVENT THE SAME THING FROM HAPPENING IN THE FUTURE? *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150403February 16, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
COULDN'T TURN THE KEY IN THE IGNITION TO START THE CAR. HAD CAR TOWED AND THE IGNITION SWITCH REPLACED AT A COST OF MORE THAN $300. THE CAR IS 5 YEARS OLD WITH ONLY 43,000 MILES ON IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150448February 16, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
HAD CAR TOWED AFTER LOUD NOISE COMING FROM FRONT END. FRONT COIL SPRING BROKE WHILE CAR WAS PARKED(??). DEALER REPLACED THE SPRING AT NO CHARGE UNDER RECALL 03M02B (COIL SPRING CORROSION WARRANTY EXTENSION). DEALER SAID COULD NOT REPLACE REST OF COIL SPRINGS UNTIL/UNLESS THEY BREAK. IS IT DANGEROUS TO DRIVE AROUND WITH POSSIBLY DEFECTIVE COIL SPRINGS? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150094February 13, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
OUR YEAR 2000 FORD FOCUS HAS A FAULTY IGNITION CYLINDER THAT FREQUENTLY JAMS. MY WIFE HAS BEEN LEFT STRANDED TWICE AS A RESULT. WE RECENTLY SAW A PUBLIC ADVOCATE PROGRAM THAT INDICATED THESE CARS FROM YEAR 2000-20005 ARE HAVING AN EPIDEMIC OF THE SAME PROBLEM BUT FORD IS REFUSING TO REPLACE THE PARTS IF THEY ARE NOT UNDER WARRANTY. OUR CAR IS STILL UNDER WARRANTY BECAUSE WE BOUGHT THE VERY EXPENSIVE 7 YEAR WARRANTY. A GREAT MAJORITY OF PEOPLE BUYING AT THIS PRICE POINT WOULDN'T BE ABLE TO AFFORD THAT KIND OF WARRANTY OR THE +$500 REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150168February 13, 2006
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
DT*: THE CONTACT STATED THE TRUNK LID WOULD NOT OPEN. THE VEHICLE WAS SEEN BY AN AUTHORIZED DEALERSHIP. THE SERVICE DEPARTMENT MADE SEVERAL ATTEMPTS TO OPEN THE TRUNK LID, LATER HOWEVER THEY WERE SUCCESSFUL AFTER REMOVING THE QUARTER PANELS AND REAR TAILLIGHT ASSEMBLIES. THE DEALER DISCOVERED THERE WERE NO EMERGENCY RELEASE LATCHES INSIDE THE TRUNK. THE DEALER INSTALLED TRUNK RELEASE LATCHES AND THE TRUNK BEGAN TO FUNCTION PROPERLY. THE MANUFACTURER WAS ALERTED, BUT COULD NOT DETERMINE IF THE VEHICLE WAS MANUFACTURED WITH OR WITHOUT THOSE TRUNK LID LATCHES. UPDATED 03/09/06. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150052February 12, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FORD FOCUS SE IGNITION KEY SWITCH LOCK-UP. THIS IS THE SECOND TIME I HAVE HAD THIS PROBLEM -- KEY WON'T TURN, STEERING WHEEL IS LOCKED, AND THE GEAR SHIFT WON'T MOVE. THE FIRST TIME, I WAS ABLE TO MANIPULATE THE KEY AND FINALLY START THE CAR. THIS TIME, IT IS SUNDAY AND I AM STRANDED. A LOCKSMITH TOLD ME THAT FORD IS THE ONLY ONE WHO HAS PARTS AND IT WILL BE A VERY EXPENSIVE REPAIR. SO TOMORROW, I WILL HAVE TO RENT A CAR TO KEEP A DOCTOR'S APPOINTMENT AND HAVE THE FOCUS TOWED TO THE DEALERSHIP TO HAVE THE IGNITION REPLACED. I UNDERSTAND THAT THIS IS A VERY COMMON PROBLEM WITH FORD (I JUST CHECKED THE INTERNET) AND THEY REFUSE TO RECALL THESE CARS TO FIX THIS VERY DANGEROUS PROBLEM. THANKFULLY, I WAS IN A WELL-LIGHTED, SAFE AREA OF THE CITY. I SHUDDER TO THINK OF WHAT MAY HAVE HAPPENED IF I HAD BEEN STRANDED IN A HIGH-RISK AREA. THE FOUNDER OF FORD MOTOR COMPANY BUILT THE COMPANY ON REPUTATION AND HIGH STANDARDS WITH CUSTOMER SATISFACTION ALWAYS IN MIND. WHAT HAS HAPPENED TO THIS GREEDY ORGANIZATION NOW RUN BY MR. BILL FORD WHO CARES NOTHING ABOUT THE SAFETY AND QUALITY OF ITS CARS AS HIS ANCESTORS DID? RECALL THIS CAR NOW -- ENOUGH IS ENOUGH!. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150068February 12, 2006
