Ford Focus Complaints (2002)

971 consumer complaints on file.

#10058903February 24, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
MY 2002 FORD FOCUS HAS HAD A NO START AND STALLING PROBLEM SINCE 9-28-03.I HAVE TAKEN IT TO ELITE FORD IN COVINA CA. THIRTY TIMES OR MORE AND THEY CANT SEEM TO DIAGNOIS THE PROBLEM.I ALSO HAVE A PROBLEM WITH MY FRONT END MAKING A CLUNKING SOUND,THEY SAID IT WAS A SWAY BAR THAT WAS LOOSE AND THEY TIGHTENED IT.THAT PROBLEM STILL EXISTS ALSO.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059302February 19, 2004
AIR BAGS:FRONTAL
WHILE DRIVING 15 MPH IN A PARKING LOT THE CONSUMER LOST CONTROL OF THE VEHICLE AND HIT A BUILDING HEAD ON. THE CONSUMER STATED THAT NEITHER OF THE FRONTAL AIR BAGS DEPLOYED. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10050058February 19, 2004
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING THE VEHICLE, THE CRUISE CONTROL WOULD NOT WORK PROPERLY. THE DEALER WAS NOT NOTIFIED. *PH WHEN THE CONSUMER DISENGAGED THE TRANSMISSION, THE ENGINE BEGAN RACING UNCONTROLLABLY. THE CONSUMER FELT THAT THIS WAS CAUSED BY OMISSION IN THE LOGIC DESIGN OF THE CRUISE CONTROL SYSTEM. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057022February 11, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
I HAVE A 2002 FORD FOCUS, THE BRAKES ARE SHOT ON THIS THING AT ONLY 26000 MILES. CONTACTED FORD ON THE THIS, TO NO AVAIL. DID SOME RESEARCH ON THE WEB AFTER MY CONTACT WITH FORD, AND FOUND THAT THERE ARE HUNDREDS, MAYBE THOUSANDS OF PEOPLE. THAT HAVE A FORD FOCUS THAT HAVE THE SAME PROBLEM. THERE IS NO WAY A VEHICLE SHOULD HAVE BAD BRAKES AT 26000 MILES. IN SOME CASES AS LOW AS 15000 MILES. FORD DOESN'T SEEM TO CARE TO MUCH ABOUT THIS, AT LEAST THATS THE IMPRESSION THAT I GOT WHEN I TALKED WITH THEM. THERE ANYTHING THAT YOU PEOPLE CAN DO ABOUT IT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053717February 10, 2004
AIR BAGS:FRONTAL
WHILE TRAVELING AT 25 MPH VEHICLE WAS INVOLVED IN A COLLISION. THE DRIVER'S AIR BAG DIDN'T DEPLOY. *AK THE VEHICLE WAS DECLARED DEMOLISHED BY THE INSURANCE ADJUSTER. *NM
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10057604February 5, 2004
ENGINE AND ENGINE COOLING
INTERMITTENTLY AT ANY SPEED, THE VEHICLE WILL SHIFT OUT OF DRIVE AND INTO NEUTRAL THEN BACK INTO DRIVE. THE VEHICLE HAS BEEN TO THE DEALER SEVEN TIMES FOR THIS PROBLEM. THE DEALER WILL NOT DO ANYTHING BECAUSE THEY CAN NOT DUPLICATE THE PROBLEM. THE MANUFACTURER IS AWARE OF THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056634February 5, 2004
ELECTRICAL SYSTEM:WIRING, POWER TRAIN:AUTOMATIC TRANSMISSION, LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
WENT TO START CAR AND IT WOULD NOT START. WHEN I TURNED THE RADIO ON THE WINDSHIELD WIPERS WOULD COME ON, WHEN I TURNED THE WIPERS ON THE HEADLIGHTS WOULD GO OFF. FORD DEALER TRIED TO SAY THAT THE CAUSE WAS RELATED TO A REMOTE STARTER THAT HAD BEEN INSTALLED. TOOK IT TO ANOTHER DEALER AND IT WAS FOUND TO BE A PROBLEM WITH THE WIRING. ALSO HAVING TRANSMISSION PROBLEMS AND PROBLEMS WITH THE LOCK ON THE TRUNK. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056383February 3, 2004
ELECTRICAL SYSTEM
AFTER HAVING MY 2002 FORD FOCUS FOR 4 MONTHS THE ENGINE BEGAN TO STALL WILE I WAS DRIVING. WHEN THIS HAPPENED THE RADIO WOULD CUT OUT, THE HEADLIGHTS BEGAN FLICKERING ON AND OFF, AND SOMETIMES THE SPEEDOMETER WOULD DROP TO ZERO AND POP BACK UP WHILE I WAS DRIVING ON THE INTERSTATE. THE PROBLEMS GOT WORSE AFTER AWEEK OR SO. I TOOK IT TO A LOCAL DEALERSHIP AND THEY SAID IT WOULDN'T DO IT FOR THEM SO THEY COULDN'T DO ANYTHING TO FIX IT. IT WOULD STOP DOING IT FOR A MONTH OR SO AND DO IT AGAIN ONCE OR TWICE THEN STOP AGAIN, BUT EVENTUALLY IT GETS PROGRESSIVELY WORSE. I HAVE TAKEN IT IN THREE TIMES AND THEY REFUSE TO ADMIT ANYTHING IS WRONG. I HAVE SPOKEN TO AN ATTORNEY AND AM BEGINING LEMON LAW PROCEEDINGS AGAINST FORD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10056228January 31, 2004
