Ford Focus Complaints (2000)

3,686 consumer complaints on file.

#10162689July 17, 2006
VEHICLE SPEED CONTROL, POWER TRAIN:CLUTCH ASSEMBLY
MY HUSBAND WAS DRIVING OUR 2000 FORD FOCUS ZTS AND THE CLUTCH PEDAL FELL COMPLETELY OFF. AFTER DOING RESEARCH I SEE THAT THERE WAS A LIMITED TIME RECALL FOR THIS ITEM, HOWEVER WE ARE 2ND OWNERS OF THIS VEHICLE I AM ASSUMING THE ORIGINAL OWNERS DID NOT HAVE THIS FIXED. HOWEVER, WE PURCHASED THE VEHICLE FROM A FORD DEALERSHIP IN 2001 BEFORE THE RECALL EXPIRED AND THEY ALSO DID NOT HAVE THE FAULTY CLUTCH REPLACED. CALLED FORD TODAY AND THEY OFFERED NO ASSISTANCE. FORTUNATELY MY HUSBAND WAS NOT INJURED AND NO ONE ELSE WAS INJURED EITHER. HOWEVER, THIS COULD HAVE LED TO A VERY SERIOUS ACCIDENT. WE ARE NOW HAVING TO PAY TO HAVE THE PEDAL ASSEMBLY REPLACED AS WELL AS THE CLUTCH MASTER CYLINDER. TOTAL $650.00. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10162069July 11, 2006
ELECTRICAL SYSTEM:IGNITION
OUR 2000 FORD FOCUS HAD AN IGNITION PROBLEM THAT LEFT MY FIANCEE STRANDED AT WORK IN THE NIGHT. THE KEY WAS UNABLE TO BE PLACED INTO THE IGNITION. THE CAR WAS NOT BROKEN INTO AND THERE WAS NO PRIOR DAMAGE TO THE IGNITION. IT CAUSED ME TO TRAVEL TO HER WORK OVER AN HOUR AWAY TO PICK HER UP AND THE CAR ENDED UP BEING TOWED. IF IT WOULD HAVE BEEN AN AUTOMATIC WE WOULD HAVE NEEDED A LOCKSMITH IN ORDER TO GET IT INTO GEAR. AS A RESULT OF THIS INCIDENT WE REPLACED THE CAR WITH A NEW TOYOTA. THIS WAS THE THIRD INCIDENT IN 4 MONTHS AND IT COST US OVER $1,000.00 TO REPAIR IT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161969July 10, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
THE KEY WILL GO INTO THE IGNITION BUT WILL NOT TURN. THE STEERING WHEEL WILL NOT UNLOCK ITSELF. I'VE BEEN TRYING FOR AN HOUR AND AM GETTING REALLY FED UP. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161994July 10, 2006
AIR BAGS
MY DAUGHTER PURCHASED A 2000 FORD FOCUS FROM A DEALERSHIP IN BATON ROUGE LA AND DID NOT REALIZE THAT IT WAS "RECONSTRUCTED" THE CAR WAS NOT MARKED AS THAT NOR WAS IT MARKED OR WRITTEN ANYWHERE THAT THERE WERE NO AIRBAGS. THE AIRBAG COMPARTMENTS WERE STUFFED WITH STYROFOAM AND PLASTIC BAGS SO AS TO HIDE IT. NONE OF THIS WAS NONE TO US UNTIL SHE HAD AN ACCIDENT. THE TITLE DOES SAY "RECONSTRUCTED" HOWEVER SHE WAS NOT AWARE OF THIS UNTIL THE ACCIDENT AND THAT IS WHEN WE FOUND OUT ABOUT THE AIRBAGS AS WELL. SHE HAS NO IDEA WHAT RECONSTRUCTED EVEN MEANT. THIS DEALERSHIP SPOKE TO ME AS WELL AS OUR INSURANCE COMPANY AND NEVER DIVULGED ANY OF THIS INFO, HAD THEY DONE SO THE SALE WOULD NOT HAVE HAPPENED. IF MY DAUGHTER HAD BEEN IN A HEAD ON COLLISION SHE WOULD BE DEAD AS WELL AS THE PASSENGER AND MY 3 WEEK OLD GRAND-DAUGHTER. EVERY DEALERSHIP THAT I HAVE SPOKE TO AS WELL AS CHECKING INTO THE LAW