Ford Focus Complaints (2002)

971 consumer complaints on file.

#10086749August 12, 2004
SUSPENSION:FRONT:WHEEL BEARING, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, AIR BAGS, SEAT BELTS:FRONT
FRONT WHEEL BEARINGS, BALL JOINT AREA ON MY FORD FOCUS 2002 CAME LOOSE AND WHEEL FELL OFF WHILE I WAS TRAVELING ON HIGHWAY. WHEN CAR HIT WALL THE AIRBAG DID NOT OPEN AND SEATBELT DID NOT TIGHTEN. THERE WAS NO WARNING BEFORE ACCIDENT. THOUGHT I WAS GOING TO DIE. LUCKY TO BE ALIVE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10087742August 11, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING VEHICLE STALLED. CONSUMER WAS UNABLE TO RESTART VEHICLE, AND HAD IT TOWED TO THE DEALER FOR INSPECTION. HOWEVER, MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10087218August 4, 2004
AIR BAGS:FRONTAL
WHILE DRIVING VEHICLE WAS INVOLVED IN A FRONT END CRASH, AND THE AIRBAGS DID NOT DEPLOY. DRIVER SUSTAINED MINOR INJURIES. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10086102August 3, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
MY 2002 FORD FUCUS ZX3 NEEDED NEW BRAKE PADS AND ROTORS AFTER A MERE 22,000 MILES!! THIS SERVICE COST ME $280 AND IS NOT COVERED UNDER FORD'S WARRANTY. CLEARLY THERE IS A PROBLEM WITH THE BRAKING SYSTEM IF A CAR NEEDS NEW ROTORS BEFORE THE FIRST SET OF TIRES WEAR OUT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083996August 2, 2004
TIRES
THE FRONT TIRES WORE OUT. CONSUMER HEARD A LOUD NOISE COMING FROM THE FRONT TIRES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. FIRESTONE, P205/50R16. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083074July 31, 2004
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
CAR WILL RANDOMLY NOT START. THIS OCCURS BOTH WHEN ENGINE HAS BEEN COLD FOR SEVERAL HOURS AND AFTER ENGINE HAS BEEN RUNNING A WHILE AND THEN SHUT OFF AND RESTARTED. CAR WILL EVENTUALLY START USUALLY AFTER WAITING ABOUT 30-40 MINUTES. DEALER SAYS CANNOT REPLICATE PROBLEM BUT THEY WILL NOT KEEP IT LONG ENOUGH TO REALLY TRY. IF WE WERE TO TOW TO DEALER, CAR WOULD BE STARTING BY THE TIME IT GOT THERE. OCCURS AT RANDOM, ABOUT 1-3 TIMES PER MONTH SINCE NOVEMBER 2003. HAS BEEN TO DEALERSHIP 2 TIMES. FIRST TIME, LOOSE WIRE IN STEERING COLUMN WAS CORRECTED BUT THEY SAID NOTHING WAS WRONG WITH CAR. SECOND TIME THEY REPLACED A PART IN IGNITION SWITCH BUT SAID NOTHING WAS WRONG WITH IT TO START WITH. STILL HAVING NO-START PROBLEM. RETURNING TO DEALERISHIP TOMORROW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083934July 30, 2004
ELECTRICAL SYSTEM:IGNITION:SWITCH
UPON PUTTING THE KEY INTO THE IGNITION IT WOULD NOT FIT AS IF IT WAS THE WRONG KEY. UPON GETTING THE KEY IN THE IGNITION IT WOULD NOT TURN OVER, AND THE VEHICLE WOULD NOT START. THERE WERE NO WARNINGS. TOOK VEHICLE TO THE DEALER, BUT PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082948July 29, 2004
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
WHEN SHIFTING MY SIX SPEED MANUAL TRANSMISSION INTO FIRST GEAR, IT OFTEN GOES INTO REVERSE. THIS TRANSMISSION DOESN'T HAVE A LOCKOUT, BUT IT HAS SOME KIND OF SPRING RESISTANCE THAT CONSTANTLY FAILS, WHICH CAUSES YOU TO SHIFT THE CAR INTO REVERSE WHEN YOU ARE TRYING TO PUT IT INTO FIRST GEAR. THIS ACTION HAS ALMOST CAUSED NUMEROUS ACCIDENTS AT STOP LIGHTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081187July 16, 2004
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
