Ford Focus Complaints (2012)

3,803 consumer complaints on file.

#11337745July 6, 2020
POWER TRAIN
TRANSMISSION SHUTTERS AND CAUSES THE CAR TO STALL WHILE ACCELERATING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337499July 5, 2020
POWER TRAIN
I WAS DRIVING ABOUT 25 MPH ON A NARROW WINDING MOUNTAIN ROAD WHEN THE CAR SHIFTED OUT OF GEAR INTO NEUTRAL AND DISPLAYED THE "TRANSMISSION PROBLEM SERVICE NO" MESSAGE. I COASTED TO A STOP IN THE MIDDLE OF THE ROAD AS THERE WAS NO SHOULDER. MOVING THE SNIFTER DID NOT GET BACK IN GEAR. I SHUT THE CAR OFF AND RESTARTED. I THEN HAD CONTROL OF THE CAR BUT IT WOULD NOT SHIFT INTO INTO HIGH GEAR. IT WOULD GO NEUTRAL TO FIRST WITH A JERK, THEN SHIFT SMOOTHLY INTO 2ND BUT NOT SHIFT INTO HIGH GEAR AT ALL. I DROVE IT HOME AT 3300 RPM AT 55 MPH. THE CAR ONLY HAS 40000 MILES ON IT. HAD I BEEN PULLING OUT INTO TRAFFIC WHEN THIS OCCURRED I WOULD HAVE CAUSED A CRASH. LIKE RALF NADER SAID ABOUT THE CORVAIR.... "UNSAFE AT ANY SPEED". I HAVE READ THE HORROR STORY OF THIS CAR AND YOUR LACK OF ACTION. YOU SHOULD BE ASHAMED! WOULD YOU LET YOU LOVED ONES DRIVE THIS CAR? I THINK NOT. IT DESERVES A TOTAL RECALL AND BUYBACK FROM FORD. PLEASE DO YOUR DUTY AND MAKE IT HAPPEN. PS, I HAVE HAD IT IN THE SHOP MULTIPLE TIMES FOR SLOW SPEED SHIFTING ISSUES WHICH RESULTED IN "REPROGRAMMING" TO RESOLVE THE ISSUE WHICH OF COURSE IT DIDN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337562July 5, 2020
STEERING
POWER STEERING FAULT AT START UP WOULD APPEAR THEN GO AWAY BUT NOW VEHICLE NO LONGER HAS POWER STEERING AT ALL. SEEMS TO BE A PROBLEM WITH OTHER FORD CARS OF THE SAME DATE RANGE (FUSION, FLEX LINCOLN MKS & MKT, MKZ, MERCURY MILAN)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331321June 28, 2020
UNKNOWN OR OTHER
WHEN I GET IN MY CAR TO CRANK IT, THE KEY SWITCH SEEMS TO KILL THE BATTERY BUT WHEN YOU PUT THE KEY IN, THE BELL DINGS SO I KNOW THE BATTERY ISN'T DEAD. IF YOU WIGGLE THE KEY IN THE KEY SWITCH, IT SOMETIME WILL CRANK AND OTHERS IT WILL NOT DO ANYTHING - LIKE THE BATTERY IS DEAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331132June 26, 2020
ENGINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING 45-60 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE RESTARTED. THE VEHICLE WAS TAKEN TO WRAY FORD (2851 BENTON RD, BOSSIER CITY, LA 71111, (318) 686-7300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THAT HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND STATED THE FUEL TANK WAS REPLACED BUT NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THERE WAS A DISCREPANCY WITH REPAIRS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER AN UNKNOWN RECALL AND THAT THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS 121,000. *BF CONSUMER STATED VEHICLE DIES ON THE ROAD.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330934June 25, 2020
STEERING
ELECTRIC POWER ASSIST STEERING TOTAL FAILURE. NEEDED TO REPLACE ENTIRE STEERING RACK. VEHICLE WAS FORTUNATELY STATIONARY AT THE TIME. FAULT WAS FOUND TO BE IN THE MODULE UNIT. VEHICLE BECOMES VERY DIFFICULT TO STEER AND WOULD BE UNSAFE IF IT OCCURRED WHILE IN MOTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330646June 24, 2020
ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE FREEWAY AROUND 6PM AND TAKING AN ON RAMP ONTO ANOTHER FREEWAY THE FORD FOCUS STALLED MID-DRIVE AND WOULD NOT ACCELERATE ANYMORE OR SWITCH TO HIGHER GEARS WHEN THE ACCELERATOR WAS PRESSED. THE FORD IMMEDIATELY COULD NOT GO ANY FASTER THAN FIRST GEAR AND LUCKILY WE AVOIDED AN ACCIDENT BY PULLING TO THE SIDE OF THE FREEWAY ON RAMP INTO THE VEGETATION SINCE THERE WAS NO SHOULDER. THERE WAS NO NOISE OR INDICATION THAT SOMETHING HAD HAPPENED TO THE VEHICLE. THE ENGINE LIGHT CAME ON AND THE VEHICLE JUST STOPPED DRIVING IN THE MIDDLE OF DRIVING AT AROUND 50MPH. IT WOULD NOT DRIVE BACKWARDS WHEN PUT INTO REVERSE AND WOULD REV UP TO EXTREMELY HIGH RPM WHEN THE DRIVER TRIED TO MOVE FORWARDS OR BACKWARDS. TOWED THE CAR TO THE MECHANIC THE NEXT DAY AND THEY RAN A DIAGNOSTIC THAT CAME BACK WITH 5 ERROR CODES INCLUDING: P0805, P087A, P2831, P2836, AND P2861. A PIN POINT TEST WAS PERFORMED AND FOUND THAT THE VOLTAGE WAS AT A CONSISTENT 5 VOLTS, SO THEY CLEARED THE CODES AND TOOK THE VEHICLE FOR A TEST DRIVE AND IT WAS FINE AGAIN. THE VEHICLE HAS ABOUT 79,000 MILES. ATTACHED WILL BE THE MECHANICS FORM ALONG WITH WHAT THEY SAID ARE SEVERAL CODES FOR RELATED RECALLS THAT WERE SUPPOSEDLY ALREADY FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330334June 23, 2020
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329989June 22, 2020
POWER TRAIN
WHEN I SHIFT THE GEAR FROM N TO D AND START TO PUSH THE ACCELERATOR, THE ENGINE VIBRATE IRREGULAR, JERK, SHUDDER, TREMBLE, OR THRILL FOR 5 SECONDS. I DON'T KNOW THE RIGHT WORD TO DESCRIBE THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330070June 22, 2020
STEERING
SATURDAY MORNING WENT TO THE STORE. GOT BACK IN MY CAR TURN THE CAR ON PUT THE CAR IN REVERSE AND ALL OF A SUDDEN THE STEERING WILL GOT HARD TO TURN. I CHECK MY DASH AND IT SAID STEERING MALFUNCTION NEED ASSISTANCE. PUT THE CAR BACK IN DRIVE AND PUT THE CAR BACK IN THE PARKING SPOT. TURN THE CAR OFF TURN IT BACK ON THE STEERING WENT BACK TO NORMAL. PULL OUT OF THE PARK SPOT AND AS I PUT MY FOOT ON THE GAS PEDAL THE STEERING MALFUNCTION NEED ASSISTANCE WENT BACK ON. AM CONCERN FOR MY SAFETY AND THE SAFETY OF OTHER AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329610June 18, 2020
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V331000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO RECALL THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROGERS FORD (4200 W WALL ST, MIDLAND, TX 79703) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT AFTER EXITING THE VEHICLE, THE DRIVER'S SIDE FRONT DOOR FAILED TO LATCH SECURELY. THE VEHICLE WAS TAKEN TO THE SAME DEALER AND REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329638June 18, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE) AT HERITAGE FORD (2075 EDSEL LN NW, CORYDON, IN 47112) HOWEVER, THE CONTACT EXPERIENCED THE FAILURE STATED IN THE RECALL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT ADDED FUEL TO THE VEHICLE AND VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND DIAGNOSED. THE CONTACT WAS INFORMED THAT THE CANISTER PURGE VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329315June 17, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN, STEERING