STATE THAT 1. THE CAR SHOULD HAVE BEEN MARKED "RECONSTRUCTED AND 2. A SEPARATE DISCLOSURE FOR THE AIRBAGS SHOULD HAVE BEEN MADE AND NONE OF THIS WAS DONE. DUE TO THE FACT THAT THERE WERE NO AIRBAGS (WHICH COST $3600 TO REPLACE BECAUSE THE ENTIRE DASH HAS TO BE REPLACED) THE INSURANCE HAS TOTALED THE VEHICLE AND MY DAUGHTER IS BASICALLY LEFT WITH NOTHING BECAUSE OF A FRAUDULENT DEALERSHIP. I HAVE DOCUMENTATION AND PICTURES TO SEND AS PROOF, PLEASE PROVIDE ME WITH AND E-MAIL. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10161788July 7, 2006
ELECTRICAL SYSTEM:IGNITION
DT*: THE CONTACT STATED THAT THE IGNITION LOCKED; THE KEY COULD BE PLACED IN THE IGNITION BUT IT WOULD NOT TURN. A LOCKSMITH REPAIRED IT. ON THE FIRST OCCURRENCE, THE REPAIRS WERE MADE AT THE OWNER'S EXPENSE, HOWEVER THE CONTACT EXPRESSED THERE SHOULD BE A RECALL OR REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161864July 7, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
MY CAR'S IGNITION SWITCH WENT ON ME FIRST AT A GROCERY STORE, STRANDING ME. AFTER WALKING ACROSS THE BUSY STREET TO THE FORD DEALERSHIP, AS SOON AS I TOLD THEM THE MAKE OF THE CAR THEY KNEW EXACTLY WHAT THE PROBLEM WAS. I GOT THE CAR TO START BY TAPPING THE KEY WHILE IN THE IGNITION (ONLY A TEMPORARY SOLUTION). SOON AFTER MY CAR IGNITION, LUCKILY THIS TIME IN THE SAFETY OF MY OWN DRIVEWAY, WENT OUT COMPLETELY. I HAD TO GET THE CAR TOWED AND AM NOW FACING A $500-800 COST TO GET THE PROBLEM FIXED. I AM A STUDENT WHO IS NOW SAVING UP SO I CAN GET MY CAR FIXED AND GET BACK TO LIFE AS USUAL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161659July 6, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
I HAVE A 2000 FORD FOCUS WHICH HAS NEEDED THE IGNITION SWITCH CHANGED THREE TIMES IN 60,000 MILES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161675July 6, 2006
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS PARKING WHEN I HEARD A NOISE. THE COIL SPRING ON THE RIGHT FRONT HAD BROKEN. I DROVE TO A GAS STATION AND HAD IT REPAIRED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161391July 4, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS, ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
REAR DECK LID BRAKE LIGHT INCREDIBLY SENSITIVE TO VIBRATION WITH PUSH IN BULBS. JUST CLOSING TRUNK CAUSES BRAKE LIGHT TO FAIL. DEALER CLAIMS THIS IS NOT A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161394July 4, 2006
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
REAR TRUNK LATCH FAILURE RESULTS IN NOT BEING ABLE TO OPEN TRUNK AND WORK ON BRAKE LIGHTS. NO INSIDE SEAT RELEASE ON 4 DOOR SEDANS. DEALER ATTEMPTED EXTORTION BY ESTIMATING COST OF REPLACING ONE TAIL LIGHT BULB AT 400.00 IN ORDER TO PASS STATE INSPECTION. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161328July 3, 2006