VEHICLE SPEED CONTROL
MY IDLE SPEED CONTROL VALVE I WAS TOLD WAS NOT WORKING PROPERLY AND THE RPM'S WOULD SHOOT UP WHENEVER I WOULD HAVE THE CAR IN NEUTRAL. HOWEVER THIS POSED AS A HIGH DANGER RISK BECAUSE IT WOULD JERK FORWARD BECAUSE OF THE CAR IDLING AND SUCH A HIGH POINT. THIS ALMOST CAUSED ME SEVERAL ACCIDENTS AND IS SEEMING TO BE HURTING THE ENGINE. HOWEVER THE DANGER OF KEEPING MY CAR LIKE THIS IS WHY I AM WRITING. I THINK THIS POSED AS A DRIVING RISK B/C OF HOW UNSAFE IT MADE THE CAR AFTER THIS STARTED TO ACT UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149826February 8, 2006
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE VEHICLE'S CHECK ENGINE LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO BE INSPECTED. THE DEALER DETERMINED THAT THERE WAS A RECALL ON THE VEHICLE REGARDING THE FUEL TANK ASSEMBLY (NHTSA RECALL, #06V025000). THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE AT THE LOCAL DEALERSHIP. THE MANUFACTURER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE FUEL PUMP HAS BEEN REPLACED TWICE. THE IGNITION SWITCH HAS BEEN REPLACED THREE TIMES. UPDATED 3/9/2006 - *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149502February 6, 2006
ELECTRICAL SYSTEM:IGNITION
1. I DROVE TO A RESTAURANT AND TURNED OFF MY CAR, WHICH IS A FORD FOCUS YEAR 2000. LATER WHEN I CAME BACK TO START MY CAR I COULD NOT GET THE KEY ALL THE WAY INTO THE IGNITION. 2. I TRIED SO MANY THINGS TO GET MY KEY INTO THE IGNITION, BUT I HAD TO LEAVE IT THERE OVERNIGHT IN THE PARKING LOT AND THEN HAD IT TOWED THE NEXT DAY. 3. AT THE MOMENT I AM LOOKING INTO EITHER A LOCKSMITH OR SEEING IF SUCH A REPLACEMENT WILL BE UNDER WARRANTY. I HAVE READ THAT THIS IS A COMMON PROBLEM AND IT HAS TO DO WITH THE IGNITION SWITCH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149452February 4, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THIS IS THE THIRD TIME THAT I WILL HAVE TO GET MY IGNITION SWITCH REPLACED ON MY 2000 FORD FOCUS BECAUSE IT WILL NOT TURN. THE FIRST TIME THE SWITCH WAS DRILLED OUT ON WARRANTY. THE SECOND TIME THE KEY WOULD NOT TURN AND THE REPLACED IT UNDER THE REPAIR WARRANTY. IT HAPPENED AGAIN A LITTLE OVER A YEAR LATER. THIS TIME I WAS TOLD BY THE TOW TRUCK DRIVER TO HIT IT WITH SOMETHING. I HAVE USED THIS METHOD TO TURN THE KEY EVERY DAY FOR THE LAST 2 YEARS. THIS WORKED UNTIL NOW. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10149333February 2, 2006
ELECTRICAL SYSTEM:IGNITION
IGNITION WILL NOT TURN. THE VEHICLE MUST BE TOWED AND A NEW IGNITION CYLINDER INSTALLED BEFORE THE VEHICLE CAN MOVE. AN INTERNET SEARCH REVEALS THAT THIS IS A VERY COMMON PROBLEM WITH THE FORD FOCUS. IT IS OBVIOUSLY VERY DANGEROUS, ESPECIALLY IN WINTER--PEOPLE COULD BE STRANDED IN A DANGEROUS LOCATION OR EXPOSED TO EXTREMES FOR A LONG PERIOD OF TIME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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