Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11443216December 9, 2021
STRUCTURE:BODY:BUMPERS, STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS
The contact’s girlfriend’s daughter owns a 2016 Ford Focus. The contact stated while his girlfriend’s daughter was driving 65 MPH, she either drove over a pothole or a rock on the roadway and the vehicle started jerking. The driver veered to the side of the roadway to inspect the vehicle and noticed damage to the front driver’s side bumper that was detached from the subframe. The contact stated that the hood release hinges on the driver’s and passenger’s side of the vehicle fractured causing the hood to inadvertently, smashing into the windshield shattering the windshield. The driver called the contact to the scene for assistance. The contact was able to secure the hood with bungee cords for the driver to drive the vehicle to the residence. The following day the vehicle was towed to a body shop to be inspected. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11443167December 8, 2021
POWER TRAIN
Wed. 12/1/2021. Driving about 45 MPH suddenly when pressing on the gas pedal to accelerate there was no response it would just rev like it was in neutral. Then a warning light came on stating that the transmission was overheated and to pull over as soon as possible. At this point I am stuck in the middle of traffic and the accelerator would not respond because the transmission seems to be stuck in neutral not in gear so I could not control the speed of the car. I was able to coast over to the side of the road. I had to wait for about 15 minutes for the transmission to cool down and tried again. The same thing occurred about 15 minutes later. I was able to get off the road to a mechanic. The mechanic stated that the transmission was bad and needed to be replaced. This transmission only has 22,150 miles on it, the car was not driven that much. There is no way a transmission should go bad with such low miles. This seems to be a widespread issue from what I see online several other people with the same issue. Ford does not want to admit they have faulty equipment but the transmission problem is a safety issue. I almost lost control of the car. Thanks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11442783December 6, 2021
WHEELS:RIM
When driving on a residential street, the wheel snapped and a truck parked in the neighborhood was almost hit (scraped the rim of the truck). Luckily, the incident did not happen once I got onto a faster road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441806November 27, 2021
ENGINE
Oil pump failure 2 times in a role within 75,000 miles. Had to have a brand new engine replacement each time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441418November 23, 2021
UNKNOWN OR OTHER
The car would shake and jump when starting from a stop or going up hills , also feels like it’s slipping when shifting gears will not shift when going up large hills or when on Highway and passing if it needed to change gears it would slip.I called Ford dealer told them same info they said my car is not under recall , well it needed to be , I took the car to trans shop he pulled a code of Transmission Friction element a stuck on. (Tans needs repair most likely clutches,He said take it to ford , I called ford they were backed up months in advance,and acted like they had never heard of this .I called Ford Motor company told them about issue , same response never heard of it and no recalls . Took the vehicle back to dealer I purchased it from and traded it for a different brand car , just wanted you to know Ford that’s wrong! I panicked and took the car to be traded in.I hope they don’t try to sell that car like that , I was not about to let my child drive that car one more day so I took it to the thieves that sold it to me and gifted it back to them.if you have a 2016 Ford Focus and it gets 80k miles like mine was your just screwed!Ford needs to fix these cars I’ll never trust Ford again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441275November 22, 2021
FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the check engine warning light illuminated after refueling. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the canister purge valve needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure and advised the contact to call NHTSA. The contact stated the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441069November 19, 2021
POWER TRAIN, UNKNOWN OR OTHER
I have been having nothing but problems with my Ford Focus transmission. And it’s 2016. I’ve only had it for about 4 years and it’s not working again. Ford said it was the clutch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440617November 16, 2021
UNKNOWN OR OTHER
I believe it was the fuel system that failed. The safety of myself, my child, and other drivers was at risk. The Ford dealer I spoke to said my vehichle is not affected by the recall that causes this issue (18S32). The auto center I took the car to could not reproduce the incident. The vehicle has not been inspected by police or insurance. The check engine light was on at the time of the incident. I was at a stop at an intersection. When I was ready to proceed, I pressed the accelerator and the engine died. Pressing the gas did nothing. I was partially through the intersection where cross traffic does not stop when this happened. I turned the car off and back on and was able to get the car moving. This happened twice that night. The auto shop checked for error codes and found the following: P1450 No DTC definition found, P2195 O2 sensor signal biased, and P0507 Idle air control system revolutions per minute higher than expected. The auto center suggested I take the car back to the dealer for inspection as they can not diagnose. I fear for my family's safety while driving. I feel this problem is caused by the excessive vacuum in fuel vapor management system (Recall 18S32).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440535November 15, 2021
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving at various speeds, the vehicle shuddered upon the depression of the accelerator pedal without warning. The contact has had the dual-clutch transmission replaced five times under warranty; however, after each repair, the failure would return. The manufacturer was not notified of the failure. The vehicle was repaired. The failure mileage was approximately 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440134November 11, 2021
UNKNOWN OR OTHER
UNKNOWN, The car stalls and the engine misfires. The check engine light comes on after that. While driving, the car suddenly stalls without warning. This has happen on multiple occasions.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438739October 30, 2021
STEERING
While driving my 2016 Ford Focus, the electric power steering suddenly failed. Instantly, it became extremely difficult to steer and fortunately, I was able to get the car off the road without causing an accident. A “steering assist fault” appeared on the information screen as well. This car has only 24300 miles on it. I firmly believe this is a serious safety issue and a recall is in order.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11437485October 20, 2021
ENGINE
The contact owns a 2016 Ford Focus. The contact stated while driving 80 MPH, the vehicle shut off with the check engine warning light illuminated. The contact had the vehicle towed to the dealer where they diagnosed the vehicle with engine failure. The contact had the engine replaced. A year later as her son was driving 65 MPH, the check engine warning light illuminated. The contact's son added antifreeze to the reservoir and drove the vehicle home. Once the vehicle was home, the vehicle would not restart. The vehicle was towed to an independent mechanic where the vehicle was diagnosed with engine failure for a second time. The contact called the dealer and was informed that the engine would be covered under warranty. The manufacturer was also notified of the failure and a case was filed. The vehicle was not repaired. The failure mileage was approximately 82,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436813October 14, 2021
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that while driving or after refueling, the vehicle stalled but was able to be restarted. The check engine warning light was illuminated. The vehicle was taken to the local dealer and was diagnosed with error code P1450 (Fuel intake system). The contact stated the failure was related to NHTSA Campaign number 18V735000 (Fuel System, Gasoline). The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436651October 13, 2021
FUEL/PROPULSION SYSTEM
The Check Engine Light came on and did not go off. The Auto Parts store ran a scan and three (3) codes, all of which were the same displayed as P1450. The Error Code deals with the Canister Purge Valve (CPV) malfunction and causing excessive vaccuum in the fuel tank. My car cuts off and stalls when I fuel up. It is becoming harder to start at times. The stalling concerns me because I do not want to be in traffic and it stalls out. I see there has been a Recall on other Ford Focus vehicles, but unfortunately mine was not included. Please investigate so that I nor any other drive may be left unsafe and have to pay out of pocket during these difficult times, when a Recall can cover the issues for free.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11436069October 8, 2021
UNKNOWN OR OTHER
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 30 MPH, the vehicle suddenly stalled and shut off. The contact stated that after waiting for several minutes the contact was able to restart the vehicle. The contact took the vehicle to the dealer who was unable to determine the cause of the failure. The failure persisted. The manufacturer was made aware of the failure. The approximate failure mileage was 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435844October 7, 2021
UNKNOWN OR OTHER
The contact owns a 2016 Ford Focus. The contact stated that while driving at various speeds, the vehicle suddenly stalled. The failure usually occurred whenever there was less than half a tank of fuel. The cause of the failure was not determined. The local dealer and manufacturer were notified of the failure, but no assistance was available. The contact was informed that the vehicle was not included in the NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact indicated that the vehicle had experienced the failure listed in the recall. The approximate failure mileage was 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435907October 7, 2021
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving, the vehicle was shaking and shuddering without warning. The vehicle was taken to the local dealer to be diagnosed. The contact was informed that the transmission dual-clutch needed to be replaced. The vehicle was repaired three times however, the failure recurred. The manufacturer was notified of the failure and referred the contact to NHTSA for assistance. The contact stated that the failure mileage was related to NHTSA Campaign number 18V169000 (Power Train) however, the VIN was not included. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435379October 4, 2021
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 35 MPH, there was an abnormal sound coming from underneath the vehicle. The contact stated that there was no warning light illuminated. The vehicle was taken to a local dealer, diagnosed, and repaired; however, the failure persisted. The contact was unsure of what part was replaced. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V169000 (Power Train). The vehicle was previously repaired under the recall however, the failure persisted. The manufacturer was not informed of the failure. The failure mileage was approximately 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435135October 1, 2021
SUSPENSION
The contact owns a 2016 Ford Focus. The contact stated while driving approximately 55 MPH, she heard an abnormal sound coming from underneath the vehicle. The contact stated no warning light was illuminated. The vehicle was taken to a local dealer and was diagnosed with needing the sway bar links replaced. The vehicle was repaired. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 35,000. Consumer replaced sway bar link twice, once in Sept and second in Oct.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434346September 25, 2021
UNKNOWN OR OTHER
My 2016 Ford Focus shakes when accelerating from a stop. From the 2nd to 3rd Rpm, it stalls and vibrates and sometimes jerks backwards. I have taken it to the dealership and they won't look at since its out of warranty. This has been happening for a couple of months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Focus