Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10120941May 15, 2005
AIR BAGS:FRONTAL
FOCUS DRIVER HIT REAR OF ANOTHER VEHICLE AT STOP LIGHT - BOTH FOCUS AIR BAGS DEPLOYED. PASSANGER AIR BAG DOOR HIT WINDSHIELD SO HARD IT SHATTERED WINDSHIELD AND SHARDS OF GLASS WENT EVERY WHERE INSIDE THE VEHICLE. LUCKLY THERE WAS NO PASSANGER OR INJURY COULD HAVE RESULTED FROM FLY GLASS. FOCUS AND OTHER DRIVER WERE NOT INJURED. COMPLAINT IS THE POOR LOCATION OF PASSANGER AIRBAG. WHEN ACTIVATED THE WINSHIELD IS DESTROYED BECAUSE OF THE PASSANGER AIRBAG DOOR. GLASS GOES EVERYWHERE INSIDE VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10117786May 13, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE DRIVING 30 MPH THE VEHICLE STALLED. THE CONSUMER MANAGED TO PULL OVER, AND HAD THE VEHICLE TOWED. THE DEALERSHIP REPAIRED THE FUEL PUMP. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116274May 13, 2005
AIR BAGS:FRONTAL
THE AIR BAGS ON A 2001 FOR FOCUS DEPLOYED WHEN THERE WAS NO IMPACT. FORD WILL NOT TAKE RESPONSIBILITY FOR THIS PROBLEM BECAUSE THE BLACK BOX SAYS THE AIR BAGS DEPLOYED FOR A REASON. THERE WAS NO PHYSICAL DAMAGE WAS DONE TO THE CAR EXCEPT FROM THE AIR BAGS. THERE WAS NO ACCIDENT REPORT TO FILE BY THE POLICE BECAUSE THERE WAS NO IMPACT, WITH ANOTHER VEHICLE OR WITHOUT. SHE WAS DRIVING 10 MPH IN TRAFFIC AND USED HER BRAKES. *AK *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120744May 12, 2005
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES: STARTING TO HAVE ENGINE HESITATION,LOSS OF POWER, SOME SURGING. THE CHECK ENGINE LIGHT HAS BEEN ON FOR A FEW DAYS. THE ENGINE SOUNDS ROUGHER BUT THERE IS NO KNOCKING. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121514May 10, 2005
SERVICE BRAKES, HYDRAULIC, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, ELECTRICAL SYSTEM, SUSPENSION, TIRES, ENGINE AND ENGINE COOLING:ENGINE
2001 FORD FOCUS EXPERIENCING PROBLEMS WITH THE FRONT BRAKES, FUEL PUMP, BATTERY, SWAY BARS AND TIRES. *MR THE CONSUMER REPLACED THE FRONT BRAKES FIVE TIMES, THE RADIATOR WENT OUT, THE THERMOSTAT AND SENSORS PERTAINING TO THE ENGINE LIGHT AD GONE OUT, THE FUEL PUMP AND THE BATTERY WENT OUT AND THE MECHANIC COULD NOT FIND THE PROBLEM. CURRENTLY THE STARTER SHOWED SIGNS OF GOING OUT AND THE VEHICLE NEEDED SWAY BARS AND 4 TIRES. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10121480May 10, 2005
ELECTRICAL SYSTEM:IGNITION, SUSPENSION, ENGINE AND ENGINE COOLING, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM, TIRES:TREAD/BELT
2001 FORD FOCUS IGNITION CYLINDER BROKE, PROBLEMS WITH THE TIRE EQUIPMENT, ENGINE LIGHT ILLUMINATED AND THE SWAY BAR BUSHING NEEDS TO BE REPLACED.*MR THE IGNITION CYLINDER HAD BEEN REPLACED THREE TIMES. THE STEEL BELTS WERE SHOWING THROUGH THE FRONT TIRES AT 54000 MILES. THE SENSOR WHICH CAUSED THE ENGINE LIGHT TO ILLUMINATED WAS REPLACED THREE TIMES. THE FRONT BRAKES WERE REPLACED TWICE. THE BATTERY, RADIATOR, THERMOSTAT AND FUEL PUMP ALSO FAILED. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120260May 9, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: COMPANY NAME IS PRIME HEALTH MEDICAL, INC./ [XXX]. GOT RECALL LETTER ON MAY 6, 2005 ON PART SHE HAS ALREADY FIXED, AND WAS DENIED REIMBURSEMENT BECAUSE SHE DID NOT TAKE IT TO A DEALER, THE PART FAILED BEFORE SHE RECEIVED RECALL LETTER. CALLED DEALER, AND WAS TOLD THEY HAD ON PARTS . PAID $148.58 FOR REAR DOOR LATCH THAT WAS IN THE RECALL. WAS TOLD RECALL PART WAS NOT AVAILABLE UNTIL MIDDLE OF MAY 2005, AND NEEDED TO REPLACE PARTS AS SOON AS POSSIBLE BECAUSE OF BUSINESS AND SAFETY REASONS. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120142May 6, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: 2001 FORD FOCUS THE ACTUAL BRAKE PEDAL BOLTS BROKE, CAUSING THE CONSUMER TO CRASH. SHE STATES THAT WHILE HER SON WAS DRIVING THE VEHICLE THE BOLTS THAT HOLDS THE PEDAL ON BROKE OFF, CAUSING THE ACTUAL PEDAL TO SWING. THE CONSUMER SAYS THAT SHE STILL OWNS THE VEHICLE. THE AIR BAGS DEPLOYED, AND THE CAR IS NOW TOTALED. HIS NECK IS FRACTURED DUE TO THE ACCIDENT. POLICE REPORT IS AVAILABLE AS WELL AS PHOTOGRAPHS.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10118841May 2, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, SEAT BELTS
CONTACT STATED: WHEN THE KEY WAS PUT IN THE IGNITION THE KEY BECAME STUCK. THE CAR WAS AT THE FORD DEALER. AND HAD NOT BEEN REPAIRED. FORD TOLD THE CONSUMER THAT THE STEERING COLUMN MAY HAVE BEEN DAMAGED. IN ADDITION, FORD WAS REPLACING THE FUEL PUMP AND SEAT BELT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10120370April 27, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
COMPLAINT REGARDING FORD'S DECISION TO ISSUE ONLY AN EXTENDED WARRANTY WARNING RATHER THAN A RECALL CONCERNING POTENTIAL FAILURE OF THE FUEL PUMP IN ITS 2000 AND 2001 FORD FOCUS.*MR THE CONSUMER STATED WHILE DRIVING 70 MPH, THE FUEL PUMP FAILED CAUSING AN IMMEDIATE STALL OF THE VEHICLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118436April 25, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
WHILE COMMUTING HOME FROM WORK ON INTERSTATE 95 SOUTH IN THE HOV LANES MY CAR BEGAN TO LOSE POWER. AT THE TIME OF THE INCIDENT, I WAS TRAVELING APPROXIMATELY 55 - 60 MPH, AND I NOTICED THE CAR STARTING TO SLOW DOWN. I HAD TWO OTHER PASSENGERS COMUTING WITH ME, AND HAD TO PULL OVER ONTO THE SHOULDER LANE BEFORE THE CAR COMPLETELY STOPPED. WHILE THE CAR WAS LOSING ITS DRIVING POWER I IMMEDIATELY LOOKED AT MY DASH PANEL TO SEE IF ANY INDICATOR LIGHTS WERE LIT ,AND THERE WAS NO INDICATOR LIGHT TO GIVE ME NOTICE OF WHAT WAS GOING ON WITH MY VEHICLE. AS I PULLED OVER TO THE SHOULDER THE VEHICLE EVENTUALLY STALLED AND FINALLY THE ENTIRE DASH PANEL LIT UP. I CONSIDER MYSELF FORTUNATE THAT MY VEHICLE WAS NOT STRUCK BY ANOTHER CAR DUE TO THE SPEED OF OTHER VEHICLES ON THE ROAD. CONTACTED THE SELLER DEALER , AND HAD MY VEHICLE TOWED TO SHEEHY FORD FOR DIAGNOSIS AND REPAIR. THE SERVICE REPRESENTATIVE CONTACTED ME THE FOLLOWING DAY AND ADVISED ME THAT MY FUEL SYSTEM NEEDED MAINTENANCE, AND MY FUEL PUMP HAD TO BE REPLACED. THE SERVICE REPRESENTATIVE ALSO INFORMED ME THAT MY EXTENDED WARRANTY HAD EXPIRED , AND TOLD ME THAT NEEDED REPARIS WERE NOT COVERED UNDER WARRANTY. UPON