Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10160350June 21, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
2000 FORD FOCUS IGNITION LOCK CYLINDER FAILURE. IGNITION SWITCH WON'T TURN WHEN TRYING TO START VEHICLE. VEHICLE HAD TO BE TOWED TO FORD DEALERSHIP TO HAVE IGNITION LOCK CYLINDER REPLACED. THIS CYLINDER WAS REPLACED IN 2003 AT THE COST OF $200 AND HAD TO RECENTLY BE REPLACED AGAIN. THIS DEFECT LEAVES THE OWNER STRANDED. I HAVE NEVER HEARD OF ANYONE HAVING TO REPLACE THIS CYLINDER IN A VEHICLE - LET ALONE HAVING TO REPLACE ONE TWICE IN THE SAME VEHICLE. WHEN PAYING FOR MY SECOND REPLACEMENT IN JUNE 2006 THE CASHIER AT THE DEALERSHIP SAID THAT ALL OF THE EARLY YEAR FOCUS MODELS SEEM TO HAVE THIS ISSUE. CASHIER SAID THAT THEY KNEW WHAT WAS WRONG WHEN THEY SAW A FOCUS BEING TOWED IN - IGNITION LOCK CYLINDER. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160217June 20, 2006
FUEL SYSTEM, GASOLINE
I PURCHASED MY 2000 FORD FOCUS IN 2001 AND FEEL AS IF I HAVE SPENT MORE TIME IN THE SHOP FOR RECALLS AND REPAIRS THAN I HAVE DRIVING IT. IN MARCH 2003, I WAS DRIVING 65 MPH ON THE HIGHWAY WHEN THE CAR DIED WITHOUT WARNING. I WAS BARELY ABLE TO MAKE IT SAFELY TO THE SHOULDER AND REQUIRED A TOW TO THE DEALERSHIP. THEY FIXED THE PROBLEM WHICH WAS APPARENTLY RELATED TO THE RECALL FOR THE FUEL DELIVERY MODULE. THE CAR RAN FINE UNTIL RECENTLY WHEN IT AGAIN BEGAN TO HESITATE, SURGE, AND STALL (ESPECIALLY IF THE AIR CONDITIONER IS ON, WHICH I NOW CANNOT RUN AND I LIVE IN TENNESSEE WHERE THE TEMPERATURES ARE REGULARLY IN THE 80'S AND 90'S). I TOOK THE CAR TO THE FORD DEALERSHIP YESTERDAY AND TOLD THEM I AM HAVING THE SAME PROBLEM I HAD BEFORE WHEN THE RECALL WAS APPARENTLY FIXED. THEY SAID TO COME BACK THE NEXT DAY AND THEY WOULD LOOK AT IT BUT IT WOULD NOT BE COVERED UNDER THE RECALL OR WARRANTY BECAUSE IT WAS ALREADY FIXED ONCE AND IT'S ONLY GUARANTEED FOR 12 MONTHS. THIS CAR IS A LEMON IF THERE EVER WAS ONE. I WILL NEVER AGAIN PURCHASE AN AMERICAN-MADE CAR IF THEY ARE ABLE TO GET AWAY WITH RIPPING OFF CONSUMERS THE WAY THEY DO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160252June 20, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS, SUSPENSION:FRONT:MACPHERSON STRUT
BROKEN SPRING IN FRONT OF 2000 FORD FOCUS. LEADING TO OTHER UNSAFE CONDITIONS ON THE CAR. STRUT BEARINGS,CONTROL LINKS UNSTABLE STEERING VIBRATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160269June 20, 2006
ELECTRICAL SYSTEM:IGNITION
THIS IS ABOUT MY 2000 FORD FOCUS. 1. KEY IS FITTED IN TO THE IGNITION BUT WILL NOT START THE CAR OR COME OUT OF THE IGNITION. 2. CONSEQUENCES ARE THAT I WAS STRANDED UNTIL THE TOW TRUCK CAME TO HAUL THE CAR AWAY. 3. I NEW IGNITION HAD TO BE INSTALLED FOR $400. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159936June 15, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