ELECTRICAL SYSTEM:IGNITION
THE IGNITION LOCK CYLINDER OF MY 2000 FORD FOCUS WOULD NOT TURN LEAVING ME STRANDED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161014June 28, 2006
ELECTRICAL SYSTEM:IGNITION:SWITCH
STICKY KEY. IGNITION LOCKS UP AND CANNOT TURN KEY. KEY LOCKS UP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161012June 28, 2006
ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
WE HAVE A 2000 FORD FOCUS SE AND ABOUT TWO WEEKS AGO THE HEADLIGHTS STOPPED WORKING (LATE AT NIGHT). IT WAS THEN DISCOVERED THAT EVERY TIME A NEW FUSE WAS PUT IN, IT WOULD JUST BLOW RIGHT AWAY. WE TOOK IT TO A PRIVATE AUTOMOBILE REPAIR SHOP AND THEY DISCOVERED THAT THE DECK LID WIRE HARNESS HAD BROKEN WIRES AT THE BEND AREA CAUSING THE LOSS OF POWER AND LIGHTS WHICH RESULTED IN DAMAGE TO OTHER WIRES. THERE WERE MULTIPLE WIRES WHICH WERE DAMAGED AND NEEDED TO BE REPAIRED. THIS WAS ALL BECAUSE OF THE DEFECT IN THE DECK LID WIRE HARNESS. WE HAVE A COPY OF A NHTSA RECALL BULLETIN WHICH STATES THAT THIS DEFECT WAS UNDER A RECALL IN DECEMBER 2000. WE HAVE CALLED FORD AND ALSO SPOKE TO OUR LOCAL FORD DEALER AND THEY ARE TELLING US THAT OUR CAR DOES NOT HAVE A RECALL FOR THIS DEFECT. IT IS VERY OBVIOUS TO ANYONE WHO WOULD SEE THE REAR DECK LID THAT THERE IS A VERY CLEAR DEFECT. THE WIRES ARE FRAYED AND MELTED TOGETHER. THE GENTLEMAN WHO REPAIRED OUR CAR SAID THIS IS DEFINITELY THE CAUSE OF THE PROBLEM. THE WIRES ON THE DECK LID ARE STILL NEED OF REPAIR AND SOMETHING NEEDS TO BE DONE TO THE BEND AREA TO PREVENT THIS FROM HAPPENING AGAIN. FORD IS TELLING US THAT THEY ARE NOT RESPONSIBLE AND IT IS NOT THEIR PROBLEM. THE REFERENCE NUMBER FOR THE NHTSA RECALL IS 00V411000. MFG. CAMPAIGN NO: 00S50. WE WOULD APPRECIATE ANY HELP IN GETTING THIS MATTER SETTLED TO PREVENT FURTHER DAMAGE. WE WOULD ALSO LIKE TO BE REIMBURSED FOR THE GARAGE BILL WHICH WAS CAUSED FROM THE DECK LID WIRE HARNESS DEFECT. THANK YOU IN ADVANCE FOR YOUR HELP WITH THIS. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160935June 27, 2006
ELECTRICAL SYSTEM:IGNITION
MY IGNITION AND STEERING WHEEL HAS COMPLETELY LOCKED. I HAD NO INDICATION THAT THIS WAS GOING TO HAPPEN. IT HAS WORKED GREAT EVER SINCE I BOUGHT THE CAR IN 2000. AS I LOOK AT ENTRIES ON THE INTERNET I SEE HUNDREDS OF FORD FOCUS OWNER WITH THE SAME PROBLEM! SEEMS LIKE IT IS TIME FOR A RECALL! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160805June 26, 2006
ELECTRICAL SYSTEM:IGNITION
LOCKED IGNITION CYLINDER. KEY GOES IN BUT EITHER GETS STUCK OR WITH NOT MOVE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160815June 26, 2006
ELECTRICAL SYSTEM:IGNITION
I HAVE A 2000 FORD FOCUS. FOR THE SECOND TIME IT HAS AN IGNITION CYLINDER MALFUNCTION. THIS IS AN OBVIOUS DEFECT IN THE CAR EXPERIENCED BY OTHER FOCUS OWNERS IN LEGION. FORD DOESN'T CONSIDER THIS A SAFETY ISSUE, BUT I DO SINCE I WAS STRANDED FOR HOURS BECAUSE I WASN'T EVEN ABLE TO TURN THE KEY TO MY CAR. THIS PROBLEM IS OVER DUE IN BECOMING A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160781June 26, 2006
ELECTRICAL SYSTEM:IGNITION, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
I BOUGHT MY 2000 FORD FOCUS IN OCTOBER 2005; IN JANUARY I HAD TO HAVE THE IGNITION CYLINDER REPLACED. THIS WAS AFTER I HAD TO HAVE THE FUEL PUMP REPLACED AFTER IT WENT OUT. I WAS AT SCHOOL IN ANOTHER COUNTY WHEN THE IGNITION LOCKED UP. I HAD TO GET THE CAR TOWED TO THE LOCAL FORD DEALERSHIP TO GET IT REPLACED ALONG WITH ANOTHER KEY. I DID NOT THINK ANY THING ABOUT IT UNTIL I FOUND A RECEIPT FROM THE PREVIOUS OWNER WHO HAD THE SAME PART REPLACED A YEAR EARLIER. THAT IS THE THIRD IGNITION THAT HAS BEEN REPLACED IN MY CAR COUNTING THE INITIAL ONE THAT CAME IN THE CAR. WELL THE THIRD ONE THAT I KNOW OF. I HAVE RECENTLY READ HUNDREDS OF OTHER COMPLAINTS OF FOCUS OWNER'S WHO HAVE THE SAME COMPLAINT. FORD SHOULD ISSUE A RECALL TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160705June 25, 2006
SEATS:FRONT ASSEMBLY:RECLINER
FOCUS 3 DOOR SEAT BACK LATCH FAILURE. SECONDARY RELEASE TO ALLOW ACCESS TO REAR SEAT FAILED AND WILL NOT HOLD SEAT BACK IN UPRIGHT AND LOCKED POSITION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160628June 23, 2006
ELECTRICAL SYSTEM:IGNITION
STOPPED CAR, 2000 FORD FOCUS, TO ENTER GAS STATION. CAME OUT AND CAR WOULD NOT START..IGNITION WAS LOCKED UP...KEY WOULD NOT TURN...BLOCKING OTHER CARS...HAD TO CALL TOW TRUCK AND TOW TO AUTO REPAIR FACILITY...THIS IS THE SECOND TIME IN TWO YEARS THAT THE IGNITION CYLINDER ON THE FORD FOCUS HAS FROZEN UP AND NOT ALLOWED KEY TO TURN, COSTING MUCH MONEY BOTH TIMES. THERE SHOULD BE A RECALL...TOW DRIVER SAID THAT THIS HAPPENS TO NUMEROUS FOCUS CARS IN THE COURSE OF HIS BUSINESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10160431June 22, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I WAS GOING ABOUT 15 MPH WHEN I HIT A SMALL POT HOLE IN THE ROAD. SOON AFTER I BEGAN TO HEAR A CLICKING NOISE WHEN I WOULD TAKE TURNS. AFTER BRINGING THE CAR TO A MECHANIC I WAS TOLD THAT BOTH FRONT COIL SPRINGS HAD SHATTERED. AFTER HAVING THESE FIXED AS THEY WERE UNDER EXTENDED WARRANTY BY THE MANUFACTURER I AM TOLD THAT COINCIDENTLY I HAVE NEW FRONT SUSPENSION AND ABS ISSUES WHICH THOUGH MOST LIKELY WERE CAUSED BY THE COIL STRING MALFUNCTION WILL NOT BE COVERED AS SUBSEQUENT DAMAGE AND I AM ON MY OWN. HAD THE DAMAGE TO THE COIL SPRING NOT OCCURRED THERE WOULD HAVE BEEN NO ISSUES WITH THE ABS OR FRONT SUSPENSION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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