WHEELS
IN ATTEMPTING TO REMOVE THE RIGHT REAR WHEEL AND TIRE ASSEMBLY FROM MY CAR, I FOUND THIS TO BE IMPOSSIBLE-APPARENTLY ,THE CAST WHEEL METAL HAD CORRODED TO THE HUB. THIS MADE AN IMPOSSIBLY DIFFICULT AND POTENTIALLY DANGEROUS PROBLEM OF A NORMALLY ROUTINE ONE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055158January 29, 2004
SEAT BELTS:REAR/OTHER
SEAT BELTS IN THE BACK SEAT HAVE STUCK IN THE RETRACTED POSITION AND COULD NOT BE LOOSENED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055205January 29, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
FAILURE OF HIGH-PRESSURE POWER STEERING HOSE. SUBSEQUENT LOSS OF FLUID CAUSED BEARING IN POWER FLUID PUMP ASSEMBLY TO SEIZE RESULTING IN PULLEY SHEARING OFF AND EXITING VEHICLE FROM UNDER BODY. THE LOSS OF THE PULLEY CAUSED THE ACCESSORY SERPENTINE DRIVE BELT FAILURE, WHICH RESULTED IN ADDITIONAL LOSS OF THE WATER PUMP, ALTERNATOR, AND A/C COMPRESSOR. FLUID ALSO SOAKED ONTO EXHAUST MANIFOLD AND PASSENGER SIDE BRAKE ASSEMBLIES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055206January 29, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CONTROL CABLE ON DUAL STAGE INTAKE MANIFOLD FRACTURED FROM HOUSING, RESULTED IN LOSS OF CONTROL TO VARIABLE INTAKE RUNNERS. VEHICLE EXHIBITED INCREASED IDLE AND DRIVEABILITY PROBLEMS AND STALLING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055212January 29, 2004
SEATS, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
BOLT MOUNTING DRIVER SIDE SEAT TRACKS TO FLOOR PAN LOOSENED. CONTINUED SURGING AND INTERMITTENT STALLING PROBLEM WHILE ACCELERATING AND COMING TO A STOP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055208January 29, 2004
ELECTRICAL SYSTEM:HORN
HORN FAILURE AFTER DRIVING THROUGH NORMAL RAIN (NO SUBMERSION) ON ROADWAYS. HAS OCCURRED ON MULITPLE OCCASIONS AND HORN ASSEMBLIES HAVE BEEN REPLACED TWICE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055209January 29, 2004
ELECTRICAL SYSTEM:HORN
HORN FAILURE AFTER DRIVING THROUGH NORMAL RAIN (NO SUBMERSION) ON ROADWAYS. HAS OCCURRED ON MULTIPLE OCCASIONS AND HORN ASSEMBLIES HAVE BEEN REPLACED. *AK HEAT SHIELD ON CATALYTIC CONVERTOR FELL OFF DUE TO CORROSION NEAR MOUNTING BOLT HOLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057269January 27, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM
CONSUMER HAD CONCERNS ABOUT HER VEHICLE. *PH THE CONSUMER RECEIVED A FUEL PUMP RECALL LETTER THAT WAS FIXED UNDER WARRANTY. *SC THE CONSUMER STATED THE VEHICLE EXPERIENCED ELECTRICAL PROBLEMS IN THE PAST.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055038January 27, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
AT 19,000 MILES I HAD TO REPLACE THE FRONT PADS/ROTORS BECAUSE THE PADS WOE OUT AND HAD CHEWED THROUGH THE ROTORS. THIS IS MY WIFE'S CAR, IT'S NOT DRIVEN HARD, AND NOW AT 33,000 MILES I HAVE TO REPLACE THE FRONT AND REAR PADS, HOPEFULLY THAT'S ALL. THIS CAR IS CRAP AND A RIP OFF. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055840January 26, 2004
SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
ONE OF THE FRONT BALL JOINTS CAME APART AND CAUSED THE VEHICLE TO CRASH INTO A DITCH. FORD IS SENDING A TECHNICIAN TO ASSESS THE VEHICLE. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10048366January 23, 2004
STEERING
DURING THE RAIN WHEN THE VEHICLE IS DRIVEN THROUGH A PUDDLE, THE STEERING WOULD BECOME DIFFICULT. THE STEERING WHEEL WAS HARD TO TURN AND UNMANAGEABLE. AS A RESULT, THE DRIVER LOST CONTROL OF THE VEHICLE AND HIT THE CURB. THE DEALERSHIP INDICATED THAT THIS COULD POSSIBLY BE CAUSED BY THE BRAKES, WHICH WERE REPLACED. THE PROBLEM REMAINED. *PH *SC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10055641January 22, 2004
ENGINE AND ENGINE COOLING:ENGINE
AT ANY SPEED ENGINE CHECK LIGHT CAME ON , AND THEN, ENGINE RUMBLED AND STALLED.VEHICLE STALLED TEN TIMES. A RECALL WAS ISSUED, BUT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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