DT*: THE CONTACT STATED AFTER PARKING THE VEHICLE THE IGNITION FAILED TO RELEASE THE KEY. THERE WERE NO PREVIOUS PROBLEMS WITH THE IGNITION. UPON INSPECTION THE DEALERSHIP DETERMINED THE IGNITION SWITCH NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159964June 15, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
DRIVING DOWN THE ROAD AND THE CAR STARTS TO SLOW DOWN, EVEN WITH ME PUSHING THE GAS. I PULLED OVER SAFELY AND THE CAR STALLED. I TURNED THE KEY OFF THINKING IT WAS GOING TO BE LIKE LAST TIME AND I WOULD JUST HAVE TO START IT UP AGAIN. NOT THIS TIME, IT ACTED LIKE IT WAS OUT OF GAS BUT WITH A HALF A TANK THAT COULD NOT BE IT. I LATER GOT THE CAR BACK TO MY HOUSE AND STARTED LOOKING AROUND. I FOUND A RUBBER HOSE THAT WAS BEING COMPRESSED IN WHEN EVER I TRIED STARTING THE CAR. LATER I FOUND THAT THE HOSE LEAD BACK TO THE GAS LINE. I THEN OVER TIME STARTED LOOKING THIS UP ON THE NET AND FOUND OUT THAT IT COULD BE A RECALL AND I AM WRITING TO LET YOU KNOW MY STORY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159852June 14, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
DT*: THE CONTACT STATED WHILE TRAVELING 25 MPH, THERE WAS A LOUD POP AS THOUGH SOMETHING HIT UNDERSIDE THE VEHICLE. THE STEERING THEN PULLED TO THE RIGHT. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT REPAIR SHOP THAT DETERMINED BOTH FRONT COIL SPRINGS FRACTURED AND THE SPRINGS WERE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159870June 14, 2006
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE, EQUIPMENT:ELECTRICAL:ANTI-THEFT DEVICES, ELECTRICAL SYSTEM:IGNITION
2000 BLACK FORD FOCUS ZX3 MY KEY (SAME KEY THAT CAME WITH THE CAR) WILL NOT START MY CAR. . . .IT WILL NOT TURN OVER AT ALL. AND ALSO I CAN'T GET MY STEERING WHEEL TO UNLOCK TO MAKE MATTERS WORST. THIS PROBLEM DOESN'T HAPPEN OFTEN BUT IT HAPPENS MORE THAN IT SHOULD, AND THIS TIME I CAN'T EVEN GET IT TO START AT ALL. IT HAPPENS ABOUT 3 TIMES A YEAR AND I CAN GET MY CAR GOING IN ABOUT AN HOUR. BUT, THIS TIME MY CAR HAS BEEN SITTING IN MY DRIVE WAY FOR 3 DAYS NOW. I HAVE CALLED THE DEALERSHIP 3 TIMES. THE FIRST TIME SOMEONE GAVE ME ADVICE BUT, IT DIDN'T HELP. AND THE LAST 2 TIMES THEY HAVE FAILED TO CALL ME BACK! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159878June 14, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
FOR THE SECOND TIME MY WIFE HAS BEEN STRANDED BECAUSE THE IGNITION LOCK CYLINDER ON OUR 2000 FORD FOCUS LOCKED UP AND THE KEY WOULD NOT TURN RESULTING IN THE CAR HAVING TO BE TOWED AND THE CYLINDER REPLACED AT A COST OF $349.00 TO ME. THE DEALER DENIES THAT ANY SERVICE BULLETIN WAS EVER ISSUED BY FORD CONCERNING THIS PROBLEM AND THAT IS NOT TRUE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159682June 13, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
