Ford Focus Complaints (2015)

1,034 consumer complaints on file.

#11230076July 8, 2019
VISIBILITY/WIPER
WHEN I TURN ON THE WINDSHIELD WIPERS, THE WIPER BLADES SOMETIME STOP, WITH THE BLADES IN A VERTICAL POSITION OR ANOTHER ANGLE ON THE WINDSHIELD. THEY MAY REMAIN IN THAT POSITION FOR A MINUTE OR MORE. THIS HAS HAPPENED MANY TIMES WHILE DRIVING ON CITY STREETS AND ON HIGHWAYS. TO GET THE WIPERS WORKING AGAIN, I USUALLY HAVE TO TURN THE WIPER CONTROL OFF AND THEN BACK ON. DURING THIS TIME, RAIN IS ACCUMULATING ON THE WINDSHIELD, REDUCING VISIBILITY. THIS IS VERY UNSAFE. I REPORTED THE WIPER PROBLEM TO THE DEALER, BOB THOMAS FORD, 2215 DIXWELL AVENUE, HAMDEN, CONNECTICUT 06514, ON AUGUST 15, 2018, WHEN THE CAR HAD 11,122 MILES ON THE ODOMETER. THE DEALER DID NOT FIX THE PROBLEM. RECEIPT FROM THE DEALERSHIP INSPECTION STATED: "REFER TO SSM 45753." REPAIR TECHNICIAN SAID HE COULD DO NOTHING ABOUT THE PROBLEM. SINCE THAT TIME, THE WINDSHIELD WIPERS HAVE CONTINUED TO STOP, UNPREDICTABLY, IN A VERTICAL OR OTHER POSITION ON THE WINDSHIELD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229938July 7, 2019
STEERING
TAKATA RECALL MY CAR HAS HAD MULTIPLE SUDDEN LOSS OF POWER STEERING AND A MESSAGE ON THE CLUSTER CLAIMING A ECLECTICALLY STEERING ASSIST MALFUNCTION WHILE I AM DRIVING AT ANY SPEEDS. IT IS EXTREMELY DANGEROUS AND NOW THE POWER STEERING IS COMPLETELY OUT. MY CARS SUSPENSION IS 100 FACTORY OEM PARTS. WITH NO MODIFICATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229962July 7, 2019
STEERING
WHILE DRIVING ON THE HIGHWAY AT 50 MPH THROUGH A CURVE THE POWER STEERING STOPPED WORKING AND ALMOST CAUSED ME TO HIT THE CENTER DIVIDER. THIS IS MY DAUGHTER'S CAR AND IF SHE WAS DRIVING THE CAR SHE WOULD HAVE WRECKED. I'M A PRETTY STRONG GUY AND IT TOOK ALL OF MY STRENGTH TO TURN THE WHEEL. A POWER STEERING ASSIST WARNING CAME UP ON THE DASH. I'M TAKING THE CAR IN TO HAVE IT LOOKED AT, BUT THERE SHOULD BE A RECALL ON THIS DUE TO THIS BEING A HUGE SAFETY RISK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229964July 7, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TAKATA RECALL MY CARS TRANSMISSION LIGHT IS ON AND A MESSAGE CAME UP SAYING TRANSMISSION AT FAULT. ALSO WHEN I WOULD STOP COMPLETELY AT A STOP SIGN OR RED LIGHT THE CAR WOULD SHUDDER AND MAKE A WEIRD NOISE. I'VE BEEN HAVE TROUBLE TURNING IT ON, I WOULD HAVE TO JUMP START IT EVERY NOW AND THEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11229746July 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
18S32 MANUFACTURER RECALL & 18V735 NHTSA RECALL. THIS RECALL WAS FIRST POSTED APPROXIMATELY 8.5 MONTHS AGO AND I STILL HAVE NOT HEARD ANYTHING ABOUT BRINGING IT IN FOR REPAIR. THIS IS A HUGE SAFETY CONCERN AND I HAVE A CHILD I TRANSPORT IN IT DAILY. I WANT AND NEED THIS RECALL RESOLVED ASAP AS I WILL SOON BE TRANSPORTING ANOTHER YOUNG CHILD. I CAN FEEL IT ACTING FUNNY AS IF SOMETHING ISN'T MOVING PROPERLY OR IT IS STALLING LIKE IT ISN'T GETTING FUEL WHEN I AM MOVING WHETHER IT'S SLOW FAST, SHORT DISTANCE OR LONG DISTANCE AND HAS BEEN HAPPENING MORE AND MORE CONSISTENTLY FOR THE LAST MONTH OR TWO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228970July 2, 2019
POWER TRAIN:CLUTCH ASSEMBLY