THE TRANSMISSION SHUTTERS AND SHAKES VERY FREQUENTLY. VEHICLE ALSO PERIODICALLY WILL ALMOST STALL WHILE DRIVING. OVERALL THE VEHICLE JUST FEELS INCREDIBLY UNSAFE AND UNRELIABLE WHILE OPERATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329431June 17, 2020
ENGINE
THERE WAS A RECALL ON THE FUEL SYSTEM FOR THIS CAR . THE RECALL WORK HAS BEEN DONE , AFTER MUCH PROBLEMS WITH FUEL CONSUMPTION AND STALLING ON THE ROAD . THIS PROBLEM HAS CAUSED A SIDE PROBLEM , THAT OF THE PLUGGING OF THE CATALYTIC CONVERTER . THE CATALYTIC CONVERTER NOW NEEDS REPLACED . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328826June 15, 2020
POWER TRAIN
MY TRANSMISSION HAS BEEN ACTING WEIRD SINCE GETTING THE CAR. BUT AROUND 60,000 MILE MARK, THE TRANSMISSION HAS COMPLETELY FAILED. I ALMOST GOT INTO A CAR ACCIDENT BECAUSE THE TRANSMISSION STOPPED WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329035June 15, 2020
STEERING
THE ELECTRIC POWER ASSIST STEERING STOPPED WORKING SUDDENLY WHILE DRIVING. MY VEHICLE ONLY HAS 49K MILES. IT DID THIS MANY TIMES IN THE PAST. THE ADVICE I GOT FROM THE DEALER WAS TO TURN THE VEHICLE OFF AND RESTART. THAT WORKED IN THE PAST, BUT THIS TIME THERE IS A WARNING MESSAGE ON THE DASH. I CALLED THE DEALER AND FOLLOWED UP WITH THEIR OFFER TO LOAD NEW SOFTWARE. THEY TOLD ME TO BRING IT IN. I DID. I ALSO RESEARCHED THE TOPIC AND SEE THAT FORD RECALLED OTHER MAKES FOR THIS PROBLEM. THE DEALER SAID THE WHOLE STEERING RACK AND PINION HAS TO BE REPLACED, BUT IT IS JUST THE ELECTRIC MOTOR THAT IS BAD, JUST LIKE THE RECALL. THIS IS TOTALLY UNSAFE TO DRIVE. I HAVE COMPLAINED TO THE DEALER MANY TIMES, BUT THEY NEVER HELPED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328752June 14, 2020
UNKNOWN OR OTHER
CHECK ENGINE LIGHT IS ON AND IT WAS SAID THAT THE CATAYLIC CONVERTER NEEDS TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328505June 12, 2020
STEERING
STEERING ASSIST MESSAGE POPPED UP AND STEERING WHEEL LOCKED UP AT THE SAME TIME. THE CAR WAS PARKED ON THE STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328568June 12, 2020
POWER TRAIN, UNKNOWN OR OTHER
HAD REPLACED PART OF THE TRANSMISSION THE MODULE. BUT NOW MY CAR HAS TRANSMISSION ISSUES AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327917June 9, 2020
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2012 FORD FOCUS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS, THE VEHICLE STALLED AND ON SEVERAL OCCASIONS FAILED TO IMMEDIATELY RESTART. THE FUEL GAUGE ALSO PROVIDED INACCURATE INFORMATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE FUEL PUMP AND THE DRIVER'S AND PASSENGER'S SIDE FRONT AND REAR DOOR HANDLES. THE TRANSMISSION WAS ALSO REBUILT. THE VEHICLE WAS TAKEN TO JORDAN FORD LOCATED AT 13010 N. INTERSTATES 35, SAN ANTONIO, TX 78233 AND REPAIRED UNDER THE NHTSA CAMPAIGN NUMBER: 19V515000 (FUEL SYSTEM) HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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