Ford Focus Complaints (2016)

1,195 consumer complaints on file.

#11458618March 28, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving and accelerating, the vehicle experienced shuddering and vibration between first and second gear. The vehicle was taken to an independent mechanic who was unable to determine the cause of the failure. The contact scheduled an appointment with the local dealer. The manufacturer was notified of the failure but no assistance was offered. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458484March 27, 2022
VEHICLE SPEED CONTROL, POWER TRAIN, ELECTRICAL SYSTEM
Yes, I was on my way to school and as I pulled out into the first busy road along my way my car hesitated, jerked and was very erratic and eventually died completely, all power lost. I just barely missed being hit by another vehicle and somehow I made it within the Double suicide lane. I was extremely terrified because I don’t know anything about vehicles and this is my first car so I called my mother. And from there she had it towed and repaired. And then due to further research I stumbled across where my car might fall within a recall that has something to do with a component on my transmission. This Effect has put my mother out $4000 for a faulty transmission component sold by Ford. I would love for her to be reimbursed for that. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458135March 24, 2022
POWER TRAIN
The transmission went and I went to a known transmission service company and they told me it is a known fact that dual clutch assembly in the ford focus goes bad. I brought the car less then 4 months ago. They told me I had to replace multiple parts. No warnings came on and when I drive. The car stops accelerating randomly and the transmisson overheats
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458168March 24, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus equipped with a 6-speed manual transmission. The contact stated while driving at various speeds, the transmission was shifting hard and the vehicle was shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The vehicle was taken back to the dealer where it was diagnosed that the transmission clutch needed to be replaced. The vehicle was repaired; however, the failure persisted and the warning message "Stop Vehicle Immediately - Transmission Fluid Hot" warning light illuminated while driving. Additionally, the contact stated that the vehicle was overheating while driving, causing her to veer to the side of the road for a moment. The vehicle was taken back to the dealer who diagnosed that the transmission clutch needed to be replaced. The dealer informed the contact that she would be responsible for the cost of the repair as the vehicle was out of warranty and the VIN was not included in NHTSA Campaign Number: 18V845000 (Power Train). The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact that they would assist with the repair of the vehicle. The failure mileage was approximately 15,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11458056March 23, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION
The contact owns a 2016 Ford Focus. The contact stated while her daughter was either stopped at a traffic light or traffic sign and attempting to move off, the vehicle would inadvertently lunge forward. Additionally, the vehicle would shift with a loud thumping noise. The contact stated her daughter did not notice any warning lights illuminated. The vehicle had been taken to a dealer but had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457994March 23, 2022
POWER TRAIN, POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2016 Ford Focus. The contact stated that while his employee was driving, the transmission was shifting hard. There were no warning lights illuminated. The vehicle was taken to the local dealer where it was diagnosed that the clutch, transmission clutch, and actuator forts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA. The approximate failure mileage was 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457832March 22, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at 60 MPH, the vehicle began to stall as the service transmission warning message appeared on the instrument panel. The contact also stated that the vehicle would not accelerate above 35 MPH while the RPM would rev up while depressing the accelerator pedal. The contact had taken the vehicle to a dealer and the vehicle was diagnosed with a defective transmission control module. The contact was also informed that the PCM unit would be reset in order to resume normal driving while they awaited for the transmission control module parts to arrive. Once the parts arrived and the vehicle was repaired, the same failure occurred the moment the contact left the dealer parking lot; the vehicle then remained parked in the contact's driveway. A second diagnostic was performed by the dealer and the contact was given an estimate to replace the clutch. The contact filed a case with the manufacturer to have the cost of the repair covered; however, his case was denied. The vehicle had yet to be repaired and remained in the dealer's possession. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11457619March 21, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while the daughter was driving approximately 65 mph, the transmission erroneously down shifted causing the driver to lose control of the steering and crash into the center median causing damage to the undercarriage of the vehicle. During the crash no injuries were reported and no police report was taken. The contact indicated that prior to the incident the vehicle had experienced rough shifting. The vehicle was taken to a local mechanic who diagnosed that the powertrain control module needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were notified of the failure but no assistance was offered.. The failure mileage was 63,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11457021March 16, 2022
POWER TRAIN
I was driving the car about 25 mph and it shudders, and the acceleration is very bad. Sometimes the engine rpms go up to about 5000 before it shifts into the next gear. Also while driving, a "transmission is hot, pull over" message appears randomly. I was able to restart the vehicle after sitting for about 10 minutes on the highway, but the message reappears randomly while driving, and I have to pull over again. The car was taken to Ford, where they said the transmission was in perfect health, but I was charged for replacing the Transmission control unit. Take note that all of the transmission overheating issues are after the Transmission control unit were installed. Every time the car is driven, the hot transmission message pops up and I have to pull over and wait. This is ridiculous. I noticed on this website there are more than 300 powertrain transmission complaints. When will something be done? How many people need to complain before Ford is forced to fix this? The car is very jerky as well, and it does not feel safe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456722March 15, 2022
FUEL/PROPULSION SYSTEM