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE ATTEMPTING TO ACCELERATE AFTER MAKING A COMPLETE STOP, THE VEHICLE STALLED. THE VEHICLE FINALLY ACCELERATED AFTER APPLYING STRONG PRESSURE TO THE ACCELERATOR PEDAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BARTOW FORD (9090 E ADAMO DR, TAMPA, FL 33619 (813) 246-3673) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS INFORMED THAT ONLY PART OF THE VEHICLE WOULD BE COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS APPROXIMATELY 29,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228988July 2, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
TOOK MY CAR FOR TCM REPAIR - DEALERSHIP FOUND ANOTHER SENSOR ISSUE NEEDING TO BE REPLACED 4 DAYS LATER TRANSMISSION FAULT SERVICE NOW AND HILLSIDE ASSIST UNAVAILABLE ERRORS CAME ON. WHEN ACCELORATING FROM A STOP THE CAR HAS A HARD TIME SHIFTING GEARS. CAR IS BACK AT DEALERSHIP BUT THE MECHANICS AND SERVICE DIRECTOR SAY THEY HAVE NEVER HEARD OF SUCH ISSUES. IT IS ALL OVER THE INTERNET(OVER 4971 COMPLAINTS) ABOUT FORD FOCUS TRANSMISSION ISSUES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11228676July 1, 2019
POWER TRAIN
THIS VEHICLE IS EQUIPPED WITH THE 6 SPEED TRANSMISSION THAT FORD AS HAD SO MUCH TROUBLE WITH, HOWEVER THEY WILL NOT REPAIR THE PROBLEM THAT CAUSES THE SHUDDER AS THEY SAY IT FALLS OUT OF THE BUILD DATES. THE CAR ONLY HAS 80,000 MILES ON IT AND SHOULD NOT BE HAVING TRANSMISSION PROBLEMS. IF THERE IS A PROBLEM THAT THEY HAVE ALREADY RECALLED OR PUT OUT A TSB FOR HE DPS6 AUTOMATIC TRANSMISSION, IT SHOULD BE FIXED. WHEN ACCELERATING FROM A STOP THERE IS TRANSMISSION SHUDDER OCCASIONALLY. IT DOESN'T DO IT ALL THE TIME, BUT A LOT OF THE TIME. THIS IS THE SAME THING OTHER PEOPLE ARE FIGHTING WITH JUST A FEW WEEKS PRIOR BUILD DATE. THIS SEEMS TO HAPPEN WHEN YOU ARE TAKING OFF, SOMETIMES WHEN IT SHIFTS TO 2ND GEAR. MOST EVERY TIME IT DOES IT YOU CAN BET YOU ARE PULLING INTO HEAVY TRAFFIC AND ITS GOING TO CAUSE AN ACCIDENT. THE FIRST TIME I NOTICED THIS I HAD JUST DRIVEN ABOUT 400 MILES. SINCE THEN IT HAS BEEN NOTICED MORE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11223163June 28, 2019
UNKNOWN OR OTHER
THE PROBLEM IS THE CLUTCH ASSEMBLY AND I DON'T KNOW WHY FORD HASN'T PLACED A RECALL ON THIS. MANY OWNERS ARE HAVING TO DEAL WITH THIS KNOWN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222679June 26, 2019
FUEL/PROPULSION SYSTEM
I HAVE PICK UP ISSUES DUE TO RECALLED FUEL CPV. I HAVE TO MAINTAIN ABOVE 1/2 TANK OF GAS OR ELSE THE FUEL GAUGE DOES NOT REGISTER CORRECTLY CAUSING ME TO RUN OUT OF GAS BEFORE THE GAUGE REGISTERS EMPTY. THIS HAS HAPPENED WHILE I WAS IN TRANSIT. THE CAR HAS STALLED WHILE IN TRAFFIC. IT IS VERY DANGEROUS. ALSO,THE CAR WILL SPUTTER AND BACKFIRE DUE TO VAPORS GATHERING AT DANGEROUS LEVELS IN TANK.THE MANUFACTURER NOTIFIED ME OF THIS RECALL BACK IN JANUARY AND STILL DOES NOT HAVE REPLACEMENT PART AVAILABLE TO DO RECALL REPAIR. I UTILIZE MY VEHICLE TO TRANSPORT MY MOTHER WHO IS ON OXYGEN. I FEEL VERY UNSAFE DOING SO BECAUSE OF BACKFIRING,STALLING,ETC ;SO I HAVE BEEN HAVING TO SPEND TONS OF EXTRA MONEY ARRANGING FOR ALTERNATE TRANSPORT. THIS IS RIDICULOUS. OVER 6 MONTHS TO MANUFACTURE A REPLACEMENT PART? I WANT THIS PART REPLACED BEFORE A WORSE INCIDENT IS CAUSED BY THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222697June 26, 2019
