Ford Focus Complaints (2015)

1,034 consumer complaints on file.

#11234361July 24, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
THERE WAS A RECALL ISSUED FOR MY CAR AND THE MANUFACTURER HAS NOT PROVIDED A REMEDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234384July 24, 2019
POWER TRAIN
CAR HESITATES WHEN ATTEMPTING TO ACCELERATE FROM STOP, HESITATION WHEN COASTING AND APPLYING THROTTLE, SHUDDERING (SOMETIMES SEVERE) AFTER EACH GEAR SHIFT FROM STOP TO FIRST, FIRST TO SECOND, SECOND TO THIRD. CLUTCH FEELS LIKE IT'S SLIPPING MID-GEAR IN FIRST, SECOND AND THIRD GEAR. CAR WENT INTO LIMP MODE ON FREEWAY AND CAUSED A JAM WHILE I NURSED IT OVER TO THE RIGHT SHOULDER TO GET OUT OF THE WAY OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233899July 22, 2019
POWER TRAIN
I PAID $2,373.20 FOR REPAIRS TO THE CLUTCHES/TRANSMISSION FOR OUR DAUGHTER'S 2015 FORD FOCUS. ACCORDING TO THE DETROIT FREE PRESS, FORD HAS INSTRUCTED ITS DEALERS TO PAY FOR THESE EXACT REPAIRS, AFTER WE HAD ALREADY PAID FOR OUR REPAIRS. SO, I AM ASKING FOR A REIMBURSEMENT FOR THE AMOUNT WE PAID TO REPAIR THE 2015 FORD FOCUS. HTTPS://WWW.FREEP.COM/STORY/MONEY/CARS/FORD/2019/07/18/FORD-FOCUS-DPS-6-TRANSMISSION-FIESTA/1766990001/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234019July 22, 2019
POWER TRAIN
WE STARTED HAVING ISSUES WITH THE CAR BUCKING UPON ACCELERATION, NOT SHIFTING CORRECTLY, WHEN YOU SLOW DOWN AND THEN START AGAIN IT HESITATES. WE ALMOST GOT STRANDED IN BUMPER TO BUMPER TRAFFIC BECAUSE THE CAR WAS ACTING LIKE IT WANTED TO STALL OUT. MY HUSBAND WAS ALSO DRIVING IT SLOW ONE DAY ON A REALLY BUMPY BACK ROAD AND LOST USE OF THE CAR. HE WAS NOT ABLE TO USE DRIVE OR REVERSE. HE HAD TO TURN THE CAR OFF AND THEN ON JUST TO BE ABLE TO GET HOME. ALTHOUGH OUR CAR IS OUT OF IT'S NORMAL WARRANTY, OUR MECHANIC TOLD US THAT FORD EXTENDED THE WARRANTY BECAUSE OF ALL THE ISSUES WITH THIS CAR, BUT UNFORTUNATELY WHEN I TOOK IT TO THE DEALER THEY SAID IT WAS OUR CLUTCH AND RIGHT NOW FORD IS NOT COVERING THE CLUTCHES EVEN THOUGH IT IS THEIR FAULTY TRANSMISSIONS THAT ARE CAUSING THE CLUTCHES TO GO. I CALLED FORD CUSTOMER SUPPORT AND THEY SEEMED VERY DISINTERESTED IN THE PROBLEM. WHEN I ASKED THE SERVICE MAN WHY WE WEREN'T TOLD ABOUT THESE ISSUES UPON OUR PURCHASE HE SAID, WELL THEN THEY WOULDN'T MAKE MONEY. I AM VERY UPSET THAT FORD IS ALLOWED TO GET AWAY WITH THIS. I HAVE CHECKED TONS OF WEBSITES AND IT'S THE SAME PROBLEM TIME AFTER TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233718July 21, 2019
POWER TRAIN
AFTER DRIVING LIKE FOR 30 MINUTES IF I MAKE COMPLETE STOP AND WHEN I PRESS GAS PADDLE MY CAR STARTS SHAKING AND HARD TO GET PICK UP. IT SHAKES FOR COUPLE OF TIME AND THEN GOES NORMAL. AND WHILE DRIVING ALSO I CAN FEEL THE SAME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232997July 18, 2019
POWER TRAIN
