Ford Focus Complaints (2001)

1,761 consumer complaints on file.

#10130727July 31, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS SEDAN, 21,000 MILES. IGNITION SWITCH COMPLETELY FAILED AROUND 1.5 YEARS AGO AND WAS REPLACED UNDER WARRANTY. NOW HAS COMPLETELY FAILED AGAIN AND WILL REQUIRE COMPLETE REPLACEMENT. DANGEROUS!!! THIS IS MY DAUGHTER'S CAR, PURCHASED NEW TO PROVIDE HER SAFE TRANSPORTATION, AND CANNOT COUNT ON IT EVEN TO START RELIABLY FOR HER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130615July 29, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
I WENT OUT TO MY 2001 FORD FOCUS ZX3 AND TRIED TO START IT UP AND THE KEY WOULDN'T TURN. THE IGNITION SWITCH WOULD NOT UNLOCK. IN CALLING PEFFLEY FORD DEALERSHIP THEY INFORMED ME THAT IT WOULD COST OVER THREE HUNDRED DOLLARS TO FIX. I HAVE HAD OTHER CARS FOR YEARS AND NEVER HAD SUCH A PROBLEM, BUT ON LOOKING ON THE INTERNET IT SEEMS TO BE A COMMON AND MOST FREQUENT PROBLEM WITH FORD FOCUSES. COULD YOU PLEASE LOOK INTO THIS AND TELL ME IF THERE IS A RECALL ON THIS PROBLEM? THANK-YOU SO VERY MUCH! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130415July 28, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
DT: CONTACT STATED CAR WOULD NOT GO OVER 60 MPH. SHE TOOK VEHICLE TO A DEALER, AND THEY TOLD HER THE EGR VALVE WAS BAD. SHE HAD NOT HAD THE VALVE REPLACED YET. SHE NOTICED THE PROBLEM ON 7-23-05. SHE HAS BEEN ON THE INTERNET AND FOUND LOTS OF FUEL RELATED PROBLEMS; BUT NOTHING SPECIFIC TO THE EGR VALVE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10130429July 28, 2005
ELECTRICAL SYSTEM:IGNITION
I HAVE HAD MY 2001 FORD FOCUS ZX3 FOR ABOUT 3 AND HALF YEARS. RECENTLY, THE IGNITION CYLINDER HAS ALREADY NEEDED TO BE REPLACED. IGNITION CYLINDERS ARE SUPPOSED TO LAST FOR A LONG TIME. THE REASON WHY I BOUGHT THIS CAR WAS BECAUSE IT WAS DEPENDABLE. IF PROBLEMS LIKE THIS ARE OCCURRING WHEN AM I GOING TO EXPECT NEXT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129830July 24, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
THE CAR BEGAN CHUGGING AS IF HAVING BAD GAS. WHILE ON RTE 40W IN TEXAS, THE CAR DIED AND THE POWER STEERING FAILED WHEN THE CAR DIED. I WAS TRAVELING AT APX. 75 MPH WHEN THIS OCCURED. I WAS TOWED INTO NM AND HAD THE FUEL PUMP REPLACED. FORD WILL NOT HONOR THE RECALL OF MY FUEL PUMP AND THEY INSIST THAT THE RECALL ONLY EXTENDS UP TO 2000 MODELS. I HAVE A 2001 FOCUS ZX3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129753July 22, 2005
UNKNOWN OR OTHER
DT: CONSUMER IN MAY RECEIVED A RECALL NOTICE. THE LETTER WAS FOR THREE OR FOUR PARTS. WHEN SHE CONTACTED THE DEALERSHIP, THEY DIDN'T HAVE THE PARTS AND THEY HAD TO BE ORDERED. THEY WERE NOT YET IN. CONSUMER DID NOT CONTACT THE MANUFACTURER ABOUT THE PROBLEM. THE INFORMATION ON THE RECALL, THE PARTS OR NUMBER WERE NOT AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129770July 22, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE IGNITION HAS GONE OUT ON MY 2001 FORD FOCUS. I WOULD NORMALLY JUST REPLACE IT AND MOVE ON BUT WHEN SEARCHING FOR A NEW PART ON THE INTERNET I FOUND NUMEROUS COMPLAINTS ABOUT THE EXACT SAME PROBLEM I AM HAVING. IN ALL CASES PEOPLE HAVE BEEN TOLD THIS IS A KNOWN PROBLEM BY FORD AND THEY CHOOSE TO IGNORE IT. I AM NOW SCARED TO DRIVE MY CAR ONE IT IS FIXED IN CASE I ENCOUNTER MORE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129524July 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
2001 FORD FOCUS, IGNITION AND STERRING WHEEL LOCK UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129411July 20, 2005
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
NO EVENT LED TO THIS FAILURE. I WAS DRIVING ON THE FREEWAY WHEN MY ACCELERATOR CABLE BROKE. LUCKILY, I WAS IN A LANE THAT ALLOWED ME TO COAST TO THE SHOULDER; HOWEVER, A DEFECT SUCH AS THIS IS A SAFETY CONCERN. THIS COULD HAVE CAUSED ME TO GET INTO A CAR ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10129264July 18, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
TWO NIGHTS AGO, AT A PARKING GARAGE IN A LOCAL MALL, WHEN TRYING TO LEAVE, I WAS UNABLE TO START MY CAR. I COULD INSERT THE KEY IN THE IGNITION, BUT IT WOULD NOT MOVE. IT WAS AS IF THE STEERING WHEEL WAS LOCKED UP. I ALSO NOTICED THAT MY KEY WAS WORN DOWN A BIT, SO I FIGURED MAYBE THE KEY WAS NOT "CLICKING" PROPERLY WITH THE IGNITION. I HAD MY CAR TOWED TO MY APARTMENT BUILDING AND ATTEMPTED TO USE MY SPARE KEY TO SEE IF THE KEY MADE A DIFFERENCE. IT DID NOT. THE NEXT DAY I HAD MY CAR TOWED TO THE LOCAL FORD DELEARSHIP. I WAS TOLD THAT THE IGNITION CYCLINDER NEEDED TO BE REPLACED AND MY KEYS NEEDED TO BE RECODED. I WAS ALSO TOLD THAT MY WARRANTY DIDN'T COVER ANY OF THIS. SO I PAID $650 TO HAVE THIS WORK DONE. ADDITIONALLY, I WAS TOLD THAT TWO RECALLS NEEDED TO BE ADDRESSED AT NO COST TO ME. BOTH WERE ADDRESSED, HOWEVER, THEY CHARGED ME $36.08 FOR "MECHANICAL LABOR." I SHOULD NOT HAVE BEEN CHARGED FOR ANY WORK DONE ON RECALLS. THIS EVENING I LOGGED ONTO A WEBSITE CALLED "AUTOMOTIVETALK.NET." I WAS AMAZED AT THE NUMBER OF PEOPLE WHO HAD THE EXACT SAME PROBLEM. SOME OF THE POSTINGS DATED BACK TO 2003. I DON'T SEE HOW A PROBLEM LIKE THIS IS CONSIDERED NORMAL WEAR AND TEAR, OR WHY THE OWNER (ME) WOULD HAVE TO BEAR THE BRUNT OF THESE OUTRAGEOUS SERVICE CHARGES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128848July 15, 2005
ELECTRICAL SYSTEM:IGNITION
OVER TIME I WAS HAVING MORE DIFFICULTY REMOVING THE KEY FROM THE IGNITION. EVENTUALLY IT TOOK UP 10-15 MINUTES OF TOGGLING THE KEY AND GEAR SHIFTER TO REMOVE THE KEY. THIS SAME PROBLEM WAS FIXED THREE TIMES UNDER WARRANTY (WHICH HAS SINCE EXPIRED). THE IGNITION WAS REPLACED. THE OLD PARTS ARE UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10125945July 15, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE), ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, ELECTRICAL SYSTEM:IGNITION
DT: THE CONSUMER'S DAUGHTER DROVE TO AUSTIN TEXAS, WHEN SHE ENTERED THE VEHICLE THE IGNITION WOULD NOT TURN. THE CONSUMER HAD THE VEHICLE TOWED TO THE CONSUMER'S HOUSE DUE TO THE DEALER BEING CLOSED. THE CONSUMER HEARD OF A RECALL ON FORD FOCUS ZX3, WHICH WAS HAVING WHAT CONSUMER BELIEVED TO BE THE SAME PROBLEM. THE CONSUMER CONTACTED FORD WHO SAID THAT THIS VEHICLE WAS NOT PART OF THE RECALL. THE CONSUMER STATED THAT ONE WEEK AFTER HE BOUGHT THE VEHICLE THE SERVICE ENGINE LIGHT CAME ON. THE CONSUMER HAD THE ERG VALVE REPLACED. THE CONSUMER BELIEVED THAT THIS MAY HAVE BEEN A FALSE READING. THE NHTSA RECALL CAMPAIGN 02V288000 WAS DIRECTED TOWARDS THE ELECTRICAL SYSTEM; BATTERY/CABLES. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128398July 12, 2005
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
I WAS AT THE STORE AND GOT INTO THE CAR AND WENT TO STICK THE KEY IN THE IGNITION AND IT WOULD NOT TURN. IT WOULD DING BUT WOULD NOT ALLOW ME TO DO ANYTHING. I ASSUMED IT WAS MAYBE THE FACT THAT I NEEDED A NEW KEY. I HAD IT TOWED TO A FORD DEALERSHIP AND THEN I WAS TOLD THAT I NEEDED A NEW IGNITION LOCK AND CYLINDER. I HAD TO GET THE CAR TOWED BACK TO MY HOUSE BECAUSE I AM A SINGLE MOTHER AND CANNOT AFFORD TO GET THE PROBLEM FIXED. I LIVE PAYCHECK TO PAYCHECK AND TO FIND OUT ABOUT THIS PROBLEM IS A BUNCH OF '!@#$%. I BOUGHT THIS CAR BECAUSE I ASSUMED IT WAS RELIABLE. I WAS WRONG. I TALKED TALKED TO A LOT OF PEOPLE RECENTLY THAT TOLD ME ABOUT THE SAME PROBLEM WITH THERE FOCUS'S. WHAT IS GOING TO BE DONE FOR PEOPLE ABOUT THESE PROBLEMS. I KNOW THIS IS NOT THE FIRST COMPLAINT OR THE LAST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10128172July 9, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I OWN A FORD FOCUS WAGON 2001. I AM WRITING TO COMPLAIN ABOUT A FUEL PUMP PROBLEM THAT SHOULD HAVE BEEN CORRECTED DURING RECALL# 03V482000. I HAD THIS RECALL PERFORMED ON MY CAR IN 2002. THIS PAST MONTH THE PUMP FAILED AND I HAD TO REPLACE IT. AFTER READING YOUR DISCRIPTION OF THE ORIGONAL PROBLEM WITH THE FUEL PUMP I REALIZED FORD NEVER CORRECTED THE PROBLEM. I EXPERIENCED THE EXACT PROBLEM WITH THE SUPPOSED CORRECTED FUEL PUMP. I TOOK THE CAR TO MY MECHANIC AND HE CONFIRMED THAT THE FUEL PUMP WAS CLOGGED AND HAD TO BE REPLACED. HE SAID IT WAS DUE TO A DESIGN FLAW AND THE NEW FUEL PUMPS HAD BEEN CHANGED. ONCE I REALIZED THIS HAD BEEN INVOLVED IN A RECALL I CONTACTED FORD AND THEY REFUSE TO HELP WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127489July 5, 2005
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I HAVE A 2001 FORD FOCUS. OVER THE PAST 1 1/4 YEARS, MY CAR HAS EXPERIENCED INTERMITTENT ENGINE PROBLEMS. THE CAR EXPERIENCES A LOSS OF POWER, "BUCKS LIKE A BRONCO", AND EVENTUALLY STALLS WITHIN A MATTER OF MOMENTS. THIS HAS OCCURRED THREE TIMES ON HILLY STATE HIGHWAYS WHERE THE SPEED LIMIT IS 65 MPH. IF THE CAR IS ALLOWED TO SIT, IT WILL TYPICALLY RESTART AFTER A HOUR OR SO. LAST WEEK THIS OCCURED ON FLAT TERRAIN WITH THE AIR CONDITIONER RUNNING AND THE CAR GOING APPROXIMATELY 40MPH. I HAD THE CAR TOWED TO THE DEALERSHIP, HOWEVER THEY DID NOT LOOK AT THE VEHCILE UNTIL THE NEXT DAY AND ADVISED ME THAT IT WAS MOST LIKELY THE FUEL PUMP HOWEVER, THEY WERE UNABLE TO GUARANTEE THAT REPLACEMENT WOULD CORRECT THE PROBLEM. I ADVISED THE DEALERSHIP OF NHTSA CAMPAIGN ID NUMBER 03V482000 AND WAS ADVISED THAT IT DID NOT PERTAIN TO MY CAR. I CONTACTED FORD AND WAS ADVISED THAT UNLESS THE DEALERSHIP COULD DUPLICATE THE PROBLEM, THE FDM WOULD NOT BE REPLACED UNDER THE PROGRAM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127372July 4, 2005
ELECTRICAL SYSTEM:IGNITION
FORD FOCUS 2001 (1) KEY HAS BEEN HARDER TO REMOVE FROM IGNITION, AND MORE DIFFICULT TO TURN (2) KEY WILL NOT TURN IN IGNITION. I BELIEVE CYLINDER TUMBLERS ARE WORN OUT. (3) CALLED FORD CUSTOMER SERVICE. WAS INFORMED THAT THEY COULD NOT HELP ME, AND I NEEDED TO BRING IT TO A DEALER. MY RESEARCH HAS INDICATED THAT THIS IS A VERY COMMON PROBLEM WITH 00-02 FOCUS'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127126June 30, 2005
POWER TRAIN:AUTOMATIC TRANSMISSION
DT: WHEN DRIVING A CERTAIN SPEED THE VEHICLE WILL JERK, USUALLY BETWEEN 35-45 MPH,. IT IS WORSE WHEN TRYING TO GO UP HILL. THE CONSUMER CONTACTED THE DEALER THAT REPLACED PARTS 2 DIFFERENT TIMES, THERE WAS A RECALL ON THE FUEL PUMP, AND THEY REPLACE IT. THE DEALER THOUGHT THAT MAY SOLVE FPROBLEM, BUT IT DID NOT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10124472June 27, 2005
EXTERIOR LIGHTING:TURN SIGNAL
THE CONSUMER STATED THAT THE TURN SIGNAL WOULD NOT TURN OFF AUTOMATICALLY. THE SPRING ASSEMBLY WAS REPLACED. THIS IS CONNECTED TO THE HORN, AIR BAG AND TURN SIGNAL. *AK THE TURN SIGNAL CLOCK SPRING ASSEMBLY WAS INSTALLED, PRODUCT CODE#047-002. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10127918June 22, 2005
ELECTRICAL SYSTEM:IGNITION
AT 38000 MILES THE IGNITION CYLINDER IN THE CONSUMER'S 2001 FORD FOCUS FAILED. THE CONSUMER WAS UNABLE TO TURN THE KEY IN THE IGNITION. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10126025June 21, 2005
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
DT: CONTACT STATES: THE DEALER FIRST SAID IT WAS THEIR RESPONSIBILITY TO FIX THE LATCH , AND THEN REVERSED THE DECISION. THE DEALER DID OFFER TO PROVIDE A RENTAL CAR, BUT HE REFUSED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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