LEFT FRONT SUSPENSION SPRING BROKE AFTER RIDING OVER A MANHOLE COVER AT LOW SPEED. THE VEHICLE MADE A GRINDING NOISE AND IT WAS PARKED IN THE NEAREST PARKING GARAGE. THE DAMAGED TIRED HAD TO BE REMOVED AND REPLACED WITH THE SPARE TO MOVE THE CAR BACK OUT OF THE PARKING GARAGE TO BE TOWED. THIS TIRE WAS ALSO DAMAGED (HOWEVER, THE DAMAGE WAS LESS SEVERE). THE CAR WAS THEN TOWED TO THE NEAREST DEALERSHIP. THE COIL SPRING CLEAVED UNDER THE RUBBER SHIELDING AND DAMAGED THE LEFT FRONT TIRE. IF THIS HAD OCCURRED AT HIGHWAY SPEEDS, THE TIRE WOULD HAVE PUNCTURED AND CAUSED SIGNIFICANT DAMAGE AND POSSIBLY INJURY/DEATH. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159694June 13, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK CYL IN MY 2000 FORD FOCUS LOCKED UP AND WILL NOT TURN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159368June 8, 2006
TIRES:SIDEWALL
TIRE SEPARATION/CRACKING LINGLONG L688 TIRES 205 40 ZR 17. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158995June 5, 2006
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I TOOK MY VEHICLE TO THE LOCAL FORD DEALER ON MARCH 2, 2006 AFTER I WAS HAVING TROUBLE WITH IT STALLING AND THEN IT WAS HARD TO RESTART. THEY REPLACED THE FUEL PUMP AND FUEL FILTER. THEN ON MAY 19, I TOOK THE CAR IN AGAIN TO HAVE A RECALL ON THE LOCKS FIXED AND TO ASSESS THE CHECK ENGINE LIGHT BEING ON. I WAS TOLD THAT THEIR WAS AN EVAP LEAK AT THE GAS CAP AND ONE WOULD BE ORDERED FOR ME. DURING THIS WAIT I EXPERIENCED A STRONG GAS SMELL SURROUNDING THE VEHICLE AND COMING UP THROUGH THE VENTS. THEN ON JUNE 4 (THE CAP STILL NOT REPLACED), I WAS GETTING POOR GAS MILEAGE. AS I WAS BACKING OUT OF A DRIVEWAY I NOTICED A STRING OF GAS. AS I WAS DRIVING DOWN THE ROAD I WAS LOSING GAS. I WENT FROM HALF A GALLON TO E IN LESS THAT 8 MIN. UNTIL I ARRIVED AT MY DESTINATION AND THE CAR DIED. I PUT IT IN NEUTRAL AND ROLLED TO SAFETY. THEN I HAD TO HAVE IT TOWED TO MY LOCAL FORD DEALER WHO IS CURRENTLY ASSESSING THE SITUATION....PLEASE HELP!!! PREVIOUS PROBLEMS INCLUDES, BUT IT IS NOT LIMITED TO THE FOLLOWING PROBLEMS (CUTS OUT, DIES, HESITATES{COIL PACK REPLACED}, THE KEY NOT FITTING INTO THE IGNITION {JAMMED THE KEY IN & WD40}. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158874June 2, 2006
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, EQUIPMENT
IN JULY 2005 MYSELF AND MY CHILDREN WERE DRIVING MY 2000 FORD FOCUS LX ON THE FREEWAY AND WE WERE IN THE FAST LANE WHEN OUR CAR STARTED TO STALL AND WERE UNABLE TO GET GAS TO THE CAR. WE LATER TOOK IT TO BE CHECKED AND FOUND OUT THE FUEL PUMP MODULE WAS NOT PUTTING FUEL INTO THE CAR AND WE HAD TO REPLACE IT. WE LATER FOUND OUT THAT IT HAD BEEN REPLACED ONCE BEFORE. SO WE HAD IT FIXED AND ON MAY 30 2006 ALSO DRIVING ON THE FREEWAY BY CAR BEGAN TO STALL AND NOT WANT TO MOVE WELL. SO ONCE AGAIN I TOOK IT TO BE LOOKED AT AND FOUND OUT THAT THE SAME PROBLEM AS BEFORE WITH THE FUEL PUMP MODULE WAS ACTING UP AGAIN AND NEEDED TO BE REPLACED. I HAVE NOT FIXED IT YET DUE TO ALREADY FIXING IT WITHIN A YEARS TIME AND HAVE FOUND OUT THAT THERE WAS A RECALL ON MY CAR AND FOUND OUT THE RECALL WAS NOT DONE ON MY CAR DUE TO THE VIN # NOT BEING INCLUDED IN THE ORIGINAL RECALL BULLETIN. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158768June 1, 2006