TRANSMISSION WENT INTO TO NEUTRAL AT HIGHWAY SPEED. WAS FORCED TO DRIFT ONTO THE SHOULDER, SHUT OFF VEHICLE AND RESTART. HAPPENED TWICE TODAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233030July 18, 2019
STEERING
AT 56,000 MILES, THE VEHICLE'S POWER STEERING FAILED. THIS RESULTED IN HEAVY AND INACCURATE STEERING INPUTS WHICH COULD RESULT IN AN ACCIDENT. FORD IS QUOTING A REPAIR BILL IN EXCESS OF $2,400. I DO BELIEVE THAT THE PROBLEM IS RELATED TO THE RECALL IN 2018 AFFECTING 1/2 MILLION FORDS AND THE RECALL FROM 2014 AFFECTING OVER 1 MILLION FORDS FOR SIMILAR STEERING RELATED ISSUES AND PREMATURE FAILURE. I HAVE NEVER HAD STEERING FAIL AND HAVE OWNED MANY VEHICLES OVER 200K MILES INCLUDING MY 1989 F250. THE TECHNICIAN SAID UPON INSPECTION THAT THE STEERING GEAR WAS FULL OF WATER AND DIRT CAUSING CORROSION. I'M A NORMAL COMMUTER ON EVERYDAY ROADS. HE SPECIFICALLY SAID IT'S NOT ANYTHING THAT I COULD HAVE DONE THAT CAUSED THE PROBLEM. HE SAID THE BOOTS WERE COMPLETELY IN TACT AND HE COULDN'T COMMENT ON HOW THE CONTAMINANTS ENTERED THE STEERING GEAR. THIS LEADS ME TO BELIEVE IT IS FAULTY DESIGN. IF IT WERE ANYTHING OTHER THAN STEERING OR BRAKES, I PROBABLY WOULD NOT BE VOICING MY CONCERNS IN THIS FORUM BECAUSE THIS REPRESENTS A HUGE SAFETY CONCERN. FORD MUST CAST A WIDER NET WITH REGARD TO EXISTING RECALLS AND THE 2015 FOCUS SHOULD ALSO BE INCLUDED. AS OF THIS WRITING THERE ARE 47 OTHER REPORTS TO NHTSA FOR THIS CAR AND PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233080July 18, 2019
POWER TRAIN
THE VEHICLE WAS STOPPED BUT WHEN I TRIED TO ACCELERATE IT HESITATED AND STARTED TO SHUDDER. PROBLEM WAS THE CLUTCH IN THE AUTOMATIC TRANSMISSION. THIS HAS BEEN REPLACED 5 TIMES AND FORD STILL HAS NO FIX FOR THIS DEFECTIVE TRANSMISSION. THIS WAS ON A SIDE STREET ATTEMPTING TO PULL OUT ONTO A BUSY NUMBERED ROADWAY. THIS ALMOST RESULTED IN A COLLISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11233121July 18, 2019
POWER TRAIN
THE CAR IS SLIPPING WHEN TAKING OFF FROM A RED LIGHT OR STOP SIGN CAUSING IT TO STALL AND CREATING WHAT COULD POSSIBLY BE A DANGEROUS SITUATION. THIS IS THE 3RD TIME IN THE 3 YEARS OF OWNING THIS VEHICLE THAT WE HAVE HAD TO DEAL WITH THIS EXACT ISSUE AND THE DEALERSHIP HAS REPLACED A 'PART' ON THE TRANSMISSION WHICH EVIDENTLY ISN'T THE SOLUTION TO THE PROBLEM SEEING THAT IT CONTINUES TO HAPPEN. THIS CAR BELONGS TO MY DAUGHTER AND SHE IS ENROLLED IN COLLEGE WHICH 2 HOURS AWAY FROM HOME AND THE CAR ONLY HAS 57,205 MILES ON IT. THE EXTENT OF THIS ISSUE, THE FACT THAT IT COULD RESULT IN AN UNNECESSARY ACCIDENT OR LEAVE HER STRANDED ON THE SIDE OR MIDDLE OF A HIGHWAY OR INTERSTATE LEAVES ME VERY CONCERNED FOR HER SAFETY. I WOULD FEEL BETTER AS A PARENT KNOWING THAT MY CHILD WAS IN A SAFE VEHICLE, WHICH I THOUGHT SHE WAS WHEN WE PURCHASED THE CAR BUT NOW I'M QUESTIONING THIS DECISION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232673July 17, 2019
POWER TRAIN