my car has bad performance, when I put gasoline it does not want to start and many times it does not detect the real level of gasoline and ramdomly the check engine light turn on on my dashboard after a mechanic check it OBD detect P144-A. I changed the valve twice and after I took the car to the dealer but as the engine light turns on and off randomly they did not detect the problem since when I took it the light was off. They told me that the car is fine but I still have the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456845March 15, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:CLUTCHES/BANDS
The contact owns a 2016 Ford Focus. The contact stated while driving 30 MPH, the vehicle shifted abnormally hard, and the transmission made a loud banging sound. The contact stated no warning light was illuminated. The contact took the vehicle to an independent mechanic, where it was determined that several transmission clutches had to be replaced. The vehicle was repaired. The contact stated that the transmission was experiencing the recurring failure with loud banging while shifting gears. The manufacturer had been informed of the failure. The failure mileage was approximately 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456865March 15, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2016 Ford Focus. The contact stated while driving 75 MPH, the vehicle lost power motive power and stalled. The contact restarted the vehicle and drove to the dealer. The vehicle was diagnosed and the contact was informed that the fuel system software needed to be updated. The vehicle was repaired however, the failure recurred. The manufacturer was notified and the failure. The approximate failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455804March 9, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while accelerating from a complete stop, the vehicle shuddered and delayed in responding. The contact stated as the vehicle shifted from low gear to a higher gear, the vehicle stopped shuddering. There were no warning lights illuminated. The contact continued to drive the vehicle. The dealer was notified of the failure and advised the contact that it was not a failure and the vehicle was operating as designed. The contact stated that the failure had been reoccurring significantly and had increased in intensity. The dealer was notified of the failure and informed the contact that he would be responsible for the cost of the diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as the VIN was not included in a recall associated with the failure. The failure mileage was approximately 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455648March 8, 2022
POWER TRAIN
My vehicle will shutter almost every time I reach about 20 mph and shift from first to second gear. I took it to the dealership and they had explained to me it might be the clutch. I had that repaired a little over two years ago at another location for the same issue, very concerned.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455210March 4, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact received notification of NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The contact stated that while driving at an undisclosed speed, the vehicle stalled. Additionally, the vehicle intermittently failed to start up and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic and diagnosed with oil sensor failure. The mechanic replaced the oil sensor; however, the failure recurred. The vehicle was taken back to the independent mechanic and diagnosed with canister purge valve (CPV) failure. The contact was informed that the CPV needed to be replaced. The dealer was made aware of the failure but informed the contact that the repair would not be made until next week. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 103,338.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455042March 3, 2022
FUEL/PROPULSION SYSTEM
Certain engine types of the Ford Focus had a recall campaign to replace the stuck canister purge valve. However, the 1.0 Ecoboost 3-cylinder engine was not included in that campaign. Our car is having the same exact issue and we don't understand why the campaign wasn't extended to the other engine types. This should have been an issue corrected by Ford. Please let me know if there is any way to have Ford correct this issue for this vehicle. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455074March 3, 2022
POWER TRAIN
The contact owns a 2016 Ford Focus. The contact stated that while driving at an undisclosed speed, the transmission overheating warning message was displayed. The contact was able to pull over and restart the vehicle; however, the failure recurred and the vehicle hesitated to accelerate. The vehicle was taken to the dealer and diagnosed with clutch and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and directed the contact to a settlement lawsuit link for the transmission. The failure mileage was approximately 112,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454553February 28, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated that the vehicle would suddenly stall while driving at various speeds. The check engine warning light and fuel system failure warning light were illuminated. The contact was able to restart the vehicle after several attempts. A certified mechanic diagnosed the vehicle and stated that the failure was related to NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The vehicle had not been repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not included. The contact was referred to NHTSA for assistance and a case was opened. The approximate failure mileage was 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453871February 24, 2022
UNKNOWN OR OTHER, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
My drivers side door latch went on my 2016 Ford Focus with just 36,000 miles although there are prior recalls for these to be replaced on these vehicles my vin was not one so I am being forced to pay over 600.00 for an original part failing on a car with 36,000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453392February 22, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2016 Ford Focus. The contact stated while his granddaughter was driving and stopped at a traffic light, the vehicle lost motive power and stalled. The driver waited for several minutes before restarting the vehicle and driving back to the residence. The contact stated that the failure was intermittent. The driver took the vehicle to a local dealer for an oil change was informed there was an open recall on the vehicle under NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline). The local dealer reprogrammed the Powertrain Control Module to repair the vehicle however, the failure persisted. The contact took the vehicle to another local dealer; Sam Pack's Five Star Ford Lewisville (1144 N Stemmons Fwy, Lewisville, TX 75067, (469) 491-1050) to be diagnosed. The contact was informed that the PCV valve need to be replaced. The vehicle was repaired however, the failure persisted. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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