UNKNOWN OR OTHER
RECALL WITH THE PCM AND TCM ON THIS VEHICLE ARE A ISSUE CONSISTENTLY EVERY SEVERAL MONTHS IT IS BACK AT THE DEALERSHIP GETTING REPAIRED. THE RECALL ONLY COVERS THE VEHICLE TILL 80,000 MILES. UNFORTUNATELY SINCE IT NEEDS WORK (UNDER RECALL ISSUE) EVERY COUPLE OF MONTHS TO KEEP THE CAR RUNNING I AM AT A LOSS AS TO WHAT I AM SUPPOSED TO DO WHEN MY CAR HITS 80,000. THE CAR HAS A HARD SHIFT, SOMETIMES WILL NOT REVERSE, SOMETIMES WILL NOT START, SOMETIMES WILL NOT PASS 1ST GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222373June 25, 2019
FUEL/PROPULSION SYSTEM
WE HAVE HAD A REPEATED CODE P090C THAT HAS ULTIMATELY LED US TO THE CLUTCH ACTUATORS WHICH ARE CONTROLLED BY THE TCM. THIS HAS CAUSED THE TRANSMISSION TO JUMP INTO OTHER GEARS WHILE DRIVING, PREVENTING THE MOVEMENT OF THE CAR ONCE PARKED/THEN ENGAGED INTO REVERSE STOPS WORKING. WITHIN THE 24 HOUR PERIOD, THE CODES DISAPPEAR THEN THE MECHANICS CANNOT DIAGNOSE OR CONFIRM THE ISSUE??? I PURCHASED MY OWN CODE TESTER AND FIGURED THIS OUT ON MY OWN. NOW, FORD STILL DOES NOT HAVE THIS AS A RECALL EVEN THOUGH THIS IS A MAJOR ISSUE WITH THIS MAKE/MODEL. THERE IS AN EXTENDED WARRANTY ON THE PART ITSELF FOR THOSE IN THE SAME SITUATION, HOWEVER, FINDING A DEALER THAT WILL MAKE THE REPAIRS WITHOUT THE CODES IN THE CAR, THAT IS THE REAL DIFFICULTY. THERE IS A CLASS ACTION LAWSUIT FLOATING AROUND FOR THIS ISSUE AS WELL. THIS HAPPENS WHEN THE CAR IS IN DRIVE ON IH 35 IN AUSTIN TEXAS. THIS ALSO HAPPENS WHEN PARKING THE VEHICLE ONCE THE CHECK ENGINE LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222150June 24, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING 20 MPH AND DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE FAILED TO ACCELERATE. ALSO, THE CHECK ENGINE INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE AN OIL CHANGE AND WAS INFORMED THAT THE FAILURE WAS ASSOCIATED WITH NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE CONTACT STATED THAT THE VEHICLE HAD PREVIOUSLY BEEN REPAIRED PER THIS RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,598. *TR CONSUMER STATED ON MY OWN ACCORD ,I BROUGHT THE VEHICLE TO AN AUTHORIZED FORD DEALERSHIP AND WAS TOLD THE VEHICLE WAS FIXED. LESS THAN 60 DAYS LATER THE CHECK ENGINE LIGHT CAME ON AND I HAD AN INDEPENDENT MECHANIC PLACE THE CAR ON THE COMPUTER AND IT CAME BACK THE PURGE VALVE, FUEL TANK AND THE FUEL PUMP- THE RECALLED ITEM(S). I RETURNED TO THE FORD DEALERSHIP WITH THE INFORMATION AND THE RECALL LETTER AND THEY REFUSED TO FIX THE PROBLEM, SAID THEY ALREADY FIXED IT, WHICH WAS NOT TRUE. THEY UPDATED THE COMPUTER SOFTWARE, NEVER REPLACED ANY PARTS. I RETURNED TO THE FORD DEALERSHIP WITH THE DIAGNOSTIC TEST WHICH I PAID FOR BY AN INDEPENDENT MECHANIC AND THE FORD MECHANIC TOLD ME I HAD TO PAY FOR THE SAME DIAGNOSTIC TEST AND IT WOULD COST $150 AND THAT THE PARTS ARE NOT COVERED BY THE RECALL AND THAT FORD WOULD NOT PAY FOR IT. FURTHERMORE, I HAVE CONTACTED THE FORD MOTOR COMPANY AND HAVE SPOKEN WITH A KAMISHA AND THE CASE NUMBER IS #21947630- 1888 631-3788 X77721 AND HAVE YET TO BE GIVEN ANY REASONABLE SOLUTION TO REMEDY THE PROBLEM.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221708June 21, 2019