PICKING UP MY CAR AFTER REPAIRS WERE DONE, I REVIEWED THE INVOICE AND NOTICED THAT UNAUTHRIZED WORK WAS PERFORMED IN ADDITION TO THE FUEL SYSTEM REPAIR AND FUEL PUMP REPLACEMENT. I IMMEDIATELY CONTACTED THE MANAGER AND DISPUTED THE EXTRA CHARGES. THE MANAGER DID REMOVE THE ADDITIONAL CHARGES. THE TOTAL COST OF THIS SERVICE WAS $261.20. ON APR 25,2005, I CONTACTED FORD MOTOR COMPANY TO INQUIRE ABOUT THE SERVICE, AND I WAS INFORMED THAT SERVICES SHOULD HAVE BEEN COVERED UNDER 03N01AND THEREFORE NO SERIVCE CHARGES SHOULD HAVE BEEN CHARGED TO ME. THIS RECALL MAINTENANCE COVERED PARTS AND LABOR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10119105April 25, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
2001 FORD FOCUS ROTORS (FRONT DRIVER AND PASSENGER SIDE) WERE SHREDDED. THE BRAKE PADS WERE ONLY HALF WORN.*MR *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10118306April 23, 2005
AIR BAGS
HAND BADLY BURNT BY AIRBAG. *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10119052April 22, 2005
SUSPENSION:FRONT:WHEEL BEARING, WHEELS
WHILE DRIVING AT 65, THE LEFT REAR WHEEL CAME OFF. THE CONSUMER PULLED OFF THE ROAD. THE VEHICLE SUSTAINED SOME DAMAGE. THE VEHICLE WAS TOWED. THE DEALER STATED THE WHEEL BEARINGS WERE DEFECTIVE. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10118278April 22, 2005
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
THE LEFT FRONT COIL SPRING OF MY 2001 FORD FOCUS STATION WAGON BROKE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10117960April 15, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
MY WIFE CALLED ME AT WORK AND SAID SHE HAD NO BRAKES AND RAN THROUGH A STOP SIGN. SHE WAS ABLE TO GO TO MY JOB. AFTER LOOKING FOR THE PROBLEM, I NOTICED THAT THE DRIVER'S SIDE FRONT WHEEL WELL HAD BEEN RUBBING ON THE FRONT BRAKE LINE. IT HAD WORN ITSELF INTO THE WHEEL WELL ABOUT A 1/4 INCH. IT FINALLY CRACKED THE BRAKE LINE, CAUSING FLUID AND LOSS OF PRESSURE. I AM IN THE PROCESS OF ORDERING A NEW BRAKE LINE TO INSTALL, AND HAVE A VERY HARD TIME FINDING THIS PART.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116715April 11, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DRUM:SHOES/LININGS
2001 FORD FOCUS REQUIRES COMPLETE BRAKE REPLACEMENT (INCLUDING ROTORS) EVERY 20,000 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116687April 10, 2005
EXTERIOR LIGHTING:BACK UP LIGHTS:SWITCH
THE LIGHT BULB AND FUSES OF THE REAR TURN SIGNALS AND BRAKE LIGHTS MELTED TOGETHER MAKING IT IMPOSSIBLE TO REPLACE THE LIGHTBULBS, THUS THE ENTIRE TAIL LIGHT HAD TO BE REPLACED BECAUSE WHEN IT WAS FINALLY ABLE TO COME OUT THE PLASTIC ON THE LIGHT WAS BROKEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116667April 9, 2005
ELECTRICAL SYSTEM:IGNITION
IGNITION CYLINDER ON 2001 FORD FOCUS LOCKED AND UNABLE TO TURN KEY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10116544April 7, 2005
ELECTRICAL SYSTEM:IGNITION
ON 2 SEPARATE OCCATIONS WITHIN 1 YEAR THE IGNITION WOULD NOT TURN. LOCKED UP. FORD REPLACED BOTH TIMES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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