ELECTRICAL SYSTEM:IGNITION
MY 2000 FORD FOCUS HAS LESS THAN 55 THOUSAND MILES WHICH I JUST PURCHASED 3 MONTHS AGO. MY IGNITION FROZE, KEY WOULD NOT TURN. THANK GOODNESS IT WAS HOME IN THE GARAGE. I COULD HAVE BEEN AT THE LAKE OR ANYWHERE AND BEEN STRANDED. THE TOW TRUCK JUST HAULED IT OFF. THIS SEEMS TO BE A RECURRING PROBLEM WITH FORD FOCUS I HAVE LEARNED. WHY IS THIS NOT A RECALL PROBLEM. THIS WILL BE MY LAST FORD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158611May 30, 2006
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
FORD 2000 FOCUS IGNITION LOCKED, AAA SAID THIS IS A HUGE PROBLEM WITH FOCUS AND NO RECALLS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158164May 24, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
BOTH OF MY REAR BRAKE LIGHTS HAVE STOPPED WORKING. THE TRUNK LIGHT WORKS FOR BRAKING, AND THE TAIL LIGHTS WORK, BUT NOT FOR BRAKING. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158216May 24, 2006
ELECTRICAL SYSTEM:IGNITION
I OWN A 2000 FORD FOCUS. I INSERTED THE KEY INTO THE IGNITION AND THE KEY WOULD NOT TURN. I TRIED AGAIN SEVERAL TIMES, BUT DID NOT WORK. HAD TO END UP GETTING THE CAR TOWED TO A MECHANIC WHERE THEY REPLACED THE IGNITION LOCK CYLINDER. DID I MENTION THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST THREE YEARS? I DID AN ONLINE SEARCH WITH THE WORDS FOCUS AND IGNITION AND GOT NUMEROUS OTHER REPORTS OF SIMILAR INCIDENTS. DO YOU EVEN READ THESE THINGS? HOW LONG DO YOU ALLOW A COMPANY TO GET AWAY WITH THIS TYPE OF THING? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158119May 23, 2006
ELECTRICAL SYSTEM:IGNITION
I CANNOT INSERT THE KEY INTO THE IGNITION OF 2000 FORD FOCUS. NEVER HAD A PROBLEM LIKE IT BEFORE. CALLED LOCKSMITH AND WAS TOLD THIS IS A VERY COMMON PROBLEM WITH MY MAKE/MODEL. TUMBLER HAS TO BE REPLACED, AT A COST OF APPROXIMATELY $150.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10158126May 23, 2006
FUEL SYSTEM, GASOLINE
MY FORD VIN [XXX] IS HAVING THE SYMPTOMS AS PER NHTSA CAMPAIGN ID NUMBER: 03V482000 AND MEETS THE SPECIFICATIONS OF THIS RECALL, BUT FORD SAYS THAT MY CAR DOESN'T QUALIFY FOR RECALL 03N01 BECAUSE THEY SAY THE RECALL IS NOT MANDATORY AND IS NOT A SAFETY RECALL. I'M DRIVING A 2000 FORD FOCUS ZTS AND AFTER RUNNING THE TANK LOW ON FUEL, THE ENGINE IS NOW HESITATING AND HAS A LOSS OF POWER. I REPORTED TO THE SERVICE TECH THAT MY CAR WAS HAVING THESE PROBLEMS AND THE CIRCUMSTANCES THAT PRECEDED THE CHANGE IN THE CAR'S PERFORMANCE. THEY SAID THEIR COMPUTER'S DIAGNOSTIC OF THE SITUATION DIDN'T INDICATE A PROBLEM WITH THE FUEL DELIVERY MODULE. *JB UPDATED 07/16/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus