Ford Focus Complaints (2015)

1,034 consumer complaints on file.

#11253970September 8, 2019
POWER TRAIN
VEHICLE SPUTTERS AFTER TAKE OFF FROM STOPS SUCH AS TRAFFIC LIGHTS AND STOP SIGNS. PULLING OUT OF PLACES INTO TRAFFIC. VEHICLE CUTS OFF SOMETIMES AFTER PULLING OUT FROM LOCATIONS. THE PROBLEM IS BECOMING WORSE AND WORSE. I'M AFRAID IT'S GOING TO CUT IF AND I'M GOING TO BE KILLED OR SERIOUSLY INJURED. VEHICLE DOES THIS EVERY SINGLE DAY NOW. WHENEVER I'M DRIVING AND COME TO A COMPLETE STOP OR IF I'M PULLING INTO TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253624September 6, 2019
ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING ON THE HIGHWAY, THE ENGINE STALLED, THE VEHICLE LOST ACCELERATION, AND GRADUALLY SLOWED DOWN UNTIL IT WAS GUIDED TO THE SIDE OF THE ROAD. ALSO, AFTER THE VEHICLE WAS REFUELED, IT WOULD NOT IMMEDIATELY RESTART. THE VEHICLE WAS TAKEN TO HAASZ AUTOMALL OF RAVENNA (4886 OH-59, RAVENNA, OH 44266, 330-296-2866) WHERE IT WAS DIAGNOSED THAT THE O2 SENSOR NEEDED TO BE REPAIRED. THE FAILURE WAS REPAIRED FOR $500; HOWEVER, THE FAILURE RECURRED WHILE DRIVING AWAY. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 449-1000( WAS CONTACTED AND STATED THAT THERE WAS AN UNKNOWN RECALL REGARDING THE FUEL TANK. THE CONTACT PAID $200 FOR A DIAGNOSTIC TEST, BUT NO FAILURE WAS FOUND. THE FAILURE RECURRED AND THE CONTACT FILED A COMPLAINT WITH EITHER ONE OF THE DEALERS OR THE MANUFACTURER. THE CONTACT WAS PROVIDED A LOANER VEHICLE FROM THE HAASZ DEALER. THE CONTACT TOOK THE VEHICLE TO ANOTHER UNKNOWN FORD DEALER AND WAS INFORMED THAT NICK MAYER FORD SHOULD NOT HAVE CLOSED THE RECALL FOR THE FUEL TANK BECAUSE THERE WAS STILL AN ISSUE. THE RECALL WOULD NEED TO BE RE-ISSUED IN ORDER FOR THE VEHICLE TO BE REPAIRED. THE CONTACT WAS CURRENTLY WAITING FOR THE MANUFACTURER TO APPLY THE RECALL BACK ON HER VEHICLE. THE FAILURE MILEAGE WAS 41,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11253316September 4, 2019
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING IN MORNING RUSH-HOUR TRAFFIC, CAR ENGINE SHUT OFF IN MIDDLE OF TRAFFIC AND WOULD NOT TURN BACK ON. AFTER ABOUT 20-30 MIN, IT STARTED AND I WAS ABLE TO MOVE TO SAFE AREA BEFORE IT SHUT DOWN AGAIN. I HAD IT TOWED TO A LOCAL FORD DEALER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252516August 30, 2019
UNKNOWN OR OTHER
VEHICLE JUST TURNS OFF OUT OF NOW WHERE NO MATTER THE SPEED AND IT HAS BEEN TURNING OFF EVEN WHEN IT IS IN PARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11251928August 28, 2019
STEERING
AFTER DRIVING THE VEHICLE TO WORK AND WAITING TO PULL INTO A PARKING SPOT, I NOTICED THAT THERE WAS A GRIND NOISE WHEN THE STEERING WHEEL WAS TURNING. NEXT I NOTICED THAT THE STEERING WHEEL WAS BECOMING MORE DIFFICULT TO TURN. SHORTLY FROM NOTICING STEERING WHEEL DIFFICULT MORE DIFFICULT TO TURN, THE STEERING WOULD NOT MOVE AT ALL. HAD THE VEHICLE SERVICES AT THE DEALERSHIP AND WAS INFORMED THAT POWER STEERING GEAR INTERNALLY FAILED AND NEEDED TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11252102August 28, 2019
POWER TRAIN
BOUGHT MY CAR FROM A DEALERSHIP IN 2015. THEY DIDNT MENTION ANYTHING ABOUT ANY PROBLEMS MY CAR MIGHT HAVE. IT WAS THE PERFECT CAR. I DROVE 6 HOURS TO GET THIS CAR. ON MY WAY HOME I NOTICE THE SHUDDER AND VIBRATION. NEVER HAVE I FELT THIS BEFORE. WE TOOK IT TO THE DEALERSHIP AND THEY RESET THE PERIMETERS AND TOLD US TO DRIVE IT HARD THAT THESE CARS NEEDED TO ADJUST TO THE WAY WE WERE DRIVING IT. IT WAS STILL UNDER MY EXTENDED WARRANTY. FAST FORWARD TO OUR TRIP TO COLORADO/VEGAS. TRACTION CONTROL WAS NEEDED YET IT SMELT LIKE WIRE BURNING. TURNED IT OFF. WE WENT TO THE HOLLYWOOD SIGN FOR PICS AND THE CAR WOULDN'T EVEN BACK UP THE HILL. ALL IT WOULD DO WAS GO FORWARD.. TOOK IT BACK TO THE SHOP AGAIN THEY SAID IT WAS THE CLUTCH AND IT NEEDED REPLACED. IT WAS ONLY 300 MILES OUT OF WARRANTY AT THIS TIME AND THEY WOULDNT FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246606August 27, 2019
STEERING
"STEERING ASSIST FAULT, SERVICE REQUIRED" CAME UP ON THE INFORMATION PANEL AND MADE IT VERY HARD TO STEER AS I WAS GOING DOWN THE ROAD! LUCKILY IT HAPPENED ON A 35 MPH SECTION OF THE ROAD AND THERE WAS NO TURNING INVOLVED, IT WAS LIKE THE POWER STEERING WENT COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246683August 27, 2019
POWER TRAIN
MY 2015 FORD FOCUS HESITATES DURING TAKE-OFF WITH A KNOWN DUAL-CLUTCH TRANSMISSION PROBLEM. THIS HESITATION CAUSES THE CAR TO JOLT BACK AND FORTH WITH A POSSIBLE CAUSE TO CRASH INTO THE VEHICLE IN FRONT OF YOU DURING SLOW TRAFFIC. THE SERVICE ADVISOR AT THE FORD DEALERSHIP HAS EXPLAINED THIS AS AN ANNOYANCE INSTEAD OF A SAFETY ISSUE. FORD HAS EXTENDED THE WARRANTY FOR THE CLUTCH REPLACEMENT, BUT I BOUGHT THIS CAR WITH A REBUILT TITLE AND FORD WILL NOT HONOR OR COVER THE CLUTCH UNDER THE WARRANTY. THEY WANT TO CHARGE ME $2000 ON A KNOWN PROBLEM BECAUSE OF THE REBUILT TITLE. NOW A DAYS IT DOES NOT TAKE MUCH FOR AN INSURANCE COMPANY TO TOTAL A CAR WITH A SMALL FENDER BENDER. FORD MOTOR COMPANY SHOULD COVER THE TRANSMISSION WARRANTY OF THE CAR WITH EITHER A CLEAN TITLE OR SALVAGED TITLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11246274August 25, 2019
ENGINE
WHEN I DRIVE FOR MORE THAT 20 MINUTES, MY CAR WILL START DYING WITHOUT WARNING. I CAN THEN PUT IT IN PARK AND START THE CAR, WHICH IT WILL THEN START UP AND I CAN DRIVE FOR ABOUT ANOTHER MINUTE AND IT WILL DIE AGAIN. IT WILL DO THIS OVER AND OVER UNLESS I STOP DRIVING AND LET THE CAR 'REST' FOR AT LEAST 30 MINUTES. THIS STARTED HAPPENING A WEEK AFTER I HAD SOME RECALL WORK DONE ON THE CSV.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245595August 21, 2019
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
MY CAN USED TO GET 400 PLUS MILES WHEN THE HAS TANK IS FULL. NOW IT GETS LESS AND STUDY GET LESS WHEN I FILL UP. WHEN I STEP ON THE ACCELERATOR THE CAR SOUND LIKE AIR RUSHING IN AND THE RPM'S REV UP WAY TO HIGH. THIS BEEN GOING ON FOR A FEW WEEKS. THIS HAPPEN WHILE DRIVING THE FREEWAY, HIGHWAY, AND THE NEIGHBORHOOD STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245399August 21, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
OVER THE PAST YEAR MY FORD FOCUS 2015 HAS BEGUN SUFFERING A TERRIBLE "SHUDDERING" WHEN GOING FROM STOP TO MOVING (SPECIFICALLY THE FIRST SHIFT RANGE OF 15-20MPH), AND ESP. WHEN GOING FROM STOP TO MOVING ON A TURN (STOPPING AT A STOP SIGN THEN TURNING FOR EXAMPLE) , PUSHING MORE GAS DOESN'T SEEM TO HELP ACCELERATE ANY FASTER. THE CLUTCH HAS BEEN REPLACED BEFORE BUT THE ISSUE JUST KEEPS GETTING WORSE, AND IT REALLY SUCKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245103August 19, 2019
POWER TRAIN
RECENTLY HAD MY TRANSMISSION REPLACED FOR 7TH TIME, CAR STILL SHUDDERING, HESITATING WITH LACK OF POWER WHETHER AT A STANDSTILL OR ON THE MOVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243876August 14, 2019
POWER TRAIN, VEHICLE SPEED CONTROL
CAR WILL HESITATE TO ACCELERATE LEAVING YOU TO PRESS THE GAS HARDER THAN NEEDED AT TIMES AND COULD CAUSE AN ACCIDENT. SOMETIMES CAR WONT SHIFT INTO THE CORRECT GEAR. WHILE DRIVING WITH CRUISE CONTROL SET MY CAR WILL REV UP TO 7,000 RPM AND STAY THERE FOR A FEW SECONDS. I HAVE MULTIPLE VIDEOS OF THIS HAPPENING AND IM TOLD ITS NOT BAD ENOUGH FOR FORD TO COVER IT UNDER MY WARRANTY BECAUSE IT DOESNT MEET THEIR REQUIREMENTS FOR A REPAIR. THEY HAVE REPLACED THE CLUTCH AS WELL AS TCM. A TOTAL OF 3 TRANSMISSION REPAIRS AND NOW IM PASSED MY WARRANTY SO THEY WONT COVER THE DIAGNOSIS. IVE HAD IT LOOKED AT MULTIPLE TIMES AND WAS TOLD ITS NOT BAD ENOUGH OR THEY CANT FIND ANYTHING WRONG AT ALL. AND MY VIDEOS ARENT PROOF ENOUGH EVEN THOUGH YOU CAN SEE MY CRUISE IS SET AND MY SPEED DOESNT CHANGE BUT MY RPMS ARE ALL OVER THE PLACE, NOR IS IT POSSIBLE FOR ME TO MAKE MY RPMS STAY CONSISTANT AT A RATE. VERY FRUSTRATING TO BUY A BRAND NEW CAR TO HAVE THESE ISSUES CONTINUE TO HAPPEN AND GET HORRIBLE HAS MILEAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243906August 14, 2019
POWER TRAIN
CAR SHAKES BADLY WHEN ACCELERATING FROM A STOP, ESPECIALLY ON AN INCLINE. CAR CAN STALL AND COME TO A STOP WHEN TRAVELING LESS THAN 40 MPH. THE FIRST ISSUE HAS BEEN HAPPENING SINCE THE CAR WAS NEW AND THE STALLING BEGAN HAPPENIN JUST IN THE LAST WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11244058August 14, 2019
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
WHEN TRYING TO ACCELERATE FROM STOP MY CAR SPUTTERS/ STUTTERS AND TRIES TO STALL OUT. IT ALSO HAS SOMETHING WRONG IN THE ELECTRICAL SYSTEM THAT HAS CAUSED MY STEREO AND OTHER FUNCTIONS TO NO LONGER WORK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243539August 13, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. THE CONTACT STATED THAT THE VEHICLE'S PRESSURE PLATE WAS NOT FUNCTIONING AND CAUSED THE CLUTCH TO LOCK AND BECOME UNRESPONSIVE, WHICH RESULTED IN A FORCED GEAR CHANGE. THE FAILURE OCCURRED AFTER AN EXTENDED TIME PERIOD. THE VEHICLE WAS TAKEN TO MARSHAL MIZE FORD (5348 TN-153, HIXSON, TN 423-875-2023) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO REPLICATE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: 22271967-C6H7W6. THE CONTACT STATED THAT HE RECEIVED AN UNKNOWN RECALL NOTICE FOR THE VEHICLE; HOWEVER, THERE WERE NO OPEN RECALLS ASSOCIATED WITH THE VIN. THE CONTACT WAS PROVIDED WITH THE NUMBER TO THE FEDERAL TRADE COMMISSION. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11243744August 13, 2019
FUEL SYSTEM, GASOLINE, POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE THE CONTACT'S DAUGHTER WAS DRIVING 15 MPH, THE VEHICLE WOULD NOT ACCELERATE WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT TOOK THE VEHICLE TO FOUR SEASONS FORD (601 DUNCAN HILL RD, HENDERSONVILLE, NC 28792, 828-693-4281) AND WAS INFORMED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE). THE DEALER INFORMED THE CONTACT THAT THE VEHICLE NO LONGER QUALIFIED FOR THE RECALL DUE TO A PRIOR REPAIR MADE TO THE TRANSMISSION WHERE A STRIP WAS WELDED ONTO THE BOTTOM OF THE TRANSMISSION. THE CONTACT WAS INFORMED THAT THEY COULD REBUILD THE TRANSMISSION; HOWEVER, SHE WOULD HAVE TO PAY FOR THE REPAIR OUT OF POCKET. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 45,685.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242935August 10, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
A BOUGHT A USED FORD CAR FROM TOYOTA, THE CAR UNKNOWINGLY HAD A RECALL ON IT. THE CAR HAS BEEN SEEN 10 TIMES, UNDER WARRANTY, THE TRANSMISSION AND CLUTCH HAS GONE OUT, FORD AND TOYOTA HAVE REFUSED TO BY BACK THE CAR. CAR HAS BEEN OUT OF SERVICE FOR 31 DAYS AS OF NOW. AND I HAVE NOT RECEIVED A RENTAL, FORD WILL NOT OPEN THE RECALL BACK OPEN. HENDRICKS WON'T LOOK AT THE CAR THEY TELL ME TO TAKE IT BACK TO FORD. WHILE DRIVING THE CAR THE CAR WOULD NOT EXELORATE PASS 40-55 MILES PER HOUR. THE RADIO, BLUETOOTH PORTS STOPPED WORKING. THE AUTO START AND STOP STOPPED WORKING. I HAVE CONTACTED FORD COMPANY MORE THAN 10 TIMES WITH 6 CASE NUMBERS. THE LAST TIME I WAS DRIVING THE CAR I WAS IN MOTION ON THE HIGHWAY WHEN I COULD SMELL A BURNING ODER, THEN THE CLUTCH PEDAL WENT OUT (STUCK IN THE FAR BACK POSITION) THEN THE CAR WHEN INTO LIMP MODE AND WOULD NOT EXCEL PAS 50 MILES PER HOUR AFTER PRESSING THE GAS THE GAS PETAL GOES OUT. THE STICK TO CHANGE GEARS WHEN OUT AND THE CAR WAS SMOKING. I THEN ROLLED OFF THE NEAREST EXIT RAMP WHERE THE CAR CAME TO A STOP IN THE MIDDLE OF THE STREET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11242056August 6, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2015 FORD FOCUS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING DUE TO AN ACTIVE RECALL. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT REVERSE WHEN PLACED INTO THE REVERSE GEAR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V735000 (POWER TRAIN) REGARDING THE CANISTER PURGE VALVE. THE CONTACT SPOKE WITH DUNPHY FORD (7700 FRANKFORD AVE, PHILADELPHIA, PA 19136, 215-624-6700) AND WAS ADVISED TO BRING THE VEHICLE IN TO BE DIAGNOSED, BUT NOT TO BE REPAIRED FOR THE RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11241588August 4, 2019
POWER TRAIN
WHEN DRIVING THIS FOCUS, UPON INITIAL ACCELERATION, THIS CAR SHUTTERS BADLY. SEEMS TO SHUTTER MORE ON HOT DAYS, BUT THIS OCCURS ALL YEAR ROUND. AFTER DOING RESEARCH, FOUND THAT THIS IS A MAJOR ISSUE WITH THIS TRANSMISSION. PLAN ON CALLING DEALERSHIP TO SEE IF THIS ISSUE CAN BE RESOLVED. I DO NOT WANT THIS TO BECOME A SAFETY ISSUE FOR MY FAMILY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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