CAR STALLED WHILE DRIVING - WOULD NOT RE-START - BETWEEN 1/2 TO 2/3 FULL TANK - INDEPENDENT GARAGE DIAGNOSED FAULTY FUEL PUMP, SAID FUEL PUMP RELAY WAS "SMOKING" AND RED-HOT - LUCKILY HAPPENED IN TOWN, WAS SCHEDULED TO DRIVE INTO CHICAGO ON 90/94 WITH FAMILY MEMBERS INCLUDING A CHILD JUST 2 DAYS FROM NOW! - HAVE READ HISTORY ON THIS PROBLEM, CAN'T BELIEVE NHTSA ALLOWED FORD TO WAIT FOR FAILURES - APPARENTLY FORD'S "FIX" ON THIS PROBLEM IS NOT CORRECT, AS THIS IS A 2002 MODEL CAR - CAR TOWED TO DEALER FOR REPAIRS, AWAITING OUTCOME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082065July 14, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE'S ENGINE BEGAN TO RACE WHILE DRIVING AND THEN VEHICLE LOST POWER.*MR THE CONSUMER STATED SHE EXPERIENCED THE PROBLEM AGAIN, BUT THIS TIME SHE TOOK THE VEHICLE TO THE DEALER AND IT WAS DETERMINED THAT THE TRANSMISSION WAS BEYOND REPAIR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080821July 12, 2004
STEERING
I HAD TO MAKE A SHARP MANEUVER TO AVOID A CAR CHANGING LANES. MY CAR A 2002 FORD FOCUS ZX5 WENT INTO WILD OSCILLATIONS ACROSS 3 LANES. BACK AND FORTH. IT TOOK 3/4 OF A MILE TO BRING THE CAR UNDER CONTROL. THIS HAS NEVER HAPPENED TO ANY CAT I EVER DROVE BEFORE. IT WAS ONLY LUCK THERE WAS NO ACCIDENT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080859July 12, 2004
AIR BAGS:SIDE/WINDOW
SIDE AIRBAG INFLATED WHILE DRIVING THE CAR. *LA
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10080769July 10, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE JUST DIES WITH NO WARNING WHILE ON THE HIGHWAY,AFTER ENGINE DIES I LOSE POWER STEERING, AND WHEEL WILL NOT TURN. I AM ABLE TO RESTART THE CAR WHILE STILL IN MOTION. THIS IS THE THIRD TIME THIS HAS HAPPENED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079201July 2, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
BRAKE PADS AND ROTORS NEED TO BE REPLACED EVERY 14,000 MILES. NOTHING HAS BEEN DONE TO FIX THE PROBLEM!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079067June 30, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:COOLING SYSTEM
I WAS DRIVING ON THE ON-RAMP OF THE PA TURNPIKE WHEN SCALDING WATER FROM UP UNDER THE DASH POURED OUT ONTO MY RIGHT FOOT. I WAS BARELY ABLE TO DRIVE THE CAR TO A SAFE STOP. I SUSTAINED SECOND AND THIRD DEGREE BURNS TO MY RIGHT FOOT. THE WRECKER TOOK THE CAR TO A FORD DEALER IN EMMAUS, PA FOR REPAIRS. THE SERVICE DEPARTMENT ORIGINALLY TOLD ME THAT THE EVAPORATOR LINE WAS PLUGGED, BUT WHEN I PICKED UP MY CAR, THE NARRATIVE ON THE SERVICE FORM SAID THAT THE LINE WAS NOT PLUGGED. THEY REPLACED THE EVAPORATOR WHICH I UNDERSTAND ENTAILED REMOVING THE ENTIRE DASH. I DO NOT KNOW IF THE OLD PART IS AVAILABLE.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10080207June 30, 2004
STEERING:COLUMN LOCKING:ANTI-THEFT DEVICE
WHEN TURNING THE STEERING WHEEL TOWARDS THE RIGHT STEERING WHEEL LOCKED UP, CAUSING CONSUMER TO LOSE CONTROL OF THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075584June 25, 2004
STEERING:COLUMN
STEERING WHEEL LOCKED AND IT WAS DIFFICULT TO UNLOCK IT ON FIVE DIFFERENT OCCASIONS. DEALER REFUSED TO EXAMINE THE VEHICLE, BUT INSTEAD QUOTED PRICES TO THE CONSUMER. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079451June 17, 2004
VEHICLE SPEED CONTROL
WHILE PULLING INSIDE OF THE GARAGE VEHICLE SUDDENLY ACCELERATED. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE BY APPLYING BOTH FEET ON THE BRAKES. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM COULD NOT BE DUPLICATED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075352June 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
CHECK ENGINE LIGHT COMONG ON, HAD IT IN SHOP 5 TO 7 TIMES AND THEY SAY IT IS THE EVAP SYSTEM, SHUT OFF THE LIGHT AND SEND ME OUT THE DOOR!! WHAT IS UP WITH THAT? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10073732June 14, 2004
WHEELS:HUB
THE CAP WHICH PRESSES ON OVER THE LUG NUT ON THE WHEEL WAS JUST PRESSED ON, AND CAME OFF EASILY. CONSUMER STATED THERE 3 CAPS WERE LOST WHILE DRIVING THE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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