I PICKED UP MY CAR LAST WEEK FROM THE DEALERSHIP AFTER HAVING THE CLUTCH REPLACED. WHEN I LEFT WORK ON MONDAY 7/15, MY CAR WOULD NOT SHIFT WHILE I WAS ACCELERATING IN TRAFFIC. IT WAS OVER 5,000 RPMS...I HAD TO GO ACROSS LANES OF TRAFFIC TO PULL MY CAR OVER AND WAS HONKED AT SEVERAL TIMES. I WAS ALSO REAR ENDED IN DEC 13, 2016 WHILE ACCELERATING BUT MY CAR SLIPPED INTO NEUTRAL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11232817July 17, 2019
POWER TRAIN
FORD'S AUTOMATIC TRANSMISSION HAS CONSTANTLY SHUDDERED WHEN STARTING AND SHIFTS IN A JERKING, HESITATING MANNER. FORD REPLACED THE CLUTCH PLATES WHICH PROVIDED MINIMAL IMPROVEMENT. FORD HAS SAID THE WARRANTY ON THIS TRANSMISSION HAS BEEN EXTENDED TO 100,000 MILES. I BELIEVE THIS IS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232273July 16, 2019
ENGINE, UNKNOWN OR OTHER
CAR HESITATES AND DOES NOT SHIFT SMOOTHLY. TAKE OFFS ARE DANGEROUS BECAUSE CAR SHIFTS RADICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232294July 16, 2019
POWER TRAIN
VEHICLES LURCHES AND SHIMMIES WHEN TRYING TO TAKE OF , IN TOWN TRAFFIC , IT WON'T HARDLY PULL ITSELF , SHIMMIES VERY HARD AND MAKE GRINDING NOISES, LURCHES SO HARD I AM AFRAID IT IS GOING TO LURCH IN FROM OF OTHER MOVING TRAFFIC OR LURCH INTO SOMEONE IN FRONT OF ME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232321July 16, 2019
POWER TRAIN
TOOK IT TO THE DEALER A YEAR AFTER I BOUGHT IT NEW, TRANS PROBLEMS ( SHUTTERING ) THEY FIXED IT , A YEAR AND A HALF LATER IT IS SHUTTERING AGAIN. I ALSO HAD A 2014 FOCUS ,DID THE SAME THING. FORD KNEW ABOUT THIS BECAUSE MY NEIGHBOR IS A PROTOTYPE MECHANIC IN DEARBORN, AND HE SAID THEY NEVER FIXED THE PROBLEM. I HAVE ALWAYS OWNED FORDS, NEVER AGAIN, IN FACT I BOUGHT A TOYOTA, AND WHEN I GET RID OF THIS POS, I WILL BUY ANOTHER TOYOTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232439July 16, 2019
POWER TRAIN
SHORTLY AFTER PURCHASING MY FORD OWNED USED FOCUS I NOTICED A SHUDDER IN THE TRANSMISSION. I TOOK IT BACK TO THE DEALER AND WAS TOLD THE CLUTCH NEEDED REPALCED UNDER WARRANTY BUT PARTS WEREN'T AVAILABLE I WAITED 6 WEEKS FOR PARTS. THE REPAIRS TOOK ABOUT A WEEK. AFTER ABOUT 3 THOUSAND MILES WHILE TRAVELING ON AN INTERSTATE THE CAR LOST POWER. I DISCOVERED IT WOULD ONLY GO IN 1ST OR SECOND GEAR USING MANUAL SHIFTING. I WAS ABLE TO EVENTALLY GET TO MY LOCAL FORD DEALER AND WAS TOLD CLUTCH NEEDED REPLACING. ANOTHER THREE WEEK WAIT ON PARTS. IMMEDIATLY AFTER GETTING THE CAR BACK I NOTICED THE SHUDDER WAS BACK. I RETURNED TO MY LOCAL DELER WHERE I WAS TOLD ANOTHER PART IN THE TRANSMISSION WAS BROKEN. IT WAS REPLACED. I DROVE THE CAR ANOTHER 15,000 MILES WHEN THE SHUDDER CAME BACK. AGAIN I RETURNED TO THE DEALER WHERE I WAS TOLD THE CLUTCH WOULKD NEED TO BE REPLACED AT A COST OF $2,600 BECAUSE IT WAS NOW OUT OF WARRANTY. I COMPLAINED AND WAS EVENTUALLY CHARGED $1,100 FOR THE CLUTCH REPLACEMENT. I HAVE OWNED NEARLY 30 FORD VEHICLES IN MY LIFE BUT I HAVE NEVER HAD AN EXPERIENCE LIKE THIS WITH ANY OTHER. I AM PERPLEXED THAT FORD SEEMS OBLIVIOUS TO THE PROBLEMS THIS CAR HAS CAUSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232610July 16, 2019
POWER TRAIN
THIS VEHICLE STUTTERS UPON ACCELERATION. IT'S FEELS LIKE IT'S BUCKING AFTER COMING TO A FULL STOP AND THE PUTTING THE FOOT ON THE GAS IN DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232162July 16, 2019
ENGINE
TAKATA RECALL, MY CAR JUST STARTS TO LOSE BREAK FLUID REAL QUICK AND NOW THE ENGINE HAS BEEN OVER HEATING FOR THE PAST COUPLE DAYS AND IT HAS STARTED OFF OF KNOW WHERE. I'VE BEEN KEEPING UP WITH THE MAINTENANCE AND IT HAS BEEN MESSING UP LATELY. IT'S A PRACTALLY BRAND NEW CAR WITH VERY LOW MILEAGE I'VE HAD IT FOR 7 MONTHS AND IT'S BEEN GIVING ME A LOT OF PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232213July 16, 2019
POWER TRAIN
CLUTCH REPLACED TWICE THEN CAR QUIT (WOULDN'T ACCELERATE WHEN GAS WAS PUSHED) IN AN INTERSECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232256July 16, 2019
POWER TRAIN
CAR JERKS AND SHUTTERS PULLING OUT OR AT A RED LIGHT. IN THE MOUNTAINS IT WOULDN'T EVEN PULL UP A BIG HILL TO THE CABIN. I'D HAVE TO GET A HEAD START AND COULDN'T JUST DRIVE NORMAL, IT WOULD JUST JERK! THIS IS DISTURBING SINCE I WAS ON THE SIDE OF A GIANT HILL! STARTED ROLLING BACKWARDS. WORKS ON YOUR NERVES! FORD SHOULD BUY BACK THIS CAR! I'VE BEEN COMPLAINING SINCE THE FIRST YEAR I GOT THE CAR. EVEN TO THE TENNESSEE LEMON LAW!! THIS HAS SOURED ME ON A FORD VEHICLE! IT'S JUNK!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11231856July 15, 2019
POWER TRAIN
FIRST, FROM A FULL STOPPED OR STATIONARY POSITION THEN ACCELERATING OR IN MOTION THE CAR STARTED TO PUTTING OR SLIPPING WITH THIS AUTO TRANSMISSION GEAR OR WAS HAVING A ISSUE SHIFTING FROM 1ST TO 2ND GEAR WHILE DRIVING OR HESITATING BADLY, AND THE CHECK ENGINE LIGHT CAME ON, I GOT THE CHECK ENGINE LIGHT CHECKED BY AUTO ZONE AND A PERSONAL MECHANIC AND THE HAND HELD DEVICE SHOWED EACH TIME "NO DATA FOUND" HMMM, SECOND, WHILE THE CHECK ENGINE LIGHT WAS ON AND PLACING THE CAR IN PARK, I THEN HAD TO PLACE THE CAR IN REVERSE AND THE CAR WOULD NOT MOVE IN THE REVERSE POSITION! BUT AFTER TURNING THE CAR OFF IN THE PARK POSITION AND LETTING IT SET FOR 5-10 MINS, THE CAR STARTED AND I PLACED IT IN THE REVERSE POSITION AND IT WORKED HMMM. AND THESE TWO ISSUES HAS HAPPENED TO MANY TIMES (6) FOR ME TO FEEL SAFE DRIVING THIS VEHICLE WHILE MERGING INTO HIGHWAY TRAFFIC AND DRIVING IN CITY STOP AND GO TRAFFIC NOW OR AT THIS TIME AND I'AM TAKING IT TO A FORD DEALER TO ADDRESS THIS PROBLEM TODAY. NOTE: I ONLY HAVE PICTURES OF WHEN THE CHECK ENGINE LIGHT CAME ON IN MY CELL PHONE WITH THE DIFFERENT MILEAGE WHEN THE CHECK ENGINE LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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