STEERING
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT WAS UNAWARE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220842June 18, 2019
FUEL/PROPULSION SYSTEM
ENGINE WAS STALLING WHEN I CAME TO STOPS, CHECK ENGLINE LIGHT CAME ON. CODE WAS FOR EVAP SYSTEM. IT WAS FOUND THE CANISTER PURGE VALVE WAS FAULTY, CAUSING THE ENGINE STALLING. KEEPING THE GAS TANK FILLED ABOVE HALF TANK ALLEVIATES THE PROBLEM. WE REPLACED THE PURGE VALVE BUT THE CHECK ENGINE LIGHT REMAINS ON AS WE CANNOT REPROGRAM THE PCM AND I CANT AFFORD TO LET MY CAR SIT AT FORD FOR THREE DAYS BEFORE THEY EVEN LOOK AT IT AND THEN THE EXORBITANT COST TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11220002June 14, 2019
FUEL/PROPULSION SYSTEM
I RECEIVED A NOTICE BACK IN DECEMBER 2018 ABOUT A RECALL ON A POSSIBLE ISSUE WITH MY CAR'S CPV POSSIBLE STICKING AND STALLING CAR. I FEEL FORD HAS EXCEED A REASONABLE TIME FRAME IN COMING UP WITH A SOLUTION TO THIS ISSUE. MAKING SURE I HAVE A 1/2 TANK OF GAS IN MY CAR AT ALL TIMES IS NOT AN ACCEPTABLE SOLUTION TO ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11219728June 13, 2019
STEERING
POWER STEERING ASSIST MOTOR GRINDING. STEERING IS NOT AS RESPONSIVE BUT IT WORKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218891June 10, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE HAD DIFFICULTY ACCELERATING, SHOOK, AND THE TRANSMISSION DOWNSHIFTED INTO A LOWER GEAR WHILE DRIVING 35 MPH. LARRY H. MILLER FORD MESA (460 E AUTO CENTER DR, MESA, AZ 85204, (480) 569-7713) STATED THAT THEY DIAGNOSED THE FAILURE ON A COMPUTER AND IT CHECKED OUT WITH NO ISSUES. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC PRIOR TO THE DEALER AND THEY STATED THAT THE TRANSMISSION WAS STILL COVERED UNDER THE ORIGINAL WARRANTY. THE VEHICLE WAS THEN TOWED TO THE DEALER AND REPAIRED. THE FAILURE RECURRED AND WORSENED. THE VEHICLE WAS CURRENTLY BACK AT THE DEALER. THE MANUFACTURER HAD NOT BEEN CONTACTED. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218299June 6, 2019
STEERING
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WARNING INDICATOR ILLUMINATED. THE CONTACT ARRIVED AT HIS DESTINATION AND TURNED OFF THE VEHICLE. WHEN THE VEHICLE WAS RESTARTED, THE "STEERING FAULT, SERVICE IMMEDIATELY" WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED IN POSITION. THE VEHICLE WAS TOWED TO FRANKLIN FORD (LOCATED AT 175 EAST CENTRAL STREET, FRANKLIN, MA 02038) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING GEAR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 23,276.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217764June 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE FIRST GEAR WAS MALFUNCTIONING AND SLIPPING. THE VEHICLE WAS TAKEN TO ROB SIGHT FORD (13901 WASHINGTON ST, KANSAS CITY, MO 64145, (816) 396-6100) WHERE THEY REPLACED THE CLUTCH. AFTER THE REPAIRS, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. THE MANUFACTURER STATED THAT THERE WAS A DESIGN FLAW WITH THE DOUBLE CLUTCH SYSTEM AND DID NOT OFFER ASSISTANCE WITH THE REPAIRS. THE MANUFACTURER PROVIDED A CASE NUMBER AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS 37,086.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus